Megalomaniac has been on my list of wineries to visit for soo long, but it fell short of my expectations.
First of all, it is a bit off the beaten track, up a hill. So it may not be great to visit during inclement weather. Since it is perched on a hill, views are stunning especially during the warmer, blooming months.
I stopped here maybe an 1.5hr after they opened and there was only 1 couple at the tasting counter. I was received by a friendly middle-aged man who directed me to the counter after I told him I was there for a tasting.
(Interior is absolutely stunning, btw! High ceilings, floor-to-ceiling glass so there's views from every angle, crystal chandeliers everywhere.)
At the entrance, there is a sign for 5 tastings for $25.
After taking some pics of the beautiful interior, I literally sat AT the bar, on the stool for a good 10-15mins to get any kind of service. (A younger girl was serving the couple, but she never came over.) There was also multiple female staff milling about doing nothing much. Eventually, the younger girl came over and she admitted that this was literally the first day that they were doing tastings. I just thought this was very weird 'cause...well...it's a winery, so what the hell else do you do with a bunch of wine and people coming in??!!
I asked her what the difference was btw the 5 tastings for $25 vs. the 3 tastings for $17.50 as per the menu on the bar. She said that the 5/$25 has to be pre-booked and it is more in-depth whereas the 3/$17.50 is literally just being served wine and they leave you to it. Personally, I don't think this is a great way to do wine tastings 'cause tastings is all about CUSTOMER SERVICE.
After a very brief back 'n forth, I decided on the 3 that I wanted to taste. The server didn't really know much about wine, to be honest. I asked her about certain varietals and she admitted that she didn't know about it and hadn't tasted them.
After pouring my samples, she disappeared for quite some time, then when she returned to the bar area, her and the older gentleman turned their attention towards the other couple. (I noticed that they were also had glasses of water to accompany their tasting, whereas I wasn't offered any.) They chatted for quite some time while I was left basically unattended while there were a few other female workers just around...doing other stuff.
Wine wasn't bad, but the whole experience just soured the taste. I've done extensive tastings all throughout Southern ON and parts of Europe, and I can say that this was amongst the strangest experience where I felt almost invisible.
Again, wine knowledge is needed, but I'd say the majority of doing a wine tasting is interaction and basic customer service. It was somewhat infuriating watching all these other workers mill about, but not contribute in any way to helping the other young girl out with the tastings. Proper tastings should really be 1 staff per group.
Not sure if this had anything to do with it, but the other couple that got the majority of the attention, by at least 2 staff members nonetheless, were Caucasian. Hopefully this is just a coincidence. read more