I've used this pharmacy in Sheridan off and on for quite awhile now....they are so attentive to…read moreany questions anytime you need them...I will be a customer for the foreseeable future and recommend them to anyone........Btw their delivery service is excellent ....

Great service! They go above and beyond for customer service. I was a customer for years at CVS…read morebut can't handle the rudeness of their employees in the pharmacy. They look right at you and don't even acknowledge you or even mention they will be with you in a moment. Thank God for Ella Pharmacy!!!!

Dermatologist prescribed a lotion refill for me that cost $10 in 2016 covered by Medicare, now is…read moreNOT covered and would have cost $500 out of pocket. Paid $43 mail-order including shipping and it arrived 3 days after the prescription was sent to them by the doctor. I'll definitely use them again.

Worst pharmacy ever with no customer service. They mess up my medication , acknowledges it, but…read moreonly offers a gift card. There's no way to even reach customer service. You only can do so via email and its at their whim whether to respond or not.

I scheduled my Flu and COVID booster30 days in advance at Walgreens, nobody else was doing that…read more They were ready and waiting when I arrived. The pharmacist was gloved/masked and proceeded to administer my shots in different arms as I had asked. I was in and out within 15 minutes. instead of a card I was given a link to where all my vaccination cards were stored....if needed. I could'nt have asked for a more perfect experience. I encourage you all to use them when needed.

The staff at this store is amazingly friendly and helpful and the interior of the store is very…read morewell kept, however, the outside area is always a mess. There are cigarette butts EVERYWHERE, weeds, 6 year old mulch with weed barrier fully showing through, litter... You're a multi-million dollar company and yet the exteriors of both your stores here in Noblesville are atrocious. I completely understand people are slobs, but I also understand it is the responsibility of your corporation to present stores that don't look like absolutely no one is caring for them. Do better Walgreens. It's embarrassing.

Easy to get to. Has a great selection of supplements. I think they specialize in customer…read morecompounds. Plenty of parking. Has drive through. Pharmacist was a pleasure to talk to.

I went to this location to bio similar HRT. They had to reschedule my appointment twice for my…read morebloodwork results because the pharmacy and clinic calendars are not on the same platform. I get there and I told them I had hypothyroidism in the past. They did not know how to understand my labs and had me panicked that I was very ill. They referred me to an endocrinologist. I came home and looked at labs I've had in the past and when I saw what they were so alarmed about, it was from my hypothyroidism, not hyperthyroidism. As HCPs, why didn't they know that?? Now, they've had my labs for 2 weeks. The pharmacist orders two hormone creams...but they don't have one of them in stock. Why not? You had my labs for TWO WEEKS. Do you NOT look at them to see what they said BEFORE I showed up? And if you did, WHY didn't you order what I needed? Like who does inventory around there. So, after 5 days, I call and ask for the status because I haven't heard anything. They said I should get a text that day and if not, call back. I got the text on Wednesday and have been waiting for my medication. I called yesterday evening and left a message stating I had not received it. I get a call today saying it was marked "pick-up." I don't know why because I told the pharmacist twice I wanted it mailed to me because it would take 40-45 minutes for me to get there due to construction. They said they are mailing it today. This place is a disorganized MESS! I won't be going back. I can find another compound pharmacy.

Pharmacist was rude and lied. They don't offer discount cards and charge pts excessively large…read moreprices.

CVS was very responsive to solve a delivery problem. The pharmacists and staff I chatted with…read moreworked very hard to resolve the issue and get the important prescription into my hands in a reasonable time. THANKS SO MUCH! Joseph Ski

Waited 2 weeks and multiple phone calls to get my script filled. Finally stop to pick it up and…read morewaited in line for 45 mins to get to the checkout. Many others in line waited that long only to be told it isn't ready yet. When I got to the checkout there was no apology for my wait, just complaints about how busy it is and how many people were waiting. Not professional at all, will be switching to Walgreens across the street since this isn't close to the first bad experience here.

Honest to god this is the worst CVS I've ever had the displeasure of doing business with in my…read morelife. Every month is a different issue, they never have anything on auto refill no matter how many times they claim they've set it up for auto refill. The Pharmacy techs are beyond rude, absolutely unbearable and will hang up on you when you're being patient and not even rude. I wouldn't recommend ANYONE to use this pharmacy.

Went in to get my passport photos done. The employee was rude and clicked blur pictures. When I…read morepointed out that the picture was blur and since I needed the pictures for government work, I would prefer if he could re-click the picture, he said it should work and made a face. Totally unprofessional and not recommended.

Fancy, new, and stocked with EVERYTHING…read more The staff were super friendly and both welcomed me within my first step into the store. They checked me out so quickly as well. You could tell they cared about their customers and efficiency. I usually don't notice these things immensely, but it was just very kind here. Congrats to you all! Simple as that.

The usual CVS, friendly staff, a massive selection of popular variety across many shelves, some…read moresurprising and more difficult to find brands, decent photo development services, and wild price gouging I just browse for the one or two mark downs! The gift cards cannot be used at self checkout which is odd.

Like most people, I dreaded the routine trip to CVS to pick up my wife's prescription. What should…read morebe a simple errand often turns into a frustrating experience - long waits, impersonal service, and staff who seem like they'd rather be anywhere else. That's when I met Phoebe at CVS. From the moment I walked in, she greeted me with genuine warmth that immediately changed everything. Phoebe didn't just process my prescription pickup - she created an experience. She engaged in friendly conversation, shared some laughs, and even noticed my dog waiting in the car. What happened next was unexpected. Phoebe brought out an extra dog treat for my pup in the back seat. We continued joking and laughing throughout the entire visit. Before I knew it, I had the prescription in hand and was genuinely sad to leave. Thanks to Phoebe's exceptional service, smiles, and genuine care, a mundane pharmacy run became the highlight of my day. She transformed me from just another customer into a valued friend, proving that outstanding service isn't just about efficiency - it's about human connection. Sometimes the difference between a forgettable experience and an unforgettable one is simply having someone who cares enough to treat you like you matter.

The pharmacy has a big job with me. I have over twenty active prescriptions, and two other…read moremedications are flown in, and CVS accepts the so I am not trapped at home waiting, or some kid runs off with it. Combined the two cost about $24k and I am medically dependent. That means I will pass if my medications are not taken as specified. They call my dr.'s for refills, they call me when they need to. A few times corporate sent me a questionaire about CVS. It let me do a video. That was before they got answering machines. But on that video I let them have it about NOT having answering machines, both times. That way the customer isn't on wait forever, they don't have to jump top answer the phone, everyone is happy. That is what I videoed to them. I also told them that I know if I stop shopping there the company wouldn't crumble, but I am a good customer with a big mouth. About a month after the second one, I called. It said I could leave a message, AHA! I doubt it was me, but I don't want the pharmacist in charge of my life saving drugs top be condtatly bothered buy the phone. Promenade Shops , John Susa, head pharmacist, Kim, associate pharmacist, Tracy the tech. I buy ice creams for them or seasonal junk. I can never repay the gifts they give me.

Website says Pharmacy is open 9-7 today, closed for lunch from 1:30-2:00. I got there after 3:00…read moreand the shutters are down. I wouldn't have wasted my time if the website had simply stated closed July 4.

Lindsay, one of the pharmacists, is so wonderful. This is a small town pharmacy, but has a great…read moreselection of medical supplies and otc medicine, as well as some other items. They also have a small play area, which is nice if you have kids with you and have to wait for your prescription. There have been times when they have not had a specific prescription and were able to order it and have it ready the next day. Lindsay is beyond helpful. She's great at answering questions for prescriptions as well as otc meds. I actually asked her about bandages...after a surgery, I needed to change dressings, but the bandages were seriously irritating my skin. After finding one specific type of bandage that worked for me, I asked Lindsay if they had any. They only had one or two rolls in stock, so she ordered me several and kept special ordering them as long as I needed her to. She's always friendly and helpful. The front staff is usually great too. I took one star off because I recently needed a prescription that they didn't have. They said I would need to call different pharmacies to try to find someone who had it. I honestly didn't even know where to begin...It was already a very stressful situation and I think it would have been nice of them to call to find someone who had it since they were out. Other than that, we are pretty pleased with our small town pharmacy.

From the owner: Ella Community Pharmacy is a locally owned, full-service pharmacy that puts patient care above…read moreeverything. Our team strives to provide personalized care, short wait times, cost-saving options, and convenient pickup and delivery. Ask how we can save you more than the average online prescription coupon or discount card. We look forward to being an active member of your healthcare team.