McDonough Toyota

3.4 (5 reviews)

Tires, Auto Repair, Auto Parts & Supplies

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Services - McDonough Toyota

Check engine light

Engine oil light diagnosis

Auto general diagnosis

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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McDonough Toyota - Tires Near Me - Staunton, Virginia

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Terril T.

0

1

0

5 years ago

I made an appointment 2 weeks ago for today at 2:00 pm. It's now 4:30 and my Prius is still waiting in line for an inspection and oil change. Go figure! And don't give me this COVID crap! This was strike 2. Same thing happened at the 6 month inspection! read more

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Tammy C.

33

160

831

6 years ago

We were in town and our tire light sensor came on for our new truck last night. The morning it still popped on so we went over to the dealership. They took us right in and Reese went over it checking the tire pressure. It needed air and we were on our way. They were very polite to us. The dealership was clean and the restroom were also. Thank you!!! read more

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Tom P.

22

1

0

10 years ago

I have worked with the service department and was very favorably impressed with the efforts made by the department to accommodate my travel schedule and was very informative in describing my needed repairs. When I dropped off my car and I guess looked around for the drop box, I was addressed by someone that wanted to know if I needed help. When I was picking up my car and was looking for the car in the lot a man identified himself as Mr. McDonough came by in a golf cart and said hop in, it is too hot to walk around to look for your car. It is obvious to me, the excellent service philosophy started from the top. read more

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Kara H.

4

11

0

10 years ago

I've had service done here and almost bought a car here. The process was easy and transparent. I worked with Brian S. who was very helpful on the sales end. He gave me a few options and I never felt pressured. The sales and service is great. I should have bought the car from Brian. I hope someone else does instead. read more

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Lyn H.

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24

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8 years ago

This is not a place to go for repairs - it's worse than free. We took our Prius here three times. The first time, the Prius had a warning light and this repair shop stated it would charge around $50 for an estimate of a problem, but waive that $ if you got the car fixed. They told us we had a faulty part, and we paid them to fix the car. The Prius also had some battery issues, but we got that fixed by someone else. Later they claimed they found the issue they fixed on a 'visual inspection', so they charged both to fix and to find it. That was confusing and disappointing. But the real issue came when their repair failed, which they claimed was from a their faulty part. When we took the car back to McDonough see what was wrong after McDonough had fixed it, they didn't have any actual mechanics working, so we had to rent a car for a couple days, get a ride to the airport to get the rental car, etc.... When we finally got our Prius back from McDonough, they told us they had caused the new issue because they used a bad part. I thought that was honest of them, because I would not have known or ask for the part to see the issue. But they refused to give us our money back on the rental car. We would not have had to rent the car if McDounough had fixed our Prius correctly in the first place. I thought their refusal to pay us for having to rent a car was unreasonable. They did offer to give two free oil changes the next time we needed one. Last week we needed one, but we hesitated to take the car back because of their prior incompetence. So we decided to just get an oil change, and if they found any mechanical issues, we planned to get a second opinion at another Toyota shop. Lo-and-behold, while I was waiting for the oil change a customer service clerk came to me in a bit of panic saying the Prius' back brakes were down below 2 millimeters. Hmm? I wondered why they didn't notice before, several weeks ago when we had the car in for the warning light? They did look the car over because the claim the tired needed replaced. And really? down that low when the front brakes were not even ready to be replaced and we had always gotten the brakes done together. I was very suspicious, but agreed for them to fix the back brakes because of the sense of urgency. I didn't want to risk driving around to get a second opinion. Well, half an hour later, the service clerk came back and said, they made a mistake and when the actual mechanic took apart the brakes to replace them, they were OK, and didn't need to be replaced. Hmm. At least they seem honest, egregiously incompetent, but honest enough to admit mistakes. A small, not fun, issue I had was an argument from a service cashier because we had two free oil changes because of the rental car payment refusal, but that wasn't written down in the right place for her to find, and when I asked her to get the service manager (a few times), she refused to get him. How could anyone ever trust them again with a car after such glaring incompetencies? We are owed another free service, but this place is worse than free, so we won't be back. read more

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More info about McDonough Toyota

918 Richmond Ave
Staunton, VA 24401
Directions
(540) 324-5074
Call Now
Visit Website
http://www.mcdonoughtoyota.com

Other Amenities

Does McDonough Toyota have free WiFi?

Yes, McDonough Toyota has free WiFi.

From the Business

Specialties

McDonough Toyota is the E-Zst place in Virginia to buy a car! McDonough Toyota, located in Staunton, VA, is a trusted name in the New Car Dealers industry. With over 40 years of experience, they have built a reputation for exceptional customer service and a wide selection of quality vehicles. Whether you're in the market for a new Toyota or need reliable service for your current vehicle, McDonough Toyota is committed to meeting all your automotive needs. Visit us today and see why we've been a staple in the community for decades!

History

Established in 1975.

McDonough Toyota has been a family owned and operated business since 1975. Our philosophy is all about customer satisfaction. A happy customer is the best advertising money can buy.

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Discount Tire

4.6

(29 reviews)

I had my Subaru inspected this morning and decided to stop by Discount Tire for an air pressure…read morecheck on my way out to Staunton. I pulled the car into the station and before I could even get to the front door a guy came running out and asked if I needed an air pressure check. He was on it! I think he was the same guy who did it last time but I did not get a name. I got a report on all 4 tires, pressure when I got there and how much was needed. I had a really good experience at the Midlothian Discount Tire where I bought these Continentals, another well run Discount Tire. Efficient, helpful, good price on tires, easy. I really think the Waynesboro store is top level service, good people, quality work. I will definitely use them when I get the next tires. You cannot go wrong with the Waynesboro store, or the Midlothian store. Thanks guys at Waynesboro Discount Tire on 1/5/26! Even the guys working in the shop were enjoying the Monday morning and their jobs. Laughing, working, talking. Getting stuff done! Awesome.

My first visit to Discount Tire and I have to say I was very impressed…read more I was greeted immediately and was given a quote for the work I wanted done. During the work they saw an issue with my lug nuts that I also remembered having trouble with but had forgotten about. There was no pressure to replace them but wanted to make me aware of the issue. So I let them replace them. These guys hustle and do excellent work. I also like that they play music in the shop. Keep up the great work!!!

Sheaves Garage

4.8

(8 reviews)

Excellent garage and excellent service. I've been to Sheaves for tires and repairs and in every…read moreinteraction I'm provided with excellent service, fair prices, and good mechanical services. What's fixed stays fixed and it doesn't cost me an arm and a leg. If You're looking for a full service garage in Staunton, do yourself a favour and give Sheaves a call.

Have been going to sheaves for awhile now, never had any issues. Went july 10th 2024 for tierods…read moreand alignment. Whoever did my tiered boots ziptied the bigger end but not the smaller side of the boot. The passenger side popped off yesterday! Cannot get it back on. Paid 349.99 for someone to use zipties that won't last at all.

Firestone Complete Auto Care

3.0

(2 reviews)

I would leave 10 stars if I could! Lenwood at the front was as helpful and friendly as anyone could…read morebe! And Shane in the shop was A+++! They brought me in for a flat repair, and it wasn't repairable. Being in a rental, they got me on my spare and got me on my way in no time. Although I didn't buy a tire since it was under the vehicle's rental warranty, they were absolute gentlemen and really saved my butt tonight! And oh boy, their shop is the cleanest I've ever been in, both inside the waiting area and in the bays. 10/10 Huge thank you to Lenwood and Shane!!!!

We got burned! 5/20/2025 The worst and most expensive auto…read moreservice that we ever recieved! With the name Firestone and ASE Certification you'd expect a lot more! Our car was running rough, their scan showed 4 different codes related to ignition coil issues to misfires. the tech only changed (4) spark plugs, and applied "fuel & induction decarbinization" that wasn't discussed or really approved beforehand. THE CAR STILL RAN ROUGH! Spark plugs(Denso IRDM 5358) were -------------$29.99 x4 = $119.96 (Autozone price, $8.99) Remove&Replace spark plugs -----------------------------------------$187.20 Fuel Induction Decarbinization -----------------------------------------$74.99 (Autozone CRC Intake valve cleaner, $16.99) Fuel system service labor ------------------------------------------------$69.99 Total after small discount, $406.93 I inspected the igniton coil and spark plug wires myself with little effort and discovered corrosion on coil contacts and at spark plug wire ends. YOUR CUSTOMERS DESERVE BETTER SERVICE FOR THESE HIGH PRICES! My girlfriend took the car back to report the same problems and only got, "I'm sorry....." I installed new sparkplugs, sparkplug wires and new ingnition coil for around $165. it only took around ONE hour! I hate to think what the bill would've been for them to correct their blunder. ASC Certified my ass....

Hershey Tire and Auto Repair

3.6

(22 reviews)

Excellent Establishment!…read more Good ol' customer service like it always has been at this great auto repair place! Highly Recommend!! This has been a great auto repair/service/inspection for over 20 years!! So happy to know that this place hasn't change!! Keep up the awesome work y'all

Needed tires. Another company was going to take 4 days. They had them for me that afternoon. About…read more20% less than the other company quoted me for the same tire. They also were able to do the inspection that day as well. Staff is super friendly

NTB-National Tire & Battery

3.6

(17 reviews)

I've been coming here for going on 8years. they never bs with me and are always friendly and prompt…read morewith their service. I've also never had to bring back my vehicle for something they've fixed. the price is always affordable as well.

I came in for an oil change it took 2 hours to get it done and they had hardly any staff and no…read morecars in the bays. What a waste of time. Better service other places.

Walmart Auto Care Centers

5.0

(1 review)

In the middle of a long road trip, we got a flat tire. We had the blessing to be just 1 mile down…read morethe road from this tire center. The short story is that they got us on the road again in a few hours for a very reasonable price. We really appreciated the kindness and professionalism, particularly from Jerry.

Mastertech Automotive

4.6

(11 reviews)

Highly recommended! They do everything they can to please the customer. Way better than the…read moredealership I've been going to. Much better prices for service.

Reliable, honest and friendly. Can't ask for more in a full service shop. Really like this business.read more

Rice Tire

3.5

(8 reviews)

Waited in their parking lot for them to open, had a significant leak in rear tire. Was told they…read moredidn't have time to help me and aent me out the door with my son. Had to limp my truck to Eavers tire, they were eager to help me. I have used Rice Tire often but my business will be staying with Eavers for now on.

Pulled into Rice Tire with an emergency situation with our boat trailer tires. Zach was quick to…read moreassess the problem and provide a solution. Thank you Rice Tire for getting us back on the road to NJ quickly!!

TNT New & Used Tires

5.0

(1 review)

Called last min for a tire change the dude there still accepted us even with them about to close…read morethey wear very friendly and got the job done in secs :) I'm satisfied with the service we wear provided

From the owner: Now offering Tire & Rim packages. Financing available. New Tires, Used Tires Mounting & Balancing,…read moreTire Rotations, Flat Tire Repairs & Valve Stem Replacement.

Mr. Tire Auto Service Centers

2.8

(11 reviews)

I made an appointment for inspection for today at 12:00 using their website. I received text…read moremessages confirming my appointment and a reminder. When I arrived I was informed that the inspector was at lunch and took lunch at 12:00 every day and I should have called to make the appointment, that it would have to be rescheduled. I asked why the website allows an appointment for an inspection to be set for 12:00 and was told that's how the website works but I should have called. This is ridiculous, if the website does not work for vehicle inspection appointments then they should have a disclaimer or update the website in some way. A person should not have to make an appointment on a website and then be expected to call to confirm when the appointment was confirmed by the website.

When Tom was there, it was the greatest. I used Mr. Tire in Staunton VA for years. Purchased…read moretires, they did my car inspection, oil changes, and other services. You would call, make an appointment for whatever and that was it. Tom retired and now there are men at the desk who are not very friendly. Besides that, you now can't be connected directly to Mr. Tire. You dial a number and someone in another country who you cannot understand sets up your appointment. And, you listen to music for about 10 minutes waiting for a representative to answer your call. I think it's time for me to find another place to take my car.

Hershey Tire and Auto Repair

3.6

(22 reviews)

Excellent Establishment!…read more Good ol' customer service like it always has been at this great auto repair place! Highly Recommend!! This has been a great auto repair/service/inspection for over 20 years!! So happy to know that this place hasn't change!! Keep up the awesome work y'all

Needed tires. Another company was going to take 4 days. They had them for me that afternoon. About…read more20% less than the other company quoted me for the same tire. They also were able to do the inspection that day as well. Staff is super friendly

Discount Tire

4.6

(29 reviews)

I had my Subaru inspected this morning and decided to stop by Discount Tire for an air pressure…read morecheck on my way out to Staunton. I pulled the car into the station and before I could even get to the front door a guy came running out and asked if I needed an air pressure check. He was on it! I think he was the same guy who did it last time but I did not get a name. I got a report on all 4 tires, pressure when I got there and how much was needed. I had a really good experience at the Midlothian Discount Tire where I bought these Continentals, another well run Discount Tire. Efficient, helpful, good price on tires, easy. I really think the Waynesboro store is top level service, good people, quality work. I will definitely use them when I get the next tires. You cannot go wrong with the Waynesboro store, or the Midlothian store. Thanks guys at Waynesboro Discount Tire on 1/5/26! Even the guys working in the shop were enjoying the Monday morning and their jobs. Laughing, working, talking. Getting stuff done! Awesome.

My first visit to Discount Tire and I have to say I was very impressed…read more I was greeted immediately and was given a quote for the work I wanted done. During the work they saw an issue with my lug nuts that I also remembered having trouble with but had forgotten about. There was no pressure to replace them but wanted to make me aware of the issue. So I let them replace them. These guys hustle and do excellent work. I also like that they play music in the shop. Keep up the great work!!!

Consumers Auto Warehouse

3.5

(11 reviews)

They are liars especially Lou and they are crooked. You can't believe anything they tell you. They…read morecan sell you a car with a 2month old rejection sticker and not fix a thing on the rejection sticker. They wouldn't work with us at all. Just asked them to help pay half on the bill they said no. If you want to be screwed over by all means go to them . But I will never deal with that lying bunch of crooks again.

After a few years with Consumer Warehouse in a previous car I decided to stay and upgrade my ride…read morefrom a 2011 Chevy Cruze to an 2014 Chevy Impala which I was very pleased with the decision I made. The customer service from salesman to finance manager were outstanding and Consumer Warehouse will work with you to get you in a car/truck.

M&M Mobile Mechanic Service

5.0

(6 reviews)

We were returning home in our RV from vacation and broke down off the highway. We were put in touch…read morewith Brandon through our Good Sam's RV travel insurance. It was a Sunday afternoon and when we called, he was more than happy to try to help. We got a tow and together with some thinking and an internet search, finally figured out which type of engine was in my RV (it wasn't really labeled well), we got the correct serpentine belt and put it on and we were back on the road home. His prices were extremely reasonable and he turned out to be a godsend to get us home. He was very nice and even asked us if we needed anything as we were stranded in a parking lot until he got there. Thanks so much.

This business is wonderful. Brandon is very professional and personable. From time of call to…read morearrival was 10min. I would definitely recommend this young man and his business. P. & B. Strawderman

Mastertech Automotive

4.6

(11 reviews)

Highly recommended! They do everything they can to please the customer. Way better than the…read moredealership I've been going to. Much better prices for service.

Reliable, honest and friendly. Can't ask for more in a full service shop. Really like this business.read more

Clyde's Custom Auto Body

4.1

(8 reviews)

I will definitely go to Clyde's Auto Body should I need body work again in the future. The finish…read moreon my van hood was peeling off and I needed a little work done on a door. Matt and Loren were so friendly and accommodating. They were quick to respond, did quality work, and were very reasonably priced. Happy to have them right here in my town.

Clyde's Custom Auto Body did a fantastic job repairing the damage from a hit and run driver that…read moreslammed into the front driver's side of my Nissan Xterra. I highly recommend Clyde's!!

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Rev B.

0

16

0

8 years ago

After two generations of providing them with business, our family was ripped off for outrageous sums of $. They told us that a problem that had not existed until that day must be dealt with immediately. We were told that the part would cost $700 (actually, it was a $125 part - I guess they think no one does research). 3 visits for the same problem: no solution (each expensive). Why did we deserve this? Never again! read more

McDonough Toyota - tires - Updated June 2026

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McDonough Toyota

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