Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

This is the first store that I went into when I moved to the Midwest over three years ago. Kathy is…read moreso nice and welcoming that she makes every experience I have when I visit the store so pleasant! The store is cozy and you can find great little finds in every nook, shelf, and corner. They have handmade soaps from local vendors, candles, decorations for the holidays, etc. They also have some homemade cookies and biscotti made by Kathy. Don't forget to shop local this holiday season and support Primitive Peddler! #ThankYouThursday

Such a unique store, every time I step inside this shop I find something wonderful! And the owner…read moreand workers are very nice and welcoming. So happy to have this local treasure.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Dave was awesome and he had great communication with the weather being so bad! He did the process…read moreon my carpets for pet stains that I did not even know were there. He was so friendly and did a great job. I will definitely be using him again!

I was quoted a reasonable price for the carpet cleaning of two rooms and a closet. It was $187…read more When David arrived he said that he would have to charge me $65 more because he had to carry his equipment from the parking lot to the elevator and then to my condo. This was ridiculous. Carol T

One of your employees / partners who says his cousin works at your warehouse, Wilbert Rodriquez,…read morelied and scammed me of $2,700 of rental income, leaving my luxury condo unit damaged and a mess and not paying his February rent on purpose while I actually was on an international trip! He is a liar and thief who uses your company to scam and convince people to let him live there rent free and bring your furniture to their properties! To gain their trust! He had occupied my condo with your furniture, then left my condo damaged! I actually allowed him to buy a "house for his family" without credit as a favor and he used my kindness to financially abuse me and my own new business income! Instead of kindly telling me he couldn't pay before I traveled so I could have my rental ad up for my OWN marketing! We are now at a risk of losing $5500 because he cannot MAKE honest decisions! Based on this type of lying and behavior for your employees, I give you a ONE STAR for quality of talent and how they use their "employment" to secure rental properties then deplete the owner's finances! I will ONLY remove this post once he has paid me the FULL amount of missing income he stole from me! If this is the kind of business you operate, a family of thieves shame on you!

My real estate agent's firm highly recommended Phoenix Rising Home Staging for luxury condo units…read more So, I requested this company and another to come out and sell me their ideas/terms/prices. Both companies work with ultra-high end real estate, and have designers on hand to attractively style the home with furnishings. I was particularly partial to Phoenix because of Hannah. While the prices of both companies were comparable, the contractual terms were less favorable with Phoenix; however, I really liked Hannah. She has an art background, and does design for a living. She was impressed by the art in my unit, and knew a good deal about quite a number of them (impressive!). I had to commit to 5months of rent for Phoenix's furniture, at about $2200/month, even knowing my unit would sell in a month or so. 2 of the 3 bedrooms were staged, along with the public rooms. The alternative high-end staging company had a one month commitment of $5K, with each subsequent month being prorated by day (@ $2K/month). This alternative company didn't have Hannah, though, and her design eye. I took the bite and committed to Phoenix knowing my gorgeous unit would sell in a month (it did!), and I am glad I did. Thank you Phoenix Rising, and Hannah!

We were cleaning very dirty carpeting with many pet stains and mulberry stains. I was hoping it…read morelooked a little better, thinking at least it would be cleaner! Wow! They got all the stains out, at least as far as I can see. Very knowledgeable, hard working team. I will use them again.

Awesome customer service and excellent work. I will definitely use them again if needed and refer…read moreto others that need this type of service. Prices were reasonable compared to other competitors and staines in the carpet that I was told would not come up are not noticeable. Thank you DL Carpet for Expedient Service.

Great company with many wonderful options. Jim was very professional and made the process painless…read more we did carpet in 3 bedrooms and it turned out beautiful.

All I can say it "Amazing". Both Matt and Jim great to work with and a family owned business. They…read morecare about you and are quick to provide answers and quotes. The installation was amazing. They moved my sofa out without any issues and had my old carpeting out in 15 minutes and it was a 25' x 16' room! The installers were neat and precise and I cannot tell you how thrilled we are with our purchase! Thank you Jim and Matt!

Hometoen Floors was amazing to work with! They had an extensive collection to choose from and were…read morevery knowledgeable about products. They were extremely helpful in making sure the quality of the flooring that was purchased was going to meet the needs of our home. They were prompt to completing the job and it looks absolutely beautiful! High quality material at a value that was affordable.

I'm very pleased with the installation and with the carpet I received. There was a small problem…read morewith the guy who installed the carpet cracking mirrored closet doors. He came to me after it happened and told me and told me to call the office right away. I called the office and spoke with Michelle and Craig, and they did a great job handling the situation. If you need carpet, I highly recommend using Hometown Carpet. Everyone at Hometown was very helpful and super nice.