I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

Jeff and his agency always been great to work with, whether it is auto, home , or business…read moreinsurance, he's got you covered! I've been a client and friend for 15+ years. Highly recommended!

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

I would give Philip and Ethelynne 100 gold stars for their excellent services and help to me and my…read morefamily in obtaining health insurance to cover all our needs. Philip guides me through choices that save money and offer the best care available.

I've been working with Mr. Philip Huffman since 2020. He helped me find health insurance and has…read morestayed in touch to make sure I'm getting the coverage I need. I've sent him several clients because I know they will be in good hands.

Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

Solid help for a complicated insurance policy, thanks Brain and team for working with over the…read moreseveral weeks it took!

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

We use McNamara Insurance for our business and they are fantastic! Although we haven't had to file…read moreany kind of claim yet, their customer service on the day to day operations of our business is wonderful. They are patient with answering all kinds of questions and were very helpful getting us the best deal with our workman's comp and business liability. We will be using them for our home/auto insurance next. Both Mike and Marisa are a joy to work with. They put you at ease and make you feel like a friend as well as their client.

I've known Mike for 11 nearly years now. I was privileged to be introduced to him when I needed…read moreHomeowner's Insurance. Since then, he has been my trusted friend and ally through the multiple refinances and dealing with different banks to get the insurance renewed. In time, he's been my go-to for all insurance needs that are necessary for a homeowner. A couple of instances of how great Mike is. 1. I had an old car that had liability coverage from before I met Mike. When I asked Mike for a quote to consolidate my insurance needs with him, he said I already had a great deal and did not try to make me switch. 2. Very recently, I switched insurance providers on my property. The refund, due to be processed in 4 weeks, was going to take longer. Mike mailed me the refund from his own funds to spare me the additional wait. Mike always delivers!

I was very impressed by the service I received when I had an appointment scheduled to get…read moreinformation regarding medical insurance. I was able to get a better plan and saved a substantial amount of money per year. It all came down to Rosario, Cook's associate, that really listened and cared a great deal to help me get the right plan for my needs. She told me that if I ever have any questions regarding coverage, medical bills that I do not understand to call her and she would be happy to assist me in any way that she could. Customer service is rare in today's world and that means everything to me. Keep up the great work Cook & Associates!

Cook and Associates has always provided me and my business with the very best service and value…read more They are quick to answer questions, diligent to work through challenges and do it with the utmost professionalism. Their entire team understands what you need and walks you though the maze to get their! Thank you for the job you do!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Too expensive. You have to pay. All the payments at 1 time…read more Hard to get an agent. Yes, I have to have previous insurance good driving record. Homeowners, I want you to bundle. It's just too expensive.

I had a great experience talking with Ken about my car insurance options. He was quick to respond…read moreto my initial inquiry and provided me with wonderful service. Highly recommend!