I was determined to find an urgent care clinic better than MD Now. This one was just another block…read moreaway. Everyone was friendly, check in was easy, and the wait was very minimal. The doctor and nurse were very knowledgeable and, above all, CARING! Even though my test results hadn't come in yet, the doctor still called to see how I was doing anyway and gave me options if I didn't feel better. That's unheard of in my experience! I highly recommend them!

I would be the first to say.. I was surprised with my visit in the best way…read more Most of the urgent care centers that my insurance covered closed at 4 or 6 and I was scrambling to find someone and they closed at 8. When I got there, only one other person was is in the lobby. Just a note it's small inside plus they have seating blocked off due to COVID (Which I'm okay with). The staff was nice at the front desk and the paper work wasn't that long. I had another person in front of me , so I had to wait a bit in the exam room. The PA ( I'm saying PA cause usually doctors say that they are a doctor when they walk in, if she's a doctor I really do apologize ) asked me what brought me here and actually listened to what I had to say. She told me what she thought was wrong and ordered some X-rays. Additionally, she added an X-ray to see if what I thought happened was going on as well. Got the X-rays done and what she said was the right thing and she took her time out to explain why. Gave me a shot and I was on my way home. Woke up this morning in barely any pain compared to the day before. Thanks to the staff there for proving me wrong and taking good care of me.

The staff was lovely and helpful. Clean office and efficient. I was able to get the help I needed…read more Would highly recommendrecommend.

This was the worst urgent care experience I've ever had. I went in for a physical and was…read morecompletely uninformed about the testing process, side effects, or what to expect. No one explained anything until I asked. After a family emergency caused me to miss the two-day follow-up, the receptionist -- rude, unprofessional, and careless -- refused to help and said I had to redo everything. They were rough during the exam and even left bruises on me. I paid $120 and had to fight just to get $80 back. If I had her name, I would report them to the health department in a heartbeat. Save yourself the time, money, and disrespect -- do not go here.

This time I made an appointment online because I had been achy, congested, and running a fever for…read more2 days.  I had to wait in the waiting area almost 45 minutes before I was called; and more people kept coming in. I feel like their online appointment app shouldn't schedule appointments when they are really busy. The waiting room was quite cold and I found the chairs uncomfortable....probably because I was achy. Once I was called the staff was very kind and helpful.  They took my vitals, ran a few tests and called in some prescriptions for me. The process was fast once I was called back. I actually started feeling better by evening. I will definitely continue to choose this UrgentMed location. The waiting room can be long; but probably much faster and less expensive than visiting the ER!

A decent little urgentmed in plantation. The staff here is usually, for the most part, friendly and…read morequick. There are a few times that they are WAY behind when it comes to appointments that it makes me wonder what the point of making one is. I had to wait almost 30 minutes past my scheduled appointment because they only had 2 people working at the time. They were apologetic but I was never told there would be a bit of a backup because of this. The location is easy to find and the parking lot has a nice amount of spaces for everyone that needs to come here. The lobby is always clean and there is more than eniugh seating as well. One of their main entrance doors is stuck so there is only one door to come in and out. The rooms are clean but very small so I feel like I'm ontop of everyone when there is more than two people in the room at a time. Overall it's a great urgentmed and my choice in case I get under the weather or need something quick looked at!

Im very satisfied with the service i received at this clinic. I was well taken care of by the…read morefriendly staff. I was out of there in no time and feeling better from the treatment provided by Jennifer Guldager , PA. Thank you MD NOW urgent care.

I had a really good experience here! Everyone was super friendly, especially Ayisha and the doctor…read more They were both so nice and made me feel comfortable. Everything was quick, they gave me the medication I needed, and told me to come back for a follow up. I'd definitely recommend this place to anyone who needs to get checked out quickly!

Visited recently for an injury and the staff was friendly, knowledgeable, and efficient. Definitely…read morewould go back!

This isn't your typical walk-in clinic. This is like stepping into the office of your own private…read moredoctor because once you get to know Dr. Maria Game who is the doctor extraordinaire here, you will feel like, "Finally, someone who listens!" So do yourself a favor and have a medical back-up plan - a place like this to go to if you have an emergency or a place like this to go to after hours or on the weekends. Not only does Dr. Game really know what she's doing (and saying), but her staff has it together as well. This place will not disappoint!

I've been going here for years, seeing Dr. Myrna. She is the most caring healer, always listening…read moreand ready to figure out how to help you. This is an office that never, ever skimps on a referral. From the day I met Dr. Myrna, she has been professional and thorough in all testing, explaining your results to you one by one. I highly recommend this office and especially Dr. Myrna.

Dr. Jason Gajraj is the finest Doctor I have had in my adult life. His Father was my Doctor since…read more1991 who is also phenomenal and still in practice in the Margate office. Dr. Mohammed Gajraj has raised a phenomen son who travels where he is needed. From his office on Pine Island in Lauderhill to University Hospital where he is an intern. I have been his patient for years now and he is remarkable. I have serious injuries which have worsened since my near death experience from an auto accident in 1991. Dr. Jason Gajraj I thank you for your expertise in all areas. Your Heart specialist referal to all the specialty Drs. of Nero Science and more. You are amazing. D. Canuet

The Nurse Practitioner, Geraldine A., was excellent. She was thorough, pleasant, and a true…read moreprofessional. My appointment for a vaccination was running one hour late, but I don't think that was her fault. I would definitely return.

Made an appointment for B12 injection. At no time during making the appointment online did they…read moreask for a script. I don't need a script for flu or covid 19. But for a vitamin they want one. Wasted 45 minutes driving to the clinic to be told that I couldn't get one. If you go to the mall, anyone can get one. I'll be transferring all my meds to Walgreens from now on.

The few times I have needed urgent care this place has never disappointed! Quick, kind, and truly…read morethoughtful medical staff. Always looks clean and the process to discharge! Why does every hospital not follow this! It is so quick and simple. I also visited the pharmacy for the 1st time on this last visit.. wow! Amazing!

Check in was easy, girls at desk were friendly. Dr was a…read morejudgmental jerk who had zero personality. They don't take cash, so they put some random person on a stupid monitor and then you pay with the credit card machine. Meanwhile the chic on the monitor told me I owed $349 for the 2 min visit...fortunately I had checked website prior to going and knew it was $199. When questioned, she stammered and stuttered and made some lame excuse before finally saying it was $199. Had I not already known it should've been $199, I would've assumed and believed the $349 price. $199 was a rip off in itself but trying to overcharge me was BS. Going here only reaffirmed why I don't go to dr's or deal with anyone in the health industry for myself and won't make that mistake again.

I have been to this location twice now. The staff is always professional and prompt. I heve nver…read morewaited over 45 minutes to see the doctor. My last visit I was seen by Dr Brian Levy. Great overall experience. I've been looking to see if he has his own practice, i would love for him to be my primary care provider.

I went to MDNOW because I had a UTI and was prescribed Cipro. My culture/specimen was sent to their…read morelab to verify the antibiotic prescribed and found it to be resistant to the infection I had. Dr De Zalle called to let me know and a prescription was already waiting for me at the pharmacy. My Dr would never have done that and I wouldn't have gotten better. I deducted a star because there was a woman in the waiting area blowing her nose and coughing all over the place. They should proactively bring patients like that to a back room to wait, away from others.

Westside employees went out of their way to make our experience easier…read more My Mom just spent nearly 2 weeks at Westside, within a month's time. Here's why we really trust them. ER - unlike tv ERs, the waiting room is a quiet, small, clean space with security officers and intake staff engaging with us. We didn't wait long to meet Mom inside the large ER and stay with her for more than an hour while they ran tests. When Mom was cold, they gave her warm blankets from their blanket incubators. When she got hungry, they got her food. The nurses - they are the hands and eyes of the doctors, who saw Mom every day. No matter when we ask, or which nurse, they all knew how Mom was doing, and not that generic 'she's ok' but a breakdown of what went on. Each day, before we walked into Mom's room, we'd speak with the nurse assigned to her room, and find out her health status. Every nurse made time for us. I've never seen nurses move so fast but they made sure no patient 'waited' long for them. Mom's nurse Michelle shared medical info about Mom and I had questions. She got the doctor assigned to Mom's case to call ME on a Sunday night, while we were in the hospital. I still can't get over that. Dr. Lopez called me with calm kindness, not annoyed tone. He was really nice and offered info I didn't think to ask. Totally amazing experience. The food - my Mom has stayed at two rehabs in the past 5 weeks and didn't love the food. But while at Westside, she ate every bit of food she was served. They put a purple orchid on her plates so she ate with her eyes and then with her fork! The cleanliness - this is on another level. You cannot find a bit of dirt or a paper or anything anywhere in that building. One day, we were in the elevator and an employee with a mobile housekeeping cart got in. Then another person from housekeeping joined us a floor up and when she saw the cart, she struck up a conversation with the other housekeeping person. She said how her cart is in the shop and she can't wait to get it back. They were talking about their carts like they were luxury cars. Professionals were given the tools they need to do their jobs, and they do their jobs perfectly. Go into any rehab and compare it to the giant size of Westside and the sparkling cleanliness that Westside has. Security and coffee shop - no matter who is working the desk, these are the nicest security officers ever. They are all in uniform and they are all professional. They go by the book about ID and where you're going,etc. But they are the sweetest, most considerate people too. One night, after becoming known to all the officers, having gone to the hospital every day, we got there just after visiting hours. We had a cup of tea for my Mom who asked me to bring it. We stumbled outside of the locked doors and were so burned out we couldn't figure out what to do next, and as we were kind of in shock that the doors were locked, having gotten used to the 24/7 of the rehab, an officer let us in. We went to Mom's room, dropped off the tea and took the elevator back down. We didn't take advantage of their kindness and we were in the parking lot within minutes. When you can, go to the coffee shop because the guys there are very friendly and considerate. When I told them I was getting Mom tea, the guy put two bags in the cup. When I added spinach empanadas and guava pastilitos for us to eat before going to Mom's room, they heated them for me. Likely both the officer and counter guy pushed the rules a bit, but they made me feel ok after being emotionally pushed and doing my all to keep it together. Case managers - every one of them is truly interested in sharing information and keeping us aware of insurance approvals/discharge orders/appeals/etc. Everyone of them but Nancy. Luckily they rotate the worklist so even if you get Nancy, hopefully in a day or two you won't. She is abrasive and obnoxious - and we got along! When I broke my wrist in 2025, we went to Westside. It was a good experience and I'm glad we went there. Through the years, under whichever name on the door, my late grandma, late husband, current husband, Mom and I have all gone there for treatment/testing. I have nothing bad to say about the hospital and especially this year, am very glad we trusted Westside. Mom is on the mend and hopes to see the Westside healthcare teams socially, only.

Can I give this place a -10 stars?…read more I've been to many hospitals over the years, and this was, by far, the worst experience I've ever had. I brought my brother to the emergency room with a severe open wound that was bleeding heavily and clearly needed stitches or surgery. I won't post a picture because it's graphic. Thankfully, I applied a wound-sealing product before we arrived. Despite the seriousness of his injury, he was left sitting in the waiting room with an open wound among everyone else for an extended period. That was very concerning to me. What disturbed me even more was the registration process. Registration staff were collecting patients' personal information out in the lobby where others could easily overhear. My brother, while still bleeding from his open wound, was taken to an area between two public restrooms to provide his personal information. From where I was sitting, I could hear other patients' names, addresses, medications, and other private information being discussed. In my opinion, patients deserve much more privacy and dignity than that. The only people who showed genuine compassion during our visit were the older white gentleman working security and Enrique, the ARMP. They treated us with kindness and professionalism, and I sincerely appreciate them. I previously worked in healthcare, including serving as a JCAHO Coordinator, so I understand the importance of patient care, privacy, and compliance. Based on what I personally observed during this visit, I left deeply disappointed. Every patient deserves respect, timely care, and protection of their private health information. Unless there are significant improvements in how this facility operates, I would not choose to bring a family member or friend here again. I hope hospital leadership takes patient experience, privacy, and quality of care seriously and makes the changes needed to restore confidence in this facility. HORRIBLE EXPERIENCE AND WORST EXPERIENCE