2 months they had my car. Went in for check engine and ignition issue. Then the process began,…read moregroup one starts sending estimates for repairs, repairs that are not what the vehicle went in for. They damaged my seats electrical, sent new estimate for complete seat replacement. I refused. Through process, I repeatedly said to not do anything to seats except remove fuse to cut power to seat. I'm told i need to approve repairs so they can remove power connection. They removed all the seat wiring and then charged me near $900, nothing repaired. Seats are unusable, electrically. Entire seat electrical put into bag and left in frunk. Since vehicle was parked for 2 months, battery died. They quote ridiculous amount to replace battery. Battery that has one bolt and it's easily accessible. The ignition was replaced, nothing else i took vehicle for was repaired. " New" repairs cost more than vehicle is worth. They have numerous reviews. In my experience, this is not a place to take your car unless you have unlimited time and money and zero mechanical knowledge. Highly recommend vehicle taken some other place.

Went in for window repair and was quoted for 1300 dollars when they told me on the phone just to…read morebring it in to take a look. Then came a service fee I was not made aware of. Bad customer service and false information. Be aware of quotes for other things that are not requested.

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

I took my car for an oil leak that turned into a nightmare of excuses and charges as to why they…read morecouldn't fixed the oil leak, they took months, week after week adding more charges because they couldn't fix it. In the process, they left their tools under the hud , oil still leaking. Took it back, supposedly fixed, got home oil still leaking. Took it back they broke cooling lines because they had problems put it back together but I got charged for the damage they caused, otherwise they wouldn't warranty the job , so I pay for. took home, next morning still leaking oil and now is also leaking coolant. Took it back they claim it was a different gasket seal ( 3er gasket now) and the cooling line that was leaking was a little loose. got Fixed. drove home and all my power windows started going up and down nonstop. The speedometer going up and down from 20-70 and greats panel displaying automatic shifting from Park to Drive to Reverse. Didn't even make home, we just took back. Now they refuse to honor their warranty or their own diagnostic which are not free. Just about $3000.00 Months without vehicle oil still leaking Coolant leaks now My speedometer is not functioning properly No warranty, no ethics, no responsibility They just lost a 10+ yrs customer

This place was great, got the repairs done way faster than I thought it would take. Told me…read moreeverything my car needed but the guy was honest enough to tell me what things are more important and what could wait a little bit. Have payment plans if needed and even though nothing is cheap on cars these days I found that this place has better prices than most shop and still warranty everything they do. This is the only shop my family uses and trust.

Still a great and honest repair shop. See my prior review they give great estimates and are good…read morepeople. Sometimes I can't afford all the required or recommended repairs, and they are cool. They often send emails or mailers with discount coupons. Also military discounts. Mechanics do cost money, so take care of your vehicle with regular maintenance.

I've been going to Accurate Auto for many years. As soon as my cars' warranty expires, I go to…read moreLoren. I trust them completely. They are competitively priced and totally honest. They've often told me I don't need something I'm convinced I do. I will continue going there as long as I can.

As a younger female college student that has always been taught to be wary of mechanics, I took a…read morejump on this locally owned business. I am pleasantly surprised by the amazing service that Loren and Bryan have provided me with and I'll be going back as long as I am here. They take great pride in their work and don't mind explaining things to someone who doesn't know anything about cars beyond how to change a battery and put on a spare tire. I've never had a problem with their prices or their service (customer or behind the scenes) and I trust them to be honest and tell me what I need and what problems may arise in the future. If you want people that will respect you and show you honesty, these brothers are your guys.

This is about my services received last year. About a month…read morelater the leak engine they repaired, reappeared. On my other vehicle, left for repair, I found it in a field across the street, unlocked. Consequently leaving a vehicle with them was no longer an option. I found it easier to live with the problem. After visiting their website, my computer received malware. I am more competent that the average user, and it didn't impact me. It was an attack for Windows, and I use Linux. Owner is computer illiterate and believed that his son was competent - obviously he wasn't. Nice and friendly, but watch out. I was charged $60 to check out my alternator, and that only takes a minute to check. Plus I had already ordered him to replace the alternator. I told the owner, that I already checked the alternator, and it checked out OK. But sometimes I got a warning light, and didn't want to take chances of an unexpected failure. Everyone else checks them for free - whether or not it gets replaced. I got a quote to replace my front struts, and Midas on Oracle, did the same job for much less - and I have a nation wide, life time, warranty. In addition they did a wheel alignment at no charge. The owner knew I had a lot of automobile knowledge, as I had a formal automotive technology education. In my early years, living back in Michigan, I was an experimental mechanic for AMC, at their headquarters. The only reason for not doing work myself, is that our association forbids working on vehicles. Only thing I was allowed to do, was clean the windows, and the inside of the car. Car washing is forbidden. Oh, and they put in ordinary oil in my Saturn Vue, has a Honda 3500J engine, that calls for synthetic - I replaced it soon afterwards. I absolutely hate writing negative reviews. I waited a year, but I felt this was important to post

I will fully admit that I don't know as much about cars as I probably should. I can replace a tire…read moreand change my oil in a pinch, but beyond that I am at the mercy of a professional to keep my vehicle running smoothly. Because of this, whenever I move to a new city I ask locals who they go to for their vehicles' maintenance and repairs. Now that I'm in Tucson, my local friend turned me on to Cubbon's to get my belts replaced. Her entire family has been going here for years and they had nothing negative to say about the place. Well, I am sold. Though there needed to be a bit more work done on the car than I was expecting (not a big surprise), I was impressed with the honesty and transparency of everyone working here. The woman working the front desk even drove me to a local eatery where I could have a cup of coffee and write while I waited. The mechanic who worked on my vehicle, Joe, took the time to explain what needed to be done, going so far as to lift up the car and show me the damage to my axle. Unlike my experiences at places like Jiffy Lube, I never felt like they were encouraging me to get work done that my vehicle didn't need and the amount they charged was absolutely reasonable. So, if you need a good, honest mechanic in town I highly recommend Cubbon's.

Took some time, but this is the go to location in Tucson for Electric issues. It is a small shop…read morewith lots of experience. We had an electrical issue on a Cady and needed the dash electric replaced, they found options outside of the dealership (who couldn't do it and if they could would have been hugely expensive) by finding used part. They took their time and were willing to allow us to help by driving and getting mileage on the vehicle to check codes. Great service and great price.

This company is one I have returned to time and again to correct my auto issues. Once again, I am…read morethoroughly satisfied with their service, integrity, and willingness to accommodate my specific needs. I won't go anywhere else.

Took my son's old Infiniti there that another dealership had worked on fixed it correctly or very…read moreprofessional will use them every time! Perry was a great help !

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

they are fair in there pricing. they are honest and tell you what is wrong with your car. then they…read morefix it and the world is right as we hate to separate from our cars. i would recommend this place to anyone if you want honesty and good work. They have my Cadillac at this time.

Damage my car and was told oh well file a insurance claim! They said we don't fix that and there's…read morenothing they can do