First rate facility and awesome customer service …read more Been a customer for over 10 years- always happy with their service.

Great place for getting my insoles installed in my shoes!…read moreStaff was friendly and supportive.

Lawrence is kind, courteous and helpful in helping me find the best shoes for my "worrisome" feet -…read morethey are small but can be tricky with my narrow heel. Great business - definitely would visit again.

This was the only medical supply place I could find to take my insurance. I arrived at 9:00 a.m. on…read morea Monday when they are supposed to be open. I waited around 30 minutes and they never opened. I drove 45 minutes from home on my day off and they totally wasted my time.

Medical Equipment Distributors has been purchased by Rotech Healthcare, a national medical…read moreequipment supplier. But if you call the local office the are still answering the phone as Medical Equipment. Yesterday I received a call from Rotech indicating my insurance has denied my monthly bill and CPAP supplies order. Surprised I asked him if my Pulmonologist had forgotten to send in a new prescription. Hard to understand he indicated in the affirmative. I asked if I needed to call my Pulmonologist, he indicated I needed to call the local office and they would know what to do. He indicated I should tell them to remove the "pick up" order. This morning I called Medical Equipment. I did have to hold for a long time. But I suspect it's because their staff has been cut by their new parent company. Niya answered and was extremely nice. She verified my Medicare card number then went into my account to try and figure out the problem. They did have a current prescription from my Pulmonologist. She also said she saw the "pick up" order and indicated that Rotech was wrong. She couldn't remove it. Not understanding what the problem could be Niya said she would research the problem and call me back. I have no doubt that she will. I feel completely comfortable with Medical Equipment and their employees. They've handled my medical supplies needs very well for years. A special thanks goes to Niya.

If Zero stars were possible that's what I would give. This is by far the worst company I've dealt…read morewith since arriving to Hampton Roads in 2006. Their job couldn't be easier; receive prescriptions from doctors and provide the equipment that the prescription calls for to patients. That's it. And not just any equipment, but CPAP equipment. The equipment that allows people to breath properly while they're asleep. No small thing. It would be reasonable to expect they take the job seriously . This company does not. Despite providing life preserving medical equipment, their lack of professionalism, dishonesty, and complete disregard for customer service is at a level that actually makes them a danger to their customers. A family member of mine uses the prescribed medical equipment they provide and they do as little as possible to get the medical equipment to their customers in any sort of a timely manner. I had to go to the store front three different times asking to obtain the equipment for my family member that is needed in order to breath effectively at night. They gave me the run around, fist telling me our prescription never arrived despite having used it at that location prior, and now that it was set I would receive my equipment. Weeks later i returned having still gotten no equipment, and they lied again and told me it was a clerical error that caused the problem and i would receive my equipment in 7-10 business days. 3 weeks later having still received no equipment I returned at which point I asked why i had come three times and received no equipment? And why i had been told things that were not true on three occasions. ultimately I was told I would be better off just buying the prescribed medical equipment myself out of pocket "because they were changing companies". The change was used as an excuse for months and didn't happen. The moral of this story is : If you need a CPAP- do NOT use this company, if your spouse needs equipment do NOT use this company. Utilize every available resource going forward to get what is needed. But do not waste your time with this company.

Have been doing business with JBC for several years now. Have been very satisfied with their…read moreattention to detail and rapid and courteous service. Thank you JBC and keep up the good work!

From the owner: JBC Corp was established in 2006. We build custom medical kits and assemblies, ranging from IFAKs,…read moreto complete AMALs, for use anywhere from clinics to battlefield to ships and austere locations around the world. Beyond our medical assemblies, we have built a variety of convenience kits for canine training, SAR, MISHAP, space decontamination, and Tactical Site Exploitation. Along with the experience of our internal staff, we utilize the knowledge of engineers, physicians, and medical researchers and leverage our close relationships with manufacturers to build comprehensive kits and assemblies that are innovative and user friendly. JBC Corp products are designed to be the best, are built to last, and proudly made in the USA.

Over the years I have purchased OTC products at this location at Target on First Colonial…read more Although I do get prescriptions at CVS, I get them close to home, or mail order. Service has been friendly at counter, inventory is typically stocked well. As well the area is kept tidy. I will continue to use this CVS location as it's very convenient when shopping Target.

9/20/22 I walked into CVS to return an item. Pam (I think that was her name, strong northern…read moreaccent) "assisted" me. I was told I needed to show ID in order to return, it was a doordash order. I said "ok ill be back in 5 minutes. I grab the item and receipt and started to walk out the door. I hear her YELL "YOU'RE WELCOME" as i'm walking out. As if she is TELLING me I should have thanked her. For what yet, I wasn't sure. An inconvenience? I returned to the store a few minutes later and was helped by Carolyn, who was wonderful, and the store manager. The entire time the manager was assisting me, she (Pam) was mumbling under her breath that what I was saying was wrong. It was just very rude. I was sure to thank them after my return was complete. But never in my life have I had someone in retail treat me like a child that did not say thank you.

United Medical was the provider for my compression leg unit, my appointment for measuring and…read morefitting with Kenny Norman JR went well he came to my house explained the unit I would be receiving, how the unit worked. After my unit was delivered Kenny made sure the pressure was set comfortably on my leg. Reading other reviews that were negative was such a disappointment. Would highly recommend this company and Kenny Norman.

United Medical was the Medicare provider for the compression wraps I use to control swelling in my…read morelegs. My appoints for measuring and fitting went well and the people are courteous and professional. My only complaint is you always have to leave a message when you call them; they never pick up in person. Then you potentially play "phone tag" until you're able to pick up on their call.

Don't buy from these guys their customer service sucks if you don't spend enough money. They will…read morealso send you different products than promised.

A flawless experience! I received a prompt phone call after contacting on the website and we set…read moreeverything up (on short notice) in five minutes. I needed a vehicle with ramp for a wheelchair for one day. The vehicle was perfect and clean and I was given a thorough demonstration on how to operate everything. It is so refreshing to have something go exactly as planned in life with no hiccups! I HIGHLY RECOMMEND!

Great work, very professional. Carolyn (coordinator), Angela (front desk), and Mike (installer)…read morewere all fantastic. First rate experience, highly recommend. Never pushy, always friendly and willing to answer any question I had.