Years of Trust Broken -- Unprofessional & Discriminatory Staff at Piedmont Urgent Care…read more My family has been using this urgent care facility for years, and I've always trusted Piedmont to provide safe, respectful care. Unfortunately, that trust was shattered during my daughters' recent visit for sports physicals. My 15-year-old and 20-year-old went in together, and while in the exam room, the staff openly gossiped about them and made offensive, gender-related comments about one of them. This behavior was unprofessional, disrespectful, and discriminatory--completely unacceptable in any healthcare setting, but especially from a place we have relied on for so long. As a parent, I thought Piedmont would be a safe environment even if I couldn't be present. This incident has shown otherwise, and I will be sharing our experience so other families are aware.

This is the most horrible urgent care I have ever visited. I arrived at 5 something it's now almost…read more8 . I have yet to be seen. Front desk has attitudes and a lot of playing in the hallway while you sit waiting on a provider. We have to do better corporate or someone needs to step in immediately. Learn to treat people how you would like to be treated. No sense of urgency no sympathy for patients who are in pain.

The nurse that took my vitals did not enter my blood pressure, pulse rate, and the pharmacy I…read morerequested in the system. She informed me what my vitals were 132/85 and 60 but entered higher readings in the system. She also asked me what pharmacy I use. I told her Walgreens at Hudson Bridge Rd and she entered CVS on Jonesboro Road. I had to drive back to the facility and asked the pharmacy location changed. Why ask the patient for this information and why take patient's vitals if you are not going to enter the correct information anyway?

I had the worst experience here. I brought my 10 month old baby here bc he was not himself he was…read morescreaming and just didn't feel good it turns out he had covid but I wasn't told for over 3 hrs. I waited an hour to go back and 2 hrs for a swab which I wasn't told what it was for and didn't recieve any information regarding his care. He had a temp of 100.4 and didn't give him anything or tell me if I could I had to go down the hall to recieve any information just for them to get mad and slam my door will never go back

I highly recommend this place. Very clean place and nice staff. I walked right was I should have…read more Most clinic and urgent care's promote walk in but want you to schedule an appointment. The only reason I'm giving them 4 stars and not 5 is because they don't answer the phone

Spoke to someone on the phone that informed me that they reopened after lunch at 1:30, arrived at…read more2:30 for them to still be closed and no answer to the phone or a note to inform that they're opening at a different time

I made an appointment online and have been waiting over an hour. Why have us schedule if it means…read morenothing. I even came earlier to fill out paperwork. The wait is unacceptable It isn't even busy. Made sure I scheduled for a low traffic time. After all this wait we are now moving into high traffic times

From the owner: At Piedmont Urgent Care Clinic McDonough our mission is to make our patients feel valued and well…read morecared for. We provide convenient, quality, and compassionate care for non-life-threatening illnesses and injuries. Our providers are certified by the Piedmont Clinic and offer best-in-class urgent care near you in clean, modern facilities. We are located in McDonough. Piedmont Urgent Care McDonough is open 365 days per year,Monday-Sunday: 8:00am to 8:00pm

Swift Health Group is a comprehensive medical facility that treats a variety of ailments for…read morechildren, teens and adults in Morrow, GA. Dr. Felix Amoa-Bonsu the owner and primary doctor at Swift Urgent Care has been practicing medicine in Atlanta for the last 7 years. His practice strives to provide professional, family oriented, thorough and personalized service for all patients. Dr. Bonsu uses the latest in medical technology including electronic medical records and more. They accept all private and commercial insurance and they are TriCare and AmeriGroup approved facility. They also accept travel insurance. I would definetely recommend Dr. Eva Beaulieu the internist and Dr. Felix Amoa-Bonsu. Very helpful staff with prompt service and calls. Ample free parking is available in front of the medical center.

I would give this place a 0 if I could. This is the WORST urgent care I've ever been to. I'm…read moredisabled and go to urgent care a lot so that should tell you how bad it is. Right away the people at the front desk seemed like they had no idea how to check me in. The employees were having to talk back and forth to make sure they were doing it correctly. The ladies at the front desk were extremely kind though. Next the nurse didn't even close the door during the intake process. Anybody out in the hallway could hear me sharing my medical information. The employee charting had no idea what to do and the other employee seems a bit confused too. I had to spell out every medication I take and they had no clue what they were (basic prescriptions you've likely heard of yourself). Most of their patient room items were ripped, old, or barely working. Did not feel clean and sterile in there. The doctor had no clue what she was doing and was in and out consulting with people in the hallway. She honed in on the first symptom I mentioned and ignored the rest. I repeatedly had to restate my symptoms and when they started. It's like she didn't listen at all. She then tried to prescribe me a medication that is known to have a severe interaction with medication I already take. She tried to give me a multitude of tests that would take many days to come back. I refused and left. She wasn't happy with me but I didn't feel like she was listening to my issues. The way she was talking to me felt very condescending. FYI: they do not share test results or discuss your symptoms over the phone. There are signs all over that you need to come back in person to get results. Seems like a scam to make you pay for 2 appointments. This was the only place I could find without a 3+ hour wait. Guess I should've realized that was a bad sign.

Don't go there if you have breakthrough pain. I have…read moreosteoarthritis and was looking for a potency upgrade on my pain meds, couldn't get hold of my regular doctor, so I went to urgent care. The nurse greeted me at the desk by saying we don't prescribe pain meds here but I fought her and saw the doctor. Dr. Iyer was the same way - treated me like a junkie (I'm a 58-y/o grandma) and refused to prescribe anything stronger than an NSAID which we all know are bad for your liver. Gotta say, doctors need to put their own philosophies in their pockets when dealing with pain treatment - not everybody wants to party down with narcotics - sometimes ya just need them!

Grandma.. NSAIDS aren't bad for your liver, they are tough on your old kidneys not everybody BUT…read moreEVERY PHYSICIAN knows that. What you should have done was hit the block over there off the square and you could have scored some excellent "pain meds." Docs like myself are not drug dealers and it's not Burger King ie. you can't always have it your way grandma. So take your OA and your "breakthrough" pain to an orthopedist and get it fixed. Or do like every other low life who "just needs narcotics" and troll the local urgent care clinics and ERs until you get your fix. Of course your doctor was "out of town" same story different day EVERY day

At first I was impressed at how nice everyone was and the doctor was helpful. I needed a…read moreprescription refilled and he handed me the sheet to take to my pharmacy. I admit that I made the mistake of not looking at the information before leaving to make sure everything was correct. I dropped off the prescription and I got a call later that day saying the dosage was wrong. I spent all week calling this urgent care and leaving messages to have it fixed. No one returned my calls. 3 days later and no pills left I called again and to speak to a person. She told me it was ready for me to pick up. No one bothered to call and let me know! They Don't return phone calls! Don't risk going there. Go to the ER or fix yourself at home.

Easy online scheduling! Made the process efficient. Facility is spacious and clean. Staff was…read morefriendly. On-site test results available. Minus one star for the following reasons... 2nd blood pressure reading wasn't reflected in my notes. The 1st one was high, so they took it again. Be sure to request both the 1st reading and FINAL reading be documented. All Peachtree Immediate Care locations no longer administer IV drips for dehydration. Not sure why, but highly inconvenient. You will be sent to an ER.

Have not received the prescription at Walgreens since 10am pharmacy closed and still have not got…read moreit the pharmacy closed at 5:pm ..need the medicine

Appointment time was at 4:40, it's now 6:40 and still haven't seen a doctor. The waiting room is…read moredirty you can see nothing has wiped down in a while.

Breaking up my cat fight, I got attacked and bit myself so I came here for an emergency visit and I…read moream amazed at the customer service and quick treatment from the front desk to the check-in process and the doctors and nurses. I always heard. They were great from my daughter and her friend and now I've experienced it myself.

DO NOT GO TO EMORY HILLANDALE FOR MEDICAL HELP!!!!!!!!!!!!!…read moreWe arrived at the ER at 3:45 pm 1/2/2026 and it is now 8:30 am 1/3/2026 and we still have not gotten the MRI they ordered at 5:30 pm 1/2/2026. It's been 15 hours since they have ordered the MRI and we still don't have a time or even a plan as to when, where or what we will be doing. This is absolutely ridiculous for a hospital such as Emory. We will never step foot inside this hospital again!!!! So we have now been here 20 hours and no food offered what so ever. There should be a law against people being treated like this at a place that is suppose to be making you well. I tried going out to find some food but all that is in the cafeteria is chips and drinks. And trying to come back to my husband's room was almost impossible. I had to go all the way outside to come back in. This has to be the most ridiculous and frustrating hospital and experience we have EVER come across. Please try to go some where else for help!!

Visited the clinic for an illness. They took my insurance information and co-pay, and then billed…read moremy insurance company 3 times their clearly posted prices. After the insurance company paid their adjusted rates, I received a bill in the mail for the balance, which was $34 more than if I had paid cash on the day of the visit. They also administered the same Flu test twice due to their own error, and billed 3 times for each. Beware of this unethical and borderline fraudulent practice. Discuss self-pay options on the day of your visit. They will take your insurance information and lead you to believe it's your only option, without discussing with you that you'll actually pay more out of pocket later.

From the owner: Piedmont QuickCare - McDonough offers same-day immediate care with Piedmont Healthcare providers…read more Get treated for illnesses, aches and pains, minor injuries, vaccinations, and more. Open 7 days a week with extended hours at most locations. Affordable self-pay pricing and most insurance accepted. Walk-ins are welcome at the clinic, based on availability; priority given to scheduled appointments.