I'm hoping not to eat my words after this but I have not had any major concerns with this location…read more I use them relatively frequently for all my dry cleaning needs. From bedding sets to completely elaborate sequin dresses, I have used them with no significant problems. The service is quick. They continue to have deals and coupons, which I truly can appreciate. The "Hump Day Wednesday" deal and the once in a blue moon "1-day Monday" deal is something I always look forward to. The price is also very reasonable so I'll keep going until I run into an issue.

THE WORST PLACE EVER!!!! This place destroyed my dress and lied about it I was devastated!!! I…read moretook my dress there for 3 days past the pick up date they lied about its condition. When I did see my dress , it was shredded and destroyed. Management was very nonchalant about a remedy. This was a Pageant dress!

Very kind, very helpful and her quality of work is fantastic. I'll be going back anytime I need…read moretailoring.

I have been using Kathy's Custom Tailor & Dry Cleaning for over 10 years. I have really tested her…read moreskills asking her to transform a dress into a completely different look. She nailed it every time. Honestly, I saw a review or two that was not complementary. I find it impossible to believe. Maybe it was the customer. Customers' are not always right, even though we may think so. I would never take me alterations anywhere else.

They use to be affordable.They are expensive but do a good job. If you want anything done ask for a…read moreprice ahead of time

Terrible! Called beforehand to find out the price of pressing 4 prewashed and dried shirts. Quote…read morewas $1.19. Actual price was $25.00! The owned called me but would not honor the quoted price. Never again. Pastor Jerry

I needed same day service and was able to get it done. Fantastic customer service. It's tough not…read morebeing from the area and staying at a hotel close by. Lapels took care of me! Give them a try!!

I went to get some clothes done at Lapels and there's a old Latina lady working there you won't…read moremiss her she's in the videos. She seems so angry with an attitude and also racist. She said my clothes needed some extra charge because of the elasticity which the shirt definitely wasn't. The reason I'm saying this is because when you bring your clothes in she'll try to find some unreasonable reason to charge you more for the cleaning. Instead of giving you good customer service and wanting you to come back she'll try to get as much as she can regardless of what the reason is. She's mean and super rude but Karma has a way of making it its way around. Be careful and God bless.

Fast and responsive service. Never had an issue with the quality of my clothes, and I always bring…read moremy more delicate clothes here.

After the terrible customer service experience, I came home to a bunch of ruined suits. My bright…read morecolor suits were faded, my suits were missing buttons, and fraying, not ironed, and had dirt marks on them. This place is awful and I would like reimbursed. I DO NOT recommend this place.

Helpful and were able to get the homecoming dress dry cleaned in a very short turn around time…read more Very friendly and so helpful. They did a great job with the dress.

The prices are ridiculous. $7 to launder a shirt! Are you kidding? They try to justify their price…read moreby saying they're environmentally friendly, use special soaps, etc. ITS A SHIRT. SHORT SLEEVES. I WILL NEVER GO BACK.

Needed same-day dry cleaning for an unplanned trip out of town. Arrived at Sunset at 7:45am and…read morewas able to pick up at 4:00pm. Excellent, friendly service.

Both times I went to Sunset, I was greeted promptly and taken care of quickly by the staff. I went…read moreon a holiday week and they were able to dry clean my clothes (blazers, pants, a formal dress) around the next day, no extra cost. I also love that they use cleaner products! They have a regular customer in me.

I took a couple shirts here and when I got them back they were so wrinkled I had to iron them to…read moreput them on , The final phase of dry-cleaning operations includes finishing, pressing, steaming, ironing, and making any necessary repairs to restore the garment. I don't believe the final phase was done on my clothes

The young lady that works there is terrific…read more Ownership is ridiculous. They fix a button, I wear it once. Literally bring the pants back two days later. The girl apologized but said there is no way that the owner won't charge me to repair it again ....while I thought that was ridiculous, I was there and it was only two dollars so it wasn't going to change my life. I come back when it was done and gave my debit card and was apologized to again by the very sweet you lady that works there, but told that she would have to charge me 5 dollars if I wanted to used my card. Who carries cash anymore, every place takes debit cards and factors the card fees into their cost of doing business. I will never use them again.