Great explaining the problem and explaining solutions for future use. Explained our situation from…read morethe last maintenance man and way better service than the last. 10/10 recommend.

Awful. Sent by Sharp Appliances for a dishwasher. Our previous tech said it was a manufacturer's…read moredefect and wrote a report that I submitted. Sharp needed a second opinion and sent out A+ Appliances. A+ Appliances claimed it was working fine. Not the case. Top rack dishes do not get washed, bottom has a detergent film. They ran part of a cycle with no dishes and said it was getting water (not the problem but they claimed that because of this, they found it in perfect working condition.) They have promised they'd send another tech out and they are not answering my calls and no one has come out. They were also supposed to submit pictures to Sharp and have not. Do not call these guys and if they are sent out by an appliance company for a warranty check, ask for someone else. Its been over a week and no response or next steps.

Martin was incredibly wonderful to work with. We needed a 48" built in fridge and didn't want to…read morepurchase new. Martin had several in stock that were in great condition - we even had a trusted appliance tech go inspect two we were considering, who said both were in great condition! Martin dealt with all of my calls/questions and repeated visits with patience and he was always very responsive. We've gone through almost 2 months of dealing with used appliance shops or people on Facebook marketplace selling appliances and it always felt sleazy to us. Martin (and his dad!) both gave us a sense of honesty the entire process. While we decided to go a different direction all together, I would 100% recommend Discount Appliance Warehouse!

My original Thermador refrigerator was finally diagnosed as incurable it was 25 years old. It was…read morepart of a twin built in set. I reached out to Thermador who found a replacement for almost $10,000.00 that was including delivery, disposal, installment etc. I was not ready to accept this so I googled discount Thermador fridge and I ran across this company and spoke with Martin. He listened to my needs and came up with a PERFECT replacement it was a newer model 2019. He quoted $3000.00 plus $400 delivery and installation. It was such a great deal! He arranged for the delivery and made it happen within 2 days, on Christmas Eve! José and Luis managed the delivery and installation so smoothly, it brought me to tears. The refrigerator was so beautiful I was so impressed. I couldn't help but call Martin to extol the virtues of their professionalism! What an incredible find! Thank you Martin!

"Hello Ricardo, I just wanted to say thank you for all your help at Pacific Sale. Every time I had…read morea question, you were there with clear answers and great support. I really appreciate your professionalism and kindness. Thanks again for everything.

I wasn't gonna give any star but got to put one as they don't deserve any! LATELY since the housing…read moremarket tumbled, HIGH PRICE OF HOMES and interest rates UP & just unbearable therefore no one renovated kitchen, bathroom.......their SALES NOT UP TO PAR. Sales person nice & seems sincere but once sales transaction done-it would make you felt like a HIT & RUN. Unqualified installer Gas Dryer unqualified with no due process and Due-Diligence after installation completed -they would make you feel like a Drive -Thru McDonald's NO GAS DETECTOR Equipment ON HAND to ENSURE whether the installation COMPLETED and Safe for consumers. Thanks GOD I ASKED lot questions. By the way this guys came in with NO-BOOTIES and willing to ROLL THEIR DOLLY ON YOUR millions home on a HARDWOOD FLOOR. Please CHECK IF THEY ARE CERTIFIED GAS/Electrician. I RECOMMEND TO BUY appliances DIRECTLY FROM MANUFACTURER\s.

After being ghosted by another retailer, we decided to order the items on Ferguson Home website…read moresince we didn't have a relationship with any sales reps here. Installation for our new kitchen faucet is tomorrow so hopefully will not have to go through a return process! We were also pleasantly surprised the Brizo hole cover in our color was a "special order" that was going to ship in late October--but arrived within 1 week!!!! Next day update: seamless install! So happy!

The staff, including those at the front desk, were friendly and helpful. Andy was especially…read moreknowledgeable, patient, experienced, and generous with his time. Jesse was accommodating as well on another visit. If you want to avoid a long wait before being shown around, I recommend booking an appointment in advance. The store has an extensive inventory, although the showroom isn't large enough to display a significant portion of it. It appears to cater primarily to a higher-end clientele, with many visitors being interior designers rather than homeowners. As expected, prices tend to be on the higher side. If you know the manufacturer's stock number, you may be able to find some of the same items through online retailers such as Wayfair. However, for large purchases like bathtubs, it's worth considering the delivery experience. Ordering elsewhere may carry a greater risk of delays, logistics issues, or the absence of white-glove delivery services.

Always look at Snyder Diamond first! We suddenly needed a…read morenew toilet & found a Toto we really liked at Home Depot but it was out of stock. Luckily, SD had it in stock & it was even a few dollars cheaper AND delivery was included. Idk why we didn't check here first bc we've gotten several major appliances here & they've always provided fantastic service. So much better than a big box store! Good luck getting help from HD. You can always get someone on the phone quickly & they're friendly & helpful. They're on top of it with delivery & use their own guys so the communication is great. Their showroom is also beautiful with tons of options.

Our experience with product experts, John and Linda, at Snyder Diamond was exceptional from start…read moreto finish! John was the first person I spoke with over the phone, and he patiently listened as I explained our unique kitchen layout. To create a more open walkway between our kitchen and living room, we needed an extra tall, narrow 30" x 80" European-style refrigerator. As it turns out, the only freestanding model sold in the U.S. that fit our requirements is made by the German brand Liebherr. The frustrating part was that although other retailers near us offered the refrigerator for sale, none of the showrooms had the model on display. But guess who did? Snyder Diamond! So we made our way to Pasadena, and we're glad we did. Linda warmly welcomed us and immediately took us over to the Liebherr refrigerator. It is beautiful, well built and checked every box on our wish list. Linda was very knowledgeable and generous with her time. We ended up walking around the showroom with her, picking her brain about everything from kitchen fixtures to appliances. When I mentioned I was a coffee addict, she even offered me a cup from their built-in Miele machine--a small gesture that reflected the personal service we received. The showroom itself is beautifully organized, with a huge variety of high-quality appliances and fixtures. We highly recommend anyone planning a kitchen or home renovation to visit this family-owned business. They've been in business for decades, and have an interesting history to share. In the end, being able to see the exact Liebherr model in person gave us the confidence to make our purchase. We're grateful to John and Linda for helping us find the perfect refrigerator for our unique space. Thank you for making what could have been a frustrating search into such an enjoyable experience!

I went to George's Kitchen and Bath where the showroom is outstanding! I worked with Beth to help…read moreme with my bathroom fixtures for my Master Bathroom. Beth is extremely knowledgeable, patient and guided me thru what can be very stressful. I found exactly what I wanted and happy with my choices. You cannot go wrong working with Beth at George's.

I can't say enough good things about George's Kitchen & Bath, especially Kelvin. We needed help…read morewith a thermostatic cartridge and he went above and beyond. He is incredibly knowledgeable, helpful, responsive, and supportive throughout the entire process. He really knows his faucets and took the time to answer all of my questions and make sure I had exactly what I needed. It's rare to find this level of expertise and customer service. I'll absolutely be going back to George's Kitchen & Bath for all of my future faucet needs. Highly recommend!!

I had a great experience, thank you! Our fridge and icemaker wasn't working. We had a bad…read moreexperience with another repair place-- he came out twice, told us it couldn't be fixed, and that we had to "replace everything." He charged us a lot of money and fixed nothing. I'm so glad we called Pasadena Kitchens-- they fixed everything within 30 minutes and charged a reasonable price. One piece had to be ordered-- he ordered it for us, came back a few weeks later when it had arrived and installed it. Now our fridge works perfectly. They are fast, honest, well-priced. Thank you!!!

I recently had a very disappointing experience with Pasadena Kitchens. I scheduled one of their…read moretechnicians to come by a clients property to inspect the downdraft vent for the kitchen range. After coming by to inspect the vent, I was expecting a follow up call to let me know what the assessment was and what part(s) needed to be replaced and/or if the entire unit needed to be replaced. I called Greg multiple times over the next two days and did not get a response. I called the store directly and spoke with multiple employees about the situation and they said they would speak to Greg and have him call me, yet I never received a call from Greg. After a week of no returned calls from anyone I decided to go into the store to see if I could get some answers. I went in multiple times and I was told once again that they would contact Greg and get me some answers but still (almost two weeks later) I have not received any calls from Greg or any other employees at Pasadena Kitchens. I'm beyond frustrated and disappointed with my overall experience and will not be returning to Pasadena Kitchens. I'm in real estate and have over 700 agents in my Pasadena office that I will make sure to tell to stay away from this place. Very unfortunate that my experience lead me to have to leave a negative review. I hope Pasadena Kitchens does better in the future with their customers, but they will definitely not be receiving my future business or recommendations.

Hi everyone, I just in process of finishing my brand new modern kitchen,…read moremy appliances been delivered without any delays, exactly on time, the appliances installer again as promised was on time and did PERFECT job. Me and my wife we highly recommend this appliance outlet store, not because only that they carry all high end appliances, the owners Hayk and Martin are so knowledgeable top professionals plus very smooth customer service from choosing the appliances to installation, Thanks Hayk Thanks Martin Jack Sulahian

These guys are awesome! Saved me a ton of money on high end appliances: Miele, Thermador, Subzero…read moreand Wolf. Handled all inquiries in a prompt and timely manner. Very happy with my kitchen. Items were delivered and installed by professional installers. They handled service calls even after sale. Honestly, be prepared to have some patience: the money I have saved was worth the wait. I spent over $40,000 on my purchases there and saved about $15,000. If you want the price - these guys can't be beat

Love this place!! Our brand new dryer(LG they stink) went out we went here and got an old school…read moredryer a Kenmore it works beautifully! Cannot beat their prices and selection!! Go here. Their technician's came and installed and set everything up so fast. Worth it! Delivered, hooked up great new dryer they took the old one 500 out the door I could not be happier!!!

Very helpful and knowledgeable, bought a fridge for our garage. Great deal, great value. We're very…read morehappy with our Frigidaire. Good stuff!!!!

I want to send a Big Thank You to Sophie at La Canada location. She is an Angel and she is very…read morekind. Great customer service. Thank you.

Everything you can think of to plant , to grow , from flowers to fruits to vegetables you can find…read morehere . I love this place . When my family and I decided to plant some berries , this was the only place that had healthy looking plants for me to purchase I highly recommend. The service is great everyone helpful and kind , the place is clean and very neat .