Amazing staff and care...small town feel and very caring towards both the animals and their owners!read more

Not letting my brother Adam's cat suffer by not getting him in for surgery fast than next wensday…read morehe's not eating anything and instead you tell him to dive to an emergency vet clinic in buffalo I used to like this place you always treated my pets well but t now I would not recommend this place

I hope they're better at taking care of animals than their employees are at driving…read more We got on the I-90 east bound thruway by Camp Rd in Hamburg. The driver of the van for Fort Hyde Kennels decided to just sit in the left lane, obstructing other traffic. Please correct me if I'm wrong, but I believe the left lane is for passing other vehicles, not for chilling out. Our vehicle, and multiple others, had to pass the vehicle from the right lane, as they would not move out of the left lane. The female driver seemed to be in a daze, as she was stairing straight ahead. No signs of checking mirrors or any type of awareness of what was going on around the vehicle. She showed no intention of moving into the right lane (or middle lane when it opened up to 3 lanes). Nothing against the business itself, but it might be a good idea to put employees who drive their van through some kind of defensive driving course.

my shepherd stayed at Fort Hyde this weekend. He had the best time, he got to go swimming. They…read moretook great care of him, he will be back again! Thank you again for taking such good care of my boy.

BEST animal doctor PERIOD! I am 68 have had animals all my life thus lots of different vets, I live…read morein Hawaii, I keep bugging him to move here! when my mom was still living & I would visit her, he was my vet for a few yrs till my mom died...I miss him very much! why? BECAUSE he is very COMPASSIONATE, extremely knowledgeable, and treated MY DOG w/so much CARE/RESPECT! God Bless Him! if you live anywhere near him (I used to drive 45 min) GO! ALOHA!

My 4 year old Airedale Terrier, Clementine died bc they ignored her symptoms and didnt know how to…read morediagnose or treat her. details as follows: I rushed my precious 4 yr old Airedale in to see Dr, Mathes after she vomited at 4 am & acted very unwell afterward.This was her 3 bout of vomiting in 2 months.She was on strong medicines for autoimmune disease.Dr. Mathes seemed rushed.He said he thought she hurt her back.He gave her a Chiro adjustment.Within minutes she vomited all over their floor in 3 huge puddles.I told him there was no reason to think it was her back bc she had not hurt herself.He said he has pulled a muscle while sleeping before.I said: "enough to make you vomit?"He gave her a pain injection & sub Q fluids & sent us away.1 hr later I called & said I wanted to bring her back in for U/S & X-ray bc I thought it was internal.I was told I needed to trust Dr. Mathes because he knows what he is doing. By that night she was worsening.I called Dr M's emergency #.His wife, Dr Homig, also a vet, answered.She they would call in sulcolofate slurry. 7 am I called Dr. M's emergency # again.I told him I thought this was very serious.I asked him if I brought her in would they be able to do an ultrasound, an X-ray, give her IV fluids& antibiotics, which she should have received the day before or should I take her to Buffalo.He said they could do all those things.He said he was in Canada with his wife, (which explained his rush on Friday).He said Dr. Rogers was very good at ultrasounds & they would take care of us.We rushed her in at 8am.They put her on IV, gave her pain injection & baytril injection.They set her up in the back & let me sit with her there.When Dr. Rogers came in around 9 to get the U/S going, they discovered that their U/S had never been charged.They said it took 20 minutes.But it was not 20 minutes.3 hours went by before they had the U/S charged sufficiently.Finally Dr. R did the U/S.In under a minute she said she saw fluid in the abdomen and warned us it was probably her spleen or liver having ruptured.We said we are going to take her to someone for surgery & she said she thought we should euthanize her.She convinced us to use a needle in the abdomen to sample the fluid so she could send it to Buffalo where the E.R is.We reluctantly agreed.But after sticking the needle into my now moaning dog's stomach, she could not get a sample bc the needle was too short.We pulled our dog out of there in anger after having been put through the ringer the day before & then having this critical time wasted with an U/S machine that wasnt charged.On the way to Buffalo, I called Dr. M's cell & his wife answered.She wouldn't put him on the phone.When I told her we wasted 3 critical hours bc the machine wasnt charged, she said they stood on their head for us(?) (I guess answering the phone is difficult for them) and she hung up on me. I called ahead to each of the ERs in the region:VSES in Rochester, Orchard Park in Buffalo &Cornell in Ithaca but none of them had a surgeon on over the weekend & if she needed surgery, they would not be able to schedule it til Mon.Orchard Park suggested Green Acres in Tonowanda.She was admitted to the ICU at Green Acres &a battery of tests was done. By the next morning, it was determined that she had a perforated intestine &surgery was scheduled immediately.The 2 hour surgery went well.He had closed her up & was preparing to come to let us know, when he was informed her heart had stopped. After 30 minutes of CPR, she was pronounced dead. Afterward Dr. Howard told me that all of her organs looked to be healthy & in tact but that the stomach acid that had been leaking slowly into her gut since 4 am two days prior did do some damage. He felt if she had been diagnosed correctly sooner, she may have survived. A perforated intestine is not a fatal condition if it is attended to quickly by a good dr. If Dr M was not equipped or skilled enough to take care of it, he should have manned up and said so. Now, my once in a life time, one in a million precious gift from God is dead. She is irreplaceable. When I was told she had died, I screamed and cried for well over 30 minutes. Dr. Howard never left my side. A far cry from being told they had stood on their heads for me and hanging up on me like Dr. Homig did. I called Pumpkin Hill Vet today to let them know she had died. But after 3 attempts they did not pick up the phone when seeing my number. They are probably ashamed. And they should be. With all that being said, the technicians there are very sweet, loving, compassionate girls. I hope they find a better place to work. You ladies should check out Green Acres. They do real medicine there and they love the people and their pets.

After years of being on the fence about a dog I finally pulled the trigger! I purchased a Bolognese…read morepuppy from Purdy Neat Place. Working with Barbara was a pleasure! She was informative and professional. I chose this breeder because I could feel how much she loves this breed. Her philosophy on breeding is carried out to high standards and I like that. PNP is not a puppy mill!

Better than you can imagine. Beautiful habitat. No wire cages. Light colored cabinets and when…read morethere is no cat in the neighboring cage they open the door to give your pet more room. They take your cat out everyday let around walk around the room for a short time. Windows so cats can see out and a large flat screen tv with outdoor views. No better place

We had a great experience with Paul and Linda at the Cozy Resort Cattery. They are friendly and…read morekind. Our little cat spent 2 weeks there and she did not want to come back home. They treated our cat really well and gave us all the options to leave her there and pick her up. A great help for us. It is really hard to leave your cat with somebody when you have to travel but, at this resort, I know they are going to do the best for my cat.

Honest, reliable, expert care. We have hired CJ many times and always been very happy!read more

Jen has a true love and passion for working with animals and it shines through in her work! OTM…read moreWest Side offers an incredible service caring for pets in their own home. We are so grateful for all that Jen does!

They have all kinds of farm foods. My friends go there often to buy food for the deer.read more

First time customer today. I stopped in with my two pups and they LOVED the treat section! They…read morehave a large selection of bones/alternative rawhide/chewing treats and dog biscuits. They sell gifts, food for other animals and they have a section in the back for kibble. I do wish they had a little more selection for dog kibble (my pups are currently eating Stella & Chewy), but I was happy to see brands like Fromm and Blue Buffalo. Customer service was very approachable and friendly. Will definitely be a return customer!