Facility is very clean. Staff is very welcoming and works hard to ensure your pet's needs…read moreregardless of how unique they may be. Staff helped us devise an assimilation plan for our dog, knowing that we were planning a multi-day boarding soon. The report cards are great - it is such a relief to get notes from the day and also photos showing how your pup is doing. Team members are friendly and always willing to help. Prices are extremely reasonable, and there are many pet perks to add on that will make your pet's stay very tailored overall.

Terrible customer service. Unprofessional staff. Awful grooming. Overpriced. Worst thing was how…read morepoorly they treated my sweet golden retriever. I have nothing good to say about this business.

Huge thank you to Sentinel K9 Training for taking Kira on her field trip! Already seeing such a…read morebig change in her confidence through social exposure. She's becoming less timid, less reactive, and so much more comfortable in new environments. So grateful for the care and patience you all put into these dogs

Phenomenal with Aries my 25 pound Husky. He made lots of friends and got a bath before coming…read morehome. Will use them again for boarding and training.

Love this place when I have to board my 4 pups. Check in is easy and I like that I can get the…read moresuite for them all to stay together. Plus they have option for open play or not if you have senior or small pups that probably shouldn't be with the larger more playful pups.

My pup Leo stayed here last weekend. The staff took great care of him. Seeing him able to play out…read morein the yard with some water was a big plus! Highly recommend - will be back.

In my experience as a first-time client of Melissa's Prestigious Pawz in Fort Worth, several…read moreaspects of our interaction raised concerns for me regarding communication, professionalism, and billing transparency. During our initial conversations, Melissa referenced her previous work with Eli Lilly when discussing animal care. While I respect professional experience, the way this was presented felt dismissive of my own long experience as a pet owner. For example, she strongly criticized the heartworm prevention product I have used responsibly for over 20 years with multiple dogs and suggested that products she prepares herself are preferable. From my perspective, the conversation felt somewhat condescending. When I scheduled boarding for our pets (three dogs and one cat), I also scheduled grooming for my cocker spaniel. At the time of booking, I explained that she had been digging in the yard after a large storm and would likely need extra grooming attention. She had been professionally groomed approximately 6-8 weeks earlier at PetSmart in Weatherford. I also shared that due to several difficult personal circumstances--including the recent passing of my father on February 28, my own cancer diagnosis and treatment, and my husband's cancer diagnosis and treatment--we had not been able to bathe her before bringing her in. I shared this simply to provide context. While we were out of town, Melissa contacted me stating that my dogs were "covered in ticks." This surprised me because our dogs have lived in multiple rural homes over the years, have been groomed regularly their entire lives, and have never had ticks. We currently live in a gated community where our home receives regular pest control, and our dogs sleep in our garage where we have not observed insects. When I asked for photos, the images that were sent appeared to show ticks in a container rather than clearly on the dogs themselves. During that call, I was informed that we would be responsible for paying to have the facility sprayed due to the ticks she believed came from our dogs. Because we were already traveling, we agreed to additional treatments for the dogs, including baths and chemical dips, and I was later told they had been dipped twice. Another concern for us involved billing transparency. We purchased pet food at the time we dropped our pets off and paid for it then, but we were charged again for the same food when we picked them up. Our final bill was approximately $2,000, and we were not provided with an itemized invoice explaining the charges. Without an itemized statement, it was difficult for us to understand how the total was calculated. Despite boarding multiple pets, there was no multi-pet discount offered. For comparison, the pet sitter who normally stays at our home--who unfortunately was unavailable during this trip--charges $80 per day to care for all of our pets combined. After this experience, I read through other reviews and noticed that responses from the business often attribute concerns to customer misunderstanding rather than acknowledging possible issues. During our own interactions, communication felt difficult at times, as conversations were often interrupted and it was challenging to fully explain concerns. Overall, based on my personal experience, this situation raised questions for me about communication practices, treatment authorization, and billing documentation. Anyone considering boarding services may want to ask detailed questions about these policies ahead of time. The photos we received that were described as evidence of ticks are included. Based on what we were sent, the ticks appear to be shown in a container rather than clearly on the dogs. This review reflects my personal experience and understanding of the events that occurred. I have retained documentation of communications, photos, and billing records related to this visit.

I love Melissa's and my pup does too! He has such a wonderful time at doggy daycare and they take…read moresuch good care of him! He loves all the wonderful ladies that work there and I know they love him. They tell me every time! I have gotten several grooms for my chipit and never had any problems and he's always squeaky clean and smells amazingggg!! I wouldn't take my baby anywhere else!! They are also very reasonably priced and I appreciate that it doesn't cost me an arm and a leg to get such high level of care for my baby! Thank you Melissa's!!!

This was our first visit based on the reviews we read. We…read moreare very happy & satisfied with HomeRun Grooming. They did an exceptional job on our cocker spaniel. We will use them again for our dog grooming needs.

Been using them for several years for our 3 dogs grooming. They were very easy to work with and our…read morehounds all loved them . Texted to try to schedule, and was just told now they are closed on Fridays, Saturdays & Sundays. Wish we had been given more notice. Hard to find trustworthy people. Oh well, guess they have enough clients they can afford to cut back. Good for them wish them well.

They do a good job but their scheduling is ridiculous there unavailable on Saturdays and us 9-5…read morepeople who work aren't able to be accommodated so definitely looking at other places

Everyone, Please meet Lucky. Our German Shepherd we rescued last year. Lucky is my soulmate…read morefurbaby. He's also very quiet, shy, lovable....the list goes on and on. I searched high and low to find the best furbaby sitter when we were out of town. I decided on Boat Club Pet Resort for many reasons: Very clean and staff very attentive to us humans and especially our fur babies. Price! They're a heck of a lot cheaper than pet sitter that enters your home....when you're not there that always made me nervous. Location, Location,Location! Easy access from all parts of Fort Worth area. Daily I would receive Report Card on Lucky, with all info on his day, mood,eating,etc. they took pictures of him too! Side Note: we were so anxious about leaving our love bucket, we had a death in our family and a week later our daughter was getting married.....our stress level was to the max .... however, not once did I worry or wonder how Lucky was getting along with the staff or other dogs. I kid you not, The resort became our extended family! Go up anytime and ask for a tour, get their prices and meet the staff - you can bet they have what you are looking for, your fur babies will thank you!

This facility is amazing! They truly love what they do and treat the dogs with love and affection…read more The facility is clean. My dog has developed great social skills and loves going each week. He comes home exhausted and happy. The staff is amazing. They are so family oriented and I have no issues trusting my dog in their care. I highly recommend this facility to anyone who is looking for daycare or boarding.

Decent prices. The place wasn't pristine, but it's also a kennel…read more I had communicated my dog had a knee injury and wasn't to play with other dogs. That was ignored or overlooked. Luckily there was no antagonism to the injury.

This the only place I leave my dogs. Melissa T. Pls educate…read moreyourself on Happy Tail Syndrome. The owner is a wonderful caring person. Certainly not her fault your lovely pouch has such a happy personality.

I've been bringing my Toy Poodle here every since we moved into the area 2 years ago. A neighbor…read morerecommended this place. The owner/staff have become like family. They are very professional, friendly and always willing to work around my schedule, when I need to change an appointment by a day or 2. The boarding services are also great. I've used them several times for vacation or during the holidays. I'm very happy to have found the Adorable Dog Resort.

HORRIBLE HORRIBLE HORRIBLE! DONT TAKE UR FURRY BABY THERE! I…read moretrusted them to take care of my precious baby dog for a week and they didn't. I picked her up and she was in need of medical care. My poor dog is so sweet, loving, laid back and it BROKE MY HEART to have seen the condition she was in

I have had great experiences. my Havanese can be difficult and they have always accommodated us…read more the cuts have always been great, they clean him up nicely. No complaints.

I live in the country and last Saturday my family was hit by the tornado and we needed a place to…read morebring our dogs as we had no power PetSuites came in strong and helped me get all my pups booked. I was so thankful for the team and managers I would highly recommend.

**Warning to Pet Owners - Please Read Before Choosing This Facility**…read more I deeply regret trusting this dog daycare with the safety and well-being of my 9-month-old goldendoodle puppy. What was supposed to be a safe and social environment turned into a traumatic experience that has left lasting physical and emotional scars on my dog. During his visit, my puppy was **attacked by a 2-year-old mixed breed dog**. The daycare clearly failed in several critical areas: * **Lack of proper behavioral assessment** of the dogs they accept * **Insufficient staffing** on the floor to supervise interactions * **Inattentiveness** of staff during the incident As a result, my puppy sustained **serious injuries** -- a torn eyelid and a puncture wound on the side of his face. He required **surgery**, wore a cone for nearly **three weeks**, and had to undergo multiple vet visits for follow-up care and complications. The emotional toll was just as devastating: he became fearful in public, developed digestion issues due to stress, and, even weeks later, his eyelid has **not healed properly**. The daycare only agreed to cover the surgery costs and **refused to pay for other necessary treatments** -- including prescribed medications and additional vet visits. Their response felt more like damage control than genuine concern. If you love your dog or cat, I strongly urge you to reconsider bringing them here. No pet should have to go through what mine did. Safety should always come first -- and in this case, it clearly did not.