Booked two movers through uhaul to help me get two cars onto two car trailers. We would not have been able to finish this move without their help. They assisted more than the request and went above and beyond. Will definitely use them in the future. read more

I have lived in the Marietta area for some time now and I have never seen such unprofessionalism I am never using this company again don't waste your time. They were the cheapest and I was trying to save money, sucks. I wasn't going to bother with posting here but my Girlfriend is STILL upset about all the scratched and broken stuff. The guys showed up on time, honestly I they could have packed it better read more

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Title: A Fiasco at McMillian Movers - The Circus of Catastrophic Clumsiness Oh boy, where do I even start with my experience at McMillian Movers? Picture this: a moving company run by a middle-aged tyrant and staffed by a duo of delinquent teens who couldn't organize a lemonade stand, let alone a move. It's the stuff nightmares are made of, or in this case, a comedy gone horribly wrong. First, let's talk about the "brains" behind the operation, The Supervisor the middle-aged overlord of discontent. The man belches out profanity like a malfunctioning foghorn on a foggy night. His vocabulary seems to have been lifted straight from a sailor's dictionary, and his temper is more explosive than a roomful of helium balloons and a naked flame. Now, let's introduce the "dynamic duo" of disaster - a couple of teens who are more interested in horsing around than actually handling your precious belongings. These kids were given the Herculean task of moving my treasured glass and wood coffee table, a piece of furniture my deceased mother had entrusted to me. Picture this heart-wrenching scene: these two chuckleheads manhandling my sentimental coffee table, thrusting it back and forth like they were playing a game of tug of war. The table ricocheted off door frames like a pinball, leaving chunks of wood and shattered glass in its wake. They seemed to derive great joy from this carnival of calamity, laughing and whooping as if they were auditioning for a slapstick comedy. To make matters worse, their antics and The' constant profanity-laden tirades caught the attention of my new neighbors. The Homeowners Association paid me a delightful visit, sternly reminding me to "watch my language" in the aftermath of this moving circus. Thanks for that, McMillian Movers. My reputation now precedes me, and I'm pretty sure my neighborhood thinks I've taken up cussing as a hobby. In conclusion, I strongly urge anyone considering hiring McMillian Movers to think twice. Unless you're into the idea of your belongings being treated like clown props in a slapstick routine or enjoy the dulcet tones of profanity echoing through your halls, do yourself a favor and steer clear. If you care about your possessions, sanity, and street cred, run in the opposite direction and save yourself from the chaos that is McMillian Movers. Trust me, you'll thank me later. read more

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My mom's moving company that she booked decided to cancel on her the morning of her move. So to say the least we were in a scramble to find someone urgently to move my parents the same day if the cancellation. Through U-Haul I found McMillan and U-Haul showed that they had the availability for that very afternoon. Before booking I was able to contact McMillan to ensure that they actually were available and the owner immediately picked up the phone and insured us that he would be able to help us out the same day and confirmed timing. Because this was booked through Uhaul this is just a packing and unpacking service. You'll need to rent your own truck. Everything worked out perfectly. He and another gentleman arrived ahead of schedule for the pack and unpacking of our furniture. Took care of our items and made sure no scratches were made and everything was wrapped nicely. They truly helped us out in our pinch and comes recommended. read more

This was by far the best moving experience I have had since relocating here. The McMillan team commitment to excellent customer service was evident from the first conversation. Their responsiveness, flexibility, professionalism and experience made for a exceptionally smooth move. Mr. McMillan has the true gift of knowing how to make all the pieces fit. I will be using his team for all my moving, packing, loading, unloading needs. I highly recommend him. read more

They were very transparent through communication and arrived as planned! Our schedule was busy and changing but they were flexible enough to accommodate. During the move, they did an excellent job making sure not to scratch the wooden flooring as they moved around. They worked at a careful but quick pace. I can tell they worked in a systematic fashion as no time was wasted. Would DEFINITELY recommend. read more

We hired 2 movers for 3 hours. When I FINALLY reached the company 36hrs before my move they said they'd bring a 3rd guy for free. They said they would show up between 10-1030 but didn't show up until 11. When they did arrive it was the owner and what looked like his son and a couple of his kids friends. My entire family made the same comment about concern over their age and experience. At least one of them came in smelling of weed and we had to open all the windows in my house to vent it out since we're getting ready to close. Then they went to bring our washer/dryer down the stairs and instead of using moving straps, they put the appliances on a dolly and dropped the dolly down each stair. We will now have to pay to rebalance our washer/dryer from that impact. The owner who appeared to be the only experienced mover left to go pick up lunch at Chikfila which is about 10 miles each way and was gone for almost an hour leaving the young inexperienced movers there unattended. While he was gone they only moved a couch and a few boxes on the truck. When the owner came back he had to rearrange the truck again as it wasn't loaded properly. He then walked in the house and saw me upset with lack of progress his movers had made and asked "what was wrong" and I said "I'm concerned at the pace this is going, we should be further along." He instantly took charge and got them moving again, but if he wasn't there they had no direction or idea on what to do. He kept having to coach them on how to move boxes and furniture including our fridge which they couldn't even get on a dolly. They ended up using 4.5hrs of time and at the end said the 1.5OT was $277 which he never mentioned he thought we'd go over or what their overage rate was. This was after they showed up and said "we should get through this in no time, you guys already have everything prepped and ready." We move almost every year and know what we're doing. We had most boxes staged in the garage for them, a lot of the furniture on the main floor ready to move, everything was already covered and wrapped. It was literally show up, load the truck kind of move and it took them 4.5 hours with 4 guys plus my husband and dad assisting. We've made this same move before from our apartment into this house with 2 movers and they finished in under 3 hours. DO NOT USE THIS COMPANY. It felt like nothing more than a company that wasn't prepared and stuck us with a massive OT bill. Please note, we would have had no issue if they showed up with 2 experienced movers and an apprentice he was training. At the beginning we felt good with them as it seemed like someone trying to teach young people a trade and skill and at the end we felt taken advantage of. But he tried to play off these kids as experienced movers, which they were not! read more

When Mr. McMillan confirmed the move by phone, I informed him the job entailed unloading a 26' truck into a 10x20 storage unit on the third floor by elevator. I was assured this would be a two man, two hour job and if on the day of needed extra help, he could accommodate us. They arrived 2 hours late admitting they ran 2 hours long on the last job. I told him we were starting to unload and stage the area, for which he thanked us for "helping him out". Remember this, because it comes up again when he decides to admonish me for sitting in my air conditioned car watching them still unloading four hours later (do the math and you realize they ran two hours over the allotted time on our move too). Several times throughout the move, we raised concerns that the unit was too small and that we had access to a second unit but were assured repeatedly he would make everything fit. At the prepaid two hour mark, the truck was still half full. Since they were two hours late, and we still had a two hour drive, we again started taking turns unloading our own truck, bringing them upstairs to our unit. The young person who accommodated Mr. McMillan's was his son and did not appear to be a skilled professional mover but rather a kid who didn't want to be there. As time dragged on, I watched him as he mishandled FRAGILE boxes and took a heavy TV wall mount and dropped it on top of two boxes marked GLASS. He also threw a comforter on the ground then trampled across it as he exited the truck. Mr. McMillan, took offense to me pointing out the boy seemed to not know what he was doing. At no time during the overage did Mr. McMillan inform us that we were going to be charged double what was quoted. He just kept saying we can get it done. If we hadn't have jumped in, we would have been paying for four extra hours. Several times he thanked us for loading carts and bringing them up, but afterwards on the phone conveniently forgot about our help while defending his son. He became hysterical over my commenting on his young assistant's apparent lack of knowledge on how to move larger furniture, and basically having little accomplished without being directed first. Instead he blamed the extra two hours on the time spent waiting for the elevator. At best, elevator added 30 minutes, not two hours. I understand a person is going to take exception to hearing criticism about their child, but I thought I had hired professionals, not a dad and son weekend moving team. Afterward, I texted Mr. McMillan when I learned they were charging us double for what he claimed repeatedly he could do in two hours. I felt he had taken away our ability to mitigate those extra charges by offloading the items into a second unit on our own. He rudely expressed his displeasure in my comments that his young assistant slowed the job down and informed me I am the only person who had a problem with his son's age. By reading the other review, I'm not the only one who had to deal with his unprofessional child. Mr. McMillan stated if I leave my review he will respond accordingly that I sat in my car and didn't help the last two hours. Excuse me? I did help and what for when I was paying him and his child. He also stated he would deny everything I said and make me look like someone trying to rip him off for a four hour job. Once we unpacked the storage unit ourselves and opened the boxes there were four boxes marked fragile that had broken items in them. When I contacted Mr. McMillan to get reimbursed he told me to go ---- myself because I disrespected his child. We ended up paying double and ended up with boxes full of broken glass and ceramics. Apparently, this is this guy's business model to rip people off. AVOID THIS GUY AND HIS CHILD AT ALL COST! I hope no one else ever has to experience what we went through read more