We really like Bruce with whom we've connected about moving our service to New Holland once our…read morecurrent HVAC contract is over. We called to get a quote to replace a heater blower in our HVAC system. The problem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shorty's told us what an easy fix this particular blower motor was. FYI: Shorty's marks up the prices by 20% to the trade and consumers. https://shortyshvac.com Bruce quoted a price of $2001- the highest estimate we had gotten from 5 companies. What part was being used, an EOM, or an aftermarket? We have no idea what that $ 2001 entailed- a massive markup on the part is what we presume, or an incredible hourly rate. We told him the price from Shorty's and he responded that his supplier was double in price. (WUT??) We bought the part from Shorty's. Had to ask twice via text to learn that Bruce was not interested in installing it for us. " We can only install parts we source and purchase. The installation of customer supplied parts presents issues with insurance coverage and warranty policy." What issues are they Bruce? is it that this job means you are making less money since your supplied parts markup is gone? Am sure that is it. Lack of transparency is not a winner for us. We have a 1 year warranty for this part from Shorty's. This quote and final response was unfortunate, especially knowing that we had opted to move to New Holland HVAC after our contract was over. No longer happening.

I am over the top happy with Bruce's work and the professional…read more way he conducts his business. He meticulously installed my new air conditioner, stabilizing it, framing in out, and even filling in a gap between it and my house. You can tell he and his co-worker take great satisfaction in doing a meticulous job!! And the work he had to do in the basement was excellent. It is much better to work with small business owners like Bruce!! I can't say enough good about this business--their skill, work ethic, and professionalism!!

Seeing all these negative reviews makes me wonder. I had a sewer line issue and was backing up into…read moreslop sink (gross). Last time this happened, I caller Kline's Services, but since last time, theyre were bought out by environmental company and prices sky rocketed, so i shopped around. Remembering my time as an HVAC tech, I recalled LPH good rep, so I caller and scheduled them. Dave B. came out and seemed very friendly and knowledgeable. He spent time snaking sewer line till clog was gone. He even cleaned my slop sink, which was full of Shit, literally. One top of that, he only charged me for the special rate they were having for main line unclogging. Now this worked out great, as my special needs kid was putting baby wipes in toilet, unbeknownst to me. These reviews kinda scare me to give these guys my HVAC service, but as far as thus plumbing issue is concerned. Dave B and LPH get 5 stars.

I scheduled an appointment for a job. Jess called my phone while I was at work to see if the…read moretechnician could arrive between 7:30 a.m. and 8 a.m. I texted back yes during work time and called back after I was done with work. The "after hours crew" answered the phone. Maddie checked and said the arrival time was between 9 a.m.. and 5 p.m. I told her what Jess said, and she said I would get a call back first thing in the morning. I never got a call back. Observation: As I was talking with Maddie, she would pause unnaturally for 10 seconds or more and then answer in a tone and tempo that sounded like she was reading from a teleprompter or AI.

i figured I would stick with someone local. The receptionist was very nice. She said the owner…read morewould like me to send pictures of the place where the water system would be installed...I did so and she called back to say that he would quote the job off of the pictures. I sent pictures and never heard back. After a few follow up phone calls and promises that a quote would be coming...it's over a week later and still no quote. I hired S A Way Plumbing and Heating and did the job same day and took a little over 2 hours. I got a quote from Brubaker Plumbing and they said it would take two days...at least $1,000. S A Way Plumbing and Heating charged $95 hour. You do the math!

Buyer Beware. I had a couple plumbing issues pop up, nothing too major. I went online to find a…read moreplumber, figured I'd look small & local. I asked for a quote from Snyder's, they came back with $650-$750, which to me was a bit high, but I figured $750 was worst case scenario. Longer story shorter, I got invoiced for $983. "If it's going to cost more, we'll let you know beforehand". That never happened. I contacted another contractor who said there's no way that job should have cost as much as I was invoiced. Now they did have to come back a second time because my out-of-the-box pump failed and needed to be replaced. Ok, I get that, 2nd trip needed, but an original 2-3 hour job, I got billed 4.5 hrs. Ok, I can let that go because of the 2nd trip. But where I took issue was the materials charge. I looked at the parts list and decided to check prices thru Home Depot & Lowes. It added up to right around $150. I got charged $465 for materials. Now if my price is $150 from a big box store, what do you think Snyder's is getting charged as an in-industry business who bought from a supply house? So their markup is over 300%? That's BS. Plus I was charged for 2 10' pcs of pipe where they only needed 1'. Think they threw the other 9' away? So I called them on these prices, got a response (eventually), and here we are. I paid their bill, but it doesn't mean I'm not going to speak caution for the next unsuspecting person looking for plumbing services. While their face-to-face interactions were fine, it's the business practices and after-the-fact pricing that has me writing this negative review. Save me the do-it-yourself diatribe, there was no way that was a $983 job. There's reasonableness, and then there's price gouging. You decided to go for the money, so you got your money, but I'll be sure to let people know to look elsewhere. Reputations and word-of-mouth still mean something in a small town.

We had a great experience with a less than great issue at our home. Sean & his crew were…read moreknowledgeable, personable & communicated well in terms of when they would arrive & did not detour from that plan. I appreciate a contractor that communicates & delivers what & when they say they will. You get that with SA Way - I highly recommend!!!

Sean's guys always do a great job, every time. They are true professionals who work quickly and…read moreefficiently. They have helped us several times with clogged basement drain lines, and replacing worn out outside hose faucets. They are a really good company and I am glad that I found out about Sean and his plumbing team. We have used various plumbers over many years, and these guys are by far the best and most reliable and the best prices! They don't just try to get you to replace all your plumbing; they try to fix all of your plumbing!

Great SERVICE!!!!!!!!! Quick and reliable…read more I felt that they did everything they said, plus the price tag. We went 30 hours without water to the house but I was told by the York water company that I might need to wait days till I find a plumber to start my job. I feel very lucky that I got a referal to contact E&S. I hope if you need a plumber, at least give them a call.

When you choose to live in and love an old home, you need to have companies you trust at hand, and…read morethat's why we continue to use E&S Plumbing and Heating for the last minute emergencies, planned work, and everything in between. Knowing that Lloyd and Zach are knowledgeable, and thoughtful about how they approach their work, and the homes they're entrusted with is why we have recommended them and continue to do so. A few mornings ago we discovered water in the basement from and unknown source, they walked my husband through a whole house shutoff until they could arrive and worked on first round diagnostics of the possible issue. We followed their guidance and upon their return (when things were dryer lol), they were able to diagnose within a very short time and with impressive accuracy to mitigate further damage and resolve the issue once and for all. Again, we could not recommend them enough. Rachel & Jim - Old East York, PA

Every time I call I never have trouble getting a person out within a day or two. Even in…read moreemergencies I have had no issues with this company. They are a top notch, very professional company. I always ask for Ryan S. when I have jobs I need done. He is always friendly always courteous and always professional. If you want the job done right you need to give this establishment a call.

We just upgraded our central air conditioning system to a new, more efficient system and it was a…read moreno brainer to call Witmer. For the past 15 years we have used Witmer to service our existing system, which they also installed, and we have NEVER had one complaint with ANY of their technicians. In fact the technician, Eric, who installed the York system 15 years ago was the same technician who also just installed our new Amana system. How often does that happen?Speaks volumes for Witmers employee retention. Eric and his co-worker Luis, were very professional and courteous and left our house as clean as it was when they started. From the time we contacted Witmer for a quote, and then gave them the okay to move ahead with the work, it was less than one week to have have our new system up and running. We are looking forward to having them continue the yearly maintenance checks and servicing and can HIGHLY recommended them for any of your HVAC needs.

We can't say enough good things about Tillett ... we've used them several times and they will go…read moreabove and beyond to help. Fairly priced, friendly and extremely punctual.

I recently had a waste pipe clog and break spewing sewage into my basement. I called Tillet in the…read moremorning at 7:45 and they were here by 8:00 ready to fix my problem. Brad is one of the techs I would highly recommend due to his professional work ethic which is a hard thing to come by nowadays. Micah helped him also with this project also a very nice young man. Another technician showed up to put a camera down and clean out the pipes. I don't remember his name but also very personable. I would highly recommend this team anytime. Thank you all so much for helping my family through this situation.

I called this company cold for an emergency based on their reviews. Mike came out the same day and…read morefound and fixed the seeping pipe flooding my sunroom. Since my home is a historical structure this was no small feat. He is a master plumber and has very reasonable rates. I feared my new kitchen cabinets would need to be dismantled or my brick wall destroyed but Mike squeezed into an impossibly small crevice and soldered without complaining.

This guy is GREAT! I had a problem with the kitchen plumbing in a home that is new to me; had no…read moreidea about how the plumbing works or what had been done before. Mike was able to come same day, (no extra charge) and diagnosed the problem as one of two things (explained and even showed everything in understandable language), tried the "easiest-to-try" first and is available to come back if this doesn't fix the problem. VERY nice, easy-to-work-with guy, clearly knows what he's doing and not expensive .... Very happy customer!