If I could give McDonald's zero stars I wouldn't hesitate. I don't think I've ever visited ANY other fast food establishment and gotten worse service than here. None of the employees smile and seem to want you out of there as soon as possible, probably even more so wishing you just wouldn't visit them at all. I get snippy snooty responses to any of my questions and constantly get interrupted while ordering. It's a shame because I really love their french fries...maybe I could bribe somebody into enduring the horrible costumer service to retrieve those heavenly salty golden strips of goodness for me. read more

I usually don't like to complain on here but the past 3 times I have gone thru the drive thru here... My order has been wrong or missing something. The food is good but if they are constantly getting drive thru orders wrong something has to change! Will be going to another location for now on. read more

I went to this McDonalds today. My order not only took 10 minutes to receive but then i only received half and the manager didn't believe us so we had to send our bags back in and that took another 5 minutes. I saw the manager be very disrespectful to another man. She deserves to be fired. Also when i got my order back it was incorrect but i was over the B.S. so i drove home. read more

Only accepting cash? What the hell? I'm trying to buy a burger and fries, not drugs. I also couldn't use the gift card I got from someone for Christmas. That was the whole reason I came here in the first place. I had to sit in the drive through and waste 5 minutes of my life without even being able to purchase food. Ridiculous. read more

Before we begin... DO NOT EXIT THE RESTAURANT from the play-place! For whatever reason, this Mc. Donald's is not smart enough to place an "ALARM WILL SOUND" or any sort of "red tape" on the door. It simply says, "EXIT" like any other door would! However, when you procceed to exit, the alarm will sound! Then, the employee's will come & give you dirty looks & yell at you, as if you somehow messed up? If the door had ANY SORT OF WARNING on it then I would understand why they're upset, but... in actuality, I SHOULD BE UPSET WITH THEM for not warning me. Now let's begin... PROS: Morning staff (anytime before 8AM) CONS: The rest of the staff. I've had them overcharge me &/or get my order wrong 2-5 times I go, which is a lot when you put it into perspective. When you call to complain, the manager never seems eager to please you, nor the situation you were forced into by there employee's mistakes. Manager almost never compliments the customer with a free meal, or something exceeding the value of the mistake (which they should, considering I'm dealing with the mistake & having to waste time/gas to come back at a future time to claim my mistake...) Example: I ordered 2 Large drinks. I received 1 Large, 1 Medium (drive-thru) in a cup holder (I was unaware they were different sizes) until I got home. I called the manager to tell them they messed up & the manager straight told me I was lying! This has happened more then once (where I was told I was lying, straight up) - I was told the employee specifically remembered giving me a Large. Therefore, I told the manager to review the cameras which would prove my point in case, the manager refused to waste resources on reviewing (which isn't a waste because it tells you your employee is dishonest while also clearing the customer) - instead she opted to refund me a free-Large drink. Just to make a point, I went back into the store 10-minutes later with the medium drink, to there surprise. Another example. I ordered a meal with Big Mac. However, the woman misheard & charged me for 3 additional Big Mac sauces, which equated to $1.00 extra! When I arrived at the "pay window" I asked the employee to reread the order to me, because I felt it was wrong. Instead of rereading the order, she swiped my credit card, then reread the order, not mentioning the 3 extra Big Mac sauces! When I arrived at the "pickup window" I seen the 3 sauces & asked "what is this?" to my surprise I was told it's what I ordered. I told the employee it was not what I ordered & I wanted a refund. Her response to me, "No, you did order it actually..." are you kidding me? Again, I was being told I was a liar, this time not over a phone, but in person! I know exactly what I ordered, if I said I didn't order it, then I didn't order it, who are you to dispute that fact? For this reason, I try to avoid "Indian Hours" is what I like to call them. Because, it seems that after 8AM all of the Indians, Syrians, etc. begin work. It's always a group of them & they're always rude, accusing you of lying, etc. - they treat this Mc. Donald's like a personal Mini-Mart. They treat the customers the same way they would at Chevron. They assume everybody is dishonest & have no problem expressing those beliefs to your face, publicly in front of whomever, whenever. I'm not being racist at all, racism would be me making things up, nothing is being made up. Unfortunately, customer service is a huge issue with me & for good reason. I rate a place based on customer service before I do on food quality. Your burger doesn't have to be the best in town, you don't even have to be the best "order taker" - mess my order up 100 times for all I care, but at least take care of the customer! read more

I got to the 2nd window and the man working it handed me my straw and said, "Here's something to suck on." I was appalled. I told him it made me uncomfortable and that that was sexual harassment. I called the store to notify the manager and was told, "I don't believe you," as she hung up on me. Because I was so distraught, my mother went into the store to sort things out. The employee admitted to the comment- said it was a "joke" that I "took the wrong way." The manager apologized. I cannot believe how vulgar and inappropriate his comment was. He would not have said it if I was in the car with my parents, boyfriend, etc. but because it was only my teenage sister and I, he felt he could violate me and make me uncomfortable. I will not be returning to your store ever. I am appalled at the way the manager handled my call. Poor management, and disgraceful customer service. read more

Best McDonald's in Turlock. Always taste freshly cook all the time. Even if they are busy the food taste freshly cook. WOOHOO McRib is back :D read more

I am completely shocked at the level of disrespect I was spoken to tonight, and to make matters worse the associate identified themselves as a manager. Her name is velvir or belvir. Older aged Indian women. I have encountered her before and she has always been rude. Long story short she wouldn't give me her name and slammed the phone down so I could not call back. When I tried I just received a busy tone. It is just flat out amazing how rudely I was treated, all over some mcgriddles, really?! read more

Consistently terrible . Fries undercooked floppy and underdone. Orders are consistently incorrect. Go to the McDonalds on Countryside Rd. where they know how to prepare food. The Geer Road location is incompetent. The management is horrible and the staff is perplexed. If I could give zero stars I would. read more

Got three breakfast sandwiches and two hasbrowns. They told me to pull around. The hash browns needed two mins. So into pull around. I'm out there for 10 mins. I walk in and they had no idea I was out there and the manager gives me my bag. Two of my breakfast sandwiches are not there she gave me two mcchickens. I was so pissed didn't even go back. Wasted 20$ and got less than 5$ worth of stuff. read more

I went in just for a soda and the girl accidentally charged me for another item which i nicely told her and she directly answered me with attitude " No i didn't" and tried telling me she did not when i clearly seen on the register until she realized she had charged me and gave me my refund then i literally waited for 15 minutes for my cup until i finally decided to just ask the service employee for it and he looked completely lost i noticed other customers where frustrated because they where taking forever. read more

Never will i eat here again I was in there on 8/7/19 730 pm and got my food went home only to take a bite of my burger and it tasted off so i tried to take another bite and nope it wasnt just me. Woke up at 1am throwing up like no tomarrow tried going to work came home early went to dr and sure enough it was food posien. Here we are 5 days later 8/12/19 finally not throwing up but still not able to eat needless to say i will no longer be eating out no more was seriously the closes to death i ever been 5 days of being sick and 3 days missed work and when we called to let them k ow the suposeably manager said nothing they can do and refused her name just a heads up to anyone looking to eat here. read more

I am a fast food junkie, and mickey Ds is up their on my list. GEER ROAD for some reason is the best one in turlock. Everything is made exactly as seen on their menu board. I was told all other Turlock McDonalds' are owned by one man- which might explain the lousy svc and quality. read more

Been here a few times since there the only mcdonalds open past 12, 1 in turlock not worth it about last month ordered a big mac and called because i found a hair in my mouth and her response was "ok well were you going to come back" not an apology not a reassures that they have there employess fix there hair or a coupon in the mail i was digusted i just hung up but i went last night only car in the drive thru and yet the manager couldnt even put my soda lid on correctly ,and i think you know what happend , because you were so bizzy right?? read more

Looks nice and clean on the outside. Dirty inside. Couldn't find a clean table. Homeless guys sitting at a table watching the free tv. To top it off a fly is pestering me as I eat. Oh wait I got caught leaving a review. Someone is now wiping the tables. read more

I went to McDonald's and waited about 30 minutes and there wasn't even a big line and I waited there just for I can get my order wrong and than I asked them for Mac sauce and they gave me the littlest amount possible I recommended not eating here if your in a hurry read more

After dealing with a horrible experience at the McDonald's on Countryside drive, McDonald's on Geer road did a great job with my order - 100% right and 100% satisfied. Thank you for caring about customer service! read more

I've always considered this the "good" McDonald's. I try to avoid going to McDonald's out of town that I haven't tried before. Tonight I got a simple hamburger with no pickles no mustard, a medium fry, and a large sweet tea. I'd like to mention that I go to McDonald's sometimes just for their sweet tea. Made to order. But what really got me to write a good review on yelp was the girl at the pick up window. (The second one. I went through the drive thru.) she was funny, had a sense of humor, and was just a joy. Didn't catch her name, though. The guy at the paying window was polite as well. I felt like I got above average customer service. And the food was good and was just what I wanted. I'd also like to note that my boyfriend (now fiancé) had this McDonald's at least once a week for about a year this last year. They always got our order correct and we've never had a horrible experience. read more

Drove thru at 720pm, 1-15-17. Bought a diet coke, $1.08. A young boy took my 1.10. First, he asked me if I wanted my change, which is just rude. A cashier should be trained to never ask that. I told him yes, I want my change. Then he says "usually old people don't want it". Way to keep up a McDonald's drive thru image~ read more

Waited nearly 30 minutes in the drive thru. Worst service I've ever had. I went to the trouble of opening a Yelp account just to write this review. read more

This drive thru wait time is ridiculous. I came at 310am and left at 0345am stuck in a drive thru... late to work. Ugh.

Bought a medium fries and the lady didn't even give me a full thing of fries. When I took the carton of fries out to ask what size they were she looked at me with A blank stare. Smh. read more

I wanted to get a 25.00 gift card, and well it's cash only to purchase gift cards!!!! Who carries cash anymore, not me!!!! I guess I'm not buying a gift card for a gift. They should probably think about changing that policy. read more

May have been a good lunch if I could have been served. But the kid at the front register was too busy talking about his 15$ an hour to bother taking my order!!! read more

I literally just paid 40+ dollars worth of food and they really couldn't give me an extra ranch. Like really? I gave them my card to charge me for it, and apparently I had to go through the whole drive thru again in a dinner rush. I just happen not to carry change and trying to honestly pay for it and the manager wouldn't change me. I wont be going back to this McDonald's. Horrible service and they forgot my sandwiches read more

I've gone to McDonald's drive-through 100 times it seems that every time I go through there something wrong where they make the mistake. For example today I've gone through the drive-through asked for my mule they made the mistake on the receipt it was right and they still told me I have to go back through the drive-through. This is ridiculous and I'm never going back again. read more

I usually try and refrain from leaving negative reviews unless absolutely need-be, but yeah I had to do it. Basically my family and I waited in the drive thru and ordered our food, they had us pull to the front because it would take a bit longer (no big deal). They forgot to put the sauce we asked for, and the girl rushed off before we could ask her for some.... SO my younger brother went in to get it. Whoever was working the counter literally charged him (we ordered nuggets so why are we being charged for sauce we didn't get?) & GAVE HIM A TICKET, AND HAD HIM WAIT AS IF HE WERE WAITING FOR AN ENTIRE MEAL. Mind you, we had already paid and ordered, and were now just waiting on what we should've got already. My mom basically went in and got the sauce after waiting about seven minutes. Whoever was working FOH acted as if she had to go make the sauce and package it herself. It was literally an arms length away and would've taken 1.5 seconds. They also forgot my hash brown that went with my breakfast meal, but maybe that's my fault for not looking hard enough?? Anyways, after many rude encounters with the employees on Geer rd., I've finally brought myself to give them the review they deserve. These are the people who want $15 an hour lol‍ read more

OMG.....who does the training here? So, I ran through the drive thru to pick up a burger, fries and coffee for my dad who is in a rehab facility close by. So, they hand me the bag and I realize there are no fries, and the girl says they aren't on my order. I clearly ordered a small fries, but I drive a diesel pickup and she was having difficulty hearing apparently. "Oh no, you have to get back in line to order. I can't add anything to your order." I am thinking, now that is ridiculous. Asked for a supervisor. Then came this Assyrian lady who verified the same story. I finally just said, hey give me my money back. OMG they gave me back like 2.50 more than I had paid and the coffee was in my cupholder. Are these people short a couple of bricks? They would have been better to just hand me a small fries........I mean it was their mistake. You just cannot fix stupid. Honestly, I should have done like my 80 year old dad said "just stay there and not move forward. Lol...that would have been comical!" read more

Very nice and clean. great place to bring our grandson he loves the play area. We all enjoy and nice lunch and good ice tea. They do a great job keeping the place very, clean and we feel safe. read more

I was just here a few minutes ago I just want to make it clear, the manager is disrespectful. I've never experienced this at any McDonald's before. I ordered 3 items at the first window and the employee never asked if I wanted sauces. When I got to the second window I asked for one buffalo sauce and the employee told me they have a new policy which requires them to charge for a buffalo sauce. I never had this happen to me before because before they wouldn't charge for 1 buffalo sauce. I didn't have a clue about this new policy, I asked the manager if I can just get one sauce and she said no there wasn't a way because they can't charge me for it in the second window. I tried explaining that I didn't know about the new policy and she just kept on saying no no to everything. The manager gave me the option to get down and buy one buffalo sauce and I explained to her that I have three toddlers in the car. Keep in mind I have three toddlers in my car and it's not safe for me to get down and buy one buffalo sauce during times like this. read more

I went to this drive thru around nine o'clock and had ordered a few McChickens, a couple of cheeseburgers, and two medium fries. Instead of my two medium fries, I received a large fry half-way full. I drove back to the drive thru to get my order right but to only found out more problems when I got home. The lettuce on the McChickens were brown and old. The cheeseburger had NO ketchup and onions, and the fries were brown toward the bottom of the container--a majority of the fries were cold and uncooked. I called to complain and nothing was handled. They gave an attitude and did not handle anything professionally!!! I figured that the way they run this franchise would change especially since this is the third time that this has happened. I will no longer continue to go to this McDonalds on Geer Road. If you are smart you will not go here as well!!! My true rating would negative infinity!!! read more

This place is competent for a McDonald's but the late night manager, An Indian woman late 50s is the worst!!!!!!!! and so rude. Many things come out wrong under her supervision ( her taking the orders and trying to memorize them it it seems) then on the several times it's been wrong and I've had to come back she seems like she is the inconvenienced one and is ridiculously rude to the point where it's almost funny. How this woman still has a job is beyond me.. this most recent time after jamming the replacement bag in my car with a Heisman trophy like pose... She told me make sure you" double check it all this time "and slammed the window...while I'm think if you did that we wouldn't be here ... This lady needs to be retrained asap read more

First, flies, flies, flies! If there are so many flies in the dining room, imagine how many flies must be in the kitchen! Also, they always get my order wrong or forget something. I've had to drive 2x through drive-through (because my baby was sleeping in the carseat), because they got my big mac wrong, even though I asked them at the window if I had the correct big mac. I promised my older son we would never eat in the dining room again, and we haven't since 2016. Currently, I only go to this McDonalds as a treat for my older son if it's his restaurant choice (but it's strictly as a reward and if he wants it, so usually only once or twice a season) read more

Went through the drive thru to get six 4.00$ gift cards for homeless packages I am making up. So I am waiting for about six minutes in line and I order the gift cards and the girl comes back with, you can only order two coupons in the drive thru. What if I ordered sixteen hamburgers. So when I finally got up to the window I ask for the manager and she said the owner Mike made that rule...so 15 minutes later I leave with no coupons for the homeless. What a silly, does not make sence rule! Thanks Mike the owner, you might want to think where is the logic here!!! Won't be back read more

Came to this Mcdonalds the other day and got horrible service they forgot about my order, gave me the wrong food and it was very sloppy. Will not come here ever again!! read more

This McDonald's is terrible. The drive thur is a joke, employees have attitude and get the order wrong quite often. I don't get a good morning, hello or thank you. Have left messages and emails and never hear anything back. I can see why McDonald's is going down hill. read more

What a disappointment for this McDonald's. I was a loyal customer to this location until recently that I ordered thru drive thru and ate in my car then walked in to try to grab a refill and was stopped, questioned, humiliated, badgered etc for a refill of Dr pepper. The "owner" was sarcastic, cold, uneasy, selfish and greedy for thinking hard if I should have a refill of the nasty corn syrup. For this I will never ever spend a penny in any of his restaurants. Doing me a favor anyways. So he lost business for a cup of sugar not even worth a dime. He should take basic customer service skills I bet he doesn't even have a degree or any education. Honestly I don't think you even need one to be a kind, well mannered, professional and ethical individual, especially with that position. He's been flipping burgers all his life. Think outside the box it's not worth losing a customer for a little bit of corn syrup. The money loss is greater if you don't treat customers' with a little appreciation and you make them feel unwelcome therefore they decide to go elsewhere because they do have options. I bet he didn't think of that one. read more

I went through the Mcdonalds drive thru and I ordered two drinks a Coke and Dr. Pepper and they gave us tea instead. I walked into the store and walked to the soda machine and while I was walking a blonde manager kept giving me a dirty look while talking to her coworkers. When I had gotten to the soda machine I started filling the cups up that they put tea in and a the same blonde manager that was giving me a dirty look turned off the soda machine and walked up to me and rudely with attitude explained to me I couldn't fill up my drink.I tried to explain to her that I had just gone through the drive thru and they messed up my two drinks. I even tried to show her my receipt but she refused to look and listen. I didn't feel like like arguing with her so I just left. read more

We ordered 2 apple pies and a small vanilla shake what we received was no apple pies and an oily melted mess that they tried to pass off as a shake and all this cost $4.06 we asked for our money back instead and we got $3.75 back will not be going back read more

Went here last night. Drive thru was packed. Ordered our food got up to the window to pay and the girl full on grabbed my husbands hand while taking the money ( I didn't see this) then he tells me uhh that girl tried to grab my hand weirdly so I watched her hand the change back. No issue. Still cars in the line so we couldn't pull forward. I seen the girl close the window and quickly SMELL HER HAND! Then she leans forward with her nose on the same hand and just stood there. She saw us watching and she walked out of the bubble. Super disturbing... Ok then we pull up to the window to get our food and the server hands us our bag well saying would you like the #4 with the fries. Not even acknowledging us then hands us a drink with the lid nearly falling off. The food was alright they could have done better. Also we asked for a large fry lightly salted and they gave us saltly fries that we limp and undercooked! Will be contacting corporate about the terrible disturbing visit. No stars deserved. read more