Visited March 3rd...see my receipt as always. This McDonalds is off the freeway in Williams California. Today was the day they showcased their new burger called The Arch. I had to see what the hype was! The burger had 2 nice patties with cheese and what appeared to be their own sauce. OK..I don't really go for this type of food very much but curiosity had me order it! My boyfriend and I split it and surprisingly it was delicious! Messy but tasty ( extra napkins needed!). I did have to pull around and wait for it because the employees were still being trained on how to make it! It was worth the hype and extra money for fast food. Good experience! Ps see my receipt for cost read more

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I placed a breakfast order before the posted cutoff time, and the app fully allowed me to complete and submit the order. When I arrived at the drive-through, I was told to pull forward and wait. After sitting in line behind multiple cars, I was then told they couldn't complete my order because of the time it was placed. This makes no sense. If the order isn't valid -- especially if I was already charged and told to pull forward -- the app should not allow customers to place it in the first place. With today's technology, situations like this should be prevented to avoid wasting customers' time and creating unnecessary frustration. Having to wait in line only to be turned away with no real solution is unacceptable customer service. If a location already has low customer ratings, experiences like this only reinforce why improvements are needed. Customers deserve accurate ordering systems and clear communication. I'm rarely satisfied with this location, and this experience only adds to that. You're a billion-dollar corporation, and this simply doesn't add up. Do better. This is one more reason people start walking away. read more

Insanity is doing the same thing over and over again and expecting different results! We went through the drive through and ordered breakfast. One Sausage and egg McMuffin Value Meal and an Egg McMuffin by itself. Drive up to the pick up window and they ask us to wait in stall one because hash browns are not done. We wait and nobody comes out. After 10 minutes my wife goes in to find out they were too busy serving others and our order sat getting cold. She brings it out instead of them. We open the bag to find out they left the egg off the sausage egg McMuffin. Now we have to go back in the restaurant to switch for a McMuffin with the egg. They did not even apologize for screwing up our morning. I will eat a 6 day old gas station hotdog before I give this McDonalds my business again. read more

They were understaffed. It took forever to get someone to help with our order. The place is filthy

Super slow, dont quite undestand how it takes 25 minutes to make 1 double cheeseburger when the store is not busy at all. Was here for kids and earlier as well and the same. Too slow, unorganized, cold fries ect. Not just for today, its an every time occurrence. If it was up to me I wouldn't go there, not a fan anyways, but with kids, at times you gotta give in read more

No God damn free refills. This nickle and dime garbage from a multiBILLION dollar corporation, franchisee or no, is ridiculous. Soda syrup is pennies compared to everything else. There is no reason to remove these except to gouge customers. They prey on passer-bys on the freeway, clearly, but I will call this garbage out every time. read more

As I'm reading below.. this place is slow. Ordered through the drive thru, basic order, 4 total items no modifications. One car ahead of me, got to the window. Was asked to wait in spot 1 and they will bring my order out.. that's a red flag. TEN MINUTES LATER. TEN. MINUTES. LATER. I'm now standing inside cause obviously they forgot I was even there?! They still made me wait another few minutes just to produce my order. What world am I waiting 20 minutes for McDonald's. Fire everyone and close this place down. read more

This is the slowest McDonald's in the world. We ordered through the app and waited forever in line. It seems like the staff does not have any inclination of getting orders done in a timely manner. You can also tell that people do not use the app at this location because they seemed very confused in the drive-through. They did not get our order correct and missed one of our hashbrowns for breakfast. We also asked for a grape jelly and they gave us strawberry. All you had to say was we don't have grape would you like strawberry. We will not come back to this location in Williams California again. This place really sucks . The only thing is the hash brown and biscuit was good. read more

Food was okay but took very long to come out. While eating a cockroach literally ran across the floor. I also found a hair in my fries i was very upset. I Payed 11 dollars for this garbage. At this point i would rather eat at the gas station. Do better Mcdon... i mean McGarabge read more

The food was warmed from the day before. Spent almost $14.00 on two breakfast sandwiches did not eat half and threw it away. The kid wasn't sure about how to take orders. There was no room to stand while you waited for your order. I will NEVER buy from them again. read more

This mf place is a JOKE!! Who in the heck is running. This place? Drive thru wasn't moving. They have the slowest ppl working at this place. We waited 25mins in a drive thru just to drive thru. We didn't waste our time on food. F#,K this place!! Don't go. And they take their phone off the hook. read more

This place sucks I've waited for 40 mins for my food the guy behind the counter barley speaks English and I couldn't understand a word he was saying read more

This is the slowest McDonalds location ever. Routine 15-20 minute wait in drive thru. Not sure why I think it will change and keep trying it. Management/owner must be greedy and just hire the bare minimum staff. If you want "fast-food" you'd be better off going to a sit down restaurant rather than this McDonald's. read more

Service was quick. Then we found out why. They don't do a fully cooked job. The cheeseburger we got was only partially cooked. It was still pretty pink on the inside. If you like your burger medium rare. That's great. Like other McDonalds we expected well done. Check your food and burger before leaving. read more

McDonald's - Burger patty still raw - Burgers Near Me - Williams, California

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Food took 29 minutes to come out and everything was cold. The ice cream was melting and went everywhere

Stopped by here to grab lunch while passing by and NEVER AGAIN food was terrible the bun was old and hard wasn't even well put together and to make things worst I got food poisoning. Health department needs to check this place read more

Service/Quality/Timeliness have declined substantially over the years. They are extremely slow (over 20 min) even with orders made via the App. They do forget items from orders on occasion and quality can be very poor at times. Don't go here if you value your time and don't want to get sick. read more

The worst McDonald's I've ever been too. Some flat eggs that smelled weird after making us wait 15 minutes at the drive through saying it should be right out. They also forgot my hash brown and they laughed about it read more

McDonald's - Hot cakes meal - Burgers Near Me - Williams, California

This is the worst and slowest McDonald's I've ever been to. There's hardly no one here in the parking lot four cars in line and at least 10 minutes for each car probably more than that cause I've been here already a half hour and it was only like four cars in front of me. You can't hear when you place your order and you tell them that and they still don't raise their voice. Never stopping here again. read more

We arrived for breakfast and the restaurant was closed. It opens at 5am. It was 5:30 am Finally someone opened the door. Went to cashier she said her name was Cindy. She lied it was not we ordered from the kiosk . Place is clean inside. Close to the motel we stayed at. Very dark area especially parking lot. There are 2 lots one for big rigs one for cars. Food was not ready the ladies were laughing in the back we wanted to get back on the road we were traveling from Seattle . read more

first mcgriddle w chicken it gave chicken & waffles vibe. the burrito was too much wrap to filling ratio read more

McDonald's - chicken mcgriddle - Burgers Near Me - Williams, California

This is the worst mcdonalds in history. I was literally cheated. I paid and had a receipt but they wouldn't either give me a refund or give me my food because they said it wasn't in their system. But they acknowledged and agreed that I had paid. They wanted me to trust them that my money would magically be refunded. I walked out: hungry, no refund, and no food! Terrible place. Oh. Also... food is never ready and you have to wait I. The parking lot every time. Literally. read more

Worst Mc Donald's drive thru ever! 30 mins! WOW! Each car is told "I will be back in one second" read more

Food extremely overpriced. Double what I pay at other McDonald's. They have no menu screens displaying products and prices. Cashier was rude and lied about her name after we mentioned a yelp review. The restaurant itself is clean but was still early in the day. Ended up having to order from the kiosk and paying with card when I wanted to use cash. Will NEVER stop at this restaurant again! read more

The food I good and the wait time is moderate so I don't know what people are talking about. I also love how we get deals on the McDonalds app which saves money so I recommend you guys get the app. If you don't like waiting just order ahead of time. read more

This is truly one of the most incredible McDonald's that I have ever had the pleasure of patronizing. The ambiance and decor is top of the line. The mural of Williams is a very nice touch and something that you just won't get at other locations. The staff were exceptionally polite and attentive. The turn around on our food was great and of course the food itself lives up to legendary McDonald's name. 5 stars! read more

Stopped here on a road trip, the dirtiest McDonald's location I've been to :( flies everywhere, landing on me non stop while trying to eat. Garbages were overflowing in the restaurant and bathroom, no toilet paper. Fries were burnt to a crisp. It would be fine if the workers kept it decent/clean. read more

Not sure what it is but this McDonald's no matter the time of day the food is always stale bread, cold, and burnt burgers. 90% of the time the order is incorrect yet it takes so long for them to get it to you that you're always being told to pull to the front. I've given it 2 years without posting a review just hoping these were just bad days for them but it's been almost every visit. read more

McDonald's - Disgusting burnt burger - Burgers Near Me - Williams, California

Ordered breakfast items at 10:20am. Arrived to pick them up at 10:26am. Went in to pick up but order was cancelled because they were breakfast items but it was still breakfast time. read more

THE SLOWEST MCDONALDS IN THE WORLD. Rude employees who don't even apologize for how slow the service is. Wait in line to order for 20 minutes and took another 20 minutes to receive our food. We pulled over on a road trip in hopes of having a quick meal because it's considered FAST FOOD however this is the slowest meal I've ever received. They should shut down this location or higher that are managers who can help optimize their time because this experience was absolutely atrocious. read more

This one of the worst experiences that I've had so far at any McDonald's or any restaurant. I got there at nine was excited to get my steak bagels with extra sauce extra cheese because I love their breakfast sauce and treating myself before the work week. I paid for my order and they told me to go wait in the stall which is fine. I understand the steak takes 10 minutes longer to cook however, I waited an hour. I finally asked the attendant what was going on with my order and they said oh that's odd. Maybe they forgot it so I immediately went inside to check on my order. I was surrounded by angry customers and the person at the front ignored me for 10 minutes they found my steak bagels, which were just sitting on the counter. The whole time gave me the bag and get this after waiting over an hour at this point I open up my steak and egg and bagel and even though I paid for extra sauce, they put no sauce in my bagel. This is not my first negative experience with this McDonald's. They forgot my pies a few days ago and they were very rude on the phone. I use the mobile app. They refuse to give me a refund unless I drove all the way down and suggested I just drive down just to pick up the pies when I told them I didn't wanna drive all the way there just for pies. They had no other solution and ended the call with no apologies. Just OK bye The atmosphere inside of the restaurant is chaotic. There is a lack of management and leadership. I genuinely think corporate needs to look into this location. They definitely lost several customers just today there was at least 10 different families that were very upset in the restaurant and I wonder if corporate would like to know that they are losing customers due to the way that they are operating this McDonald's ! Corporate if you're watching this, I want you to know that the service was so bad today that even though steak bagels are my favorite thing to get on any special day that I want them from now on I will take the extra drive to Yuba City to get one I will no longer be using this McDonald's read more

Ever since they put in the kiosks to order your food, they now only have 1 register - which is rarely worked. It's hard to get anyone's attention as you can't see anyone. Customer service is truly lacking. Someone should be assigned the register to take orders, not everyone can or wants to use the kiosks, which don't always give you a receipt. I'm not sure who's decision it was to go this way but they've lost their customer service and personal contact with folks that are traveling up/down I-5. read more

Slowest drive thru - ever. Took 5 minutes just to place my order once I arrived at the speaker. Then another 6 minutes at the window.

Employees and manager were rude and mocked me when I ordered my food. I have a gluten allergy so my normal order is a double quarter pounder with no bun. I still get to enjoy the burger without getting sick. I explained that and was told to not eat burgers if I have a gluten allergy. Anyway they said they would still make it without the bun. But they didn't, got my order and it still had a bun on it. Thankfully I don't live here, I was just passing through town but like I wouldn't recommend anyone going there. Waste of time and money. read more

Dirty. Slow. It's a big list. Are you sure you want it or need it? Suggestion, read the other reviews. We concur with those. read more

waited for 20 mins for someone to come take my payement at the window and another 20 for my food... this food is anything but fast

The service was fine the food is typical fast food. The parking lot however has no lights on so pretty sketchy.

If you really need to stop to eat go for it. We ordered a happy meal for my 2 year old through drive thru. The min I drive off I check the order. They put a spicy mc chicken sandwich ( I ordered a cheeseburger). Like are you serious. The lady who was taking out the orders was older &' seemed to be in a rush to do everything when I came in to tell them what happened. The gentleman who attended me was nice and switched it out. Please keep in mind to check your orders before leaving! read more

I was on my way headed north on the 5 back to Red Bluff and I remembered there was a Micky D's just off the freeway here in good ole Williams. As far as fast food goes, McDonald's in not a place I'd normally go. But I saw all these ads for this new Chicken Biscuit breakfast sandwich and the McGriddle Chicken breakfast sandwich priced at 2 for $3.00. Heck, at $1.50 a piece, I'll give it a try. The pictures in the ads always look way better then the actual product, but let's see. I arrived at this location around 7am and there a decent amount of people in there. I go inside to order. I ask, if they have the 2 for $3.00 deal. YEP. OK then gimme one of each, one biscuit and one McGriddle. The order comes out fast and service is no prob. I try the Biscuit chicken sandwich first. Unwrapping it, I do like that the chicken fried patty extends out from the biscuit. Same goes for burgers, patty smaller than the bun is just no good! I bite in and Hmmm.... the chicken is sort of dry, kinda like frozen and deep fried. But the biscuit is too dry to be used like this with just a piece of chicken in between. The biscuit is a bit crumbly. I'd pass on this one next time, even for $1.50! Next is the McGriddle Chicken Breakfast Sandwich. This is basically two McGriddle pancakes acting as the outside of a sandwich with just the same deep fried chicken in between. No sauce, no nothing, just the chicken. It's good the chicken appears to be all white meat and a little spicy with the fried breading. The pancakes are infused with maple flavored syrup. How they do that, I have no idea! Again, I'm happy the chicken piece extends out past the pancake. The pancakes are about 3 1/2 inches across, about the size of a smaller McDonald's burger. First bite, WOW, this is way better than that biscuit thingy I just tried! The sweetness on the infused syrup goes well with the crunchy spicy coating of the chicken, as the softness of the pancake contrasts well with the crispy coating of the chicken, sort of the way chicken, waffles and syrup go together. I really like this new breakfast sandwich, from McDonald's no less! The sandwich works surprisingly well, even without any sauces or condiments inside! Sweet, crunchy and spicy, this sandwich is a winner. Give it a try, just skip the biscuit thingy sandwich. Get 2 of these McGriddle breakfast sandwiches and you'll be McHappy! read more

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The ice coffee is nasty. It's mostly made of powered milk. Go across the street for better coffee. #877