They were fast and friendly. Only complaint is that they charge way to much for an oil change,…read moreclaiming it's the synthetic oil. Not buying it.

Last Saturday we picked up a new 2024 Jeep Gladiator Sport S at Bice Motors. From the time we first…read morewalked on the lot until we drove off in our new Jeep, it was just a different experience all the way around. No games. No hidden fees. No hoops to jump through. No surprises. Everything was completely straightforward - the way it should be. And the atmosphere reflected the business philosophy at Bice - it was very laid-back, and everyone was extremely friendly and helpful. I've bought a lot of cares in my lifetime, and had both good and bad experiences doing so. This one ranked right up there toward to the top. I highly recommend Bice!

Mr. Forbus is an honest good man. I've bought several cars from him and when I have had any…read morequestions or problems he has been open to helping me and going beyond to help.

From the owner: We've been serving the good folks of Kellyton, Alabama since 1984. Our huge selection of used cars,…read moreour prices, and our commitment to treating out customers like members of the family set us apart. We also offer in-house financing and repair -- come shop our vehicles today!

I got a nice car. But when i bought the NEW car i noticed the rear bumper had a broke clip and was…read moreloose. Still not fixed and its been 2 months. So i am less than impressed on that. And they have called my wife? Not me. And i filled out the paper work and gave Charles my phone number. He has already taken pictures once and now says to drive all the way back out there to take then again. I dont understand what the problem is i bought a new car with a little ding and cant get it fixd in a timely manner.

Let me begin by saying I haven't encountered an employee at this location who has ever appeared…read morerude or confrontational. However, I dropped off my 2019 F-150 over 5 weeks ago (6/4) to have apparent sudden transmission issues diagnosed. I had no idea what kind of timeline to expect as far as a turnaround diagnosis, but I was happily informed upon dropoff that I could expect a call back in a couple days because it was as simple as a road test and computer plug in that would let me know what was going on in detail. Fast forward to the end of the following week, still no answer so I called back myself. I was then told no one had looked at my truck yet but it would certainly be in the shop that afternoon and I'd get a call no problem. As you can imagine I didn't hear a thing from them, so I waited another full week to call back when I was told the SAME excuse. When I asked to speak with the service manager they supposedly noted down my information and said he'd call to go over my concerns. After several more days had passed with no update over the phone, I drove to the physical service desk and asked to speak with my service advisor who then informed me my truck had just come off the lift and needed a brand new transmission. While I had feared this all along, I was prepared and agreed to have Ford perform the service the very next morning after researching local options and Ford offering a, what I consider to be small, discount on the job. I was then told the new transmission would arrive over the weekend and be installed Monday or Tuesday of the following week (7/6-7) As I'm typing this review it is Friday afternoon (7/10) of "the following week" and my truck once again hasn't moved since I agreed to have the work performed. While I can fully understand how busy such a dealership can remain all year long, I'm more angered by the fact that the service advisors do everything they can to "beat around the bush" and give vague answers/dates to any questions a customer asks. Any other mechanic I have ever used will provide a clear timeline or at the very least make sure they call to keep their paying customer informed of any changes it truly has been my experience here that you have to show up in person to find out any information and have work started or otherwise you will fall through the cracks and be put behind a growing line of vehicles. Not to mention you must wait on hold a minimum of 10-20 minutes before ever getting through to service in the first place. If I would have simply been informed that the diagnosis and repair work would have taken this long, I could have made the decision to either be without my vehicle and understood the needed repairs, or taken my business elsewhere and for less of a cost and a quicker resolution. I've been cast to the wayside far too many times falsely expecting updates when nothing was ever really planned that soon and that is no way to treat someone. I love Ford vehicles and have only ever driven a Ford truck for work or personal use, but this experience combined with the continuous failure of modern parts and higher service costs makes me seriously reconsider any future purchases altogether. To anyone who takes the time to read this review please consider all your options and make sure you're ready to be without a vehicle for a substantial amount of time at this location. Also as far as covered warranty work is concerned, the exact same scenario can be expected. When I had to have a new engine installed in the 2024 F-250 after the original catastrophically failed at only 12k miles, I experienced the same runaround and false statements (minus the extremely pricy repair bill I now have in front of me) before driving to the location and demanding answers. I received that vehicle back after over 2 months had passed since drop off with a tow truck. New engines and transmissions aren't a walk in the park, but don't mislead your customers and provide false hope of an early turnaround only after they force you to give an update. Laying out the facts early on would avoid half of my frustrations.

I see the reviews, but these guys really came thru when I needed it. Our brand new jeep on a return…read moretrip from got a check engine lite and I lost all the higer gears 7 and 8. I have to manual shift to maintian speed. These guys were the only ones who were will to even look at the jeep Monday morning. All others quoted a week to even plug it in and check the codes. Well, it was a misfire casue the TCM and PCM to freakout and simple reset seems to have fixed. This is why I am giving Tallassee 5 star.

Firstly let me start off on a good positive note April 4, 2022 I was in the market for a Jeep…read moreWrangler to have for my detailing business just to upgrade from my 2004 Nissan Titan Work Truck I was then referred to Tallassee Automotive in Tallassee Alabama and I spoke with a salesmen by the name of D'Nario Askew now I will say that this man did do his job well in getting me in my 2018 Jeep Wrangler he got me an amazing rate just at 8.84 which is was awesome, after telling Mr Askew that I needed a Jeep with the towing package with means (Trailer Hitch and Power Outlet) after telling Mr. Askew about my business and the reason I needed the Jeep to have those items he sent me pictures, now this is where the story turns negative. He calls me telling me that Im approved on the Jeep and then he goes to tell me that they could deliver the Jeep to my home here in Georgia which they did I signed documents for the Jeep, Keep in mind this was around 8ish o clock in the evening so its dark. So the next day I went to get a good look at the Jeep in sunlight but it was missing the power outlet and as many of you know to have a trailer by law you must have all lighting brake lights etc so I call him to tell him about the issue and just to add I had only had the Jeep like 2 and half days and i told him i needed that power outlet to run my business legally so April 9, 2022 I made a trip to Tallassee Automotive and once I spoke to finance manager about Mr.Askew knowingly selling me a vehicle that was SIGHT UNSEEN without everything I needed then they go to tell me theres nothing they could do I would just have to pay outta pocket which I have gotta a price from the dealership here in Lagrange Georgia the part itself was $350.00 plus installation with a grand total of $876.56 which is ridiculous so Tallassee Automotive told me that theres nothing they could do for me since I took the vehicle but I had told them I haven't had the Jeep for 3 days yet and they couldn't put the power outlet on I. argued with 3 or 4 salesman about the issue then the head boss at Tallassee came out and spoke with his salesmen and didnt even introduced himself to me I felt less of a person because he did not come and speak to me about the issue Im guessing because of my skin color he didn't feel the need to speak to me so after that kind of experience with that dealership I Jalen Johnson will never do business with these people I highly do not recommend them

My servicer, Richard Jackson, was excellent to work with from start to finish. He is knowledgeable…read moreand professional. I arrived with my vehicle because I was having recurring issues. Mr. Jackson patiently listened to the problem my vehicle was giving me. Mr. Jackson wrote down everything I said that was pertinent and was thorough in his investigation of the problem. He then set an appointment for my vehicle, as early as possible. When I returned a few weeks later for my appointment, Mr. Jackson remembered me by name and made me feel like a priority. He worked quickly and efficiently to get my vehicle checked in. Mr. Jackson has made me feel like a valued Ford customer. I will continue to bring my business to the Tallahassee Ford location because of Mr. Jackson's great work ethic and welcoming attitude. Thank you again!

This car dealership, terrible the deceit they practice with there sales tactics should be against…read morethe law. The general manger will lie to your face and add things to your car contract that you did not approve, Im working through that problem right now. Their sales tactics are so bad I wrote the states AG office to report them for consumer fraud. Before you even think bout bu=ying from this Ford or Dodge Chrysler dealership contact me aI may be able to save you from getting ripped off.

We needed our boat trailer tire repaired and Don handled it perfectly. Although they were busy, It…read moretook less than 30 minutes and we were on our way.

I can't say enough wonderful things about Don and S&S. I had a coolant leak in my truck, and had…read morecalled a couple of other places before Don. They couldn't even LOOK at my truck! Don told me to bring it in and they would do a pressure test and find out what was going on. I called S&S several times to check on what was going on. Don was always polite and informative. They found I needed a new radiator hose, and managed to get one in. By 4:45, my truck was ready and I could head home (4 hours away). I would highly recommend Don and his team. They went above and beyond to get me back on the road! Thank you guys, SO MUCH!!