Managers don't care to hire enough employees they have a woman their that touches fries with her bare hand their fries r always cold n can't order enough product n ice cream machine always broken read more

Another trip to McDonald's in OC, another meal served cold, alway cold fry's in this place! The servers have no personality either! AVOID!!

Because of this restaurant that's our family done with McDonald's, received completely the wrong order and the restaurant wasn't even busy, they don't answer the phone so we went through corpirate who was also useless. The End! read more

Terribly run establishment with a very unfriendly Manager with no customer service skill. Food quality is also poor

If I could give this place negative stars, I would. First, we were walking and the drive-thru was the only option, but they refused to serve us because we weren't in a car. Fine. We came back five minutes later in a car, and suddenly they claimed they were "only taking DoorDash orders." I opened DoorDash immediately couldn't even place an order. On top of that, the woman working was bitter, rude, and gave me and my friends nothing but attitude. Absolutely unacceptable. Worst service I've ever experienced would never recommend this place to anyone. read more

Got my order wrong and made me park in a spot to wait for the correct order. I needed 2 more cheeseburgers and it took them 1hour and 15 mins making me miss my extra cheddar goldfish funeral. I dropped my goldfish because of how long it took to make 2 cheeseburger. read more

Today I went into McDonald's and was pleasantly surprised with the warm greeting from a worker named Emma. The speed of the service was amazing and I was very satisfied with my order! read more

Food was wrong and the staff were disrespectful and laughed at customers. The benches are hard and the mcchicken was terrible.

though i do like mcdonald's, this one felt lackluster. it feels like the epitome of a stereotypical mcdonald's. for being one of the only fast food places in ocean city, it felt like it should be better known the crowds they'd pull. the first time we walked in, we were greeted by dingy tables the looked bombed by iran and only one out of 4 mobile order kiosks working. the line was out the door just for to order and made me question my diet and if i really should be eating mcdonald's. and the lady at the register was only coming to the register whenever she felt like it. (which wasn't very often if i'm being honest) so, i got an ice cream cone and went on with my day. the service was fast, but they did give me attitude when handing me my SINGLE ice cream cone. it wasn't too bad, but how can you really mess up mcdonald's ice cream? since we didn't have a full meal, we came back the next night at 10:40 pm when they closed at 11. we figured we would have enough time to get in and out quickly before the official closing. turns out, as we walked up all excited for a big mac, we were greeted by a lady telling us to leave and that the store wasn't open. even 20 minutes before closing, all of the chairs were up and the store show down. it was evident that the started closing up shop over 30 minutes before their actual closing time, though i saw many groups waiting outside after being turned away. it's crazy because with no other food places open, they had the audacity to shut down over 20 minutes early and act like we were the rude ones for trying to come in?!? i don't even need to try the food (though i will be coming back) to know that's it isn't a great restaurant, and one of the worst mcdonald's i've been to in one of the nicest areas i've been to. read more

Sustenance on the way to the beach. Meh service. Decent Egg McMuffins. Thankfully they didn't screw the order up. read more

This is a first for me calling a place RACIST, but this place truly is against white people. In the drive-through i ordered a burger and said, "NO CHEESE. JUST KETCHUP". I get to the window, and it has cheese on it, so they tell me to pull my car up. 10 minutes later they bring out the food, AND IT'S GOT CHEESE ON IT, so i went inside. I voiced my complaints, and the cook actually says, 'GO BACK TO YOUR PEOPLE HOMIE". They definitely have cameras, SO they can see that it seriously did happen. read more

This place is absolutely horrible. Food is typical McDonald's. Service is extremely rude. Ordered the shamrock shake and got an attitude, worker was complaining how much she hates making shakes the entire time. This isn't the first time I've dealt with rude employees read more

I walked in with a group of my friends about 40 minutes before closing. We placed an order for a large coffee and paid for a large and were given a medium (you can see the size printed on the side of the cup). When we politely asked the manager/supervisor if we could actually receive the large we paid for, she not only lied and said a "medium-large" was the legitimate size given, but would not even look at us to have a professional interaction. Service could have been much better and much friendlier for sure. read more

Terrible. Don't waste your time or life here. The only good thing I experienced at this McDonald's was walking out after a very unsatisfying meal read more

Overpriced compared to other mcdonald's. Any drink is suppose to be $1.00. Mcdonald's is known for it's deals. If you can't keep your prices the same why even call your self mcdonald's. Inflation isn't that bad and soft drinks are cheap to supply. read more

Very poor experience. A few people were sitting in the parking lot by the drive in now allowing cars to get to the driver thru. Once the people finally moved, the drive thru line took 24 minutes for 3 vehicles to place orders and get their food. Meanwhile sitting in line, the people that were preventing cars from getting to the drive thru lane, were walking back and forth very closely to the cars in the drive thru line. 2 cars left because of the wait and people walking by their vehicles. As for the food...It came out barely warm and the bread on the burger felt stale / dried out. read more

We were across the street at Pirate Island playing a round and decided on a quick greasing before leaving town. The McD's that Jim Cantalupo brought back from the brink of irrelevance is gone and the chain as a whole is right back at the brink of complete irrelevance. 1. Filthy parking lot 2. Filthy store 3. Filthy bathrooms from all of the customers/drivers coming off of the NJT buses next door that walk in, drop a deuce and then leave without buying anything. 4. Apathetic staff 5. Too many staff standing around looking fake supervisorial while only a select few are trying to do everything. 6. The food was as advertised but it takes way, way too long to render. 7. Turning on the A/C would have been nice as staff and customers were both drenched in sweat. This place I suppose still serves a purpose in town as a safe alternative to the pile of overpriced local spots or the local spots who either close early or before their scheduled time but if you've got the gumption, driving out to the WaWa in Somers Point may not be the worst idea in lieu of this cesspool. read more

It's McDonalds but 1000% slower. Ordered curb side. It's been over 20 minutes and I'm still sitting here waiting for chicken McNuggets, fries and a soda. Nothing special. Ok, as I'm writing the review, they brought my order and forgot the soda. So here we are. read more

Your workers are all dumb as shit and honestly can't get a simple order right, it's absolutely amazing, whoever works in this establishment definitely belongs in the fast food industry because if you mess up like that at a real restaurant where you make more then scrub minimum wage you'd be fired get your shit together guys you work at McDonald's repeats the right order back to me then what was said isn't in the bag read more

7/22/17 was my first time at this restaurant. I have driven past here last year on my way to the boardwalk during 4th of July Weekend in 2016. This restaurant is not bad. No complaints. The workers here are nice in my book. read more

McDonald's - 7/22/17 - Coffee & Tea Near Me - Ocean City, New Jersey

Wow. Just an awful experience to say the least. To begin, we enter into the establishment, and I put in my order. As I type my items on the tablet, I was given the offer to eat inside. My friends and I agreed it would be good fun to consume our meals within the restaurant, as to keep trash out of our car. However, I later learned that inside dining was not available, causing me to redo my entire order. Past that, as my order goes through, there was a clear lack of organization within the store. I ordered the "senior" fountain soda, which was the cheapest and smallest, perfect for my lack of thirst. However, as our order was returned, the drink was not given. When I confronted the manager, she informed me that the senior option was only for elders. Undisclosed to me as I ordered, I now had no drink, and I'm $.69 in the hole. However, I had a water in the car, so I got past it. However as I returned home, we analyzed the items included in our meals. To our surprise, my friends cheeseBURGER, had no Burger. As seen in the photo included in this post, we received no patty. How this can be missed I don't know. As I went to call the McDonalds back to see about a refund, or to simply inform them of their shortcomings, no response. I call again, no response, and a third time... no response. I believe this final chapter of my McDonald's experience summarizes the store perfectly, however I'll put it into three words, unorganized, disrespectful, and confusing. I truly hope some new management is implemented quickly, because the store is going is a dark direction. read more

McDonald's - a person holding a half eaten sandwich - Coffee & Tea Near Me - Ocean City, New Jersey

I have eaten at this McDonalds before and its been ok. Today i stopped here with the family on our way home for a quick meal and it was anything but quick. The service was extremely slow and they were getting orders wrong. My mother in law and i got the artisan chicken sandwich and she had to take her first one back because it was too tough to eat. She got a replacement and she said it wasn't much better. My sandwich was ok but the fries seemed over cooked. None of the employees seemed to have any sence of urgency or motivation and that includes the manager and assistant manager. Also the soda and ice machines are out of order. all but one and that one was out of ice. I thought McDonalds had a better grip on quality control, i guess i was wrong. I can't recommend anyone stopping there. The manager and assistant manager need to be replaced asap if that is how they run the place. Stay away! Far away!!! read more

After approaching the girl at the register, I was told to place my order at the self service screen. I ordered a decaf iced coffee. While waiting for it, I asked if they could pour the coffee into my reusable cup (to save the earth and not waste plastic) and was told by the manager that they cannot do that. I was disappointed but said okay, waited about 5 more minutes to be told that the decaf coffee maker is broken... While handing me a refund, the manager burped while saying she is sorry about that. read more

This is the first, but I got locked into a McDonald's. Outside there is a patio with tables and to get there you need to go through the door in McDonald's. However when you go through the doors, you get locked out. After knocking and no one hearing me, I called someone near by. We waited for them and they opened the door and we left. Other than that, it's a pretty bad McDonald's. Very slow, the service is bad etc. At least the food tastes good! read more

i have NEVER been so disrespected. Was trying pay at the register and was completely ignored. i was stared at, walked past, but not a single employee would give me the time of day. all i ordered was a single large fry. the worst service of any restaurant/fast food/business establishment i have ever seen. they look like they don't even have a manager and it's a bunch of teens running around with zero idea what they're doing. read more

It's fast food yet it's anything but fast. This place can't get it together. If you want something quickly don't come here. I waited 30 minutes for a happy meal. Terrible service. This isn't rocket science. read more

I ordered one double cheeseburger via drive thru, and after a long wait, I received the correct order with a wrapper that was overwhelmingly wet with grease and ketchup. On the bright side, cheese was melted, sandwich was still warm, and the server was kind, saving this from a one star review. read more

This location is absolutely terrible. Picture this: I drove through the drive thru , ordered my food, approached the window where i waited for approximately 10 minutes. The man in front of me never received his food and drove off in a rage. When i got to the window, the lady asked for my order all over again while laughing at me. Another 5 minutes or so pass by and she eventually gives us our food, cold. Please do yourself a favor, and NEVER visit this location. There is a much more reputable location in Seaville, New Jersey, redone and some of the best employees. Ocean City DO BETTER. read more

I waited in line for 30 minutes. not anyones fault but customer service was extremely slow. the worker forgot to hand me my drink and when I mentioned it, she was fixing her hair and went immediately to putting a lid on my drink which was unsettling to say the least. I asked for buffalo sauce and ranch sauce and only received buffalo sauce. I don't like buffalo sauce on its own. the fries were too salty and cold. the nuggets had fatty pieces in them. I will not be returning. read more

I don't knows what's up with these low reviews. Been here twice in the past two days with my lady. Each time the food was very good, hot, and fresh tasting. More than the food, the staff we encountered there were extremely nice. So nice that we both mentioned it. I'd definitely go back here! read more

we had a great mcdonalds experience i would recommend this mc donalds to u we go there almost every week read more

McDonald's - this was our order and it tasted very good - Coffee & Tea Near Me - Ocean City, New Jersey

McDonald's has a long history of service with a smile, fast in and out drive thru's, yet I'm always disappointed going to this location. Ordered my meal at 9:23 p.m. , drove around to window waited for about five minutes before someone came to collect the money. Paid, and continued to wait another 5 minutes for a happy meal and ice cream cone. How busy could they be? They weren't! I was only person in drive thru and the parking lot maybe had two cars. Definitely not the definition of "fast food". Will not come back to this location. However, I will continue to go to other locations because I grew up on these fries and nothing compares to the fries except lil' willi's pub and grill in franklinville, Arkansas read more

Window girl didn't even speak a word to me, I said thank you for a couple items that she handed out, she rolled her eyes and ignored me. Then when I asked her name she perked right up knowing I'd probably complain lol. I don't expect fast food employees making low wages to love life but atleast say your welcome and pretend you don't hate your life! Besides that my order was wrong, drink & kids meal but we just ate it anyway rather them dealing with the window grouch again. There's 7 more fast food places to eat with in .5 miles of this McDonald's i would just skip it read more

I went through the drive thru and ordered a vanilla milkshake with no whip cream and a 10 piece chicken nugget. When I got my order and looked in my bag I saw a milkshake WITH whip cream and only 9 nuggets in the box. Details cmon read more

Very dirty store with outdated decor. Can't believe that a busy beach town McDonald's has not been updated. Being outdated wouldn't be so bad if it were kept clean. Dirty floors at 8am. Shelves above seating areas were coated with dust. Easy to see the when the sun shines in- wipe it down! Pickup counter dirty. Gross goo at bottom of trash can area that wasn't cleaned up. Manager should spend more time sprucing things up than on phone. Won't be returning to this McDonald's location. read more

Try to give this place the benefit of the doubt every time, yet each time I go I am disappointed. This is my 4th experience where I have had to wait 20+ minutes for food, each time it is one drink and one sandwhich. Sitting in the parking lot now wasting gas. I thought its called FAST food for a reason, must be mistaken. read more

don't enter the drive thru unless you plan on spending 20-30 mins waiting for food. Not to mention the horrible employees that they have working there. You might as well drive over to somers point McDonald's and save yourself some time. read more

This mcdonalds is the slowest around. I kid you not, every time I'm here I end up waiting forever for my food. This morning I waited 14 minutes for 3 sausage burritos when my buddy got his 3 in 30 seconds. I've told this friend (my boss) every time I'm here I get stuck whether it's inside or the drive thru, something always happens! Today he witnessed it. I like what they have and it's cheap but I get so angry how every time I'm here I get stuck waiting so long. read more

McDonald's - the interior of a fast food restaurant - Coffee & Tea Near Me - Ocean City, New Jersey

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After the ignorant manager claimed to have reimbursed the charge, it turns out she ended up charging me TWICE for an order I never received!!!! What a terrible establishment! read more

we've been trapped in line for iver an hour. we called the phone number, no answer. if you cannot serve uour fast food fast, at least have the decency to inform customers. this is a huge waste. we will be sure never to come here ever again! the worst experience ever. do not come here, you willsave time driving over the bridge and back to oc, rather than wasting precious time in line. eff you mngt, get your shit together!!! read more