Lots of negative reviews, but I had a positive experience here. I was in the area for a bowling tournament and my friend wanted a coke and fries, specifically from McDonald's so I took a quick trip to pick them up. Plenty of parking in their lot, including curbside pickup spots and 2 drive through windows. Inside was clean and this is the first McDonald's I've been to with the kiosk ordering system. You could still order at the counter but I wanted to try the kiosk. It was quite intuitive and I could customize my order easily. I wanted to try the big arch so I ordered the meal with large fries and coke. The sandwich was ok, I still prefer the simplicity of the quarter pounder, but it was good. 15$ for the meal is a bit pricey for fast food, but I guess that's a sign of the times. The girl that delivered the food at the counter was very friendly and personable. Everything was hot and the fries as usual were delicious. read more

This place sucks. Ordered 2 cheeseburgers and got 2 ice cold ketchup sandwich messes. Couldn't even eat them!

I should have checked Yelp before I stopped by this location. I was looking for a quick meal in the area and the Wendy's across the road was closed. I got in the drive-thru line to place my order. I wanted to try the new spicy crisp chicken sandwich so I opted for the Medium size meal with fries and a Diet Coke (I'm working to reduce my overall sugar intake). After placing my order I moved up to the first window to pay for my meal and the young lady at the window never greeted me, repeated my order back to me, or repeated my total. She just stuck her hand out the window for my money so I repeated my order and asked her what my total was. From here, I moved to the next window to pick up my food. My soda apparently had a hole in the cup but the server quickly noticed this and replaced it with another soda. I checked my bag to confirm that I had the right sandwich and fries. What I failed to do was confirm my fries were hot. I was irritated that I had cold fries to go with my hot sandwich but pressed for time, I let it go. I did enjoy the spicy chicken sandwich from McDonald's. It had the right amount of sauce on it and a pickle. read more

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My order was correct. The employees were nice. Drive thru time was appropriate. Food was correct temperature.

Yes, it is harder to get to because it's not right off the road/a little hidden, but you can figure it out. Best service I've ever received at a McDonald's!! Both window (payment and food) associates were very friendly and quick! Food was normal - no complaints. read more

If I could give this less then 1 star I would. I just had a horrific experience in the drive through, where the employee in the second window not only had a disgusting attitude, he was disrespectful and used profane language infront of my 3 year old duaghter and father, all because I requested barbecue sauce, that was not placed in my daughter's happy meal in the first place. He first requested the meal back, implying that I was lying, and when I went to comply he said "nevermind I don't have time for the s**t and the proceeded to very rudly toss me the sauce packet. Can you believe tht this wasn't even the 1st rude and disrespectful statement he made to me ans my family? But this was the last, as I shockingly drove away. read more

Well I guess service varies each time... this time the chick had a real attitude. I pull up to order and I hear loud cackling behind the order taker and she said she couldn't hear me, so I speak up then she says calm down... who you telling to calm down b? See what this place does to people? Rudea** dump. read more

It's McDonald's. If you need something to fill a void and your in a hurry, why not. Kids still love the Happy Meals...they still have those right? read more

I know I shouldn't have high standards for McDonald's but this one is the worst. The prices are already high and the frappes have an additional surcharge. The large is almost $5 and at that point you should just buy a real coffee from a coffee shop. I ordered a bacon egg and cheese biscuit and the frappe on the mobile app. I wanted hash Browns but for $1.50 when it used to be 2 for a dollar, I couldn't justify it. I arrive and park to go in to pick up my order. All the doors are locked. Even though I see a customer in there, no one let's me in. This is a 24/7 establishment mind you. So I get in my car and drive through to pick it up. The lady is so rude and short with me. I try to let her know the doors are locked and she was like "whatever". Pretty certain they leave them locked in purpose. I get my food and leave. It was the worst. The frappe tasted like it came from a dirty machine and had a gross flavor to it. The biscuit was so stale and cold even though it was only 7am. It was gross. However, I'm in town for a conference and don't have much time so I decide to go back the next day because there aren't many choices that early in the morning. I place a mobile order and try to redeem my points. I have enough points for two hash Browns but apparently you can only redeem points for one item at a time. What a rip off. I earned those points so I should be able to use them whenever I feel like. Anyways, doesn't matter because I get there and this time decide to go through the drive through to pickup the order. I pull up and the same lady rudely goes "we're closed" and I'm like "what do you mean you're closed. This is a 24/7 facility so you're never closed. I placed an online order and I checked your hours." She goes "our system is down." I had to cancel my order and now I'm short on time so I find a burger king across the street and go there instead. Sounds like they always have an excuse to be closed after reading the rest of the reviews. I don't know how they even stay in business like this. I pulled into a parking spot and ordered for burger king and while I'm doing that I just see the employee leave and walk across the street. No one in the restaurant at all now at this 24/7 facility. I can't believe the manager even pays these "employees" to work there. They have attitudes, no customer service skills, less than zero education, and can't do the basics. If I were the owner, I'd be pissed my money was flying out the window when my employees are messing around and saying the restaurant is closed and they are being paid but the business is bringing in no money. The owner would make more money if he just closed the restaurant entirely because at least then he wouldn't be paying loser employees and electricity bills. He also wouldn't have to charge surcharges on food if he weren't bleeding money with his useless employees. Terrible experience. Wouldn't go back read more

Spent roughly an hour in the drive thru. Apparently, a lady threw a temper tantrum and decided to hold up the line. Her fries were not up to standard, and according to the employee, she was given 4 different orders to try to fix the problem. She decided to block the drive thru lane and turn her music up all the way. I must say, the fries tasted a day old, were cold, and had almost no salt. Absolutely awful. I also order a triple cheeseburger, only one of the patties was actually on the bun, the other two almost completely off. Looked like someone smeared a burger across the wrapper--yum. Also, as you could probably guess, they were "not serving ice cream or frappe products right now" when we went. It seems like every McDonalds tells the same story these days--why not just take it off the menu? Hey McDonalds, we know you're copying Chic-fil-a with these chicken sandwiches--you're not fooling anyone, and it's not working. CFA is better in every way, most importantly in the customer service department. read more

I don't understand how it is so hard for them to read. They need to start requiring that their employees have a diploma or at least a GED to work there because obviously they cannot read that this says no mustard. And they need to know that re heated fries dont fast like fresh fries. Quality over speed! If rather wait in a long line and get fresh food than wait in a long line and get terrible food. Y'all are sacrificing quality and is still slow. Y'all gotta do better. read more

McDonald's - Mustard - Fast Food Near Me - Philadelphia, Pennsylvania

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This has to be the worse Mc Donald's on the planet today's date is Sept 28, 2019 and the time is 11:38am this is the 3rd time they state they are closed today was due to an alleged power outage but they must of forgot to turn the lights off you can clearly see there's power in the restaurant. The employees were outside playing around cursing and throwing ice at each other. The time before that the registers were down. Who ever owns this restaurant needs to hire ALL NEW STAFF STARTING WITH MANAGEMENT YOU ARE LOSING MONEY DUE TO POOR STAFF! read more

So I ordered from McDonald's through DoorDash and as you can clearly see from the grill receipt that it's a double bacon quarter pounder with cheese no bun. There is no bacon and I'm confused as to why they made a whole salad in the bottom of the container even putting the mustard in the bottom of the box. It's disgusting and makes no sense. I've ordered from here before through the same app and for the most part things are fine but this is unacceptable read more

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Ordered at 9:30. for delivery......... it's 11:00 ,no phone call no food still hungry and $20.00 poorer next day.4/26. 9:35. Found food delivered to wrong rm. 12 hours after I ordered. No refund. NO PHONE CALL!!!!!!! $20 cost NEVER AGAIN. CARMEL SUNDAY MELTED ALL OVER INSIDE OF BAG. read more

Ordered two curbside breakfast orders this morning, with 25 minutes to spare before breakfast ended-one for me and one for my fiancé (we used our respective phones) and mine came out fine, but his did not come at all. Went into the restaurant with his receipt and they swore they never got it (he was charged and had a receipt...so....) and it wasn't until a refund was mentioned that his order mysteriously popped back up on the screen as being deleted. NOW since it was after 11 by the time this was discovered, the manager said there was no more Steak available, and my fiancé had to order lunch items. I asked if he would be charged again, three times, and was told no. When my fiancé checked his account, lo and behold, another charge! What a waste of a management position. read more

The cashiers in the drive through are insanely disrespectful. Disgusting attitudes. The lack of customer service is an understatement. I've JUST left the drive through, and the male cashier caught a major attitude when I asked for bbq sauce that was not put in my child's bag. He had the audacity to ask for the bag back to check to see if I was lying about a sauce!!! Then, when he saw that he was wrong, he used profane language in front of my father and 3 year old daughter. read more

It is 6 o'clock at this McDonald's and you can't go inside because the doors are locked. But they advertise on the glass Open 24 hours. I see the employees running around laughing and one employee even looks directly at me. What a joke. If you have an opportunity to eat at this McDonald's or the dumpster choose the dumpster for better customer service. read more

02/19/2021Came in drive thru and was told wait until 5am came back a 5am and was told come back at 515am..mind you this is a "24hr" location, drove up to see a employee in dining area chillin..If you have people working over night please have them to be on top their job read more

THE WORST CUSTOMER SERVICE EVER! Twice in the beginning of April 2021 I experienced rude behavior from the host that was working the drive through window. For starters she kept interrupting me as I was trying to order by keep saying in a sarcastic tone, "...is that it." I tried to explain that I had a large order and to hear me out first but she ignored my recommendation and continued with the "is that it." She is a Black girl/woman and she wears a head garb usually black. She is the wrong person to be working in a customer friendly setting. I refuse to frequent your restaurant if I see she is working the drive-thru read more

i got chicken nuggets and fries when i got home like 10 minutes the chicken nuggets were hard and the french fries were so suggy. Everytime i go there they say that there milkshake machine is down but you can make it nicer or whatever but you cant even fix your milkshake machine. they cant even put a pack of apples in the bag. What is wrong with them? Its my opoion and i say dont go there even if its the closest just dont they will screw up your order. read more

The sticker says bagel, but I got a nasty biscuit. They also tried to give me a smaller coffee than I ordered. It's almost as if they made an effort to screw up my order. read more

The employees are the most miserable group I have seen at an establishment. They can take my complete order from beginning to start without ever saying a word. I get no response when I say hi and all then how they are. No response when I said thanks. They need some customer training lessons at this location. Food was only okay. Go next door to Wendy's read more

Employees did not have on masks . While handling food I think should be a must . Mandatory in Pennsylvania.

This 24-hour location was closed when I got there Saturday at 3 a.m. What a waste of gas.

Unbelievable no food and u open 24 hours. All they had to sell was fries and drinks crazy and they didn't even care to apologize clearly they were understaffed DONT EAT FOOD HERE! read more