1. Mechanical Air Systems

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    Cleveland, OH

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    Mechanical Air Systems

    4.0 (4 reviews)

    Services - Mechanical Air Systems

    Plumbing inspection

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    7 months ago

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    7 years ago

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    11 years ago

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    12 years ago

    Horrible service the receptionist was rude and the person they sent never fixed the problem

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.8
    (79 reviews)

    The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

    The worst ever! Clogged drain in laundry room. Inexperienced plumber could not clear the clog…read moreand gave us a wrong diagnosis. Plumber brought his boss over to try to scare me, a senior lady, into financing $12,000 to dig up my downstairs because "pipes were separated." I refused to sign anything! My son paid $250 for the plumber to do nothing and try to high pressure me. We had another company come out. The inspected and found a bad drain and a HUGE root ball. They replaced the bad drain, they let me watch on the monitor when they dug the hole. The downstairs was restored, washer will be re-installed when new cement is dry. The cost was 1/3 of the RotoRooter quote. If RotoRooter wants to make this right, credit my son's card for $250.00. His name is Jeffrey Krock. I am Anne Krock from Solon. You may find the account under my late husband's name, Howard Krock. If you can't access son's card, send me a check and I will forward it to him out of state. I warned my neighbors to stay away from your company!!

    Sal's Heating & Cooling, Plumbing & Sewer

    Sal's Heating & Cooling, Plumbing & Sewer

    2.9
    (180 reviews)

    Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

    Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

    Action Plumbing

    Action Plumbing

    4.6
    (16 reviews)

    I live in California , but needed assistance on behalf of my elderly parents who still live in…read moreParma. Their kitchen sink was badly clogged and after two weeks of my father insisting that he could fix it I called Action Plumbing. Within one hour of my call they had a guy out there. Turns out my dad was looking at the wrong pipes in the basement and the kitchen sink needed to be snaked as well as have new pipes put in. My dad is a former engineer, used to be able to fix everything and tends to be mistrustful of "repair" services - he admitted that the guy knew what he was doing, was assured that it was done right and that he couldn't have done it himself at age 84:)

    I absolutely love this company and would not hesitate to recommend them! Jim was the first to come…read moreand check the issues with my heating system, he was personable, professional, knowledgeable and very efficient! He not only explained exactly what the issues were but provided photos. Upon his recommendation, installers Jesse and Darcy arrived the same day to begin installation and were extremely thorough and personable. Kenny showed up to check my electrical system and again was knowledgeable, professional and was able to explain and give options for issues within this system. Both owners; Ben and Alex were in touch and available if needed and also were a balanced blend of professional and personable! Action heating & Plumbing...my go to! Kaysville, Utah

    Mechanical Air Systems - plumbing - Updated July 2026

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