Straight garbage service/food/atmosphere. Tone of flies for some reason, might be decaying organic material. Fries were horrible and the container wasn't even filled. Burgers cold, frozen Fanta already melted while in store and nothing but crappy service. Eat here if you would like tetnus and the runs read more

McDonald's - Fries not filled and soggy - Fast Food Near Me - Westlake, Louisiana

I ordered a 40 pc nugget and they clearly were using really on grease because the nuggets were soft, not crispy, seemed undercooked, stuck together, and were covered in black stuff!! Absolutely worst nuggets I've ever eaten!! 0 out 10!! read more

McDonald's 1603 Sampson St Westlake, LA 70669 December 9, 2022 Friday - 11:35 PM for a late late dinner 3 Adults Atmosphere - N/A stars Food - 0 stars Service - 2 stars Background - Almost midnight and just finished at 16 hour shift, and missed dinner. McDonald's open and near the hotel. Atmosphere - Not rating as we used the drive thru. Food - I was not the driver, and did not want to search the menu for something different. I went with two cheeseburgers. Was informed by the pick up window that "Everything is cooked to order". Which I say is BS. Our hotel is in view of the drive thru, aka walking distance. My two cheeseburgers were at room temp and the cheese did not even melt. I think they took two old patties and built my burgers. I really do not care that my wrapper on the cheeseburgers were on the wrong way. So hungry I still ate those two blah cheeseburgers with my beer. Service - Simple. When we got to the second window, they told us to go to Spot 1. "Everything is cooked to order". We had to ask where Spot 1 was. They could have told us to go there immediately after paying. The person that brought us our food was disheveled from a long day off work. Future - I hope not. read more

McDonald's - two cheeseburgers, cheese not melted - Fast Food Near Me - Westlake, Louisiana

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Tiny breakfast burritos and hash brown that was made an hour before and stuck to the wrapper! The ice tea was just colored water, it had no taste! read more

McDonald's - Tiny breakfast burritos! And a hash brown that was probably made an hour ago and stuck to the wrapper! - Fast Food Near Me - Westlake, Louisiana

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Pretty average McDonald's but very very slow I ordered chicken nuggets multiple times and they never fail to make me wait for 10 minutes. It's fast food it's in the name it should be fast. read more

food and coffee was cold. Order a fish sandwich and medium coffee with cream no cream in the coffee and everything was ice cold. Never order anything 30 mins before closing. read more

This is the friendliest and cleanest location I've been to in a while. I was even compensated for longer than usual wait time. Thanks!

So it's 10:11 I pulled into the drive thru at 9:46pm I just reached the order speaker and now still sitting not sure why there were 6 cars here when I pulled up I always set my timer coming here because it seems to be a repeat thing here in westlake I guess it's just their way when they don't feel like trying to get through the line whatever the case it should never take them over 29:48 just to take my order. Sad I guess they figure if you sit long enough then you'll just go away. I've worked in this industry for a long time and when there are issues out of one's control you inform the guest rather than have them sitting this long just got my order and guess what it isn't right! Bruh I'm dead read more

The only fast food I will go to in town Fries are always hot and service is quick Usually go thru the drive thru. Workers always say. Have a blessed day which makes me smile. read more

Completely torn down and rebuilt a couple years ago, this McDonald's has the modern design. Nothing much else to say other than it looks nice and has the same food as every other location. read more

Hire better employees that have good work ethic and people skills and manners. Came in at 9:40 ordered our food to dine in and waited for our food. Drink machine was being taken down already(i wasn't aware, being they were still OPEN, and diet coke spewed everywhere!!). Then, in mid meal, this person comes to our table and tells us we have to leave so they can close the inside. There's a lot more to the story. There was a little boy in the lobby, near the coke machines, in full McDonalds uniform cutting up with some patrons. Ed had a problem with his order, and there was noone at the front counter so he asked the little boy about it. The little boy hit cocky, in front of his people, and popped off saying "i cant help you . I'm off the clock, I don't know man! " in a Barney Fife attitude. Ed said "But do you know the answer? Do you work here? You should know the answer right?" He also watched me try to get a drink and it spewing all over. read more

I stop almost every morning for a decaf coffee and an egg white delight with NO cheese, because that isn't real cheese. At least once a week, the decaf coffee pot is empty and I have to wait for one to be made, and about 3 times a month I get to work and I have that nasty damn cheese on my egg white mcmuffin. I don't really care for Burger King, but there is one nearby and I will be using it from now on. It ruins my entire morning to have to wait 5 minutes for coffee , and then get to work and throw my over priced egg white delight in the trash can. I've been meaning to send this review for awhile, I'm done with them. read more

Sad example of how a good resturant has gone down hill and fast.i tend to be a semi regular customer and each time im always made to pull to the side waiting area as in tonight at 745pm only three cars in the drive thru area but as normal pull teo to the side waiting area and leave one at 3rd window.this location again has gone to poor slow service read more