I took my dog in for a paw injury. There was no wait time, the staff was friendly and treated my dog like their family, addressed the issue, and got us in and out very quickly. Great experience! read more

I really appreciated how helpful the staff was when I called ahead. They listened carefully, offered suggestions to manage the issue, and gave me options for getting my pet seen. I also liked their availability, extended hours, and convenient location. When I arrived, I was taken straight to an exam room, which was great. Downside: The wait for the actual exam was extremely long. There were long gaps between updates, and I was told the vet would be in "shortly," but it ended up being over 30 minutes. I knew upfront that it would be expensive, and I was willing to pay because the alternative was waiting two more days for my regular vet. Still, the delays were frustrating. Overall, they were much more receptive and helpful than my usual vet, but I would only come here for an emergency or if I can't get into my regular vet in a timely manner. read more

MedVet New Albany - Exam room - Veterinarians Near Me - Columbus, Ohio

Think of this as an animal urgent care or ER. I'd been to another location years ago and had a good experience, and when I took one of our dogs to our vet today for a concern he recommended coming here immediately. They weren't busy around noon on a weekday. We got in, they got the docs my vet had sent and examined her, and things were just as bad as our vet had suspected. We had hoped for an overnight stay and a treatment plan, but it just wasn't going to help much. The staff were very empathetic and patient while we figured out what we were going to do. Sweetie came in to be with her while I picked Kid K up from school. The staff also made sure to take kid concerns into account. They're open 24 hours, and not every visit is going to end like this. We'll keep them in mind for the next time the vet is closed and one of the other dogs does something like eat grapes. read more

I brought my dog in this afternoon. He was treated by Dr. Neal and Hayley. Dr. Neal was thorough, patient, kind, and sweet to my dog, but the star of the show was Hayley. She treated my pup as if he was her own. While he was back getting his shots, I could hear her soothing him and praising him for being brave. She never made me feel bad for asking as many questions as I did. I would recommend this MedVet to anyone. read more

This was my second experience with taking a pet here. The first was a bit more positive with my dog, even though I came home with no answers or explanation and a lot less in my bank account. The most recent visit I took my cat for an unknown medical emergency at around 6:30 p.m.. She was alive, but unresponsive. They immediately started triage, but they absolutely didn't have a clue and were more concerned with paperwork and getting their money. While the staff was initially compassionate, it was ALL about money ... and they got a lot of it even though my cat ended up passing away. When I left, she was hooked up to many tubes and monitors with assurance of one on one care and monotoring throughout the night after admitting her. I returned several times throughout the night to check on her and then left for the night after they admitted her around 9:30. I decided to return for a surprise visit around 10:30 to sit with my cat only to find the monitors had been removed and she was unresponsive with staff performing CPR. They made me wait to go back to see her and I believe they were scrambling to come up with an adequate story. When I questioned them as to why the monitors were removed, they struggled for an answer. She was laying on a bare table with no blanket as if the table had already been cleaned. The vet (and I use the term loosely) told me that she was doing much better with her eyes open and was responsive with her vitals back to normal, so that's why they removed the tubes and monitors. Somehow, none of this made sense. Why is she now dead? I think they removed the monitors the minute I left and were unexpectedly surprised when I made a late night visit. They collected nearly $5,000 for their services, including a consultation fee with another Med Vet location and a fee for unforeseen circumstances. As it turns out, this fee was for cremation services. The bill was collected and paid up front and my cat passed about four hours after arriving in their care. I will never trust them again and events indicate they dropped the ball the minute I left. DO NOT take your beloved pet to this facility. It's just a money pit that takes advantage of your emotions at a vulnerable time. I am devastated by this loss and I am convinced she could have been saved with proper care. They were the closest facility and time was of the essence. I realize pets can die, but their explanation just doesn't ring true. They are nice people, but completely incompetent. I am sure none of this can be proved, but someone should be held accountable. Total hacks. UPDATE: MedVets has credited by account back $1744 ... much appreciated, but bottom line ... my cat is still dead under what appears to be suspicious circumstances. read more

Our pet sitter had to bring our senior -almost 16 yr old dog in after a seizure since we were 6 hrs away out of town. Shelby and Becca and Rebecca were exceptional! They were so kind and kept us calm on the phone, sending us pics and updates, as we hurried home. Our dog was definitely at the end stages, but they kept him comfortable and safe. Sadly, as we expected, we had to euthanize our sweet boy. The team at Medvet treated us and him like family, showing us great respect and kindness. We are truly grateful our last moments with our dog were in such a peaceful, private setting. If we should get another pet we will certainly use Medvet New Albany. read more

MedVet New Albany - Sweet Sparky Boy 6/24/09-2/27/25 - Veterinarians Near Me - Columbus, Ohio

IF YOU LOVE YOUR PET, DO NOT TAKE THEM HERE! For reference, I am a masters educated nurse. DVM was Molly Miller. Around 1 am, we decided to bring in our 6-7 week old kitten due to lethargy and disinterest in playing with fellow kittens or eating. Previous to the onset of symptoms, this was a very playful, loving, and healthy kitten. Upon arrival to the vet they take him (Glitch) back for vitals and come back saying that all his vitals are normal. In case you're unaware vitals include blood pressure, HR, temperature, weight, and oxygen saturation, etc. The only abnormalities they noted were his gums were pale pink and he had fleas (this was a litter of barn cats that we took in and were getting care set up for- they had an appt next week with their primary vet @ 8 weeks). Due to the fleas, they decided to run a PCV and protein panel which came back normal. After further discussion they said they would like to give him subcutaneous fluids to help support his little body while we got his appetite back up, capstar to kill the adult fleas, and then they sent us home with Revolution topical treatment, and a 5 day course of dewormer. They also told us that if he still isn't keen on eating initially, to just apply maple or karo syrup to his gums q4h to support his blood sugar. This all sounded reasonable to me at the time, and I thought if the vet is prescribing these things, it must be safe. After the administration of the capstar, bringing my kitten back out to me, and going over his discharge instructions, did the DVM come back out and say, "Oh, and I have to inform you that the capstar we gave him is not approved by the FDA for kittens this young. We do it all the time, it's completely safe, this is just considered an off label use." I'm familiar with this concept in healthcare, so we went on about our business and took our baby home, relieved that he would likely be okay. At no point did they run a panel to check for infection or other diseases. We went to bed around 3 am, our baby was comfortably sleeping. Checked on him again at 4:30 am, still sleeping happily and arousable. Woke up at 8:30 am, and he was dead. Upon further investigation, not only is it an off label use medication, but there are significant possible adverse effects such as seizure, neurological changes/incoordination, muscle tremors, difficulty breathing, and death. Now, I'm not unreasonable. Everything has the potential to cause adverse effects. HOWEVER!!! There is something called INFORMED CONSENT. This means that the DVM should have gone over every single risk, benefit, possible outcomes of not treating, and alternative methods of treatment so that we, as the patient, can make an informed decision on our baby's care. Had this information been given to me, I would've handled the fleas with a shampoo, kept his primary vet appt, and followed up when he was a little bigger and more sturdy. Instead, she didn't tell us this was an off label use until AFTER it was given! While waiting to be checked out, the staff was loudly playing Gwen Stefani "Hollaback Girl", and loudly singing along. Completely unprofessional behavior while someone is sitting there with their sick pet, worried sick about their wellbeing. If that were a human patient, and a hospital, this behavior would be considered completely unethical. We have attempted to call and find a resolution (obviously we can't bring him back to life). My wife and I have both spoken with the medical director Dr. Neal/Neil. My first question to her was if they are educated on informed consent during their veterinary school, to which she replied, yes. I broke down all these points to her, and explained how negligent this was, and if this were to happen to her family member or her pet, she would be equally irate. She said she could walk me through these points, but I don't want to hear it. There is no excuse! I find it quite unbelievable that the first time we called, a vet that hadn't even seen our kitten, felt comfortable saying, "It likely had a congenital defect and that's why it passed. Kittens are fragile". Yes, kittens ARE fragile. I've raised 5 litters of kittens, and they've all been healthy and happy, even my one that ACTUALLY HAS CONGENITAL DEFECTS! To further clarify this off use Capstar medication: it's considered safe for kittens above 4 weeks of age and above 2 lbs. We were never told the results of the vital signs. Just that they were normal. When we called the first time today, they told us he was slightly underweight (ABNORMAL!). So explain to me, why that wasn't communicated to us! Was that weight before or after the fluid bolus that was not on our discharge paperwork? We have no idea how much fluid was given to him b/c that wasn't documented on his paperwork either! We have weighed him postmortem and he weighs 2.04 lbs. This is 6 hours postmortem, so decomp, gas, etc, has started to develop, increasing his weight from what would've been shown at the vet yesterday. read more

This was my second and last trip to NEW ALBANY MED VET. I no longer use MED VET WORTHINGTON either. Wrong diagnosis the first trip which resulted in terrible suffering of my cat while I waited on a referral appointment. I was told he needed a dental procedure and infection cleanup from a broken tooth by Med Vet NEW ALBANY and was told by the referral doctor it was cancer which he saw on a quick x-ray. That doctor was kind, compassionate and his staff was wonderful. The doctor carried my boy to the car for me after we put him to sleep so I could take him to my vet for cremation. I thought, okay MED VET didn't get it right, but maybe it was a tough diagnosis. 2nd trip last weekend, deal breaker for me. New kitten vomiting blood with bloody stool. $$$$ to get testing, meds and 3-5 days wait for test results. I have another 1 year old cat that would need to be treated if the kitten had a parasite . I came home and while cleaning the litter box I found worms in the stool sample and cleaning up the bloody vomit there were also dried worms. The worms had not been present prior to the Med Vet visit. I took pictures and sent to my regular vet who agreed with me that they were round worms. The treatment from MED VET NEW ALBANY included parasites so our decision was to wait on Med Vet to make sure there were no other parasites were present. I waited the full 5 days waiting for MED VET to call because I was assured that they would call. I called this morning and asked about the results only to be told they had come back the day after I had visited the NEW ALBANY MED VET and NOBODY CARED TO CALL ME WITH RESULTS. So I paid them around $1800 to treat my kitten and they could not even pick up the phone and give me the results. My second cat is now being treated by my regular vet with $12 worth of medicine!! IF THEY HAD BOTHERED TO CALL THE RESULTS I WOULD HAVE LET MY VET KNOW AND WE WOULD HAVE STARTED TREATING THE SECOND CAT sooher. They charge high prices for everything but a send out test already paid for isn't worth reporting to the pet owner EQUALS A BAD REVIEW! read more

Made us pay 1800 for having our 1 year old puppy to pass away. waited until nothing could be done. do not take your dog/car or anything here. they did nothing to help us or our dog. definitely just want money here. read more