you will see a nurse that does not take proper notes. I had a poor experience and I would not…read morerecommend this place to anyone and I sure will not be returning .

Ive been here a few times over the last month or so and each experience has been good! Staff is…read morefriendly and helpful. Facility is clean and they do their best to get people seen in a timely manner. Wait time is about what you would expect for an urgent care but Ive definitely waited longer at other urgent cares I have been to.

This place is awesome...I had an earache and lower back pain and my primary care physician couldn't…read moreget me in for over a week. This place got me in immediately and solved all my issues. Clean office, no wait, excellent staff. Highly recommend!!

Came here for a lip problem a year ago and had a male doctor who was very kind and gave me up to 10…read morerefills on a prescription because it's reoccurring long term. A couple months ago, I ran out of it and went back, but this time I had a female doctor and when I asked for the prescription, she gave me a 10 day dosage with 0 refills and told me if I just "pray to him up there" it will go away. Now obviously, 5 months later it is back and I'm having to book an appointment to be fit in at my doctors for more refills. Do not come here if you want actual help

I went to this facility over one month ago. They charged my credit card for the visit and my…read moreinsurance then processed payment and submitted it to them. I have made many calls to have them refund the money to my credit card and have yet to receive it. The facility gives me the number to their billing department and the billing department says they are waiting on the facility to acknowledge that I am due a refund. It only took them minutes to charge my card, so they need to refund it with that same energy. I'll never go to this urgent care again.

Made an appointment for a pre employment drug screening, had some complications with scheduling as…read morethe online process allows you to make a drug screening appointment at times that they do not do them. But they called and rescheduled me, so no major issues but that could be improved. Amaya was super friendly and helpful. It I'm sick I'll definitely come back to check out their PAs/Drs care. But the facility is nice and new and very clean.

Having never had a please non-traumatic experience at an er, and shying away from hospitals at all…read morecosts normally, I went in by request from the np at a nearby urgent care for very hi bp and pain. It was quiet thank goodness, I was received cheerfully and admitted right away, I asked each caretaker their name but have forgotten some, The admitting nurse was amazing and kind, I remember she had dark hair and nice lashes and a cool script tat on her left arm. My attending nurse, Judith, (same name as my mom's, irony) was fantastic, calm, kind, nurturing. She took fantastic care of me and did not treat me like I was a hindrance. I want to say, Emily?, she took me to xray and was great and we had a nice chat about water shoes, Ecuador and earthing, there was another who did the administrative (long black hair and pretty eyes, she was cool too. I remember she had cool flower tats on her arm. Even the security guard at the entrance was super cool. The attending dr, was nice, kind and had a great bedside manner, not something I am used to from er drs. Ooh there was also a nice nurse who did my ekg. Overall despite being there under scary-ish circumstances w/super hi bp from crazy hip/back pain and stress, they made me feel welcome and cared for. The whole facility was nice, clean and modern. Every care worker in the halls, while i was being moved around was kind. It was a nice calming energy for a place that see lots of trauma and stress. So yes this is the first time I am giving 5 stars not only to TGH but an er. I am grateful for how kind and respectful the entire staff was to me yesterday, New Year's eve, when everyone should be allowed to rest w/fam & friends and bring in the new year with joy. Thank you. Happy New Year 2026!

Sneaky greedy healthcare provider. I now go to Baycare…read more Because of insurance I over paid the several hundred dollars because they demanded payment upfront. Instead of waiting to see what insurance does not pay. Getting my overpayment back was difficult and lengthy..

I went here reluctantly because I don't have good past experiences with urgent/er situations. I…read moremade a notification appt on their website that I was on my way, I like others thought it was an appt, but it's actually just a heads up so they know what is incoming & when. There were a few people waiting in the lobby, I checked in with the front desk guy, I asked how long the wait would be and he said there were 8 people ahead of me. I was a little alarmed because my bp was bouncing between 170-180/100's, not safe. So I waited a few minutes and gathered my thoughts and turned and explained to the man, I get their are other people here but my bp is too high to just sit around and wait. So I was quickly brought back and asked what was up and had my bp taken by a very nice and caring man. He agreed it was way too hi to sit around. Then the NP, Regina came in. She said it was too high and she wanted me to go to the er to get the proper care. She wrote out a script and said this would move me to the front if they were busy. She reassured me it was the best solution she had for me. I was grateful I was in and out of there in 10 minutes because their triage system worked and I advocated for myself calmly. Later that evening, around 7 after I returned home from the er and was resting I received a call that said "healthcare." Thinking it was the hospital, I answered and it was NP Regina calling to ck up on me. She said she was worried about me and wanted to make sure I received propert care at the er. I told her what they did and she she was relieved. We wished each other a Happy New Year, and I went back to sleep. This is the first time ever that I felt cared for in a scary er/urgent care sitch. And I was very grateful. Happy New Year 2026.

Well first of all I wasn't discharged from my appointment till 7:30pm and the pharmacy closes at…read more8pm. Not a big deal except when the pharmacy opens back up at 9am and they say there is an issue with the way the script was written by the doctor. So I've called TGH Urgent Care 3 times and CVS 3 more times as well and still at 1pm have not been able to get this script corrected. TGH Urgent Care isn't correcting their error and now I've been almost a full day without my needed medication and no one is doing anything to fix it. It shouldn't be this hard for a doctor to correct a script they just wrote. This is unacceptable

These guys are awesome. I hate going to doctors but this was a welcome surprise. The wait was not…read morebad at all and they were so nice. The NP that saw me Anne was very nice and so was the student that talked to me first. The faxed over my prescription to the pharmacy across the street for me soi I could just pick it up. I highly recommend if you need to see a doctor

Make sure you ask when you get there whether or not there is a licensed medical DOCTOR on staff…read more Not a nurse practitioner or a physician assistant. The first thing they asked me for when I arrived was my health insurance card and my $100 co pay. They wouldn't even let me see a nurse or anyone or even walk back to use the bathroom without first getting my $100. Then some LPN takes my vitals. All she noted was my chief complaint is coughing. Even though I told her I had confusion and blurred vision. I get into a room and all the physicians assistant does is listen to my chest and give me meds. She doesnt look in my throat or check my eyes or feel my stomach or my lymph nodes. She then diagnosed me with "chronic cough with unknown cause." ARE YOU SERIOUS?! If I had known I was going to get some med school drop out from night school I would have never allowed them to treat me or take $100 from me. My 2 year old nephew can use a stethoscope!!! They of course have no supervisor on a staff and will still bill my health insurance. I better get a phone call from someone IMMEDIATELY.

I can see why this place gets good and bad reviews. This urgent care is located in front of the…read morePublix Plaza on 301 & Symmes. Very easy to find and right next to a Dunkin' Donuts if you're needing a snack. Check in was swift and courteous, front staff was very kind. You'll need to put a card on file for them to charge on. Although there were just a few people in the waiting room, the wait was a bit longer than expected but still reasonable. Rene was an excellent medical assistant and I wish all healthcare professionals that I meet were like that. He was very kind and did everything to make sure you felt comfortable. NP Kamrin was a bit rude and insensitive to my pain and wasn't helpful overall. I felt like she was on a power trip writing prescriptions for everything on the planet. I would return if I had a need, everyone was great from checkin to check out except the NP but it was still a good experience. Thank you for taking care of me!

Wait time even with an appt is unacceptable An 1 1/2 end by…read morebefore anyone was even called back. I do not believe there was a dr even on the premises

Took my daughter here for vomiting that lasted multiple days. There were no other patients there…read moreand they got us back almost immediately. The office looks like it's under construction. It's not clean at all and the room they put us in was completely bare, minus the exam table and had wallpaper peeling off the wall. The MAs perfume was so strong that I immediately got a headache. MA took my baby's temp orally (after I said she had a fever at home) and didn't even get it all the way in her mouth to get an accurate reading. Then we saw the doctor. No complaints but also nothing good to write about her (except that she did tell me to call with any concerns or questions upon leaving, which I thought was very kind), it was a very quick visit from her. Doc decided my toddler needed a shot of zofran so the MA came in with it. She used the largest needle for it which left a scar and bled a lot. My husband has medical experience and called her out afterwards about the large needle and she said it was necessary to "get thru the muscle" but my child isn't 2 and barely has any thigh muscle. The MA then tried to hug my child which made the toddler freak out even more.

awful. No sense of urgency. Here right when they opened but waiting for 2+ hours. This is a high…read morevolume urgent care with only one doctor. Nothing gets done. Really bad. Don't recommend.

Child came in with pain along his left arm, paleness, nausea, and hypersensitivity. Without…read morerunning any tests, Dr. Sandhu quickly dismissed all possible diagnosis with a quick answer as "nothing is wrong with him". The lack of concern for patient and consideration to his pain is frustrating to say the least. He grabbed the patient's arm where the pain was, and pressed on it hard, the patient repeatedly said "you are hurting me", and he conducted a range of motion while continuing to press hard on the patient's arm. Dr. Sandhu continued to insist there is no pain here. We are completely infuriated and disgusted with the lack of professionalism this Doctor showed. We went to another doctor, and the experience was quite the contrary, they ran X-Rays and EKG, and ruled out any possible issues, accommodated the patient and made the proper diagnosis, patient is better now. Would never again visit this Doctor nor Brandon Riverview Medical Association, ever again, and would not wish this experience for anyone else.

If I could give a 1,000 Star review I would in a heartbeat. Dr. Ravneet is the absolute BEST and…read morethe same goes for her husband Dr. Jagdeep. Everyone is so friendly in the Riverview Office. Mr & Mrs Sandhu, their nurses & staff are professional and very thorough. The staff there at the Riverview office work very well as a team and ensures that every patient receives high quality care. Dr. Sandhu'(s) Thank You for being so compassionate & Thank You Riverview Staff for always going above and beyond! I strongly encourage anyone to seek medical care at this office. I promise you won't regret it.

Been dealing with clog ears on occasion for 30 years so I know whats needs to be done. Left ear…read morecompletely clog cant hear, right ear clogged but I can hear. Doctor comes in wearing sweat pants and a hoodie so my confidence is already shot but I proceeded to let them clean my ears. They send in a nurse, she looks like she is in High school and I could tell from the many times I have had this done it wasnt going to go well. Cleaned right ear and never did left. Got doctor again and she looks in left ear and says its infected and sends me on my way with a scip. Never cleaning left ear so I still cant hear. With my experience with this I know thats not true so I go to a ENT in ruskin within 10 minutes l was cleaned out completely both ears and no ear infection.

They're more worried about the local Starbucks closing than me crying of pain saying I already…read moretried pain meds and icing which wasn't working. Would 1000% give 0 stars if I could.