I live very close to northbank and when friends come to town we often take them here to enjoy the river etc. The last two times the food was terrible. This past Saturday 7/06/19, we ordered the salmon appetizer special- salmon did not taste fresh. We ordered the imperial dragon salad w grilled salmon. The dried cherries, dressing did not pair well- sort of a random dish and my friend visiting said the salmon was "dry and overcooked to the point of being inedible". We love our little place by the river but now the food has gotten so expensive and mediocre that I can't justify coming here anymore. Please revamp your food and menu and cooking staff. read more

We finished our Eugene Passport quest today, on a sunny patio near the river. We ordered our free Passport munchies, and some sodas, and our server didn't skip a beat. Our amazing server, Curtis, was quick, personable, and checked in on us several times - even though our tab was close to free. We explained to our teen-age son to tip on the "original" total in cash when possible, tipped well - and went on our way. Thanks for a great experience! read more

I love love love the food and drinks. We went there twice in the last week for the holiday and both times the staff was not friendly, the hostess was annoyed at people and rude. The bartender we had was in a rush and not friendly. Our party was contemplating leaving due to this but we stuck it out. In the service business, please provide friendly happy service. Again, we love the food and drinks!! read more

Beware of spending your time and dollars at this disaster of a restaurant. My friend and I attempted to have a pleasant and delicious meal there. Instead we were seated next to a dirty waiter's station. We placed our orders and sat back to await our meal. After a 25 minute wait we were each served the wrong order. My friend chose a large Caesar salad with salmon. What arrived was a smallish bowl of somewhat wilted lettuce and no salmon. It took another 25 minutes for the salmon to be delivered. When it finally was served it was dry and tasted like it had been sitting under a heat lamp. I had ordered Moroccan tacos. What I received was an order of fish of the day. Another long wait for the substitute order of a very dry and over-cooked burger to be delivered. It was accompanied by burnt french fry ends--the part most restaurants discard. At the end of the meal I was presented with someone else's check. My friend was given the wrong amount of change. read more

Good vibe, delicious food and beverages, friendly service. If we ever become through Eugene again, we will be back!

I only go here for late-night happy hour. I always get the Ruby ($3), which I enjoy. I also order the cajun tots ($2), which are usually quite amazing. The happy hours fries are disgusting, really gross, don't order them. The happy hour veggie burger ($4) is also really good. I like sitting by the windows and watching the river at night. Bar service has always been good to me. Only complaint is some of the annoying drunk customers who come in for happy hour and act obnoxious. I'm a regular. read more

Average seafood restaurant, especially given its prices are on the higher side, tho not outrageous.

This was by far one of my best McMenamins dining experiences. This was one of the menus I've seen with the most creativity of any location. I had the beer cheese potato soup and we shared some truffle fries. The beer flavor in the soup was incredibly strong and delicious. The truffle fries were spot on with their salt and aioli. The service was good and the atmosphere was nice as well. We had a gorgeous view of the river. read more

Really friendly staff, great atmosphere. We are on our passport mission to behind tripsters, and North Bank was where we ended our Eugene journey. It has a great view of the river, and we had been in Salem earlier and gotten our sandwiches from Thompson brewery to go and your lovely staff let us enjoy our Salem sandwiches with our Eugene tots. :) We love the passports and love when staff is so awesome! Thanks John-Paul! read more

YUMMY! The food was great! The prices were incredible! The view of the river was relaxing and the waitress treated me like I was her only guest! read more

This is my favorite place to get a beer on a hot day. They also have the best fish and chips in town! because they're off of the bike path, me and my husband often ride our bikes there and enjoy the beautiful scenery of the river. The outdoor seating is awesome with lighting and a lovely atmosphere. read more

Spent a nice Sunday evening in the Kapu Hut. Great drinks and treats! Had the rum flight and the North Bank zombie to drink, all were great! The service was stupendous. Very kind and knowledgeable bartenders. Will for sure be back again! read more

Stopped by for lunch with my family. Food and service were great. It was a beautiful day so we sat outside on the patio alongside the river. Food was excellent and the beer was cold! read more

Not impressed with this place. The quantity of food for the price was very disappointing. Got a plate of steelhead trout that wasn't much larger than a couple of fish sticks for around $19. Completely not worth it. An appetizer of green beans was ordered but never received. Apparently they were out but the server never bothered to tell us until the check came. Lastly, our group sat outside at sunset. As it got darker, we noticed the outside light that should have shined on our table was out. Server said it had been out for weeks. By this time we already had our meal and moving to another table was not convenient. Why place us at a table in the evening without good lighting? Server was pleasant but I don't plan on going back. read more

I liked the Working Man's Red Seasonal and the Stuffed burger with bacon, garlic etc. was good. There was quite a wait for dining tables, so my mom and I went into the bar an got a seat right away and prompt service. A bit noisy though, and the fire place was not being used. read more

I hesitate to even give this place even 1 star. Ok, the one star is for the river front location. Food, mediocre bar food, wait staff, terrible, stressed and very unfriendly. We sat at the bar which apparently there was no bartender in duty so whomever got " stuck" serving us was not happy. Avoid this place at all cost. Much cooler places with terrific food in Eugene! read more

Had the high pasta and it was great! Waitresses were helpful and friendly, pasta was really garlicky, which I really like. Just bring a breath mint if you want that. read more

I have yet to have a bad experience at a McMenamin's. We walked to North Bank from our hotel (La Quinta) for lunch. Like the other locations the decor is cool and this one has the advantage of being right on the river so the view is spectacular. The food was delicious. The kid's menu has great options and even my picky kid really enjoyed his meal (house made mac & cheese - he usually wouldn't touch any mac & cheese that's not out of the blue box). The staff was friendly and helpful. I highly recommend this restaurant. read more

This was the first McMenamins I've been to that had superb service. I always walk into them expecting less then adequate service but not today. We sat in the bar which was decked out in tiki, which I love. I ordered a Mai tai without expecting much but again to my surprise it was one of the top Mai tai's I've ever had. (Best is at Huber's in portland). I also ordered the jungle bird drink and this wasn't as tasty. Drinks were $9 each. Shared an order of fish and chips, which was also very good. Instead of chips substituted Cajun tots because you can't go to a McMenamins without those. I'll definitely be back next time I'm in Eugene. read more

Much better than the McMenamin's on High Street, haven't been to 19th street café yet. The location on the river is superb, and the restaurant seems to be laid out well so that even if you're not dining on the patio you can still enjoy the view from many tables inside. Service was good, though it was a lazy summer weekday afternoon. Since it was a seat-yourself time of day, we accidentally ended up in the smoking section on the patio. A table next to us lit up, and the waitress was very amiable & understanding when we asked to move. The daily appetizer was figs wrapped in bacon with blue cheese. Sounded promising, and the figs were fresh...but the whole thing was rather poorly put together. The cheese was just crumbled on top, not stuffed inside, and the strips of bacon were way too large and fatty, and the whole thing fell apart and I ended up eating it in pieces with knife and fork. The halibut fish & chips I had, while not cheap, were quite excellent. Crispy, juicy, fresh. Fries were okay, but my friends and I split a giant bowl of tater tots, which were delicious. Overall, a nice pub lunch experience. But if I wanted a burger, I'd probably go to Rogue downtown. read more

Yay, we get it, the service can be slow. But the food, is it THAT bad? Heck no. The cajun tots are awesome. The Wilbur burger is a solid choice every time, and their fish and chips (when I got them at least) were terrific. How about their beer? Ok, it's inconsistent. Their Hammerhead and Terminator are good, but you could find better beer in Eugene easily if you just head toward downtown. Outdoor seating during the summer is tougher to come by (obviously) so prepare accordingly. read more

The food was good enough. The reason I'm giving 4 stars is for the beer selection, service, and view. We walked over from our hotel and sat on the patio and loved every second of it. read more

Such an unfortunate waste of a good river view. Food is average at best. Service is absolutely deplorable. Apparently after 7:30 pm the wait staff and hostesses all go home. Next time you want below average service be sure you go here. read more

Had the duck salad. Was asked how I wanted my duck cooked (?) - they suggested medium. After getting the dish I would suggest at least medium well. Ordered a Morning Dew from the brandy menu, got a drink in a martini glass. Very tasty but not what I wanted. Finally got the brandy on the second round and was delightfully surprised by the results - unoaked brandy with a Pinot Noir finish. read more

Excellent food, great drinks, awesome service. The ambiance on the outside deck on a warm evening is wonderful. Can't say enough good things about the service food and surroundings will return often. Greatest way for a date night go to the North Bank. read more

Great outdoors ambiance being by right next to the river. That was five stars. The beer is not my favorite, I am completely spoiled by Belgian ales so am probably pickier than most. Kale steak Caesar salad was one of the best Caesars I have ever had-amazing baby kale. Service seemed a little on the slow side but that was ok since it was so lovely sitting outside. Service in the entire city if Eugene is pretty clueless. In case any future restaurants read this please note we are hungry for high quality service in this city!!!!! I am always amazed in a recession how quality service still doesn't exist too frequently. read more

Had a great St Patrick's Day dinner tonight! Wonderful table with view of the river, Irish stew with lamb was wonderful, corned beef and cabbage was excellent, I ordered a grasshopper which probably no one drinks any more, but the bartender did it very well! The prices for the dinners were shockingly low for being "specials". And they had a live bagpipe player strolling through! Very nice! Service was flawless, I wrote a very good comment on the card provided. Wondering why there isn't a better star rating? read more

If it wasn't for the beer and Cajun tots and the amazing truffle fries I would have left right away. Something about the ambiance and the music selection last night just didn't sit well with me. There is also... A certain musky smell. read more

What a horrific show we saw tonight. Sat outside, which was nice. Within minutes they started the fireplace which cast ashes and smoke everywhere, it was hard to breathe, we asked to be resat at another table, it was refused because they had reservations coming in. We ordered, food came out, my wife and I were sharing the Kalua pork plate, it was inedible, pork too salty, macaroni salad was nothin but mayo and sugar, the rice had super salty soy sauce over it, it was awful. Wife and I could not eat it. Son barely ate his corn dogs because they were too oily. Been here a number of times, love the place, but this was terrible all the way through. read more

One of my favorite spots in Eugene and right on the river is very appealing. Great staff and food epic I like the fish and chips but they have a nice menu and VERY good house beer on tap homegrown beer on tap and it's great. In the spring and summer on a nice day the patio is a epic setting that is hard to match while the river flows! I would definitely recommend this place for all reasons, good food, good beer, good customer service, amazing atmosphere!!! read more

Great wait staff.....loved our waiter. He was helpful, friendly, and kind. He saves you a couple of stars being taken away. For Mother's Day, I had a great table on the patio overlooking the river. My daughter did choose a beautiful restaurant location. Thank you. I ordered one of my favorite sandwiches and often fly to NY just to get my fix: The Sky-High Pastrami. Guys, you do know that you're serving a WHITE-FAT ladened sandwich (70%) to your customers, right? I first started removing the 1/2 inch almost uncooked border of fat, then when I couldn't break apart the chewy, chewy, chewy bites, I had to spit that out in a napkin. I tried, I really did. I could only stomach the cheese and coleslaw out of one half and left the other half of the sandwich there. Putting three layers of bread shouldn't define "sky-high". I guess that I could have complained to my waiter, but he was so kind and cheerful, it wouldn't have been right. You get three stars for our waiter and location and if the food was better than airplane food you might have received 5 stars. read more

We were staying at the Residence Inn across the street, and other Yelpers mentioned this restaurant. We enjoyed great food and really good beer. Our waitress (Cindy) was the perfect server - remembered everything despite some complicated requests by us. My wife had the fish and chips. I had the fish of the night special. The fish and chips were really good. I'd pass on the fish special next time - not very much fish with OK flavor. The fish special was paired with a fresh corn side dish, and the combination was actually pretty good. So, stick to the normal menu items, enjoy the beer and the location (right on the river), and you'll be fine. read more

When I phoned for information, this restaurant described itself as a burger and bar. The parking was atrocious. We were seated quickly, but it took a long time to get even a beverage and even longer to place our order; it follows that it also took forever to get our food, which was therefore cold. The prices were high for value received. We all agreed it was fortunate we had been seated outside because the view of the river was very nice and the inside of the building smelled of stale food and beer. Would I go back? Never! read more

I'll start off by saying I'm really not in to the whole restaurant thing and wasn't to exited when the girlfriend wanted to go here but decided to give it a try. My first thought when I walked in was it wasn't very busy and it was kinda quite but that was a plus for me. When we sat down on the bar side I had no idea what to order or what to drink but the bartender was super nice and let me try a couple of beers to see which one I wanted to get. After we had got our drinks we decided to go sit next to the window over looking the river and order some Cajun tots which were awesome! The environment was quite the lights were dim and the staff was nice, I have no complaints and we will be back. read more

I can't really figure out what is going on here. The sign says it's a McMinimins, but the menu looks like a hipster Vietnam restaurant...where are all my favorite sandwiches, burgers and other favorite menu items? I guess I won't be back? read more

One of the best McMenamins I've eaten at with a wonderful view of the river. As always a great beer and whiskey selection, and good caring service. read more

Good beer. Great food and staff. We sat outside and watched the river meander by as we relaxed and enjoyed this great stop on our way through Eugene. read more

Had a table of 10 and everyone loved their food. Tiki themed bar is worth checking out by itself. Would get drunk at again.

Sitting right on the river makes this place one of the most appealing summer evening spots in Eugene in my opinion. So pretty. Food and drinks are good too- not exceptional- but quite good. read more

Disappointed in service tonight. My friend had a big long hair in her burger- connecting both halves of her burger- and so she declined it. The rest of us already had our dinner arrive. She didn't want to order another burger and eat so much later than us. We had already ordered tots for the table, so when the bill arrived, she politely asked that the restaurant comp the tots since she didn't get to have an actual dinner with us. The manager came over and said, and I quote: "well, that's not going to happen!" He said he could comp her beer, but I can't believe that he was willing to sacrifice customer service over less than $10! I found this tacky and disappointing. I won't be back anytime soon. read more