I want to share with you my story. We were on the Highway 65. Our RV start to shake, then there was…read morea loud noise. We pulled to the side of the road to check and find out right tire was torn to shreds. Since we just brought the RV few weeks ago, we had no tools, jacks and not even an ordinary screwdriver. Around us there were the only farm, no person insight and no car on the road has stopped to help us. We called to a local tow company and they referred us to these super guys at Tire Zone! They responded immediately to our call. Miguel said that he would come out to help us change the tire on the road in 15 minutes. Within 10 minutes they came to the rescue! We were saved! Less than through 25 minutes we were on the way! The guys are working quickly and efficiently, at the highest level. Big thank you to Miguel and the guys!

These guys are our saviors! We had a fairly bad tire flat/malfunction on the 5 South right smack…read morebetween two rest stops. The sun was starting to set, and AAA had just informed us they couldn't do anything to help other than tow us to some random place of our choice and search on Yelp. Although we were about a 40 minute drive out, they came out very quickly and efficiently, informed us of their location, and found us without much trouble on our part. They replaced the tire quickly and even adjusted the pressure for the rest of our tires. We were back on the road within 15 minutes of their arrival! Fantastic service and great prices, especially for emergency services! Thank you, Miguel!

Super friendly, efficient, and communicative! We asked for a quote and he was super straightforward…read morewith everything--even arrived earlier than ETA haha :) Helped us at 11PM while we were stranded on the I5, hours (and MANY miles) from home or anyone who could help. Thank you so much for helping us get to our destination!

Excellent Service. Verry helpful and quick. He even checked all four tires and was verry informativeread more

I showed up at 6pm, an hour before they close at 7pm because my car notified me of a flat tire. I…read morestood outside while 2 men worked in the garage and no one acknowledged me. After 5 minutes, I walked inside and spoke with Angela, explained I had a flat that needed to be changed out. She said, "oh I'm sorry, we are no longer accepting cars" I asked what she meant, as there was an hour left before closing and there I was the only vehicle waiting. She explained that her manager had asked them not to accept cars after 6pm. I asked to speak to the manager, she replied with "they're not here". I asked where in their policy it said they are no longer to accept cars after 6pm, she said it doesn't, but it's what the manager wants. The manager who was no where to be found. She sent me to talk to the men outside to put air in my tire, which is all they could do. I said I tried and they ignored me. So she went to speak to them and after another 10 mins. He finally came to put air. Now 630pm I asked again if they could change out my tire, he said no because they weren't allowed to accept cars after 6pm even though they close at 7pm. I explained again the urgency, and they did not care. No offer to put on my spare, or any kind of assistance. He said to return in the morning if it flattens again, I said I'm here now because it's flat, what is the difference in the morning, asides from making me wait. I asked for the manager, said would return on Wednesday . I asked for the district/regional manager, and they refused. Saying I could find the information online. I use to go here because it was convenient as I shopped I could get my oil changed, or tires rotated but now...I am disgusted at their level of professionalism and customer service. Not aligned with the mission statement of the company, and by the sounds of it, is lead and empowered by the manager of the auto center. I urge you to go to local shops in the city that will not hesitate, regardless of the time to help a person in need out, which is what I had to do. I showed up 10 mins before closing at pacific tires, and they changed it no questions asked, took less then 15 mins.

Thank you, Miguel, you are helpful, professional and kind. Can't imagine what would happen to my…read moreengine oil if without your help. Ken Y.

Horrible customer service. The staff acts like they know it all and are very rude. There's no…read morerespect for the customer at all. I don't usually like leaving bad reviews, but this experience definitely deserves one. Cheap labor usually means poor work and even worse customer service you truly get what you pay for. I would not recommend coming here.

This Walmart Auto shop opened my eyes that Walmart has the best car shop compared to other big time…read moreshops. Their prices are also much better. I had a breakdown while heading to LA so I had to tow to this Walmart place. Found out Costco car shop bungled my new tires, Costco forgot or entirely disregard to replace the old wheel nozzles and so it broke and leaked. This Walmart detected the problem while they fixed my car. This Walmart crew from a small town are way more expert professionals than the Costco crew in San Francisco Bay area. They also work much faster.

We were on our way to our wedding when we got a popped tire. He pulled up behind us and helped us…read moreeven tho it was dark. Triple A was estimating 2 hour wait time. Luckily he was able to help us put on the spare. Thank you so much!!!

From the owner: SRH Martínez Road Services is a dedicated automotive service company specializing in tire repair…read moreand maintenance, as well as a full range of mechanical services for all types of vehicles — cars, trucks, vans, SUVs, and more. With years of experience on the road, our team is committed to providing fast, reliable, and professional service, whether you’re visiting our shop or in need of roadside assistance. We offer tire changes, patching, rotations, alignments, balancing, and mechanical diagnostics to keep your vehicle running smoothly. Whether you’re driving a light-duty car or a heavy-duty truck, SRH Martínez Road Services is ready to help with honest, efficient service that puts customers first. Count on us to keep you safe and moving. Your safety is our priority.

The Fernando's team went above and beyond for us. We were just passing through on our way to a…read moreproject in Northern California and had stopped nearby for gas. After getting back on the road, our vehicle suddenly developed an unexpected issue that could have set us back an entire day. We had just gotten our brakes done before we left for our trip at a highly rated shop in Southern California, but they apparently didn't properly reattach the calipers and bolts--one had actually fallen off while we were driving and didn't know it until too late. Thankfully it was late at night and there wasn't much traffic. We were able to safely coax our newly incapacitated vehicle over to this shop, which was just a few blocks away. At first, they told us they didn't have the part needed to reattach it and that we'd likely have to wait until morning. But then they went above and beyond--working together with another local shop to quickly get the piece and get us safely back on the road within the hour. Absolutely amazing, heartfelt service.

AMAZING service & staff! ALL VERY professional & know what they're doing! Got me back on the road…read morein less than an hour! Thank you Fernando, Chendo & Yuppy! I recommend 100% for road service