Ordered a $6.95 Frappuccino yesterday around 6:17 p.m. We stopped here after a six-hour drive to…read morecool off before getting back on the road for another four hours. The store wasn't busy at all, there weren't any paying customers waiting, and there were three baristas behind the counter. When we arrived, there was also a group of about 10 people sitting at the long table near the entrance without any drinks. About 10 minutes after we sat down (we needed a stretch break from the long road trip) I went up and asked for a cup of iced water for my partner. The barista immediately asked, "Did you order a drink?" which caught me off guard because it didn't sound friendly and I've never been asked that. I told her yes and pointed to where my partner was sitting. It was disappointing to be questioned over a cup of water after buying a drink, especially on a day that was in the high 80s. What stood out most was the attitude. No smile, no friendliness, no effort to make customers feel welcome. Everyone behind the counter looked like they didn't want to be there. I've been a Starbucks Gold member since high school, almost 25 years now, and this was one of the least welcoming Starbucks experiences I've had. Customer service doesn't have to be over the top, but basic kindness and courtesy go a long way. Note to the district manager, check in on your employees.

This was, without question, the worst Starbucks experience I've had in California. One of the two…read morerestrooms was out of order with no signage indicating so, causing a line to form for the single working restroom, which was left in poor condition. Despite the store being far from busy, there was no effort to welcome customers -- no greeting at all, unlike the standard I've come to expect at Starbucks locations nationwide. When my 78-year-old mother, who has some difficulty hearing, asked about the summer drink menu and requested samples, the employee helping us was distracted, curt, and visibly irritated by the questions. She informed us there would be a 20-minute wait because she needed to help other customers, despite there being only three other people in the store, none of whom were waiting to order. When we said we'd rather leave, she reversed course and explained she actually needed to prepare samples for other customers first -- a detail she hadn't mentioned initially. The interaction felt dismissive and disrespectful, particularly toward a senior customer, and I found the lack of transparency frustrating. Having worked in customer service myself, I was surprised by this level of service at a company that prides itself on the customer experience. Based solely on service and cleanliness, I would not recommend this location and won't be returning.​​​​​​​​​​​​​​​​

Nancy's Airport Cafe is one of those local places that doesn't need to be fancy because it already…read moreknows exactly what it is. I've been here plenty of times over the years, although I definitely don't make it in as often as I used to. Every time I come back though, I wonder why I waited so long. It's classic small-town diner food in the best way. Good portions, food comes out hot, and you're actually full when you leave. Breakfast especially is hard to beat when you just want a real breakfast without someone trying to reinvent eggs and charge you $19 for them. The service has always been part of what makes Nancy's Nancy's. Friendly, casual, and familiar. It feels less like going out to eat and more like stopping by a place that's just always been there. And being right at the airport gives it a little personality of its own. You can sit down, eat a good meal, watch what's going on outside, and forget for a minute that places like this are getting harder to find. I may not be one of the regulars anymore, but Nancy's will always be one of those local spots I'm glad we still have.

Visited April 19 2026... see my receipt as always…read more What a cute place with history! It is located in Willows CA. Loved to see the planes come in and out! Breakfast and service was great! I had scrambled eggs with crispy potatoes and extra crispy bacon AND Biscuits and gravy on the side. Delicious! I am only 135 pounds so I always have leftovers! The people were super friendly that were having breakfast! They have indoor and outside seating and doggy friendly! They also had beer and wine and mimosas. You can watch the planes come and go on their shaded patio! Easy on and off the freeway! Ps. Love it's history about Doolittle using this strip as a training ground in 1942 against Japan..the old folks filled me in today! Lastly..thank you Dominique for being an awesome waitress...hard working and sweet! Great experience!

Better than you expect for a small town off I-5. Red 88 is Asian fusion with a pub feel--Thai…read morenoodles and curries next to burgers and a full bar--and the kitchen actually cooks to order instead of dumping sauce on everything. The Creamy Miso Burger is the standout if you want something different: juicy patty, mushrooms and onions, that miso-parmesan sauce. Pad Thai and drunken noodles are solid too, and the crab wontons / satay are worth sharing. Staff were friendly and quick, room is clean and comfortable. Easy yes. I'd stop again instead of defaulting to a chain on the freeway.

Was at willows for a track day at Thunderhill. Never make it past the gas stations to get dinner…read morewhen staying over night. Owner did a walk and talk during the event and well, it worked. Got my group to come by and now we are hooked . Our new go to spot. If I wasn't scared of getting a food coma, I would go during lunch. Easy parking. Good selection. Full bar. Great attitude. The Masubis after dinner was a great touch.

Visited August 2nd..see my receipt…read more After having lunch in Willows I wanted to check out the Walmart that they have. Although i don't consider it a "Super Center" it had a nice selection of fruits and vegetables along with meats. I was looking for a specific candle but they no longer carry it. The employees said they don't do oil changes at this location. They have very minimal furniture selection. Everything else is what you would expect from a Walmart. It appeared to be clean inside. BTW..they are remodeling so there is only 1 bathroom inside the store (by the front when you walk in). They did set up porta potty areas to the right of the entrance. I will visit again when I am in the area to see what they have as I wasn't able to spend much time in here today!

They are low on stock of oil filters. Could be helpful if it was restocked. Had only one option of…read morefilter to purchase.

Black Bear Diner in Willows is one of those places that's been here long enough that you almost…read morestop thinking of it as a chain. It's just Black Bear. If you're from around here, you've probably eaten here more times than you could count over the years. I don't go nearly as often as I used to, but when I do, it's still pretty much what I remember. Big portions, good comfort food, and a menu big enough that somehow everyone can find something. Breakfast is always a safe bet, especially when you want an actual breakfast and not three decorative pancakes on a plate that somehow cost $25. The portions have never exactly been shy either. Black Bear seems to operate under the assumption that nobody should leave wondering whether they ate enough, and I can respect that. Service at the Willows location has always been pretty solid in my experience. Friendly, casual, and usually quick, even when the place gets busy. It has that familiar small-town restaurant feeling where there's a decent chance you'll recognize somebody at another table before you finish eating. I may not eat here all the time anymore, but it's still one of those dependable Willows spots. Nothing complicated, nothing pretending to be something it isn't. Just a big plate of food, good service, and a very real possibility that you'll need a nap afterward.

Visited February 28 2026. See my receipt as always…read more I ordered the hobo omelete with a side of biscuits and gravy for breakfast.. HUGE portions! The omelete was overflowing with bacon and ham. The biscuits and gravy were tasty! I am only about 130 pounds so most of this was to go and share it with my boyfriend. They have a good menu with alot of specials. Casual and comfortable atmosphere! They also have beer and wine and other drinks. I wanted to get a banana creme pie to go but they were out of them. They also have a cute gift shop centering around bears. Sandra waited on me and she was delightful! Friendly and hard working staff! Bring your appetite because the portions are huge! Convenient off of highway 5 with plenty of parking. Definitely recommend!

Excellent Food, prepared fresh and fast! Excellent Service,…read morestaff are happy and smiling, treat you like you're their favourite! Great Ambiance Definitely recommend!

I stopped at Sakura Sushi House in Willows after a job interview. They are as surprised as you…read moreshould be that I'd want to leave the coast, but I do. Then to try Sushi 90 minutes from Sacramento and 3.5 hrs from the coast. Adventure awaits. This is an absolute gem for anyone seeking a high quality dining experience. From the start, the visit is effortless thanks to the spectacular parking, which is a refreshing change of pace. Upon walking in, the amazing atmosphere immediately grabs your attention, featuring vibrant Japanese murals and a modern, polished look. The entire establishment is very clean, and the service is truly top rated, striking the perfect balance between professional and genuinely welcoming. The food is where this spot really shines, as everything served is very fresh and beautifully presented. The house salad is a crisp, refreshing way to begin, followed by hand rolls that showcase the kitchen's expertise. The Spider Hand Roll features perfectly prepared soft shell crab with excellent texture, while the Escolar Hand Roll is incredibly buttery and rich. Between the fun "Prize Wheel" at the counter and the high caliber of the sushi, it is clear why this is a local favorite. It is a must visit if you are in the area.

I actually like this McDonald's. It's next to the freeway and in the parking lot of Walmart. The…read moreold gentleman working there is courteous and food came quickly so I don't have complaints. This is McDonald's so we know what the food is like. The interior is spacious and clean, and the location is convenient.

The absolute worst service! They forgot over half of our order, I opened up my Big Mac and it was…read moremissing part of the top of the sandwich! No apologies! If I could give them a zero I would! Horrible place!

Customer Service was top notch. So friendly we felt very welcomed and chatted like we knew each…read moreother forever. Croissants and donuts were fresh and tasty. The Chocolate twisted with peanuts was hubbys favorite. Stopped by at 5am on the way home from a road trip. Thankful they were open as we were tired of fast food. Stop by if you're in the area. 10/10!

Quality and service with a smile. I love dropping in on early mornings. Good selection and greatread more

CB Kitchen is one of those places that makes you appreciate having a genuinely good local…read morerestaurant right here in town. It's not trying to be some huge, over-the-top operation. They just do what they do really well, and it shows. The food is consistently good, the portions are solid, and everything actually tastes fresh and made to order. You can tell there's some thought behind the menu instead of it being the same generic stuff you can get anywhere. It's familiar enough that you know you're going to find something you like, but they still manage to make it their own. The service deserves just as much credit. Everyone is friendly, welcoming, and makes the place feel comfortable without forcing it. Add in the atmosphere and it's just an easy place to enjoy yourself, whether you're grabbing something quick or actually sitting down for a while. Living around here, you get used to having limited options unless you feel like driving somewhere, so when a local place is actually this good, you want to see it stick around. CB Kitchen is definitely one of those places. Five stars from me. Good food, good service, great atmosphere, and one of the local spots that deserves the support.

Great stop halfway through my drive home! Cheerful, open and clean atmosphere with delicious food 5…read moreminutes off the highway. Sweet surprise with very tasty simple burger (gluten free hamburger bun available) and great single espresso. Perfect timing on drive between McCloud CA and Greenbrae CA. I look forward to stopping again and telling my friends about it as well. Above and beyond value for the money.