This is my second time in. It was very relaxing. I start with a massage with Ceara who was great…read more This was my second facial with Jojo. I got the facial with a nanoinfusion and peel and both times my face felt hydrated and rejuvenated! Very relaxing.

I used to love this place and recommended it to anyone seeking true relaxation and an elevated…read moretreatment experience. Unfortunately, the quality of service has declined, and it now feels as though anyone regardless of training or skill level is allowed to provide massages. Today, I arrived 10 minutes early for my appointment but wasn't seen until 15 minutes after my scheduled time. I ended up leaving the treatment room just 12 minutes into the session. The service was completely unskilled: rushed, inconsistent, lacking rhythm, and missing the foundational techniques that define a competent, professional massage therapist. A skilled therapist uses intentional pressure, consistent/proper flow, and an understanding of muscle anatomy to create a therapeutic and cohesive experience none of which were present. Realizing the session was doing more harm than good, I made the decision to end it and leave. The front desk staff clearly knew something had gone wrong, as my early departure was obviously due to dissatisfaction. Yet I was still charged $139. Not only is that unreasonable, but deeply unprofessional. When I called for clarification, I was met with a scripted cancellation-policy explanation given by the same employee who witnessed me ending the service early and leaving the studio upset. Only after pressing for details was I told I'd need to speak with a manager. The entire interaction was dismissive, confusing, and frankly, insulting. This visit brought frustration instead of the relaxation this business is supposed to offer. And for anyone who believes the service I received, particularly from Pam, is acceptable, I can assure you they have not experienced a true massage from a trained, skilled professional.

I've been going to Bespoke regularly for about the past 5 years. In that time I have seen three…read moreestheticians, all of whom were excellent. My current esthetician is Nichole W., and I truly can't recommend her enough. She has made significant improvements to my skin, especially to acne, which I have struggled with for decades, and some aging. I do purchase the products she recommends, because my goal is to have long-term skin improvement. However, I have noticed that Nichole is mindful that people have varying financial situations and is helpful in choosing products to prioritize in the event I'm not able to buy them all at once. I wish I could have come here during my teenage years, because at that time I took every acne medication under the sun and saw minimal improvements, while Bespoke has been able to heal my skin and keep it healthy. Beyond the skincare, I want to highlight Nichole's kindness and the way she genuinely cares for her clients. On at least two occasions I've had an appointment after going through some major life challenge and each time Nichole listened as I told her what I was going through and made my facial a place to escape everything that was going on. She also helped ensure the products I was using were appropriate for the situation I was in at the time. It might sound minor, but these days it's hard to find people that take the time to truly listen to their clients, and that's exactly what Nichole does. For all these reasons I will remain a loyal client of Bespoke for years to come!

I cannot recommend be spoke enough. It is a true gem in Washington DC. I've been coming here for…read morecustom facials and skin care treatments, and Adrienne and her team have completely changed my skin. My skin was dull, with uneven tone. After custom facials and a custom skin care routine, at 44. I am finally going make up free with confidence. Adrienne is a wealth of information and takes the time to explain skin beneath the surface. She is warm and greets you as if your family. I now see her monthly and she is worth every penny.

Had the best experience with Nurse Jolene! She was extremely knowledgeable, friendly, and made sure…read moreI was happy with everything. Also Brianna at the front desk was so pleasant and helpful. Such a great experience overall will definitely be back!

Marcia is great! She knows so much about skin care and always has great advice. I've learned a lot…read morefrom her!

It's quiet, one level, adult friendly, thorough and my toenails last a really long time! I have…read moreskinny toes that need lots of cuticle mainand they've been fantastic You can park free in the garage under The Parks and exit thru the Whole Foods (get parking validated here).

I do really like Nail Saloon. I've had my nails done at this location and the location over in…read moreCapital Hill. However, I don't recommend a regular polish manicure ($30). It's definitely worth spending the extra $10 to get gel because regular polish just doesn't hold up... not even 8 hours after your appointment

This was one of my many birthday treats organized by my boyfriend and boy was it a delightful one!…read more Staff- AMAZING! They were so friendly and celebrated my birthday upon walk in Facility- clean and the decor of choice created an immediate relaxing vibes. My massage therapist was Sogbe (hope I spelled it correctly) and boy was she EXCELLENT! She understood my medical needs and took her time to provide great services. I cannot wait to visit again!!!! It's a oasis on 14 street

The spa itself is fine. No frills. Clean. The rooms are quiet enough. The bathrooms are very…read moreclean. I booked a couples massage. I booked the appointment online and put down the necessary deposit. They were running a special for the month of January- 10% off during weekdays and it included aromatherapy. The 10% off did not automatically apply and I'm pretty sure I didn't get the discount. Parking- street parking if available. We lucked up and got a spot right in front of the spa. No paying a meter was required. My massage therapist was Mike and my husband's massage therapist was Kimberly. The couple's room was tight so I could feel, see and hear every time my husband's therapist talked to him or when she moved. My husband felt that Kimberly just couldn't get the pressure right even though she asked. He also felt like she took a break after every touch so there was awkwardly long waiting periods. He said her touch was often too soft even though he told her the pressure wasn't enough. She was pleasant; notwithstanding, she just wasn't the right therapist for him. Mike also asked me once about the pressure and at the time, it was okay. As the massage went on, it became uncomfortable. In all fairness, I should've spoken up. The elbow and forearm down the back and around the shoulders was the most painful. We got the massages on Monday morning and I'm still in pain on Wednesday. This is the first time I've asked for a male massage therapist and boy could I tell the difference. The pressure alone was intense. The best part was the scalp rub and the lavender scent (although there was something mid-massage that smelled like mildew). When asked what areas of focus before starting, I mentioned that I wanted my mid-back and arms focused on because I have carpal tunnel. Those areas weren't paid any special attention--they were simply apart of the regularly scheduled program - upper left, then upper right, then lower left, the lower right, then flip and repeat and end with scalp. This was the process for both my husband and I though he was flipped front a lot sooner than I was. Overall, I wouldn't mind returning if I'm in the area and trying another therapist.

Lesleigh was awesome VERY knowledge and broke it down for me in plain terms…read more Enjoyed the services and a whole ! Will be back at least 2 more times.

On Friday I was looking at my dull skin and googled "facial near me" and both Hi, Skin and Heydey…read morepopped up. Hi, Skin had an appointment in an hour and so there I went. I didn't know anything about it before I arrived and at first was kind of taken aback by the boisterous, open atmosphere, especially as someone who went to Silver Mirror for over a year. I think if you embrace Hi, Skin for what it is and not expect a relaxing spa experience, then you can really enjoy it. The atmosphere was actually fun for a Friday evening and I ended up enjoying the energy and interacting with some other customers. My esthetician was Chrissy and she was great. We talked about my skin the products I'm currently using (she knew all of them) and she had some great recommendations but I didn't feel like she was trying to upsell me on anything. She had an amazing facial massage technique and pressure and also did a little shoulder massage (after asking) while a peel sat on my face. I signed up for a membership and look forward to going back next month.

Lola is the best! I've been seeing her for about a year, and the transformation in my skin has been…read moreundeniable. My primary concern was hyperpigmentation, and she consistently tailored each facial to directly address those areas with intention and expertise. What stands out most is her attentiveness. She pays close attention to your skin, adjusts treatments as needed, and makes you feel confident that you are in skilled hands. It is clear she genuinely cares about her work and takes pride in delivering results. If you are serious about improving your skin and want someone knowledgeable, professional, and invested in your progress, I highly recommend Lola.

Paid the price of a roundtrip flight for a service that made no noticeable impact on my skin…read more Got a facial and a back facial here a while ago. Neither service provided any noticeable results. In past facials here, I left at least dewy and had a glow for the first few days. This time? Nothing. Also had a peel, but again, zero impact. It felt like hundreds of dollars down the drain.

I've been going to Lyn for about 6 months now and my skin looks amazing. I have scarring and…read morediscoloration from acne. I love the treatments because they are comprehensive and consist of a variety of steps that all serve a purpose. This is not just a mask you can do yourself at home. Also, Lyn is the BEST at extractions. She knows exactly what she's doing so your face doesn't get beat up and it's not too painful. Lastly, I'm going through brow rehab to move my arch more towards the outer corner of my eye and I'm very satisfied with the progress. My brows are lush and manicured and slowly but surely turning into the correct shape.

I first started going to Lynn in 2016. I found out about her through a friend who took pity on me…read morefor my atrocious eyebrows. Lynn worked on my eyebrows for about 4 months before I moved out of state. In that time my poor brows had made great progress. Fast forward 2 years later, I've moved back to the area and without hesitation knew I had to allow Lynn to work her magic and get my brows back in shape again. Making an appointment was easy. She remembered me which made me feel special. This time around my brows weren't as bad off, but they will still need some work. I wouldn't trust anyone else but Lynn to give me brows to be envied. Lynn is an expert as what she does. She knows her stuff, and by stuff I don't just mean brows. She is a professional esthetician, who is more than willing to not only serve you but give you free advice to help whatever skincare/ health journey you're on. She's personable and takes her work very seriously! I love Lynn and will recommend her to anyone for their skin care needs!

My mother and I have been going to Sharnika of Restoration Beauty Spa for a little over a year now,…read moreand we've both seen significant improvements in our skin. Personally, I've noticed that my skin tone is much more even and brighter than it used to be. From the very beginning, Sharnika has been wonderful to work with and incredibly knowledgeable about skincare. She really takes the time to understand your skin and explain what's going on with it. Through working with her, I've gained a much better understanding of my skin type and the kinds of ingredients that actually work for me. I actually started seeing her when she was at her first location, and it's been so nice watching her grow. Her new space is beautiful and feels like a real step up. I originally went to her purely for the skincare results, which I've been very happy with, but the new location adds such a nice experience to the visit. It's cozy, welcoming, and she even offers tea while you wait, which is a really thoughtful touch. It's clear that Sharnika is elevating her business, and I'm genuinely excited to see how she continues to grow. I'm so glad I found her and plan to keep working with her. If you're looking for someone who is knowledgeable, attentive, and truly invested in helping you reach your skincare goals, I can't recommend her enough. Definitely give her a call.

This has where I've been going for regular facials. I opt for the enhanced facial option and have…read morealways left really happy with the results. Sharnika provides a relaxing space and is really knowledgeable about the services she provides.

I have been going here for over 5 years. I recommended this place to all my friends who were…read moreinterested in korean skincare. As far as I know, this is the only place that does korean style skincare. I was a bit hesitant to write reviews because I don't want this place to get over crowded... :P

The esthetician's at Skincare SoU are very skilled and perform an excellent Korean-styled facial…read more I've been coming to Skincare SoU for the past 3 years and I've always had very pleasant experiences with all of the esthetician's and the nail staff. Especially during COVID-19, the staff spends extra time cleaning between clients, wears masks and face shields, and enforces social distancing to keep the employees and staff safe!