The employees at the San Jose Hedding Office are very helpful, courteous, friendly and…read moreunderstanding. There is a long waiting line for assistance, but once you are inside the employees are there to solve and assist you with your disability claim. I greatly appreciate the quick response. I arrived on Tuesday 9:30 am out by 11:15- Had my claim back payment expedited and received auto deposit today Thursday...within 3 days!

This location is severely understaffed, waited hours. Workers are rude and don't seem to know…read morewhat's going on half the time.

I was in-and-out in 25-minutes for my name change appointment. It honestly took me longer to drive…read morehere and find parking than the actual appointment itself. You clear security on the ground floor and the guard directs you to the 2nd floor. You check-in, wait for your number to be called, then proceed to the appropriate window. You need to call to make an appointment as they don't take walk-ins. I had to wait 30+ days for the next available appointment (-1 star for the month long wait). Not sure if it's always that way or if it's just the year-end rush. Other than that, it's fairly efficient.

You need to go there when you're my age I'm 66 and this stuff is confusing. So if you need money…read morebecause you earned it over your lifetime, then you need to go and find out all that really bullshit that goes with it. Some of it's good some of it's not. But it is what it is.

I went into taco bell catina 9in friday night trying to use the restroom. As trying to the use the…read morerestroom 3 police officer stop me for no reason telling me to go around as just so I don't past them. As a young black female adult in San Jose, they DID NOT make me feel safe as i as just using the restroom ( if needed buying something) the fact i could'nt walk past them as just trying to to use bathroom is a HUGE problem

I went in to turn in 3 Police reports. I wanted to letvthe Officers at the glass windoknow that the…read more3 people who have been Stalking me were on the premisis. They were shoulder and not doing anything. The window where people help with Police reports and other reasons was empty. One worker walkef up finally. Yjetr were at least 25 people waiting. I ended up leaving, and will return another day. The Stalker is Michael Espinoza who goes by Uncle Michael. He is with 2 women every time. He is at Large. This is the worst service ever. .

Why is it when 90% of the time that you come into the IRS office to try to resolve an issue? You…read moreare greeted by an employee that seems to be unhappy at their job and then it reflects on their customer service. It's very irritating when you're trying to explain the situation and you're just cut off and the young man helping you can't even look you in the eye when speaking to you. I can count on one hand, the times that I have had a positive experience with an IRS employee that has amazing customer service. It is a total of two times. two stars for the two employees they gave great customer service. I'm sorry I didn't get their names.

I was soooo disappointed upon entry to this place. I went there to get assistance. Sadly all I got…read morewas horrific attitude and disservice. I was Told like a child No Appointment you'll be lucky to get seen. Register here and sit down! 2 hours passed and I left the 2 white women at the window were abrupt to say it nicely. I called for an appt can't get through the line cuts out after its message plays then I called for an agent the AI can't understand what form I need hangs up also! Terrible service Ready to leave usa.. too bad I can't put no stars..

I am writing to express my sincere appreciation for the excellent service I received at the…read moreCampbell office today. Although I was technically in the wrong location based on my home address--which corresponds to the Mountain View office--I explained that the Campbell location is much more convenient for my workplace. The representative at window 12 was incredibly understanding and assisted me with my Medicare application with great patience. I was assigned ticket number D62, and I could not have asked for better service. I wanted to share this feedback to ensure her hard work and professionalism are recognized. Thank you again for the great experience.

They lie. They act like they want to help you, but in the end, you get nothing. But they're very…read morekind. What I can't understand is why they call mentally ill people up on the phone and ask them to explain their side of the story. What the heck? They want you to be all nice and cheerful as they're getting ready to yank your disability check. What is wrong with you? Also, if you become the payee for any grown-up and there's any problems they're gonna make you pay back the adult who got the money. you will be responsible to pay it back. And then they'll ask you to explain why you shouldn't have to pay it back. absolutely the most backwards group of people I have ever encountered. The problem with the whole system is the people who call you up and ask you to explain. They get paid to giggle as you try to wiggle yourself out of their jam. Then they deny you, and then the process just goes on and on, and on clogging up the whole system stealing the taxpayers money. They need to stop denying people. they need to grant their disability which they're gonna get in the end anyways and stop wasting money on the process. billions of dollars is being wasted on the process, and the poor judgement of the people left in charge of the judgments. Pancakes sounds good right now.

Booked an appointment for 11:30 AM and still wasn't seen until 2:30 PM. What's the point of making…read morean appointment if you're going to wait three hours past it? Staff member she(white american lady -short hair) ignored me and walking away. I had to chase her and block her, to get an answer. Then she said it's going to take ~2 hours for those who don't have appointments. You made me wait for weeks and then you take people with no appointments. To add insult to injury, then this office started taking appointments of those people, who came after me. Completely unorganized and disrespectful of people's time. This office needs serious improvement in scheduling and efficiency.

The service at the Fontaine rd. Branch is great! Even through it's busy,I can count on being well…read moretaken care of. Sincerely Richard G.

We made an appointment online to get married. The whole process was very easy…read more They have a really big parking lot, and very good signage. It was easy to see where to go. This building looks brand new and very clean. The person working at the greeting station was very helpful with what we needed to do, and checked in on us filling out the paperwork online. When we completed the paperwork, they saw us right away. A very straight forward process. I felt like the staff was very caring and helpful!

I honestly never expected a visit to a government office to go this smoothly!!!…read more The place is clean, bright, and so well organized. Every single staff member I interacted with was kind, patient, and genuinely willing to help, which made the whole experience surprisingly pleasant. I wish more public offices could operate like this. Honestly, this entire team should be sent over to the DMV to show them how it's done Thank you all for making what is usually a stressful errand such an easy and positive experience!

Are you in need of their support/help. Well, if you don't mind waiting til hell freezes over, by…read moreall means, go for it. Just tired of all these agencies that tell you they can't help but give you NO alternatives to the right path. Bogus and waste of time and sooooo disappointing especially when you're in need. Get rid of these agencies that say yes to scammers and not the real people who need it.

Must have gotten here on a good day. Only 4 people were waiting. When I arrive there was no one in…read moreline and was helped right away. Business must have taken 15 minutes max. Ladies behind the window were very helpful and pleasant. I was expecting the worst...like the DMV...hahaha Parking lot is small so I would recommend going during slow times. Haven't been in this area in 20-30 years. Driving by the Pink Poodle and Burbank theater brought back memories. hahaha

The unvarnished truth about this place is that, at best, it is filled with self- congratulatory,…read moreself-deluded, incompetent, and silly, quirky little buffoons who might think that they are doing some good, somehow. Oh yes, you might get an EBT card, some bus tokens, gift cards for dds discounts and the dollar store. When pressed, they will provide you, literally, with a tent and a sleeping bag, which I have yet to open. But that is it! They are not going to give you any money or a loan of any. They aren't going to give you any housing, because, they claim, they have none to give. They will refer you to the homeless hotline, another fraud, for a referral to a shelter. If you call you will never get a shelter bed and they will never call you back, just another dead end. I could on ad infinitum. Truthfully, I was just being kind, because that is my nature, I try to see the good and overlook the bad. In actuality, they are an abomination and a fraud. The simpering propaganda on their website offends one's sensibilities. The imperious and condescending and haughty conduct and tone of some of their staff is truly comical and laughable in view of the fact that they produce absolutely nothing while sloping at the public trough. It is beyond disgusting one can only hope that there is a special place in hell.

This was the best thing that ever happened for me! Great resources, and helpful staff. They give…read morethe tools to get on your feet but you need to use them to keep standing.

Thank you to the San Jose Building Permit Department…read more It was a pleasure working with Gilbert Phạm and his team on our restaurant project. They were consistently professional, knowledgeable, and supportive throughout the process. Their clear guidance and constructive feedback helped ensure the project progressed smoothly, stayed on schedule, and met our client's expectations. I sincerely appreciate their professionalism, dedication, and support.

"Working with Gilbert Pham on my Reroof project was a great experience. As a building inspector, he…read moreis top-notch. He stayed in constant communication and was very quick to respond to all my questions via email and phone. I especially appreciated his guidance on Title 24 information--he is very knowledgeable and genuinely helpful. Thank you, Gilbert!"