This McDonald's is so poorly managed. The day to day operations are lacking. They are always out of something, tonight it was ice. I asked for a cheeseburger with no ketchup or onions. Although the wrapper said no ketchup there was in fact ketchup and no pickles. I guess they were out of those too... I ordered apple slices and got gogurt, even though the receipt said apples. There are no quality control methods in place. Very dissatisfied with tonight's drive-thru run. read more

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Why yall put cheese on my burger and why my soda got gas. Fhjfjdnfjfjjdjdjfjejejejgoeoeoqodofofofofo the service was awful tell Jake in the kitchen to make my cheese burger better read more

I love the customer service here, it is understanding sometimes they go through tough days like everyone else but they try their best at their job. The food and ambiance is right on, and would definitely come back. They even gave me a free frappe for just saying "locked in". Amazing job! :)) read more

I came here to grab 2 hot chocolates and 3 cookies on a rainy day... well I waited 15 mins in the line for drive thru, once I finally get to the window I noticed everyone inside just hanging out and talking, laughing and joking around... the guy with the apron that has king Julian written on the side helped me. After 8mins sitting at the window for the hot chocolates and cookies I drive off. When I got to my location 3 miles away I took a sip from my hot chocolate and noticed it tasted like water down coffee... the cookies were old and taste stale. I called and asked for a manager and the girl that answered said that she was the manager. I asked for her name and she said to give her mine first ( which I did) she said that I could come back and get an exchange, I told her I was already 3 miles away and was not going back again today. The whole time I spoke with her she gave me attitude and finally after asking her name she said I'm Lizzy. When I asked for district manager's name and contact she gave her supervisors and then gave me the customer supports number. After today I will be advising people to go elsewhere. Terrible service all around. Just because the location got a facelift it doesn't mean the staff did as well. read more

McDonald's - The Hot chocolate from 8/20/23 - Burgers Near Me - Paramount, California

DONT GO HERE service was terrible in drive through i preserves nuggets and sweet and sour sauce and she gave me bbq when i told her twice read more

Trying to order food the manager refuses to take our order calls the police while we are trying to call corporate. cop detains me while i was trying to buy a big mac. then to top it off corporate txts the mcdonalds manager to be careful on my cell then puts wrong number read more

McDonald's - mc donalds management at its best. what u get when u try to order a big mac and u get some immature teenagers to be a manager. - Burgers Near Me - Paramount, California

Fries were hot, salty and super fresh.... but they are in such a hurry to have you drive and park in the little reserve spaces that they always forget to give up the sauce! Stop forgetting the sauce!!!!! Watch the documentary and learn about the pride that first started it all!!! Let's not forget the dude that was practically sleeping In the drive thru after taking the payments. read more

I walked in and the attendant said they weren't taking orders. Drive thru is all the way to the street and no one is outside saying they're closed. Just horrible!! read more

Horrible service.. waited over 30 minutes for an online order that should have been ready since the get go.. the guy in the front was just walking around not knowing what to do. He worked on my order I waited over 20 mins, I asked if my order was almost ready he said they were still working on it. I tell him he needs to do something because for the past 20 mins he spent it refilling ketchup. I work in the food management industry and the manager said he was new. Then tell me why if you have a new employee you as a manager don't support him and help him out instead of just leaving him there not knowing what to do. Management is horrible! read more

Menu would have been better if they offered a vegan menu. Ordered ice cream and it turns out the dairy in the ice cream affected my daughter's stomach as she is lactose intolerant so we needed a non dairy alternative in order to maintain our status as customers. Again, vegan, gluten free, and dairy free menu is needed at this place. The customer service here is really good and the restaurant looked clean. They have hired a good crew here and they all work together, without yelling at each other, to get you your order. read more

Orders some cookies for my wife and kids so we can take back home and it was a hot mess. All the cookies were smashed and broken apart. Like some one did not give a f about my order. read more

McDonald's - The cookies. - Burgers Near Me - Paramount, California

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This McDonald needs toooo be torn the hell down... It's funny how ppl doubt you when you call to complain about a bad product... they start asking sill ass question too.. "Oh well the fish is fresh now... " WHAT-!!! read more

McDonald's - Filet was cold ... it's was a two days old type of Filet... Go Gurt was 56 F degrees ... - Burgers Near Me - Paramount, California

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In approximately 50 years of eating at McDonalds, we received the worst double cheeseburgers ever at the Mc Donalds @ 7357 Alondra Blvd intersecting with Garfield Ave. After paying they had us wait and park for the food. Both our double cheeseburgers were cold and the meat was black. The bun was ripped apart on one of the burgers. The cheese was firm like it just came out of the fridge and was 1/2 way out of the burger. We were very disappointed. Why did we have to wait in a parking space to be served cold food. Worse experience ever! rsslmk@earthlink.net read more

I've never been or seen such a bad drive thru system. What should have taken 10/15 mins max, took 45 mins from waiting in line, ordering, and getting my food. Never again will I come back to this location. Do yourself a favor and go to another McDonald's which is literally 5 mins away or less. Don't waste your time here. read more

Really the worst McDonald's around. Look I realize this is a fast food establishment. I realize you're here for a quick, cheap bite. But this place is really just poorly run. 1)Things take far too long to come out. A standard wait for food here can stretch to 7-10 minutes. 2)Grease. I don't know how, I don't know why, but the food here is greasier than any other McDonald's. So much so that grease is often times on the *outside* packaging (box, wrapper) of a burger. 3) Low Quality Control. I almost always special order, no mayo, extra something. If you do that here be prepared for the wait to increase even more and *then* a 50/50 chance it will still come out regular. CHECK EVERYTHING HERE BEFORE YOU LEAVE. Or better yet, just go to one of the many other McDs that get it better. 4) Mobile orders. Forget it. You won't save time, you won't get your food hot/fresh, and you're likely to have to go back inside anyway when they mess it up. Again, I get it. This is McDonald's. But small things add up here. When you order from the kiosk and it makes a big deal that your food will be brought to you table, and then they just call out your number you feel like a chump with the giant '40' sitting on your table. Then you have to ask them nicely to remake the food they made wrong, and slow the first time. I keep telling myself, never again, don't go here ever again. I hope I can stick to that. read more

I swear I have given this place so many chances. How are y'all still in business. We come here and spend money on what we want to eat, yet my order continues to be WRONG all the time. I came asking for EXTRA onions on a burger for my pregnant sister, did I get that? NOOOOO!! I asked the guy at the window and he says ,"yes there's extra onions" he also told me they didn't have receipts at all? Like wtf? Really? The owner of this McDonald's need to re-train or hire new staff if you don't want to lose a lot of customers. read more

McDonald's - Burgers Near Me - Paramount, California

Wait at least 2 months to order breakfast after 11:00 so they could get their act together... Taking forever just for a darn mcmuffin.. I want to leave but i already paid.. So not fast food at this point! Finally got my food.. And of course the stingy punks decided not to give me the ketchup i specifically asked for.. Rendering my hashbrown inedible.. Lovely. read more

McDonald's - Unbelievable... Was excited about getting a mcmuffin at 3:00 pm but now im just irritated.. - Burgers Near Me - Paramount, California

If I could give this McDonald's no starts I would. Orders are usually wrong. Managers seem to be used to employees making mistakes because the manager didn't even turn to acknowledge my complaint. If you want to get half of your order and cold food this is the place to be! read more

I have only been threw their Drive Thru and I usually receive poor service. My orders are incorrect, the reps have bad attitudes and the fries are ALWAYS over cooked. The staff in my opinion needs to be retrained or replaced. They should have employees ready to work and do their jobs correctly. I try my best not to come to this location, although it's the closest to my house id rather drive elsewhere. I hope they improve. :0/ 7/21/16 Yasssss! They finally didn't overlook their fries, it's been 7Months since our last visit and the fries were perfect. Finally and thanks guys. 3stars now, until I walk in to check out the service read more

Crappy customer service. Tonight was the last straw. This one is close to my house and tonight was not the night to give an attitude. I'm going to assume that it was the manager on duty or person on drive thru tonight on 02/02/2020 right after midnight. I will be calling the store manager, I literally asked one question and whoever I was speaking to was answering me as if I were stupid. read more

I'm driving to my next appointment and came across the Mcdonald's Paramount corner, Garfield and Alondra. I felt like having myself some chicken McNuggets with a large French Fries and a large Dr. Pepper. I don't know why I made this decision. The drive-thru line is taking a little longer than I had expected. I cannot understand why sometimes Mickey Dees takes so long to assembly a pre-made meal. Oh well, I shouldn't be complaining. read more

Their drive thru is atrocious, they cannot make up their mind from ordering to paying if lunch is available, and worst of all, they did not know what a freaking egg mcmuffin is. How do you work at McDonald's and not know what an egg mcmuffin is at 930 am? They did not know how to make anything on their own menu, I didn't even ask for anything special! I just wanted an egg mcmuffin. Which apparently is no longer offered by any McDonald's as per the associate we spoke to in the drive thru, which is obviously false. Never coming to this location again. They dont even know what they serve. read more

Man I feel for these people who work here. I work for the food industry and I can't stress enough how difficult it is to deal with rude and needy people. They get a 5 star cuz working in a rush is tough and they never get my order wrong and no one has been rude. honestly if it's busy I won't even go in. Live by the rule of if it's more than 40 min to wait for food don't even stop by. read more

Wish i can give this place no fucken stars, worst location Every employee is incompetent, food is disgusting always cold or old. CLOSE THIS LOCATION DOWN read more

They mess up my order EVERY.F@&!ING.TIME TWICE- they give me my order without the meat. They short you on fries Long waits They don't follow directions at all. read more

Stopped by for a quick meal since we were short on time. Cesar was so kind when he was giving us our ordered items at the second window! Excellent customer service. My children & I left with a smile on our faces. read more

McDonald's - Burgers Near Me - Paramount, California

If you work around this McDonald's, save your time! Go somewhere else . Workers here suck ! Takes a decades for you to get to the window just to place your order ! Never again will I come here nor recommend this place , shut this McDonald's down ! read more

first time coming here ii tried to enter the building but its lock they have signs that show they open dining area at 5am its 7am not open another customer told me that they always have it closed and. only open it in the afternoon that dosent make sense whats going on here no wonder theey have 1.5 stars and thats jjst from all the negative stars on here read more

This location is the slowest unorganized of all the places ever it took 18 min to get a 6 piece chicken tender this is so ridiculous

Just ordered 3 mcgriddles a moment ago and the cook decided to omit the sausage on all 3 sandwiches because they think it's hilarious ripping me off. Its no wonder they are rated 1 1/2 stars. That cook is lazy and just doesnt give a damn about ripping customers off. That cook needs to get fired since they dont care about theyre job. Do whats good for business to keep a regular customer and fire that cook. read more

McDonald's is the most convenient fast food out there. There is one in every city. The food is good but the prices are getting expensive. read more

McDonald's - 2 number 6 breakfast. 2 bacon, egg and cheese mcgriddle. 2 medium coffee with 5 creamers and 20 sugar. I'm lovin' it!!! - Burgers Near Me - Paramount, California

Workers have a bad attitude take way to long for a drive thru. I made a quick stop on my way back home from a party I sat at the speaker and thought they were closed because they wouldn't answer when they finally did they said "we're only taking cash right now" I said "ok" the guy said "ok give me a minute" I sat there for 5 minutes with no answer and I finally asked if I can order. He took my order with an attitude and when I got to the window I asked if my cheeseburger was plain he said it was and slammed the window shut. Next time I'm in the area I'll drive to the next McDonald's. read more

Place sucks ass , they close 15 min before closing time and make you wait in the drive thru!

This place is really bad. I live in Covina and McDonald's in my area are so much better! You guys need a better management, bunch of teenagers that need strong guidance. They honestly need better leadership. read more

The new staff is fast and the order was correct my go- to McDonald's ,the ones in Compton by my house suck so I'd rather go here

I give this place 3 stars because 1. They were being nice to me besides the rude customers barking at them for their food. 2. My order was called before another guy's order that ordered way before me. 3. They seem to give out a lot of "unsatisfied customer free meal" cards in compensation to their busy service. I've worked in the food industry so I know how stressful it gets. But cmon guys. No ketchup. Running low on lids. Sticky floors. Don't know which order is which. You guys can do better. read more

Staff is to slow. Reminds me of an elementary school cafeteria ran by the students. But for some reason it's still packed with customers

Been in the drive thru here for 15 mins now. Guy at the speaker was incredibly rude. I will not be returning here. By far the worst McDonald's in the area! Finally made it up then the order was wrong with cold fries. Manager Ceaser Javier had no excuse except for "we are short staffed " which basically means poor management. Drive thru line is now around the building. Ceaser should be demoted or fired he lacks the basic skills to maintain or manage a staff. If they can't even choose the right people for management why would I trust the food. Gave it back at the window and got a refund after almost 30 mins. What a cluster fuck this place is. read more

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Literally the WORST McDonald's. They make you pull to the reserve side and end up waiting for 25 minutes. Do NOT come here.

This is the worst McDonald's in the f*****g world! Their ice cream machine is always broken. They're always out of stuff like BBQ sauce, sweet tea, cookies. Worst customer service as well!! Never ever coming back here !! I rather go to Burger King or Wendy's. read more