**updated** Gas is…read morenot included anymore and the system they have that registers the level stinks. I was surprised to find out they now charge for gas and when I was filing it up it takes 10 min to "register" so I filled up the truck and returned it and today they said it was only 81% full, I have a picture of it over full. I really loved using them and now it's not a deal anymore. Back to u-haul for me. The convenience is good. But after gas and costs of vans etc it's not a deal anymore. Oh well Need a truck? Need it fast, when I want it and for a great price? Well, this is the place! I found this gem online after multiple google searches (they need to pay to have google provide optimization for their site so it's easier to find). Like us all we have used uhaul and Penske or our friends trucks to move stuff when needed...all of the latter aren't always affordable or available. Now enter the metro ATL market Fetch Truck. Does the name sound like it's missing an "a"? Yeah I agree Fetch-a-Truck just rolls off the tongue better. Well, enough with that down to the nitty gritty. Their mobile site is good and will show you the trucks available closest to you via a zip code search. Luckily I have one near me, close to downtown Roswell. I had called and spoken to one of the owners to find some more detail and he was very helpful, pick your time and pick it up at their location with your phone, no person behind a desk to deal with etc. Finally, convenience! You reserve the truck via mobile or website (be sure to login or register since it will keep track of all your rentals) and it will send you a text confirming everything along with the details on location, time and how to unlock the vehicle. They definitely spent some money on the mobile app, it's great. It unlocks the truck, lets you take pictures of the truck before you leave and shows you current rental time and miles used All trucks have gas included and they allow you a # of miles for the rental duration, my case it's 50 miles a rental if it's for 1 hour or 1 day! Pick up truck is $10/hr which is way less than Home Depot/Lowes and even uhaul, all of which you need to pay miles, gas or both. Upon return you just use the text message to link you to their site and take pictures (for liability purposes) of the truck and lock the vehicle. How easy and perfect is that!!! The only reason I was hesitant on writing this is that the more it gets known the less I will be able to snag a vehicle when I need it. I have multiple rental properties and this is very convenient for me. I hope they really take off, it's a great concept with new nice trucks and good locations. I have used them three times in the last couple months! Check in for $15 off your first rental! Enjoy!

If it's possible to give 0 starts I'll definitely will do it! Guys be aware of this company and…read moreplease don't create business account with them! They don't return money for the oil change. If the truck breaks down by their fault and inside the truck there will be small damage that you didn't do, they will double charge you and would never send you a proof of photo with the date and time! Also they couldn't provide any receipts and answering for the emails very long time! When the truck breaks down by their fault they couldn't provide any new car and also they didn't want to return money on reservation that you already pay for future.

Make sure you physically show the guy your gas gage is full!! When I dropped it off when they where…read moreclosed with a full tank they lied to me and charged me $50. I'll never rent from them again!!!

I am extremely upset with my recent experience with Budget. I came to Cumming, Georgia to pick up…read moremy belongings and move them back to delaware on a tight schedule. I showed up to pick up the truck that I had reserved to be told that "I have your reservation right here but there are no 12ft trucks available in a 50 mile radius." I was told that "the fleet manager is based out of Colorado and there's nothing he can do. I can call u haul for you." I had already tried uhaul and they didn't have what I needed. I now have to return to Delaware without mybelongings. I had 2 days to get a truck pack it up and leave. Now I have to make a 2nd trip for the same purpose. The problem is that this is ALL my furniture and personal belongings and I will not be able to take off of work again to do this until December. Budget has officially screwed me. How would you feel having to sleep on an air mattress for 6 months because you cant take your bed home because you have no moving truck?.

IF YOU READ THIS STAY FAR AWAY. They scam you and collect $50 penalty for using Peach Pass. They…read moretell you to follow instructions how to register the car for peach pass. But in actuality, the license plate is connected to them, and your registration will not override it. I confirmed this with the state of Georgia peach pass department. I approved to budget that the car was set up with peach pass in my account. I have proof of license plate photo end of peach pass account. Start an end date. I followed their instructions and their sign but they refused to give me my $50 back. This is not just one incident. I am confident at all cars have the license plate plates registered to budget and you cannot override that. Biggest scam ever.

Showed up on our moving day after reserving the truck three weeks earlier. Manager told me there…read morewas no truck due to the truck not being returned the prior day. Asked why he didn't call me to tell me he responded with that was not his responsibility

Took care of me in without a reservation, gave me the right truck, had no clue which one I needed…read more No hassle with pick up or drop off, very personable!

Came here to rent a truck, of course. Second time coming to this location but came up empty handed…read morethe first time. They didn't have a truck bc we needed bc we were moving the next day but the guy was helpful and gave us number to call corporate. Talked to a lady, and found out they had a truck returned to place we were just at. They only have 16 and 26 footers but the 16 was perfect. The guy was super helpful and pretty darn honest. The truck was exceptionally clean (unlike most uhauls) and didn't smell. Found out they only rent newer trucks (think he said 2007 models or later). Was a very pleasant experience and will be using them again. We only needed the truck for 3 hours and paid $54. Highly recommend!

Since December 2018, this Ryder location on Collier Road ATL has provided us with the best level of…read morecustomer service hands down!!! Specifically Alex Santiago has been the best account manager that I have ever met in this space. He is very knowledgeable and understand the nature of our business and the importance of keeping us on the road in safe and reliable transportation. Last week, our truck in South Carolina was due for maintenance service; however, the nearest location was unable to service the vehicle so Alex and his team was instrumental in getting the truck towed to another city about 50 miles away to ensure the truck was properly service and safe so that we could to continue to do business with no delay.. If you are looking for a team that will provide you with a high level of customer service, you must rent or lease from this location. ~Susan

Best enterprise in the area. Every time I go they're organized, clean, and quick! The team is very…read morehelpful and kind. Keep up the great work (Want to shoutout Rachel for her help with my last rental, thank you!)

Just left after trying to get a car. I made an online reservation for pickup at 8. It was clear…read morewhen I got there with the line and the ONE person working it would take well over an hour to get checked in and get my car. Here's a thought - have more people working or have an express line for premade reservations.