We were starving after a long day at Comic Con & decided to go with familiar. The employees were very patient & friendly and our order was ok (missing onions on the burgers). McDonald's is pretty consistent and this location allows you to buy their ice!!!! $3.99 for a bag - SOLD! read more

Had a wonderful experience at this location. We took the kids after Jiu Jitsu to get some food and an ice cream cone, the staff were friendly and prompt with the service. Tyler really stood out to our family, he is an amazing employee. We appreciate his hard work and kindness. read more

The food is served fast and hot. It's good for the price. The nice young lady behind the counter was pleasant and delivered our food with a smile. The restaurant was clean and quiet. It was a good spot for a quick bite to eat while running errands in the area. read more

McDonald's - Inside - Burgers Near Me - San Diego, California

We went to have dinner with our friends after a jiu jitsu class and the manager Tyler went above and beyond with his service. He helped us multiple times, and he was very kind and accommodating to our children! They all wanted to thank him before we left. Such a fun dinner at our local McDonald's. read more

I had the worst experience I've ever had with this McDonald's. I ordered through the McDonald's app and received a call from the delivery driver explaining that a team member had given my order to the wrong driver. Even though the driver had the correct order confirmation code, the team member refused to remake the order, despite the mistake being entirely on their end. I then tried to speak with the manager to explain the situation because the driver was struggling with English. Before I could even say more than a few words, the manager was extremely rude, interrupted me, and said she "did not have time to deal with this" and refused to help in any way. Not only was my order mishandled, but the customer service was completely unacceptable. Mistakes happen, but the way this situation was handled showed a total lack of professionalism, accountability, and basic respect for customers. read more

Ordered a full McGriddle meal this morning, was charged for the meal with an apple pie. Get my food, they gave me two sandwiches with nothing else. I ask them about the rest of my order, they proceed to tell me they charged me for two sandwiches and didn't have any of what I ordered. I told them I would like what I ordered. Then they tell me they don't have an apple pie. And that even though I ordered a meal, they said it doesn't come with hashbrowns. They hand me another bag, somehow with an apple pie they said they didn't have, still no hashbrowns, and my sandwich only has the sausage and nothing else. Please do better. read more

I have been to this Mc Donald's several times. I haven't encountered any issues. This location is by far better than several locations I've been to in my time. The staff are always really nice at this location believe it or not. Place is actually clean. Lots of seating at this location, spacious. I honestly don't have any complaints about this Mc Donald's. read more

I was traveling from Honolulu, Hawaii to San Antonio, Texas with a change of flights in San Diego Airport. It was approximately 6:15am so I decided to purchase breakfast at McDonald's. I placed my order via Kisok and as ordering I did not find the option for HOT Large Caramel Coffee. I only found Large ICED caramel Coffee, so I placed that order then paid for the meal. After paying for the meal I informed the lady at the pickup counter of the error and showed he the error on the receipt. The lady said she would make the correction when I filled the order. When my number was called I noted my coffee prepared was a large iced caramel coffee. I coutesously explained to her all was correct but the coffee should be hot. She said she had to let another woman know before preparing my coffee. The two ladies returned to me with a MEDIUM Hot Caramel coffee. I showed the two ladies my receipt indicating the coffee I paid for should be HOT. One of the ladies touched the cup and said, "this is medium". I explained to her that was the problem, as again I showed her my receipt clearly indicating that I paid for a large caramel coffee. The again repeated the coffee was medium, but admitted I did pay for a large coffee. However, neither of the ladies offered to procure the coffee I paid for. I asked again if they were going to get the large hot caramel coffee which I ordered. They both responded by, "You already have a medium coffee." Rather than holding the line up, and delaying orders of other customers, or making the line longer I thanked them for my order and did not say or show any for of satisfaction or dissatisfaction. I believed my best recourse was not to stay arguing at the counter and making McDonald's look bad because of two employees, but to redress the poor service through Management. Cordially, Kenneth Hettich, (210) 970-9249, 1609 Parkview Drive, Pleasanton, Texas 78064-1742. Food and coffee were (as always) good. read more

The establishment was not busy. The got 4 orders of happy meals wrong. They did not provide us with any straws for our drinks or utilities for our sundaes. Please do better read more

The service here is terrible , they clearly don't have an extensive hiring system here because all the employees seem to have no care in the world nor manners. Wouldn't recommend coming here unless you want to leave upset and unsatisfied. read more

Don't pay in cash, these kids don't know how to count! And they're on such rapid-fire autopilot that they close the register too soon so you can't get correct change. Also, it's not common sense to give you ketchup packets anymore but they throw your food at you and run away so you can't even ask. I don't know how the 2 brain cells remembered to give me napkins and a straw. read more

The fish sandwich I got was hard and cold and had very little tartar sauce . I btought it back and they had me wait after the drive thru area to remake it. I waited 15 mins and the girl told me it took long because they had to remake it. I opened it up and it was full of spit , alot of spit. Not extra tartar sauce . It was gross . read more

I Saw the sign what I came in hiring $20 an hour starting and I think it's totally ridiculous and I think we should all boycott McDonald's. It's basically a $5 an hour job and yet they're letting us pick up the tab by all these exorbitant high prices for a small Burger even smaller burrito and skimpy fries. Kids meal is almost nothing who wouldn't want to feed their family that? There's five people in here in the afternoon 3:00 and no wonder why it's ice cold in here tables are ice cold air conditioning blowing on you made three of us start coughing all different locations in the restaurant I think that's insane!! Four restaurants here on this corner and they're all about 60° inside I'm sure the restaurant association has normal temperatures the restaurants are required to have my toes are cold too from this cold tile floor like they have throughout California. You don't find this another States this is absolutely unbelievably insane. I'm going to contact that restaurant licensing entity and have them start investigating this craziness. Panera bread's new store here is the same way. Only in California would anyone put up with this!! I've been from the east coast to the Midwest to Canada to Florida and never come across this kind of craziness and abuse. I see parents bring a little tiny babies and very small children in here with no coats no jackets and I see little boys sliding their arms inside their t-shirts in here to keep warm! What kind of parents does this does California make parents this way? Are they on drugs or just truly idiotic? Bottom line is we need to stop all this craziness in California with these high prices everywhere for rated service as you find in reviews and upon delivery of the goods so to speak. read more

Tyler is very rude. He is the store manager and every time we come to this McDonald's they always forget something. When I told him that we were missing the sauce he told me "it's not the end of the world!!!" Bad customer service for sure!! When i asked the girl who was working there for his name and corporate # she responded I don't know his name or number!! Very rude. I hope Corporate teaches them how to treat customers. read more

recently, my brother, deceased of cancer, and we carry photos of him everywhere we go one day I was trying to order McDonald's, and when I put my order in, I left my wallet at the counter. After I came back I saw my wallet was opened and one of your employees had ripped it in half I said what the F and they saw $150 from my wallet zero out of 10 do not recommend AVOID IT AT ALL COSTS read more

McDonald's - this is my brother who died - Burgers Near Me - San Diego, California

My complaint is with this location. Drug deals and and people sleeping inside. One person cursing and people just got up and left. Not a good place now to sit and enjoy a meal. read more

They always deliver that flavor food they are know for. I love Mc Donalds.....the staff is always polite and friendly.

In the last year, every time I order a large fry, which is my regular order I ask for extra crispy and extra salt. I get neither every single time. The same thing today just now I picked another order no extra salt not even crispy let alone extra crispy and it tasted like an old order didn't taste fresh at all. It wasn't even warm if you're going to charge $5.19 for something it should be decent. The flavor is not quite the same. What have you changed? read more

Worst service in my life, didn't provide main meal in order and the location staff had the worst attitude, service, and customer support I have ever encountered. The management needs to reconsider staff to ever be able to simply fulfill orders correctly. read more

They gave me a small coffee when I ordered a medium lol. It was still yummy, and maybe they made the mistake because it was busy, but dang I really wanted more coffee than a small one. read more

Awful location. Called ahead of time twice to see if a menu item was available; was told it was TWICE. Came specifically for it and was told they don't have it... the "manager" there is awful too, horrible customer service. Not sure why you're on your high horse when you're the manager of McDonald's... kind of embarrassing so I guess I could see why she's so bitter. I'd probably be upset too if I was in my late 20s early 30s still working a high school job. I'll drive the extra distance to go to a different location. read more

People here are well trained and I always see staff keeing the place clean. They always review my order and ask if I need any condiments. Always friendly with a smile. The neighborhood can be a little rough so it's nice seeing the staff with a positive attitude read more

Was told the ice cream machine was down and laughed when they did and I magically got my ice cream read more

McDonald's - The OREO McFlurry I was given after they told me the ice cream machine was down - Burgers Near Me - San Diego, California

Catherine presented herself as a manager at this place a mobile service was never provided after full payment was received via mobile she refused to give back the funds in the amount $19.47 bad business practices McDonalds this can never happen again please look into this matter as soon as possible thank you read more

Ugh...gave them another chance and they forgot part of my order, and to top it off they put all the fries UPSIDE DOWN in the bag. It shouldn't be this hard....‍ read more

This is the absolute worst McDonald's I have ever been to! The staff is unprofessional, rude and should definitely not be in the service industry! I visited the drive-through today at 4:35 PM and the rudeness began right when I pulled up. The drive-thru cashier kept getting my order wrong and then yelled at me to just place my order! I drove up to the window instead of yelling back. The window was empty and a different girl came back to take my order. When I got to window number two, the girl threw the bag of food at me and slammed the window. I will never go back to this McDonald's ever again! If you don't want to be treated like this, I suggest you not go there either! read more

Nahhh yall are playing, my family took me here and my granddaughter bought me a McChicken and it was phenomenal. The lady was so kind to us , 10/10 recommend. Heck yeah! We love litty McDonalds!! Party party party!!! read more

This place is hit or miss. Most of the time, I get good service. Sometimes I don't. Today, I ordered a a coffee and a chicken sandwich. I usually choose the Table service option. Today, Merlie brought my order to my table and was nice about it too. The last time I was here, I ordered Table service twice in the same visit. Neither time did anyone bring my order. I had to go up to the counter to get it last time. read more

I just have to give a shoutout to Karen and Olivia at this location! They are absolute rockstars. Great attitudes and loved the patience Karen demonstrated. I strive to be as sweet as these two. read more

Stopped by this McDonald's for a quick breakfast, but unfortunately, it was a letdown. Ordered the eggs and sausage biscuit, but the eggs were overcooked and the biscuit was dry. The service was also slow and unfriendly. read more

McDonald's - Burgers Near Me - San Diego, California

Honestly, its not the worst McDonald's that I ever visit but I been there few time, waiting time is triple the the other branches, the food not really come according to what you order. I will be happy to try again but at the end of the day not much expectations. Might be better to choose different spot. read more

Once I was babysitting my nephew for a weekend. He was about 3, and I had picked him up from preschool and we went to explore the tide pools in OB. After we were done, we headed to Pt Loma and on the way he said he needed to go to the bathroom. We were headed to McDonals to grab dinner anyway so I told him he had to wait. He then held up the empt water bottle he had downed after our adventure and told me he couldn't wait. I told him to take deep breaths and I pulled into the parking lot. I unbuckled him and we raced into the store. The lady behind the counter saw us rushing and pushed the button to unlock the bathroom. For obvious reasons, they keep the bathroom locked, but I really appreciated that this lady saw we were in a bit of an emegency and helped out! For that...5 stars!!! No bathroom accidents happened on my watch! Then she let him pick the prize he got in his happy meal...what a gem! read more

Yes I am writing a review about McDonald's on Midway mostly because of Ashley actually all because of her. The mobile app I use almost every day wasn't working she said they have an experiencing this and took care of me absolutely wowed me with Customer Service with the best smile. I'm in the customer service industry and This doesn't happen too often! It was fast and friendly and delicious I will return here because of her. I own a company and I would hire her in a heartbeat because of her customer service her attitude and her friendly smile. The food was actually ready by the time I finished this review and I can't believe that McDonald's has such a great employee here kudos to you guys and I hope you give her a promotion and a raise! Now I'm going to gain 20 lbs because my lard ass is going to frequent this McDonalds because of Ashley! read more

Ordered from here on Grubhub last week. Food was stale, items were missing and incorrect. Stay away. read more

The only place in the area I will eat they are always cleaning they are always friendly too

Awesome food last time I ate it was excellent I had a Big Mac combo provided from a field Supervisor for being a good friend to me as a customer. They are so cool I want you to understand that McDonald's restaurant here is a good place to go and eat. The McDonald's restaurant is awesome Sincerely, Mr. Gary A Padilla USN decorated and Christian read more

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person taking orders was super rude and unhelpful. she was impatient yet slow at the same time.

i go to this mcdonald's pretty regularly and i always get the sweet tea and the nuggets, usually the nugs are smacking but today they gave my 3 instead of 4. what a disgrace. how hard is it to count to 4 like come on man seriously. as for there sweet tea if you would have asked me a few months ago about it i would have said it's the best tasting sweet tea in the town, but as of late that shit is not buss it's trash fr. i got a question for you mcdonald's corporation why the fuck did you change your mcflurry cup like what. anyways i will indeed come back but i was just disappointed by this experience. read more

Yummy yummy Mcdonald's!!!! Their crispy chicken is amazing. I love the tomato and lettuce and mayo. Thanks guys. read more

McDonald's - a hamburger and fries with a drink - Burgers Near Me - San Diego, California

Twice I've been here and encountered the same rude girl working the window. Last time she messed up my order 4 times. As a point to her rude behavior, I had her remake the entire order all 4 times. Still walked away with the wrong order. She's extremely bratty and shouldn't be servicing anyone. read more