This place is poorly managed, understaffed, and hungry for the money. The people working there are…read moredoing the best they can but the system is a mess. They are missing out scripts almost every other visit. CVS is a profit before people medical monster villain corporation. They don't care about you or their staff. Support independent pharmacies!!!

CVS is like any other pharmacy in the USA. terrible. When my blood sugars shot up to 300+ I called…read moreOptum on a Friday. They could not get the Trulicity to me until the following Thursday They suggested I call CVS locally and have the scrip transferred. CVS did not have the drug on hand, they said it would be here Monday after 6pm. By Monday I am now near 500 blood sugar. Its was not there on Monday they it not know when they could get it days or weeks. They suggested I call Rite Aid. Rite Aid same problem they did not know when they could get it. I then went back to Optum who were going to ask CVS to transfer back to Optum. I have lived in other countries and had medical care, USA is the worse for medical care and the most expensive. The average American does not know this until something happens to them.

This is our local store and one we visit frequently. We like that it's relatively easy to get into…read moreand out of, has a gas station attached, and the store is generally well stocked. Prices at Giant, like everywhere, seem to keep creeping up but if there was one and only one store we had to go to, regardless of prices, this would probably be it. As it is, we usually visit three stores to get certain things at each one and Giant, this one, is usually on our weekly shopping trip. We don't like self-checkouts and thankfully, this store seems to make an effort to have several manned registers. Thanks for that.

Our go to grocery store in Carlisle. They are always well stocked, the customer service is…read morefriendly, and they have healthy options and a large produce and deli section.

Wow, a rare afternoon trip and, thankfully, there were many registers open and the crowds weren't…read moreterrible. As usual - for this Walmart - they had what I came for and I was in and out relatively quickly. The cashier and the greeters were both friendly so this was a successful trip. What is the secret sauce that this Walmart has that other ones don't? Friendly people? Yeah, that's one thing. Also, easy in and easy out parking lot and this store seems much better stocked than other Walmarts and it's not because nobody comes here

Lady at self checkout named Shaniqua was very unhelpful, there were a pair of socks at a discounted…read moreprice, and there were multiple pairs at the same discounted price yet they rang up as full price. When I mentioned this to Shaniqua she says nothing she can do and rip the socks out of my hand.

I have purchased prescriptions at Quality Care Pharmacy on 1 Sprint Drive for many years and have…read morealways received a good co-pay price for five dollars or less. I recently attempted to purchase the same prescription that I have had for many years and was informed that the co-pay price had increased to OVER FIFTEEN Dollars! One of my prescriptions had increased by over EIGHTEEN TIMES! I attempted to work with the pharmacy to determine why this occurred but they would not budge. I contacted CVS, Walmart and Giant pharmacies and found the same prescription for less than FIVE DOLLARS! Quality Care Pharmacy is RIPPING CUSTOMERS OFF! AVOID THIS PLACE!

I was going to the gym and Quality Care is right next-door. I've seen it often but had never…read morestopped in preferring Rite Aid or CVS but today I thought I'll stop by to pick up a small item simply because it's right next to the gym, right where I was. There was no one at the front counter so I went back to the pharmacy and waited. Another customer lined up behind me and we were both waiting. Neither the clerk on register at the pharmacy nor the two other personnel behind the counter said a word to me but the one on the register was making small talk with a gentleman ringing out his prescriptions, talking about a painting that was hanging on the wall for sale. I run a register part time and I try not to delay my customers by making small talk when there's a line.

I have tried to come to the Chrysler Nationals car show every year. Every year this Rite Aid has…read moreeverything I need for the show. Ice, cooler to store ice, water, diet soda, and even a drink cooler this year. Staff is always helpful Parking is easy, quick in/out.

When I first moved to Carlisle, I called and asked them if I could transfer my prescriptions from…read moreanother Rite Aid. The young lady in the pharmacy was fine until I mentioned I was a pain management patient. Then I was told they wouldn't accept me as a patient unless my physician called them PRIOR to my even bringing a prescription into the pharmacy...which is NOT standard procedure. I ended up having to transfer all my medications to another pharmacy chain store. When I mentioned the trouble I had with this store, my pain management provider had their office manager call in and speak with the pharmacist. How about getting to know your customers and not make assumptions based off their medication list.

Convenient and good customer service. Have been going there for years and will continue to do so.read more

I just started at this location and was very displeased. I had a prescription with one refill…read morestated on the bottle. It was filled the first time without a problem. I called to have the second dose prepared and it was not ready later that day. I was told the doctor had to approve it. It already had one refill on the label so it was approved. After 2 phone calls and another trip to the store I was told they were waiting on my insurance co. to approve it. It was filled once so???? There reply was we put it through Goodrx. OK so why did you not do it again? We figured you needed it the first time. Really??? I am a fairly easy going guy but just keep quiet and even admit you could have handled this in a better way. No they decided to argue with there customer. A little common courtesy goes a long way!

Today I visited my local Rite Aid to pick up a prescription. Store number 03607 is located on…read moreSpring Road in Carlisle Pennsylvania. I visited the drive-through pharmacy where there are two lanes. I pull into lane two. The lady working the window proceeds to tell me that I am not permitted to pick up prescriptions from lane two, and that I need to drive around and get back in line behind everybody else to pick up a prescription and I have to go through Lane #1. I explain to her that I've never had a problem picking up medication's at Lane number two, but she told me that I needed to drive around and sit in line again, she was extremely rude.

Rite Aid staff is the best. However, the staff/Pharmacists of the Pharmacy are working on a…read moredifferent plain. Recording this in December 2021, the Pharmacy staff's inconsistency has been mind boggling. I tried to go through the drive thru last evening and this morning and no one is answering though they are inside. Their hours are completely wrong on their phone recording, their website and in store. When I pressed the drive thru button for help, o one came, no one answered though the lights were on and a staff member (male) was clearly visible and working at the computer all but 3 feet away. No answer, no acknowledgement, my phone call wasn't answered, nothing. And for that two stars. It's ridiculous.

This place has gone down hill FAST. I had been a patient here for literal years. Since 2022 the…read moreowner has lost the very valuable employees that made SmartMed so wonderful. The old lady's there are nasty, they roll their eyes and give major attitude for simply asking a question about my medication. They dress completely inappropriately for a medical facility. Today I walked in with my husband, picking up a few prescriptions. They told me they wouldn't be able to fill my heart medication. I asked why, and she rolled her eyes and said she didn't know. I asked how I could go about switching my medications to a new pharmacy. She told me I needed to call them and figure it out. I said, "it's a real shame this pharmacy used to be really nice." The old lady Lisa came outside and screamed "Assholes!" At my husband and I in the parking lot. I even overheard workers gossip about patients, calling them "poor" when they're unable to meet their copays. I don't know what has happened, I don't know why the owner lost the employees that made Smartmed such a lovely pharmacy. The employees clearly are miserable and hate their jobs, making every request seem like a major inconvenience. I've since reported to the better businesses bureau as well.

From the owner: At SmartMed Prescription Center, we provide fast, friendly service for all of your prescription…read moreneeds located in Carlisle, PA. We have been providing top notch customer service for over 10 years. We can fill most medications including: Premium medications Generic medications Refills New orders SmartMed Prescription Center can offer the same low price as many bigger pharmacies. In addition, we offer convenient options for pick up or mailed directly to your home. We are dedicated to keeping our customers happy. Call SmartMed Prescription Center today!

This store isn't our main store but it's the one closest to us. We don't do primary shopping here…read morebut use it for fill-in or speciality items. If we need a prescription, we usually have them called into here. There's nothing terribly convenient about the store: the parking lot is lumpy and not particularly easy to drive around in. The pharmacy, though convenient, is small. The store is well-stocked but the prices seem high. There is always at least one cashier and frequently two available. What makes this a four-star store? The people who work here are, without exception, friendly. Weis donuts rock. And Weis ice cream is terrific. The ice cream selection here is outstanding! Also, coffee seems to be on sale here for better prices than Giant and frequently wallys. Tonight, I stopped in for ice cream for our apple pie and Angel waited on me. As usual, like everyone else here, she was exceptionally friendly and helpful. Smiles and being pleasant go so far!

I just started shopping here and it's awesome. Its carts alone are worth the visit because their…read morewheels always work. If it was struggling in years past, i believe it has now turned the corner. But please don't everyone come here because I also like how uncrowded the parking lot is.