My grandson apbirth cerplied for a part time job here in wilmington. He attended wilmington school and was 17 years of age. This so called "mgr" made him jump through hoops to get additional paperwork including permission to work, ETC. He went back three times and brought to this mgr everything she needed. She claimed (the so called mgr) that she would "definitely""" call him back in a week....here it is months LATER.... He has a very nice job now and hes glad he didn't start his career at that SHACK...stay away from this dirt hole read more

Came here for a coke ordered at the kiosk cuz nobody was at the front, I can hear the manager telling the girl who was obviously stressed out to do 10 different things. 10+ minutes pass inside so I decided to go through the drive thru and ask for my coke. Drive thru was empty btw.. they said nope sorry you have to come inside.. last time I will ever come here lol. Not a hard job but I guess for some ppl it can be. read more

Went in for a filet of fish not available for what they're charging these days the basics should be available ...Maybe the owner will take a look at these and start running his place right read more

had a horrible experience. I arrived an hour after they opened and the doors were still locked. when we pulled up to the window no one answered, after a couple minutes a lady finally asks us what we would like. After she took our order we were also like fyi your front doors are locked. she was like yeah we don't open them till 6 and we were like well on the door it's says it opens at 5:00am (it was 6am btw). she the proceeded to say no and walk away after giving us a bunch of attitude about a simple question. read more

How about hiring people that can understand and speak english. This happens to be America if you didn't notice. Put non-english speakers on grill or duties that don't involve customer interaction. I will go elsewhere until you get your act together. read more

Greta place to eat, fast and tasty food, customer service is great as well my big Mac was delicious

At times I wish we could leave negative stars. I used to prefer this location as the orders were always correct and the ice cream machine always functioned. I'm unsure what has gone on here but service is terrible. My last order I got a burger that wasn't wrapped well and in pieces with something like lint or dirt on it. I also just had 3 single loose fries. I asked for redelivery of the meal (minus the drink as I had that and was ok) and they send me a bag with napkins and sweet & sour sauce only! I actually had to argue with the delivery company as they felt a $3 and change refund was acceptable for my order that was missing items and the gross burger. Today I had an accidental Kate start and needed something quick so decided to give them another try. I was delivered the drinks (2 root beer and mocha frappe) but no food! The bag had condiments only. Guess it's time to find a new place when I need the quick fix as these deliveries are far from quick. read more

McDonald's - National invisible beverage day. Thankfully that's all that was missing this order but still unacceptable. - Fast Food Near Me - Wilmington, Massachusetts

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I visited this location tonight. Had the best experience at the drive up window. The women that helped me was Candace. She was super friendly and professional. This cant be the easiest job dealing with hangry people all day and she was great. I will definitely be back. read more

Place is ok but the coke always tastes like garbage. Every time I've been here the coke does noT taste good. They need to set the mix properly and stop trying to cheap out to make more money. Honestly that ruins the whole meal. read more

This McDonald's was good I don't know what happened but I went today to order food and everything was miss ordered in my receipt. I asked for only ketchup on my burgers and it was put as plain and when I got them it was everything on it. Definitely makes sense to me. I asked for sprite and got root beer ordered. Again makes sense. I ordered a hot fudge Sundae with caramel and only got hot fudge. The kicker though I tried to call when I got home the phone number don't work. Great job McDonald's on making my fat day be let's not eat any of it and waste a bunch of money for nothing. Ba da ba ba ba I'm hating your location in Wilmington. This place is turning into the sonic that was next door to it. Terrible service 0 reliability read more

This MacDonald is the best , super clean and the manager Mike Dube is the nicest man , always pleasant , polite , we come in with students and some bring their own lunch and nobody ever gives us any trouble , so thank you Mr.Dube read more

McDonald's - a man and a woman ordering food - Fast Food Near Me - Wilmington, Massachusetts

Well I gave a second chance this am ordered egg white sandwich and americano. Took. Many many minutes. When I asked why. Told me oh takes a while to egg whites sandwiches. Curiously someone after me got their order with egg whites and macchiato drink before me. Second week happened. May as well have been at Panera. Never again read more

I went at 10:30 for a chicken sandwich (lunch was listed as starting at this time on the website). The kid in the drive-thru said they didn't serve lunch until 11. There is a chicken sandwich on a biscuit on the breakfast menu so I ordered that but with a bun instead (since biscuits are disgusting). The kid refused to do a simple accommodation & was completely rude about it & had a bad attitude. So much for trying to make the customer happy. I guess switching out bread is too complicated to handle. read more

Usually I never have anything bad to say about McDonald's I've never had a bad experience with them at all but today was my first bad experience. I ordered a triple cheeseburger meal and a double quarter pounder meal my burger wasn't even the right one I got a double cheeseburger instead of a double cheeseburger and the double quarter pounder meal was over cooked and cold the fries were so hard I broke a tooth on one. read more

I'm posting from inside the restaurant watching customer after customer walk out mad as hell because this location is more concerned with uber and grubhub than the people actually in front of them. I'd leave myself but the drivethru has so many backed up cars I can't get out. read more

Worst service ever!!!! Ordered 1 cheeseburger just lettuce and 1 large fry. Screwed up the order 3 times before I had to pull over and go in. Only to have them tell me they made a mistake!! WOW YOU ACTUALLY REALIZED AFTER THE 3RD MISTAKE YOU SCREWED UP AGAIN!!! I'd give -5 stars but I don't have that option. They need to pay attention or get a clue!! read more

No line totally empty inside and outside (should have been a clue) simple order Sausage Egg Cheese on a Bagel. Screen came up Sausage Egg and Cheese on a bagel Receipt said Sausage Egg and Cheese on a bagel Order slip said Sausage Egg and Cheese on a bagel Guess what I got? Bacon Egg and Cheese on a bagel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I get it when you are busy, slammed with cars in line and people in restaurant, but you had at least 10 workers and one customer and they couldn't get a simple order correct. And they want 15.00 per hour!!!!! read more

This McDonalds constantly screws up orders especially breakfast sandwiches. I usually order 2 Egg biscuits, no cheese or sausage just egg but 8 out of 10 times, I get the wrong order. I have noticed that it does seem to make a difference on who's working the window. It seems that certain people actually check the bag & others can't be bothered, no matter how busy or slow the window is. read more

McDonald's - This is what I ordered - Fast Food Near Me - Wilmington, Massachusetts

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Rude staff; burnt burger; cold, stale and tasteless fries & a gross mcchicken. So displeased.

Wait for 20 MINUTES in the drive thru line. 20 MINUTES! This is not fast for a fast food place. Then we realized that the manager was working by himself that night, 01/24/2016. Only him and someone in the kitchen. Poor guy! Asked for a 20 piece chicken Mcnuggets, only got 16. Asked for sweet and sour sauce, no sauce at all. French fries: burnt and tasteless. Asked for sweet ice tea: no sweet ice tea. No wonder why they are always hiring. Nobody wants to work at the Mc Donalds! And the place is always a mess. How about closing the doors??? read more

Yo the chicky nugs is da bomb! I was like no way burgers for dollah I'm like holla! Biddys got tiddys I'm like boo ya! But seriously a review if McDonald's is surely unnecessary like go eat some real food people stop getting fatter and gross. read more

i was just there and got 2 large cokes and both never had any ice in them plus mine was only 3/4 full. i think that was very poor service on the workers part. i was very upset over this my email is nuttyldy2u@aol.com read more

The worst mcdonalds around!!! You never get hot fries when you go there, wish there was a wendys closer.....

I understand it's low key fast food but if you can't count to 4 when putting nuggets into a box you should be fired. Not only did i not get all 4 nuggets I also was given a burger that wasn't wrapped and clearly wasn't a double cheeseburger. The management was goofing off the whole time which I understand it wasn't busy but at the same time that should mean my meal should be done correctly. read more

After waiting in a line for about 20 min, the staff was still capable of not giving me a full correct order. Not the first time it happens here. I guess this is what I get when I choose this place as my fast food restaurant. Lesson learned read more

This is the worst McDonalds chain I have ever been to and is an abomination to the franchise and fast food market. The employees are terrible. Not once have I ever gone and not had a problem. One time, I showed up 20 mins before closing and they refused to take my order. I was then told to "leave and never come back" after complaining. They have called me and friends "assholes" before because we used their lot to walk across the street to CVS. The balding manager with the voice of a pre pubescent teenager is responsible for these acts and needs to be fired. They have a kid working their who is disabled and I have seen managers yell at him because he was working slow or not doing something right. Overall terrible environment. read more