I've been to this Hy-Vee multiple times, but my experience recently was extremely disappointing…read more One of the employees spoke to me in a dismissive and disrespectful way when I asked a simple question. Instead of handling the situation professionally, they escalated things for no reason. When I later gave feedback about the experience, rather than listening or trying to resolve the issue, the staff reacted defensively and made the situation even worse. The entire interaction made it very clear that some employees here lack basic customer service training and emotional control. I like Hy-Vee as a store in general, but this location needs serious improvement in communication, respect toward customers, and knowing how to de-escalate instead of escalate. I hope management takes this seriously and addresses this with the staff involved. If needed, I am willing to speak with the store manager directly to clarify what happened.

The produce man was very rude when dealing with him today. He never smiled and acted like I was…read morebothering him. Need to go back to training i will let everyone know not to go to this Hyvee location ever again! I also expect an apology from the store manager! Not acceptable behavior!

Customer service close now at 7 pm. Not a sign in site that states that. Hell why even bother…read morehaving it. Was told that they're trying to save money wrong answer. As busy as this place is, There's no reason why they should not be open. By the way, their vegetables suck

No better Supermarket to shop in than Hen House, Lenexa! Before I graduated from the University of…read moreWisconsin and became a registered Pharmacist, I worked at the, now closed, Grand Union, Clayton, New York. Back in the 60's I had a boss that had a big drinking problem as well as philandering around town. Inside Hen House, Lenexa I would be most surprised if those things were going on. The store is always neat and clean. Never an issue with the employees, only great customer service. A well-run venue with the right employees on the payroll. Keep up the good work.

Love the self service shopping app, makes shopping fast and convenient. Forgot my phone one day and…read moreused the self service shopping carts which are entirely useless. I have used them 3x and each time, something has malfunctioned. The store is clean but could do a better job on ordering and stocking. I often find empty shelves of very common products.

Why is this store such a dud?…read more Okay, we were spoiled before moving to western Lenexa. From our old home, Hen House, Sprouts, McKeever's, Aldi, and HyVee were all less than 2 miles away. Now, we're stuck with this Price Chopper that has no atmosphere, no character and even the employees don't seem to want to be there. On our most recent visit, we spent at least 20 minutes in the store and not one employee spoke a single word to us. Don't get me started on all of the holes on the shelves. Hopefully soon, another grocery store will open in the area and this PC will be forced to be better or be a goner.

I thank the owners of supermarkets and fresh markets for their hospitality and for providing all…read morehousehold necessities and all party requirements, including meats, cheeses, fruits, juices, and sweets. The dishes I served--rice, lamb, and grilled chicken--were all from their shop. They're a fantastic team, the knafeh is delicious, and they're friendly. My friends and I buy everything we need from them for every occasion. The people of Kansas are proud of them. Thank you all! Their prices are excellent compared to others.

Love the variety the store has to offer. I usually go here for ingredients not typically available…read moreat big grocery store chains. Naturally the store can be very busy at times, but the service is usually quick and the lines go through pretty fast. Highly recommend grabbing some foreign sweets as well, they're all delicious!

It's always my go to and they are VERY efficient at this location! Food is good pricing, the…read morecauliflower buffalo dip is a MUST, & they always have what I need in stock!! Thank you for your service here guys!

This place SLAYS! I am honestly fascinated by the employees. They are STEALTH as they are…read moreconstantly restocking the shelves, moving throughout the aisles like ninjas, and ringing people up at twice the speed of a normal human. The remarkable employees aside, the store itself is big, clean, and CHEAP. Currently as grocery prices are at an all time high, I shop at Aldi first. It only makes sense. This is by far my favorite location. I like to see the ninjas in action.

I have not been to this store in many years because I have groceries delivered through Walmart. But…read moreI forgot to order two items so I stopped in to pick them up. The store is immaculately clean and even though the parking lot looked fuller, it didn't seem busy inside. Most of the shoppers were elderly people. The carts are nice and ergonomic it seems. There was a woman collecting carts from the outside and continually bringing them inside. It seemed darker in this store compared to Walmart and HyVee but everything was very neat and the produce section looked very fresh and neatly displayed. The beef section was more limited and I feel like the butcher would continually bring out a new product as people purchased some. That was what I was there to primarily buy. The rest of animal protein was displayed like other stores. The aisles were wide and neatly organized. They don't have as much selection as Walmart (food) or HyVee but it's a nice neighborhood store. I only saw the butcher, deli worker, shop cart attendant and a woman working the self serve area though. The parking lot is kind of a negative because it's shared with many other businesses in a strip mall so it's hectic.

Register and welcomers are always friendly. Shopping is always the same layout making it easy to…read morefind everything. Highly recommend taking a gander down the aisle to see what new goodies they have in stock.

This review is based solely off of their sushi section…read more I have been going to this hen house since I was in highschool (over 10+ years) solely for this women's sushi. Every Wednesday they run a special for 5.55 rolls. Back a couple of years ago, the cashier there told me the lady who makes their sushi has been doing so for years - even turning down opportunities to start her own restaurant. She's super friendly and very accommodating to requests. The sushi rice is perfectly cooked and the flavor is always on point for me. Extremely consistent as well and I believe on par with other sushi restaurants. For a little over 5 bucks, I'm always satisfied.

The Hen House salad bar is awesome and priced incredibly reasonably. The produce, meat, and…read moretoppings are fresh and plentiful with a large number of options for a price that beats the community college student center salad bar across the street. I wound up here hunting for Keto friendly meal bars. The price for the good ones is $3 higher than our grocery near home, which...you know...hard to swallow so to speak. So, failing in my hunting, I wandered over to the salad bar, and decided to make a lunch and take it back with me to the office. After finding enough fresh yummy goodies to fill a plastic box, I was expecting a tasty but pricy weigh-in at the counter. (They weigh the salad, not the shopper, in case you were worried). "Do you have a Hen House Card?" "Sure do, although It's probably from years ago... well ok, that worked..." "The salad bar is still on sale, so here you go." Boom. I got out of there for $6 for a similar salad I put together at JCCC for $9 the other day. With the money saved, I could get those keto bars! Except no. I'll really get them next time we do our shopping for home. But still! What a deal! I'm happy. I'm full. I have change in my pocket. There were next to no carbs in my salad choices, so I bet I can eat an entire cookie cake when I get home! Except not, but I can dream a little. Maybe if the cookie cake is $3 off and they forgot to put in the sugar...and the flour...and anything that's good and tasty.... What was I talking about? Like the salad bar! Good and tasty and affordable!

This is my 'GO TO' store. I love it!! Location is just right…read morefor me. Their meat counter is the best!! Still have people at check out, ... self-check out also available. It's a nice store. I really like accumulating points to get cents off at the gas pump!! Really good Chinese food, too!! Wonderful flowers! It's guest a great store. My only complaint. Keep an eye on dates when buying yogurt there.

KC may not have HEB or enough Trader Joes to keep me happy, but it does have Hy-Vee and thank…read moregoodness for it. I know the prices are a little higher than other grocery shops but the food is excellent quality. Love the bakery and deli sections!!