Employees are so rude. I had a very simple order (sausage & cheese bagel, no egg). After reminding them at the window that there should be no egg, my receipt was wrong and it was rang up with egg. Then i get my food, and it's a bacon and cheese bagel. Do better!! They also make you feel super rushed when ordering. Do not recommend read more

I'll start by saying (Everytime)we go to this (Specific Location ) We Wait A Few Seconds To Place The Order Which is (No Problem) , We Place The Order,Then We Pay At The 1st Window, Again (No Problem)but It's Always The 2nd Window where As Soon As I Pull Up They say (" Ma'am Can You Please Pull Up To The 3rd Window") Which They Don't Really Use For Anything,And if Someone is already Waiting There Then They Make You Use The Online Orders Spots Supposed To Be Reserved For online only. So InConvenient once Again If Someone Was To Place A Online Order They Couldn't Pull Into Any Spots To Put It In On The App Which # Spot They Are In ,And I End Up Sitting There 20 plus Minutes . So Thats (VERY )inconvenient, Especially with Hungry Children In A Car ,One Time We Sat There So Longgggg they Forgot about Us ! I had to go in ,and they didn't even make the order yet so we waited All That Time Just To Wait Some More ! I Personally Will NOT Go Back To This Specific Location As It Isn't Worth All The Time on Supposed Fast Food Because Nothing Was Fast About It ! (Red Is Where They make us park ) read more

McDonald's - Burgers Near Me - Taylorsville, North Carolina

I wish I could rate 0 stars. Been coming here for 10+ years and maybe 2 or 3 orders were correct. Terrible staff (manager is nice though), terrible service, even worse food. They regularly forget sauces, kid toys, and whole menu items such as burgers and fries. Ice cream and coffee machines hardly ever work. Staff never greets you, and when they do it's usually a cold "Here ya go". They're competing with KFC/Taco Bell for the worst spot in town. 0/10 read more

I was a customer that just left from the drive through at McDonalds in Taylorsville Hwy and had the worse customer service , as I order my happy meal I don't receive what I ask which was a simple bacon cheeseburger with 2 fresh fries and 3 frappe my food was ice cold my son can't eat it so I ask to be remade then I pull up and give me a nugget kid meal that wasn't even what I ordered so I check again and have to walk back inside and was mocked and made fun of cause my food was cold over and over and thought it was funny cause I just wanted to feed my son I want justice with a refund or white long hair dude big guy to be fired for his manners towards a paying customer. He rather fix a picture frame then fix my food after twice having it remade last time the burger was soggy I threw it away and air fry my fries and treat me rudely because im not feeding my child cold or old food . read more

Went to get a veteran special for Veterans Day and they made me pay for it. I'm 100% disabled from the military and I can't even get a free meal once a year. Gross. read more

While I was initially disappointed, due to getting a Big Mac drenched in sauce, despite requesting very light sauce, I was happy with the rest of my order (that smoky quarter pounder thing is delicious) and in particular, highly impressed with Jess. Not only super friendly, seemingly very intelligent & accommodating, but she epitomizes what an excellent manager should be. I hope she receives some sort of recognition for this. Thanks a lot, Jess. Your friendly, positive attitude is much appreciated. And thank you for making it right. read more

they forgot the toy in TWO happy meals{not one TWO} and made them sad meals disappointed.

Experience was HORRIBLE. DO NOT GO to this McDonald's. Employees were extremely rude and when carrying our food out the employee dropped it and we asked if we can get the food again simply because the woman dropped it before it even got to us and we were not about to leave without food that we had previously payed for. We went back through and ordered what we had before but they made us repay for the food they dropped and we're twice as rude as they were before and told us to leave because we weren't getting our food THAT WE PAID FOR. The manger completely ignored the situation when we asked what they could do about it and left it up to the employee who was rude to us and dropped are food. read more

The people there are rude and so mean. Never come here the service sucks and they never get your order right. If I could give a zero I would. read more

We eat here in Taylorsville NC for breakfast on the weekends and every time we come all the tables are usually dirty. Today I asked if they could clean some tables and the girl behind the counter said let me check and no one came to clean a table!! I realize that people are short staffed but when you look up and people are standing around with their hands in their pockets not doing anything this is unacceptable!! You can do better McDonald's! read more

i asked for buffalo and got nasty stankin barbecue, and it's not even regular barbecu, it's "tangy barbecue"

TERRIBLE! Food is always terrible and service is the worst in the business! Never get your order right, can't even tell the difference between Tea and Cola! read more

This McDonald's rarely gets my food order right if I go through the Drive Thru. If I order through the app, it take around 20 minutes from the time I check in to get my food. The customer service is horrific if you have any issues with your food. They act like you are asking for one of everything for free if you ask if they can remake something. And they never answer their phone when you call, even if they aren't busy. read more

It's kind of bad no one in line and you have to wait 7 min on fries made me pull in to a reserve spot to keep there drive thru time down and tea is nasty as hell read more

Horrible. Me and my family were on a road trip we stopped by this place and we ordered 2 burgers and a basket of fries it took them 5 minutes to answer and we got a small fries and 1 burger on top of that my husband found 2 hairs in his burger read more

If I could give less than one star I would, service was extremely bad. I thought that a new renovation would make for better service (at least until the hype dies down with McDonalds back in town) but I was wrong. The workers were all outside smoking while we waited to order while at the drive trough, we would say hello but no one would answer. I understand being busy and it causes for a wait but I don't agree with 6 employees outside smoking and just hanging out which caused us to wait 30 minuets just for two burgers and two orders of fries. Then when we got home we noticed that we left the wrong order. And on top of everything else their hours of operation are wrong online. read more

Real clean and service is great.The new McDonalds is awesome. Food great and Excellent service also.

I had high hopes for McDonald's after the recent remodel, unfortunately a new building can't fix bad service. We came through the drive-through at 5pm and ordered a happy meal, 2 burgers, and a large fry. For some reason this caused a 10 minute wait as we pulled forward. We also were notified by a teenager at the payment window how the 2 lane drive through works, we know how to read, this isn't our first 2 lane drive through. It would be beneficial if the person taking your order would tell you which car to go behind, so there wouldn't be any confusion in the first place. It would also be helpful if the person taking your money directed you to the correct window to pick up your food, we witnessed quite a few people go to the wrong one initially. Like I said, we had high hopes but we're extremely disappointed. read more

The McDonald's in Taylorsville has a new owner and new manager, and the food and service has drastically improved! We hadn't visited this location in a couple of years, but now my family is eating here about once a week. read more

Went through the drive-thru at around 10:30. The only type of chicken they had was the mcChicken and nuggets because they didn't have any ready... I would've been fine with waiting for it but they didn't wanna make it... I was waiting in line for about 25 min.... read more

This new McDonald's is a vast improvement. The food is much fresher and tastes better, hope they keep it up!! Service still needs some work but they are very friendly and helpful. It's nice to be able to get fresh fries from the local McDonald's again! Watch your orders makes sure take out is correct they are good at leaving out items. Hopefully as time goes things will go a little smoother. read more

Even with two lines & two windows, they're still slow as shit. Foods always good but speed it up.

News Flash McDonald's of Taylorsville! People do eat inside after 8 pm! Wife and I stopped here 9/16/15 around 8pm. The only reason we did was we were hungry and had some BOGO coopuns. It was just myself and one other customer inside and it took several minutes to get waited on because the employees here work in slow motion and act like they really don't want to be there. I walk up to the register and there is no greeting, the cashier just stands there staring back me until I speak up to give my order. Then I was told they were out of fries and they would bring them to us when they had some ready. Really?? A fast food burger joint that does not have fries ready at all times??? Went to be seated and there was no salt and pepper to be found, no little plastic cups for the ketchup and 2 pumps of the ketchup dispenser and they were out of ketchup! Its like they let all of this stuff run out and never re-stocked it because they didn't expect any one else to be eating inside that time of night. Finally got our fries half way thru the meal and the girl that dropped them off just left them on the table and walked away without saying a word. At least our grilled chicken club sandwiches were good and cheap with a BOGO coopun, but that's the only bright spot of our stop here. Service at any McDonald's is always hit or miss but the customer service here is beyond horrible! We will never eat at this McDonald's ever again, in fact maybe any McDonald's ever again. read more

My son and I went there the other day as a treat for him because we never eat at Mcdonalds and we will NEVER again. His double cheeseburger was dripping with nasty grease and just looked terrible. My chicken sandwich had no sauce on it or pickles and it looked like someone sit on it. Long story short the food went in the garbage an I lost 12 dollars. Think twice before you get food from there. read more

Went through drive through yesterday for just a large Diet Coke. Btw it was Halloween...watch the van in front of me get 2 large drinks. Then about 30 seconds later hand them back to guy at drive through. I watched were guy put drinks, then when I pulled up he gave me one of the drinks that was in possession of the car in front of me. When I questioned guy he just said they are fine and walked away. So I went inside and manger had and attitude with me. That's just nasty. Oh yeah they have been know to serve moldy buns too. Check your food folks!! read more

I wish I could give less than 1 star. They seem to always get the order wrong, have seen the cooks touching the chicken nuggets without any gloves on (after a manager was asked repeatedly by the customer in front of me to say something to him). The management appears to have no control over the employees. Just very unprofessional business all the way around. read more

Put country ham instesd of Canadian bacon on two sandwiches. If you were out then why not tell me instead of assuming id rather have this. Food was cold also. Disgusting had to throw in the trash. The onky one that seem.to want to work at the first window and she repeatedly ask for help while window two is to busy chatting with each other to work. I shoukd of known bette by past experiences to always open up the item itself even coffee to be sure i had what i ordered. Not impressed at all read more

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Worst McDonalds we have ever visited.My wife loves the hot fudge sundaes.Every time we stop here to get one,its the same excuse every time,"We can't do ice cream right now'.Mind you we have stopped at different times throughout the day.Whats the deal,are they cleaning the machine all the time or do they just not want to make one.The last time was a couple of hours ago,and again the Sam excuse.This time the girl working the drive thru was very rude and hateful,that tells me she didn't want to bother.Have had other issues with this McDonald's and left feedback on the homepage,nothing gets done.Wont be back to this one,we will go to a different one. read more

I went by the new Mcdonadsl the other morning. Man the food and service was so much better. I met someone named Angela who was cleaning in the parking lot. She was so nice. Makes Taylorsville more friendly read more

I got the Little Mac the first time that they tried to introduce it as a new temp item. Well, it had all of the correct fixings... except the hamburger Patty. Oh, it had a PORTION of one that wasn't even half the size of the bun. Literally!!! Not even kidding about this. It was just barely 3" in diameter. I was at home when I had discovered it and too far to take it back. Luckily I had gotten an order of fries, which most of the time at this location they're pretty fresh, hot, and good. But, Unluckily, they were a disappointment as well. But seriously, the "burger" was the biggest (or smallest, depending on how you want to look at it) rip off I've Ever come across at a fast food place. I hardly Ever eat out, so this just made it worse. When I first moved here I had a bad encounter Inside the place. Very Rude customer service. And I was being very nice and polite, even after being treated like I was unwelcome. Well, I'll take my business elsewhere and if I ever crave Anything from a McD's, I'll just wait until I can go to another one. The few bad apples just blow it for the rest. Sorry guys. read more

I have NEVER been so APPALLED at the treatment this McDonald's has for their customers, mainly the manager. I went through the drive thru 6/18/16 at 10:30 pm. Order my food and pay, at the second window I realized I forgot to order a drink. Like I've done many times before, I order it at the second window. The employee informs me she can NOT get a drink for me since I'm at the second window. I ask for a courtesy water and she continued to REFUSE me a drink, after telling me water is 25 cents. Instead of taking my order as many McDonald's have done, she refused to let me purchase a drink for my food. Since I don't want to choke on my food, I park and get out of my car to go order a drink inside. I explain to the MANAGER, a dreadful and horribly rude person, my situation at the drive thru and tell her I'd like to order a drink. She proceeds to ask me which employee told me this, and accompanies it by defended the employee and being extremely rude and condescending to me. She even points out another customer behind me and brings him into her rant about how she is right in refusing my order. As I continue to ATTEMPT to communicate with her, she completely turns her back to me and ignores me. I had to raise my voice to even get her attention to take my money! On top of this, they didn't have FRIES. What McDonald's doesn't have FRENCH FRIES at 10:30. She was running around in front of customers asking if it was 11:00 yet because she clearly did not want to be there. Looking for a place to eat, I'd go far away from this place. Never had such horrible, disrespectful service. FAIL. read more

I'm so upset, I had went through drive thru today during the evening and ordered an Bacon Egg & Cheese biscuit, Sausage biscuit and a L caramel iced coffee. When I got home I ate the sausage with absolute no problem (made fresh). When I decide to eat my BEC bis. I unwrapped it to bacon and egg that looked like was from breakfast and both were over cooked. I return as soon as my call wouldn't go through. When I got there the manager was nice enough to remake it even though I wanted a refund. As they were making it. The worker had broken the both sides of the biscuit for my BEC, I was gonna say something but was like forget it. It sometimes happens. So mad and disappointed I returned home with a hard ass biscuit that I couldn't even bite through. Betting that the biscuit was also from breakfast. I'm not even gonna bother taking it back. Never had to leave a review for anything this is by far disappointing. Never going to that mcd's ever again. read more

Foods pretty decent but the customer service is terrible! It's a service industry which means even if ur dealing with the public u put a fake smile on. I was in the drive through 10/30/15 at 5:45am (before the morning rush) a peddler was going to everyone's window asking for money to get to statesville, when I pulled up to order the employee said something but the mic broke up so I didn't hear what she said. I proceeded with "yes mam what biscuit or sandwhich is on special right now?" Exact words and in a friendly manner. Her response was " I said you need to hold on" it wasn't so much what she said but how, it was very b*tchy and condescending. Down right hateful really! It immediately infuriated me. So I snapped back with the same attitude. When I got to the window to pay/get my food I asked for her shift leader or manager, of course she said that would be me in a smart ass tone. I said well I want to go higher and she said too bad ur stuck with me until 7. I just gave her some friendly advice and said if you can't put on a friendly face when you work in a customer service industry than perhaps you find a new line of work. She called me a smart ass after that and handed me my bag of food, I told her I felt bad for her co workers. When I pulled off to leave she leaned out the window (almost in the face of the next car pulling up) and yelled to me I hope you wreck and die! Trip advisor rates this location a 2/5 bc of customer service, yellow pages.com a 1 bc of customer service. Get ur shit together taylorsville read more