Slowest McDonalds I've ever been to. Ordered way ahead with mobile order because we had plans and somewhere to be, said we were there 10 min before we arrived. There was absolutely no line. Still had wait an additional 15 min for food to come out. read more

McDonald's - Fast Food Near Me - Whitesboro, Texas

Got my entire order wrong. Waylon and Joe are some kids that work there and were being extremely rude.

I ordered a salad and they gave me a burger the service was terrible and they fat shamed me lost a loyal customer. read more

McDonald's - Fast Food Near Me - Whitesboro, Texas

Who doesn't love McDonald's! This establishment is very clean. And the staff has a customer service orientation. I got exactly what I ordered. Paid exactly what I expected to, and it tasted precisely as I expected. Five stars for McDonald's. If you are of the elk food Likes to crater, fast food restaurants with for quality reviews, stop it! These places are run by young people, and adults who have generally not had everything fall into their laps by the way of prosperity, and they are still willing to take care of your needs and requests. Get on yelp and Google and any other platform and get these folks five stars if you receive good service. If however, you receive poor service, let them know at the restaurant, but you're still there with a polite tone to your voice so they can fix it. read more

McDonald's - a man standing at the counter - Fast Food Near Me - Whitesboro, Texas

They dilute their Mac sauce and it taste weird compared to the other Mac Donald's in the area

Their fries are so addicted they have to be drugs. Yummy yummy yummy. Their service is slay one time I said skibidi and they said toilet back. The ambiance is like a super slay eat serve read more

McDonald's - French fries. - Fast Food Near Me - Whitesboro, Texas

Incredible lack of training for everyone here. A Friday late afternoon order and payment at the self-service kiosk sent a mgr and 3 or 4 others into a melt-down. My guess is that not many people use the Apple pie. kiosk/computer. 1) it was out of paper (?) so could not print a receipt. "Can I take your order ?" No, I ordered on the computer. You did? (I guess not many 70 year old deaf guys don't know how to use a pooter.) outside, shabbily-vested outside person comes in: Uh, Can I help you? Nooooo - I ordered. Later...someone else: did you order over there? Yessss. One of several huddles at the finished-items associate-pickup post. Side-bars going on between other workers, whispering and glancing at the old deaf guys. (You do not have to whisper ; I cannot hear you. The "issue" finally comes to light as they push my bag to me. I opened it. Only 1 apple pie. I had placed a $5 bill on the counter thinking maybe the pooter did not ring up the 2nd pie. I finally got a hand signal 5 and lip read it would be 5 minutes before another one was done. In amazement, I took what I had. No refunds offered. 1. Put a sticky on your kiosk...no receipts. 2. Put paper in it. 3. Sync it with what you actually have. (Pooter should have said we only have 1 apple pie and it's old so we will give it to you. 4. Train your people in managing by exception sine they are clueless when something is out of norm. -- pooter order has something we do not have. Immediate escalation to mgr. Mgr immediately offers refund to customer. It would be one thing if this 'incident' was abnormal. In my infrequent visits her something is always screwed up. read more

Place was busy yet clean and quick! and Ms. Jodi was awesome, super friendly and engaging, great customer service!

Big Mac with no onions was ordered. Had a lot of onions. 2 Apple pies ordered. Only 1 apple pie in box. 1 spicy deluxe crispy chicken missed the sauce and was all over the inside of the box and not inside the sandwich. 1 dbl bacon qpc is missing second patty. Also missed 1 med Dr Pepper. read more

McDonald's - Messy sandwich - Fast Food Near Me - Whitesboro, Texas

only gave me one sauce when i obviously needed more than one. The workers were very very rude and shorted a chicken nuggy. 10/10 would not recommend. read more

WORST FOOD EVER. I got my food delivered and it took AN HOUR AND A HALF just to get picked up. This is the worst service i have ever had in my entire life. My nuggets a were soggy, my fries were cold and wet for some reason, my frozen doctor pepper tasted like pepsi with fentanyl in it, and my ice cream was warmer than my food. If i could give 0 stars I would. I HATE you mcdonald's and you will NEVER have me as a customer again. I hope the person who made my food stubs their toe on every corner, and shits themselves everytime they fart. read more

Run by a bunch of kids that don't wanna work . Terrible fries are greasy and cold. Really needs zero stars a pathetic place to eat. read more

They have shitty service. They are always leaving stuff off my order everything I order food from them. I've even since one of there employees hangout side talking to his gf. read more

It's McDonalds. If you've been to one, you've been to them all. The good is McDonalds, the service is normally good, the drive through moves fairly quickly, the ambiance... well that mostly depends on who else is there. read more

Yes, this is the best McDonalds. George greeted us with a smile and a warm and friendly Texas Hello. Our food and coffee is excellent. I am enjoying sipping it right now. This is a refreshing twist to our vacation over 5 states where other McDonalds have not measured up to this five star rating. Thanks for making this experience excellent. We will patronize this place again. read more

They are so rude they got our order wrong and left out our McDouble and we told them and they tried to charge us and the lady was rude

Why does is say they're open 24/7? I pulled up at 11:57 on a Friday night, and a guy told me one sec and then proceed to turn the lights off at 11:58. I'm highly disappointed in this as I was craving late night McDonald's. I pulled to the drive thru window and called the store to ask if they were open. Michael (I think his name was) proceeds to tell me that they close at 11. I will be reaching out to corporate for this bs service. read more

It's McDonald's. They're all the same. Their cookies are the bomb! Their drinks are good. I like their breakfast foods... Except for scrambled eggs that come from a carton. I'm not crazy about McNuggets, and I generally like nuggets. Everything else is just your taste. It's fast. It's easy. It fills your stomach. It's McDonald's. read more

You have to be kidding me...went through the Drive-Thru at 9:15pm. The sign said, "Can't dispense soda in drive in, come inside." Really, it's not possible for a worker to go around and fill a soda from the lobby dispenser. The whole point was to go through the drive-thru. We ended up going to Whataburger! Ridiculous!!!!!! read more

I am a great person and buy a lot of food and get my coffee every morning It is a alrite place and granny is great read more

If zero stars was an option that's what they would get!!! Waited at the drive thru for 38 minutes on nuggets & fries! It's crazy how awful the service & management is here! I didn't even get a refund cause I got the food for my daughter! If you get the food then no refund! The absolute worst ever! Please do not waste your time or money!!!! read more

I live in Gainesville, but was visiting in Whitesboro so we got 2 hamburgers and one large order of fries, at the drive thru, to take to Gainesville and eat at home. I got home and found out we didn't get the fries. Not going to go all the way back to Whitesboro, but sent an email to the email address on the receipt. After getting no response, I sent an email to corpororate. I got a written response from the Whitesboro location was basically so sorry, sucks that we did that but we are going to do nothing about it. I will stick with Sonic. read more

Zero Stars. This place is filthy. We used to stop there on our way to & from OK. No more. We didn't even want to get a drink there this time. Restrooms were terrible. Counter by the drink machine was smeared in ketchup that looked like it had been there a while. I think a health inspection is way overdue. read more

This McDonald's is certainly one of the lesser locations. Despite first seeing the dirty, sticky, generally unclean floors and otherwise, and though the ice dispenser clearly violated multiple health codes with its light, flesh pink hue coating the sides of the glass, we made the mistake of giving it a chance. The restaurant was nearly empty (and I can see why) when we took our order. At least three times it was made clear we wanted egg and ***cheese biscuits, and on the receipt it CLEARLY charged for cheese, the entire bag of food was another disappointment, and nothing short of a third strike. We waited almost fifteen minutes for our order to be brought out to us. When it was, the worker called out EGG AND CHEESE biscuits, and we grabbed our bag and dashed back out to the car. We couldn't go to the drive thru since we were pulling the RV with us for vacation and it'd be uncomfortable to worm through the line of cars. But imagine the disappointment nonetheless after we were far gone and back on the highway when we opened up the wrappers and discovered that there was **no cheese.** No cheese. It was too late to turn back, to everyone's dismay. Though judging a book by the outside is unwise, the same sentiments clearly don't apply to fast food restaurants. Should've seen it coming. read more

I don't usually leave reviews on fast food but I must say the service here was excellent. Drive-thru employees were very nice and respectful and the food OMG! I've never had crispy, fresh McNuggets, anywhere else. The fries were also crispy, fresh and just perfect. I'm glad I stopped here and only wish my local McDonalds were this great. read more

Don't go here for chicken or beef! You don't want to know how it's made! I'd go for fries yeah but not meat!! I'm not even vegan!! Don't go to any McDonald's all meat is made the same look it up! Ewwwwwww! read more

If I could, I would give this McDonald's zero stars. My order was "lost" so I had to wait 15 minutes for my food and once I got it home (not a short drive) and I took a bite of my quarter pounder the meat was raw. Didn't want to drive back to town wait on a new burger and drive back home after having to wait so long. The service here is usually crappy, but this was exceptionally crappy, and a waste of time and money. read more

If you make a traffic jam in front of the building because no ones food is ready, then you probably should remember where you had people pull around to. Granted, y'all had 5 of us waiting with only spots for 2 cars in your reserved area. I had a grand time waiting next to your overflowing trash cans while you handed another guy our food and then had to remake ours. This seems to be the average experience here read more

Usually pretty hot fries, my only downside is that their credit card machine always seems to be down.

Sit at the drive through to have a Machine take are order and not a single sign saying y'all are closed today. We will no long be coming back to this McDonald's. We use to stop and eat here on all of are road trips. read more

I have been to this McDonalds 3 times in probably 6 weeks, specifically stopping for a plain vanilla ice cream cone. On each occasion their ice cream machine was broken. I was just told sorry, it's broken. No other suggestions or options were given. Frustrating and disappointing! read more

Check your order and then check it again cause these idiots are gonna screw it up bad. The morning shift is great and the guy taking your order during the morning is very pleasant to deal with and always in a good mood but god don't go there after they leave. The night shift and evening crew can absolutely screw up a wet dream. read more

Cash only after 11? What a silly policy, especially when it's less than a week after they put out a ton of coupons advertising their all-day breakfast (which you can't use past 11). read more