Was super easy to schedule an appointment online. Checking in was easy.  Staffs & Doctors were very helpful. Got the care I needed. Thanks to the Dr I no longer have eye pain. read more

The NP and Dr Rashid are nice, but the office staff is terribly incompetent, they can't do prior authorizations and constantly bungle sending prescriptions to pharmacies. I'm done being a patient, having to constantly chase down people to get prior authorizations and prescriptions done. Office staff sucks, get new people and maybe I'll return. read more

My husband had covid earlier in the week and was prescribed Paxlovid. He eventually tested negative. When I started not feeling well, I took a covid test -- we only had expired tests at this point, but since it was positive, I went to Medics USA so I, too, could get a prescription for Paxlovid. I tested negative there - which wasn't surprising because the nurse hardly swabbed my nose! I tested positive again this morning. Save your time and money and go elsewhere for care - this was joke.... this was after I waited for 45 mins for the nurse to "swab" me... so I was there for an hour to get wrong test results. read more

Receptionists were incredibly rude over the phone, they declined my calls and actively ignored whilst I tried to call. Wait time exceeded 1:30 minutes waiting for a blood test. Only positive experience came from the Doctors themselves. Like all the other reviews say the staff is incompetent and rude. FIND ANOTHER CLINIC read more

This place is held up by a fraying thread. - They will not be ready for your appointment. - They will not call you when they are ready. You have to be there. - Every time estimate they give you is hopelessly optimistic. - They cannot transfer a prescription outside the DMV. I'm not convinced this is a real doctor's office. If you're desperate enough to go here--good luck. read more

Office staff utterly incompetent. They try to get you to pay money even after you've met your deductible AND out of pocket. Even AFTER you update your records, including on where to send a prescription, they STILL send it to the wrong pharmacy, TWICE in one day! Day three after a visit and STILL can't track down my prescriptions. If you're in need of a doctor or urgent care, RUN to any other facility than this one! Dr. Ghasemzadeh is fine, but very busy and doesn't have control over the staff. Asked to talk to a manger, but she conveniently wasn't available. I'd be better off going back to the ER. read more

They have a low review for a reason! I had an absolutely terrible experience at this urgent care. I came in with breathing trouble and was clearly having an asthma attack. After being taken to the back, I was left waiting for a doctor for over an hour, struggling to breathe the entire time. Mind you there was only one other patient there. I would not recommend this urgent care. They did refund me. read more

The state of medical care in the USA is truly in the gutter when those type of medical BUSINESSES ( do not delude yourself, this place is a business not a medical health center, and a terribly run business at that with incapable staffs) are still well and thriving. I visited Medics USA back in October to have a medical form filled out and a blood test. At the end of October, I was asked to come back to get the blood test done again since allegedly the lab didn't receive enough blood to perform the test. What? I have never heard that one. This was ONE test, not a blood panel. I called the office multiple time during the course of November to inquire about the form and the test results. No one could give me any answer on when I could expect to have the medical form and the test , I had already paid for upfront a month ago, ready to pick up. They would assure me that someone would get back to me but that never happened. Fast forward to December, after a trip overseas, I stopped by the clinic to inquiry in person about my medical form and the test. After waiting for close to 30 min, they informed me that once again, the lab was unable to perform the test. Where does the issue lie? Is it the nurses who are incapable of drawing blood for ONE test? Is it the lab they work with? Someone need to explain to me how you are incapable of performing and getting results for a simple blood test? TWICE? I am talking about ONE test, not a full blood work panel, ONE miserable test. They wanted to draw blood a THIRD time, acted like all of this was perfectly normal, no apologize for no calls returned, for making me wait for MONTHS, after waiting another 30 min and contemplating the aberration of the situation, I decided to go ahead and schedule an appointment with another Dr. and start over the process. I couldn't waste more time there waiting, and cross my fingers that this time around, I would actually receive the results of that ONE test, sooner than in 3 months. Please keep in mind that all I asked was for them to fill out a two page form with less than 10 questions about my health, and provide the result of ONE test. This process started in October 2022, and we are now December 2022 and I have NOTHING to show for it aside from wasted times, wasted money, and frustration. I am sorry but you have been warned! Do not assume as I did that they can perform the simple task of drawing blood. They CAN'T. read more

Absolutely atrocious. I've tried to deal with them as my PCP for years and I'm over it. Every single time I've had an appointment, they run almost an hour past my scheduled appointment time. The doctor has submitted incorrect prescriptions for my medications multiple times. Very poor communication from the doctors and their staff especially with regard to follow up. Literally go anyone else. read more

Awful experience from beginning to end. My saga began at the other location of Medics USA, where after showing up for my appointment and waiting for 45 minutes, they told me all their kits for the test I needed (that I told them about when I called for the appointment) were expired and to go to this location, and that they would "call ahead" for me. So I went to this location, taking $15 of Uber I had to pay for, checked in, they said they had received the call-ahead, and that it would be 20-30 minutes - OK, no big deal, I went and got a snack. 60 minutes later I was still waiting. 90 minutes later I was still waiting. Almost 2 hours later, they finally called me back into the exam room where I confirmed the particular lab test I needed (which I had also told them when I made the appointment). The doctor told me that he would do an entire well-woman visit; I had to repeat that no, I only wanted one particular test. That test was completed, and the doctor explained that normally when sending in the test kit he had taken, the lab does not test for what I needed, but that he would put in a request and make sure that test was done. 3.5 hours after my original appointment, I finally left. A few days later test results showed on my portal - but without the particular test I needed, the one I requested at the appointment, and with the doctor, and that he said he would ensure was done. Livid, I called the office, who said that the doctor would call me the next morning to discuss. Instead, the next morning, the office staff called me, saying, "So you want to make another appointment?" NO, I WANT THE TEST RESULTS I ALREADY SPENT 3.5 HOURS AND MY OWN CASH OUT OF POCKET TRYING TO GET. Again they promised a doctor would call me back; no one ever called back this time. Over a week later, the test I had requested finally showed up on my portal - after the insane lengths I went through to get it, after over a week of needless worrying, and after I had already lined up another appointment somewhere else thinking this was a lost cause. I will never use this business again. The doctor himself seemed fine but there is no excuse for this kind of mismanagement around health care. read more

I was treated here after a fall required stitches. I was seen promptly, treated courteously, and my cut addressed most competently. Excellent follow up care and recommendations. read more

Front desk staff (Ms. Lopez) is wonderful. The NP (Erika or Erdenesuren Jambal) is not. These people won't give the appropriate medicine for pain. Fractured foot? Strong Advil. I shared that I had been taking 400mg of Advil every 2 hours and was given an RX for 500mg. Go elsewhere if you hurt! read more

The place looks very basic, but I can definitely recommend to visit, especially if you have relatively minor issues (its based on my personal experience). Overall, Prices are very reasonable for immigration tests, and for other basic services. I really appreciate Dr. Rashid help with my cyst. My special thanks go to .. sorry, I don't remember his name..I guess he is a nurse --a gentleman from Argentina--very nice and friendly read more

Been coming here for years because it was solid service and I liked Dr. Rashid. That being said, it really has gone downhill. I went there after making an appointment and they called me to move my appointment up 30 minutes. "Awesome!" I thought. I was getting blood work done and I was famished. I still waited 45 minutes and just gave up and left after the clueless front desk woman had no idea what was going on when I asked. The front desk room is like a depressing purgatory where you just wait without any idea when someone is going to see you. They can't help you and they make it clear that they don't care. They'll snatch your money right away with the copay though. Funny that that is where they are efficient. A second time I made an appointment, I ended up waiting over an hour to see someone. I politely explained I didn't want to spend my entire morning waiting to see someone (since we were an hour past my appointment time) and I felt like the front desk lady was annoyed. It's ridiculous. I want to see the doctor, get my care, and go about my day. It's like we go there and pay the copay to sit in that sad front desk room with The View playing. Obviously I'm a glutton for punishment because I chose to come here. It's time to find a new PCP. If you have good insurance, avoid Medics USA. read more

I did not have a bad experience with the front desk staff, but the doctor was not very welcoming. We spoke for no more than 5 minutes and I was given SO many prescriptions and antibiotics. When I met with my regular doctor she asked me to not take any of those medications, especially the antibiotics. Needless to say, I will not be returning. I didn't get much information or guidance, just a bunch of prescriptions I was recommended not to take. read more

First time EVER writing a negative review for a doctor's office. Waited for 2 hours for a COVID test after being told I could be seen at my appointment time, they also made an error with my new patient form and had to repeat this twice, waited 30 minutes to be seen by doctor after the test, patient portal didn't work even after I raised the issue, and they didn't fill my prescription for sinus infection medication. Don't go. read more

I went to the Columbia Heights location for a UTI test with Erika Jambal. After waiting 5 days I called to check on my results and they told me that my urine sample had not been submitted. It was lost. I expressed my concern and she told me to come back in and retake my test. She ensured me that she would put an emergency label on my test so that it will come quickly from the lab because of the mistake that was made before. It's been 4 days and I still haven't received my results. The customer service rep is dismissive and can't do anything to help. I asked to speak with a manager, she told me that the manager was unavailable. She gave me an email address to send a message to about this situation in which no one responded. This has been my worst experience ever with a health care facility read more

There are many negative reviews on here but they seem to be misguided in my opinion. If you are looking for a constant primary care physician that requires an appointment a week or more in advance then this is not the place for you. If you want a place where you can drop in any time any day for simple medical needs then I doubt you'll find a place more accommodating than here. They are open 7 days a week and are walk in friendly. Usually total visit time is an hour even as a walk in!! I've been to other Doctors where scheduled appointments usually took longer than that! Pro's: -walk in friendly -open late (9 pm) on weekdays -open 7 days a week -usually visits including wait time are no more than an hour -fair prices -Dr. Rashid is great Con's: -throughout my 5 years visiting this place I have seen a fair bit of turnover. It's frustrating at times getting to know a new physician/practitioner -wait time can be long at times . Try to avoid 5 pm during the weekday -receptionists can be a bummer -phone support for medications is practically non-existent read more

Like Dr.Spargo here but I'm always kept waiting and never receive phone calls back or prescriptions sent in. This time I'm in the room waiting for the doctor for 1:20 minutes. What a joke! Subpar service and nobody cares a bit about patients. Nor do they keep appointments so why bother making one? Update- the doc just snapped on me because I asked him if he could see me soon after an hour and a half wait. Go to AllCare! This place is the pits!!!!!!! read more

Here is a picture of my arm after the blood draw. The attitude of the nurse bothered me much more than the bruise. She just did not care. read more

Medics USA - Urgent Care Near Me - Washington, DC, District of Columbia

I've been coming here for about 5 years. This place has gone downhill since some doctors have left and now provides you with the worst doctors available to DC. I went in to see a new doctor, Azin Raouf. I asked for a Xanax refill which I haven't had in 6 months but am usually prescribed 30 pills for a three month span which I need after my dads passing and she refused. She was extremely rude and inconsiderate. She put me down and made me feel awful. Absolutely no bed side manner. Will never return here and advise most to steer clear. read more

I have been going to Medics USA for 7 years. Dr. Rashid is a caring, highly competent physician who actually listens to what you have to say. I see that many on here have negative experiences; my situation has been the opposite. read more

I've used Medics USA on 17th for approximately three years. There can be a turn over of staff but I've never had a bad experience. The techs are great. Dr. Rashid is very understanding and wants to ensure that all patients receive the care that they need. The call center is difficult but if you contact the offices directly things are much easier. This practice has helped me get the care I have needed for year as. Will definitely be a patient for years to come. read more

UrgentCare is not the appropriate title for this clinic. I don't know much about the physicians here, but their staff could use some replacing - specifically the front desk ladies. It took them 45 min just to call insurance which was most of the wait. I only came in for a ppd test and a shot and had to wait close to 2 hrs... and after I was finished they insisted I wait even longer, just to tell me I could leave, 20 min later. I came back for the ppd reading and even that was a 30 min wait. There's seriously no reason to come here for small or big emergencies. read more

Medics USA - Front desk - Urgent Care Near Me - Washington, DC, District of Columbia

I've had nothing but good experiences at Medics USA, DuPont Circle office! The entire staff is excellent....both efficient and professional! My go-to person is Azin Raouf, FNP! I never feel rushed and always appreciate the great care she provides consistently! She has always done right by me, whether it be new meds, labs, tests or referrals! She seems to always "hit the nail right on the head"! read more

STAY FAR AWAY!!!! Yes, this is an urgent care facility and can see you quicker than most offices in DC, but the wait time is so long, that it's quicker to do research to be seen by a real medical facility than this Godforsaken place. I had an appointment and I still had to wait an HOUR to be seen. This is not a nice place. In fact, it's scary. The receptionists were incompetent, and that's being nice. I was seen by a Physician Assistant and I told her I had a bad reaction to the medication she prescribed me and she said it would be fine. I should have never listened to her. Same thing happened and I called back to get a different prescription and they told me that since she wouldn't be there for another three days, in order to get a different prescription, I would have to go BACK and see another doctor (and wait another hour) to get another prescription. The male nurse on the phone was very rude and sounded annoyed with me. This is officially the worse care I've received in my whole life. NOT worth it!!! Do your research and find someone else! It might take 20 minutes, but it's 20 minutes you will save yourself from waiting in the waiting room at this office! read more

I'm grateful to have a place where I can be seen quickly and get minor problems addressed. That said, there are so many problems with the operation. Need bloodwork results sent to another facility? It won't happen. Doctor insists you need to come in for a followup, then asks why you're there, because you didn't need to come back, but nobody told you. Need a couple stitches removed? Nurse gets it all set up, but has to call in a doctor to take a look. Doctor -- staring at wound -- asks which hand is the problem, gets told, nurse comes back in and does the job ... and the facility bills insurance for a procedure by an M.D. Nurse practitioner drops hints about how you are being remiss in preventive care but provides no guidance on what is needed or how to proceed. Oh well. It's easy to get an appointment and they have extended hours. read more

3.5 stars The positive 1. Nice receptionists. I'm not sure of their names, but the one I interacted with when I got my DCPS required TB test was incredibly nice about making me an extra copy of the results for my record 2. Several blocks walking distance from my apartment 3. They accept insurance So why did my review drop from 4 to 3.5 stars? I woke up one Sunday morning a few weeks ago with a severe nosebleed. Having suffered severe nosebleeds for almost a month and a half, I decided to seek medical help. To my surprise, the clinic was not crowded so I was called back within a few minutes of finishing the paperwork. Once the nurse finished taking my vitals, I had to wait a long time before the doc came in--which wasn't the worst part, since I was able to make significant progress in The Help (a great book, by the way). :-) Once the Dr. Rashid came in, he looked at my nose and told me he had to cauterize it. Having never had my nose cauterized before, I had no idea what to expect. I asked if it would hurt and he said no. He took me to a different exam room, pulled a stick out of a toaster like oven, and puts it in my nose. He doesn't tell me what he's doing, and worst of all...HE DOESN'T NUMB MY NOSE BEFOREHAND!! While he was cauterizing my nose, I had a hard time sitting still and was in terrible pain! To his credit, he not only offered to let me take a break but said I didn't have to have the left nostril done. Dr. Rashid's only follow up instructions were not to blow my nose for 3 hours and come back if I had problems. Of course, I still had problems but instead of going back to Dr. Rashid, I went to GP. After describing my experience at urgent care, she immediately called an ENT friend of hers who not only fit me in the same day, but made the procedure quick and painless (meaning he numbed my nostril). Update: I came in on 8/8/13 due to my heart beating fast and since I was there at 2:45 pm, I was called back immediately after filling out the paperwork and paying the copay. I saw Marie Concepcion, and I liked her a lot better than Rashid. She listened to me talk about my symptoms and wrote me an RX. Moral of the story: Urgent care is great for basic health care needs, but unless you like pain, get your nose cauterized by an ENT read more

If I could leave a lesser rating i would. I see Dr. Rashid is highly praised in the reviews and I'm left wondering how. He's very egotistical, and negligent. Prescribing medicines with interactions to one another. Prescribing medicines that would negatively effect health conditions he's aware of. Then when you bring it to his attention he yells and repeatedly ask do you know who I am. YES SOMEONE WHOS OBVIOUSLY TRYING TO KILL ME. Unwilling to put his pride aside for the betterment of the patient. Reception staff is highly unprofessional and just down right trifling which is no direct reflection of the office manager who is very pleasant. Will be filing an official report with the board of medicine and I pray race doesn't have anything to do with his attitude and negligence. That being said whoever reads this you deserve better care keep searching read more

Upon arrival the front desk staff was very impatient and rude to say the least. The physician that saw us basically said that the injury would go away with exercising. Without taking a X-ray or anything to support that theory. I strongly suggest you pick another Medics location. read more

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When I'm working temporarily in this "state" I go see Dr. K and I'm forever thankful and impressed. His staff is always professional. I make appointments and usually late evening. I never wait over 15 minutes after my appointment. It's funny how people complain about the wait at the doctor, but will wait in line any other time. Sometimes those waits are a way of giving you a moment to reassess, relax, and rejuvenate. I've learned to pass the time with something. Unless I'm in a hurry then I leave and make another appointment. That simple. The Dr has been helpful in my needs and I can't say anything bad. I give 4.5 stars because no one is perfect. read more

This review is specifically for the front desk/ office staff, not the doctors or medical personnel. I waited 1 hour and I had an appointment. i came on time, checked in and then sat right in front of the admin person. one hour passed and I had to go up to ask when I would be seen since i had been sitting. He looked at me in some surprise and then I was lead straight back for my appointment. it also amused me that the doctor said I should have called him sooner about my condition. I HAD called the front desk - they are just incompetent. Also, they brought up a bill from 2019 that was not paid... and said that it had been sent to collections. I never received a bill, call or voicemail for them. I am pretty sure they just try to scam people. read more

John Spargo was the Nurse Practitioner taking care of me and I have never been so disrespected by a member of the medical field. He was rude, disrespectful, condescending, and entirely unhelpful. This is not how a patient should be treated by someone who claims to be taking care of them! I will never go back to this office. read more

Unprofessional, Doctor A.Schultz completely ignored what I had to say; and went on about my weight which was unrelated to the injury in question, and then wrote down the pain I was feeling was unrelated to the injury. Despite not having pain before being injured. She refused to talk to me about it and had her nurses relay messages. If you want actual help don't go here. It's a joke. I'm looking to seek legal counsel. read more

Poorly run - appointments seem to be useless because you end up waiting nearly an hour even if you have one. The staff is rude and unprofessional. At least one person who came in after me was called before me and another person left after waiting over 45 mins to be called. On the verge of rescheduling myself but don't want to go through this insanity again. read more

I recently broke my finger and Medics USA was my first stop. Not being completely sure whether or not I actually fractured my finger, I figured I needed some x-rays and that urgent care should be able to take care of a broken pinky, right? In hindsight, I should have gone straight to a Orthopedist and paid the $65 specialist co-pay instead of paying $115 to come here and walk out with nothing other than confirmation that I did, in fact, break my digit. And when I say nothing, I mean it. They didn't buddy tape me, splint me, wrap me up, didn't even give me a copy of my x-rays. I had to buy one of those finger protector thingys for 15 bucks. They are $6 at CVS fyi. When I did make my way to a Orthopedist the next day, they were pretty shocked that they let me walk-out of urgent care without a splint of some sort. The upside was that the x-ray machine is digital. Less radiation and faster process. The nurse who saw me was very nice and gentle. The Dr didn't give me the time of day. He walked in, told me to find a specialist and walked out probably 50 second later. I waited to be seen probably a half hour, but the place was empty aside from me and one other person. But I expected to wait, so it is what it is and it was less than what I would have probably waited had I gone to the ER. I don't recommend if you think you have a broken bone. read more

I have been Dr Rashid's patient for over a year and have had good experience with him, the staff and the facilities. I never waited long when I had an appointment. The staff were very helpful finding me the right appointment timeframe at this location or at Colombia Heights office (where Dr Rashid works on certain days). The Doctor spends enough time to understand my needs and put emphasis on prevention. read more

I had a bad experience but I'm sure for "some" people it may be another way. I was not treated like a customer and I was not given proper attention. The doctor who read me my results by looking at my arm for 0.2 secs ignored my question when I asked if he didn't mind signing my college grad form needed. And he ignored me and handed my results to the receptionist. He says the receptionist will take care of it and walked away. The receptionist hands me the paper results and say everything you need is on the form. I had to raise my voice and let him know that was not all I needed. For school I need doctors npi number and signature. He then takes the paper and fills out the form incorrectly by putting the npi number where the name was asked for. Told me "there wasn't any space" but he didn't read the form. There were two separate boxes for the name and number. He whites it out and hands it over. As a patron, this was such a disappointment. read more

Cliff's Notes: They told me I had genital herpes. Then three days later they said j/k and lol'ed at me! :O Pardon the new account, but I wanted to get into the nitty gritty details of my experiences with MedicsUSA and don't feel comfortable tying the information here to my good name/beautiful mug. Last week I went in for my routine STI screening as any responsible young attractive and intelligent gentleman should. It shouldn't have been a big deal. The appointment process was quick and convenient, and the STI screening itself was similarly quick and convenient, though a bit impersonal. A couple days later I get a call asking to call MedicsUSA regarding my visit. Naturally, the vague voicemail led to all sorts of ideas popping into my over-imaginative head. Did I pick up the clap from that girl I hooked up with off of OKCupid? Maybe the drip from ESL girl? Oh god, last week while I was taking a piss in the Raven's libertarian-grafitti-covered walls it kinda-sorta burned. I call the office first thing Saturday, and am told that the nurse assigned to me is unavailable -- and that I need to call back on Monday. Dread. Finally, come Monday, I get a hold of said nurse. MedicsUSA: "Your lab tests came back. Have you ever had any sores on your penis?" Panicked Yelper: "Oh god no." MedicaUSA: "Okay, you're fine-- BUT you're a carrier of Herpes-2. Gential herpes." Confused Yelper: "Um carrier?...what does that even mean?" MedicsUSA: "Well you tested positive for HSV-2, and you're able to pass the disease along." Distraught Yelper: "WAAAAAAAAAAHHHH" *taps end button on iPhone* After spending the remainder of my work day with a big giant Microsoft Word window that looked like work and an itty bitty Firefox window with dozens of tabs with Google results on Herpes-2, I decide to call MedicsUSA again to get an emailed copy of my lab results. About a half hour later I get an email with said lab results -- easy enough. A handwritten and signed note by the physician indicates that I am positive and instructs the nurse to call me. But the test scores on the same sheet seem to indicate a negative or equivocal result for HPV-2. Confused but hopeful, I proceed to take a few deep breaths then pick up my phone and dial my father, who happens to be a physician. This isn't a conversation that anybody wants to have -- "Hey dad, I just had an STI screening and they said I have HSV-2" "What?! HIV?!" "H-S-V-TWOOO" "H-I-V?!" "I THINK I HAVE HERPES, DAD." ... I proceed to forward along my lab results to my dad, who takes one look at the the numbers on the test and tells me, conclusively, that they are negative and that MedicsUSA is wrong. Fast forward 4 days, and I get a call from MedicsUSA out of the blue. The person on the other end of the line doesn't seem to be aware that I had already been contacted, and proceeds to tell me the exact opposite of what they had communicated to me days earlier -- my results were back, and I'm A-OK. I proceeded to ream them a new one for making such a horrible error, then went straight to my Macbook, opened Firefox in an itty-bitty window, created a new Yelp account, and began to assemble a scathing but useful, funny, and cool review. read more

I always seem to find myself wishing there were negative stars. But this is a spectacularly bad review. I went here after returning from India, where I had been seriously poisoned by a salad (bad move). My stomach was still hurting so much that I took a day off of work to head to Medics USA (super bad move). First of all, I was terrified and exhausted and unable to eat. I asked to see a doctor, but I was given a PA. I told her my story, and she told me that it was jetlag. I asked her to please run some tests, and she pushed the left lower side of my stomach, which sent me lurching in pain. She said, "that's your liver." Then she looked at me suspiciously and said, "how much do you drink?" Nerd alert - I literally hadn't had a drink for almost a month, as I gave it up after a particularly ridiculous NYE. After I told her this, she looked at me suspiciously and said, "You probably just need to hydrate." I asked her to do some tests, and she took my blood, because "that would show us what was going on in my liver." When I got out after 3 hours, I called my Dr. Sister to tell her what happened, and she informed me that the liver is actually on the UPPER part of my stomach, and she pushed nowhere near it. Where she pushed was my COLON. Granted, my anatomy sucks, but I'm not a medical professional, and neither are these people. I ended up in the ER two days later only to find out that I had to go on a course of two antibiotics to deal with the bacteria (and possibly parasite) in my colon. Thanks, Medics USA! read more