STEAR CLEAR FROM THIS PLACE!!! I took my $800 pottery barn…read morecurtains (white and baby blue) here to combine two '50in panels into one '100in panel and iron two '50in panels for $360. The curtains came back and the seams were not straight and did not fall properly. I two other '50 panels they were just to iron, came back with chocolate or poop on one of them and they looked burnt and off white (no longer the white color they were). After discovering this, I went back the next day. The owner was nonchalant but said she'd fix it. They'd correct the crooked seam and dry clean them all and spot clean the one with the stains. I went back several days later to pick it up and they attempted to fix the seams, dry cleaned all the curtains and all of them had shrunk (severely!!!). They were all now discolored. They reimbursed the alteration and dry cleaning cost but I had to throw the curtains away as they had shrunk about 7 inches and now cream colored instead of white.

They've been taking care of our dry cleaning needs for several years. Alterations can be a little…read morepricey but worth the great quality. We're loyal customers.

Great and timely service, dropped off on a Tuesday afternoon and picked up on a Thursday afternoon,…read moreemployees were all kind and helpful! usf student discount!

Mark read my review and reached out promptly. He took care of the situation and provided a store…read morecredit. Thank you Mark.

Jovanna the employee there does an amazing job at keeping this place super clean, organized and…read morewell maintained! The restroom is emasculate! I'm just washing while I close escrow on a house here but this will be my to go place if I ever need to wash!

I gave LaundroLab 3 stars because there are definitely some things they do well. The facility is…read moreclean, there's a wide selection of laundry-related products available if you forget something, and having TVs throughout the laundromat makes the time pass a little faster while you're waiting. Unfortunately, the customer service is what brought my rating down. The prices are already on the expensive side, and I was genuinely surprised by how inflexible the staff was. I simply asked if they could exchange two dimes and a nickel for a quarter so I could use one of the machines. The employee told me she "wasn't supposed to do that." It was such a small request that would have cost the business nothing, yet it was handled as if I were asking for something unreasonable. Little acts of customer service go a long way, especially in a business where customers are already paying premium prices. While the clean facility and amenities are appreciated, the lack of basic courtesy left a disappointing impression. I hope management considers giving employees a little more flexibility to help customers with simple requests like this.

It's a shame that I couldn't give this business more than 2 stars. They have good machines. The…read morefacility is usually clean. They have a drop off service during the week. And there are a lot of restaurants nearby. However, the machines seem to be dirty on the inside. I am not sure how often they clean their machines. Secondly and most importantly, their washing machines are priced incorrectly. On my recent visit, one of the larger machines was showing $8.00 for a wash but it took $9.00 instead. I was not the only customer that this had happened to. Taking advantage of your customers, especially regarding money, is wrong. There is no reason that the owner can provide to explain why the washing machines are set up that way. I cannot recommend this place.

If I could give zero stars I would! Absolutely would not recommend I called and listened to the…read morevoicemail that said they do drop off service so I went in and a very rude woman at 7 o'clock on a Saturday night. Told me to write my message on a piece of paper with a phone number and throw my very expensive Lola blanket on the floor and Yolanda would get it on Monday. Then she proceeded to tell me that it is a self-service laundromat and there is no guarantee that my blanket would still be there because there is no "security" and it is unmanned most of the time. If you don't actually offer secure, laundry, drop off service that guarantees my item will still be there when I come back for it, don't advertise the service.

You can tell this place is well kept and clean. The lady who oversees it is very sweet. There are…read moresome vending machines, detergents and bleach for sale, tables and huge dryers if you need. I liked the fact that there were a variety of size for the machines. You can use your phone to pay for each of them. Bathroom was really clean too. Our dryer at home went out and had two weeks of laundry to wash plus some towels and bed sheets. We came in at 9 left at 1215 on a Sunday. You can tell it starts getting busy in the afternoon. I definitely recommend. There are a bunch of baskets on wheels big and small which is def a plus!

Clean, well-maintained machines and laundry carts. Very nice lady managing the desk. They also…read moreoffer wash, dry, fold if you don't want to spend your time doing laundry.

Good place, good machines. Can get up too $20 bills changed into quarters. Open 24/7 365 days a…read moreyear.

I always bring my comforters here for cleaning and they always come back clean and ready for…read morestorage. And if you have bulky items this is the place to come to do it yourself or drop off for them take of it for you.

Over the past 2 years, I have become disabled following a planned surgery gone wrong. I am no…read morelonger independent and it's been a very difficult adjustment. I live alone and my laundry had become very backed up. Unfortunately, I fell and required an ambulance/hospitalization. Prior to coming home, my sister dropped off my laundry at Pacoa's - finding it conveniently located in Publix Shopping Center, and it was 72 lbs (several items were wet)! When I was discharged from the hospital we were able to pick it up on the way home! I have never been so pleasantly surprised at the pride these folks take in their work! The clothes weren't simply hung at shoulders or folded and put over hanger; these were meticulously placed so the clothing would remain wrinkle-free and unstretched! The hangers were covered by the light blue drycleaning protective bags. I don't ever take that care with my clothes! The folding was so precise and uniform, I didn't want to take it out. No kidding, when you are disabled and have many, many needs - you notice details like this. And -- it is AFFORDABLE!! I'm so impressed with the efforts and product these folks provide that I want to tell them to charge more as they are definitely worth it! I'm trying pickup/delivery today and honestly, I expect them to be eagerly smiling when they knock on the door! Pacoa is a Treasure in Tampa Bay!

I moved to Tampa recently and my apartment doesn't have laundry. I found Pacoa online and they have…read morebeen a life saver! So easy to work with- I don't know if I can ever go back to doing my own laundry! Clothes are always fresh and folded perfectly delivered within 2 days. I also really appreciate that they don't wash your clothes with anyone else and that you can request them not to dry certain items like my workout clothes. The staff is very kind and takes great care with your items. Truly a great service and value!

They use to be affordable.They are expensive but do a good job. If you want anything done ask for a…read moreprice ahead of time

Terrible! Called beforehand to find out the price of pressing 4 prewashed and dried shirts. Quote…read morewas $1.19. Actual price was $25.00! The owned called me but would not honor the quoted price. Never again. Pastor Jerry

I just moved and hadn't yet gotten a washer/dryer in my place so I came to Pure Spin Laundry. Kiana…read morehelped get me set up since it was my first time. She explained their layout to me with the different sized machines and had a great attitude the whole time I was there working with different customers. There are many ways to pay for the machines (coin, card at the desk, or an app on your phone). Their machines were quick and it was nice that they had many tables available to do my folding. If I need a laundromat again, I'll be stopping in here. In the future, I might use their wash & fold service since it looked so dang convenient!

This is one of the nicest laundromats I've been to! It's very clean, well organized, and makes…read moregreat use of the space. Even the bathroom is spotless and smells nice. There were plenty of machines available when I visited, and they offer supplies in case you forget yours. You can pay with coins or easily through a QR code, which is super convenient. They also have drop-off laundry service and even pickup and delivery options. Overall, a great experience -- highly recommend!

Employees are extremely rude here. Do yourself a favor and go down the street two minutes to coin…read morelaundry, just as clean and the people are nice.

Years ago, we came to this laundromat frequently whenever our washers or dryers would break. This…read moreevening we came to it and are severely disappointed. A large portion of the washers and dryers are out of service. The attendant on duty is cleaning pretty constantly, they're having this many machines out of service is a real pain.