I ordered a basic 6 piece meal. This was a mobile order. I waited 20 mins for curbside.. Finally get the order only to be disappointed. I received 5 out of the 6 nuggets. Nuggets cold.. fries look like they have been recooked ( dark and greasy) No BBQ sauce for nuggets, even after I asked the guy if it was in the bag. Blue Raspberry slushie was melted. Just horrible. They continue to decline. read more

McDonald's - Mirror Lake McDonald's - Fast Food Near Me - Villa Rica, Georgia

So we're out of our way of our normal area and we stop in here at 9:30 in the morning to get breakfast and we're put over in the drive-through waiting area for them to bring it out to us which we understand because things like that happened we didn't order anything unusual but many other cars also follow soon. Had to park and wait on their order and they were all served prior to us getting our and we were first that's fine but we've waited 20 minutes for our food to come and then it wasn't even right and the person bringing it Which is just dumped into me because it's a drive-through which means it's supposed to expeditiously be delivered to you and they're not busy there's not a line all the way wrapped around the facility read more

after spending 25 minutes at the rail they continued to park many and many more people to the point the parking lot was full so i went inside because my truck almost got hit many times. I waited 10 minutes to discover they handed my food off to someone else, as they were remaking it i asked the manager i could see if i could just get a refund, she chose to not acknowledge me and continue bagging food. She then handed my food off to the young man handing food out and i asked her again for a refund to then hear from her to another employee "you better get him before i loose my shit" so it's my fault all of this happened apparently nice cool. then i get home to discover they didn't even put my quarter pounder in there i mean like what in the heck. 1. missing item 2. 30 minutes to retrieve food 3. got cussed at by a worker i mean this place has got to be the prime example of "bad work ethic" i cannot believe the ego on people who bag food. all i know is ill be calling corporate to get this situation resolved cause this mcdonald's ive had way to many negative encounters at. this is not a business it's a building with people who were given a chance. read more

McDonald's - Manager in question - Fast Food Near Me - Villa Rica, Georgia

Stopped by here for a quick bite. Got our food without too much issue - only a slight wait. Employees were friendly enough. Store was clean. We usually order on the mobile app so that the ordering process is quicker and already done with any customization already accounted for as well. I'd come here again next time we're in the area. read more

Stop hiring kids !!! Hire some adult that know how to do there job ! We had something missing and already drove home !

Food was good. The lobby needed it's tables cleaned. Young man at the cash register was good. Bathroom needs quick cleaning and trash emptied. read more

If you're going to a place for breakfast between four and five in the morning, do not go to this location. I live down the road from here and I've given it over a dozen chances to get just a bagel not even a meal and I was told it would be 10 to 15 minute wait almost every time There's only one person working in one smoking outside. If you come here, you'll likely see 2 to 3 cars pulled forward that I've been waiting up to 20 minutes. On several occasions, I've seen people leave without getting their food. read more

I am SOO upset at my experience at this McDonald's! The popular 'Grimace' shake is out AND advertised at all McDonald's restaurants, so I called ahead to see if they still had the shake available and they assured me that they did, so I got in my car and in 5 minutes I was there. When we got to the window they said "we are unable to make the shake" and I asked why you are advertising it if it isn't available and you just told me that you had it over the phone! She had nothing to say to me after this interaction so I drove away! WHY LIE!!!??? P.S. I am now at sonic and they have what they advertised read more

McDonald's - a hot dog with ketchup and mustard - Fast Food Near Me - Villa Rica, Georgia

I received my food rather quickly even though they were backed up. The problem i witnessed was with the way a manager was speaking to the older woman that was working the register, and filling the orders for the eat ins, and to go orders. The older lady was so very pleasant, and seemed eager to do her job. The manager left for a minute and came back in with a adolescent child. She looked at the older lady and told her to watch the child. All while the older lady was busy trying to fill orders. I understand This is not the first time I've witnessed this manager being out right rude with this older lady. read more

Nasty worst McDonald's ever, They always forget food and they never answer!!! The pic explains more!!!! read more

McDonald's - Why???? - Fast Food Near Me - Villa Rica, Georgia

Drive thru service was good. Everyone was polite. We got our food right away. Order was correct. They didn't push down the little tap on the drinks for us to differentiate between Coke & Dr. Pepper so I took a swig of the wrong drink. No big deal, what did irritate me was ordering large fries and it was half full. Same thing with the medium fries. Just fill it up y'all. They're not going to dock them from your pay, I promise! read more

McDonald's - When you ask for Large Fries & still get Medium. - Fast Food Near Me - Villa Rica, Georgia

I've lived in Villa Rica for 6 months, within that time. I've visit McDonalds at the Mirror Lakes location at least 10 times ordering a frappe. Each time receiving great service! Thank you all for your dedication and great service! read more

Just an average location. Not very busy at all for a lunch rush. Customer service was ok, not great, but ok. read more

McDonald's - Cleaning clean clean ... that's a good sign! - Fast Food Near Me - Villa Rica, Georgia

Don't , just don't . Food was old , fries were re dipped and crew looked unsanitary as did the store .

This McDonald's can't cook. That's the whole review. This McDonald's can't cook. Every time I come here I am served overcooked fries. Fries that only "survive" about 3 minutes before they turn brittle. It's disgusting. I'm amazed they can't visually see the fries are overdone. My fries are usually brown, and they are not supposed to be brown. They're supposed to be yellow. Additionally, the burgers are usually gross as well. Buns are stale and the meat is dried out. Whoever runs this establishment needs to be removed and replaced with someone who actually knows what the food is supposed to look like. I've wasted so much money here, and it sucks because this is the closest one to my house. read more

McDonald's - Overcooked fries - Fast Food Near Me - Villa Rica, Georgia

24 hr ??? Nope. Shut down for maintenance in the morning? 4 am ? Lots of maintenance going on while the employees are sit having a feast in the dinning area on McDonald's dime while turning customers down for " maintenance " read more

I went through the drive-thru this morning. The girl that took my order was very nice. The girl that took my payment was very nice. The girl that gave me my food was extremely rude and childish. She proceeded to behave like that in front of the mgr after I went inside to complain. I will not be going back to this store. read more

Shame that this one is so close. I don't eat McDonald's often, but when I do I typically get better quality than this forsaken place. They are: - EXTREMELY slow - serve TERRIBLE food - and don't care about changing either of those. That should tell you enough. It's a shame because you know the right owner/manager would make all the difference. read more

We were so nervous to stop here due to the reviews and a long day of travel... it was 1:30 AM when we ordered and I am so shocked on how fast, hot & fresh the food was. The service was quick even though there was a line. Literally blown away about how great everything was for 1:30 AM. The nuggets were crispy, fries hot and salted & our burgers were fresh!!! read more

Im not sure if this bad review os for the business or corporation or whatever. Or if it a review on the people and how they raise their kids to act who then go to a place like McDonalds to get their first job. read more

This is the worst McDonald's ever and they don't care! The food is not good the only reason I go back because there's no other McDonald's and my son likes the Happy Meals read more

Don't waste your time. Employees fighting out in the parking lot. Wearing their staff hats backwards outside the restaurant. We confirming the order you should be able to read it back, not french fries and something. Employees are poorly trained and management of this particular location does not care. Maybe when the Taco Bell opens next door, there might actually be better service and food. read more

I never eat fast food but had a weird craving for a burger and I get home and THERE IS NO MEAT! Lol I guess it wasn't meant to be. They don't want 15$ an hour though I don't think so. read more

McDonald's - a sandwich with cheese and pickles - Fast Food Near Me - Villa Rica, Georgia

Was in town visiting family & received coupons from the McDonald's in my city. Drove all the way there to get raw food. The staff is worthless. One of the crew members even agreed the restaurant is trash. read more

McDonald's - Raw food - Fast Food Near Me - Villa Rica, Georgia

There was this one manager playing mid in the store and he watches mid so it automatically makes the store sucky and my nachos were cold L taco bell!!! read more

I routinely go to McDonalds late night, because I get off so late. Multiple times have I gone to a McDonalds and they close early, or just give bad service (which I overlook most of the time). But, twice now have I stopped here late at night and received the absolute best service. Jo took care of me both times and her positive energy and attitude floor me. I am a hospitality manager for a large full service restaurant, and I have rarely seen that attitude in a restaurant, ever. Let alone fast food. If Jo isn't employee of the month already, she is hands down deserving of it soon. read more

By far the worst drive through i have ever been through. They take your money and ask you to pull up. They have 4 cars waiting. Over a 10 minute wait. I should have learned from the last few times this was a mistake. I'll eat ice chips to hold me over until i get home next time. Sad you have to wait over 10 min for a burger frys and a drink. Well, lets make that 6 cars waiting now. If their parking lot looks full it is all the people from the drive through forced to wait for the food they have already paid for. read more

This is one of the nicest McDonald's I've ever been to. As soon as you walk in, you'll know why. Double ceiling to table waterfalls, flat screen TVs mounted to the ceilings, and luxurious hotel-style bathrooms. Food is on par with all other Mickey D's and service is good. This location also has free wi-fi Internet and complimentary copies of a local Villa Rica newsletter for you to read. My only complaint about this location are the giant stickers they have on the windows. They are so huge and tall, that you can barely see outside of the restaurant while sitting down at a table eating. read more

Can we make no stars a thing? This place is awful. Always forgetting parts of an order, half way filling up coffee and drinks, not answering concerns about incorrect orders at all. Awful. read more

Tables are nasty floor is nasty slow service with hardly anyone there all the drinks was out no tea and food was cold and taste like it's old !! read more

Dont normally eat at MacDonalds but we were in a pinch. Please put people that work in the drive through that can speak understandable english. Tried to order but could not understand the person taking our order. Also my Chicken Nuggets taste like a Filet O Fish. Change the oil! read more

The employees are very rude, the kitchen is nasty, and overall just horrible service. I just want to know why this place is still open. Needs a health department surprise visit. Horrible sanitary conditions in the kitchen made me sick for three days!!! read more

it's like pulling teeth to get someone on the phone they refuse to answer so you have no choice but to go back I just or the Big Mac bundle it's supposed to come with 20 piece nugget I only received 10 bad enough the line is super long and my fires are cold smh read more

Knock knock? Who's there? No milkshakes that's who. There are self driving cars and McDonalds is still incapable of having a functioning milkshake machine. I know y'all ain't paying employees so it's not about money. Buy a blender or keep some melted icecream around. read more

Got the Big Breakfast platter. Trying to get the server's attention to order when I was the only one in line was a bit frustrating. Half way through my meal, I found what appeared to be nose hairs on my plate as I moved my pancakes to put syrup on them. There were at least 5 hairs. With that many, it was obvious they weren't there by accident. That was enough to end my appetite and my plans to ever come to this location again. read more

Newer McDonalds and clean. Only downfall was that there was no playground. Not a deal breaker but it is an added plus when there is one available. read more

I ordered a fish filet Meal cooked fresh. Well I waited, and waited, and waited some more. I finally walk up to the counter and asked how much longer, come to find out my order had not been started after at least a 15 minute wait. When my order was ready, the fries where not in the bag, I was told that i was not charged for a meal. Wait, what!!!! I was given the fries, which were cold, but I can't complain because technically they were free. Get home and there is not cheese on my sandwich. I'm so not happy right now. Did I mention that it was raining outside..I'm done :( read more

they will never get your order correct...we even took home FROZEN hotcakes..took them back and the indian manger acted like he didnt care...gave us new food but alot of wasted time...everytime we go, something is either made wrong or missing.... read more

15 min to get my food, after the guy at the window told me park to the side, and that they would bring me my food, talk about slow foof

Come here every so often to get a quick bite when there's no time to cook. This location has a pretty nice interior. It's also usually pretty busy inside. The take out line was ok speed wise and the take out guys were nice. The bathroom are also usually clean and the interior might have a little trash littered here and there. Overall one of the nicer McD in the areas also the closest for me read more