I've been to Mellow Mushroom before for pizza (super great 10/10 recommend) so I decided to check it out again tonight, but this time got a Caesar salad with chicken. I liked the fact that it wasn't doused in Caesar, but the chicken was incredibly dry. My friends got the cheese chicken sandwich, one of them as a pita one on multi grain bread with the red potatoes instead of chips. They both really liked their food, said it was great. Our major issue was that we didn't even know who our server was. We initially were greeted by one girl, had another approach us for a drink order, had another drop then off and take our food order, another check back on us, had someone else bring checks, and it switched with who processed them, it's as if we had 3 servers. It took forever for someone to come back and get our desert order, and just very unorganized. Food was great, service was sub-par. I'd probably come back, for the pizza mostly, but I'll make sure to sit at the bar like I had the first time for better service. read more

Food was great but service sucked. Server didn't seem like she knew anything. Our appetizer came after our pizza. Manager came out and said that the pretzels take 15 minutes to make but waited well over 30 just for the pizza meaning she waited to put in the order. After going to our table a couple times she never realized there was no appetizer. She also kept reaching over us to get dirty dishes while we were eating. I like the location on Ray and even the one on mill better. Won't be going back to this location. The food is good though. read more

Went a few months ago for lunch date, was so great we wanted to take kids. Do not go on a Saturday night! Why would you have 2 servers for entire place & 1 also is bartender so super busy. We waited so long for our appetizers & had few drinks by the time we actually had dunner in front of us I just wanted to leave. I will never go back. From reading other posts looks normal for lack of staff. It was horrible you would think with two they could remember but made it worse. Both just forgot what they were getting. Food tasted good although not all was hot & we all did not receive our food together. Veey sad since I have budget we only go out as family to dinner once every few months so thanks for horrible experience the 1 star was for trying with food. read more

Expect to wait an hour and a half for pizza. Don't believe the wait time they give you. Since we complained about the wait time and the inconsistency of when we would get our food, the host told us they canceled our order and we could leave. So we left with my wife, kid, and 80 yr old mother-in-law. Such horrible customer service! We also sent a complaint to the corporate office! We will never come back. read more

Horrible service. Very inattentive bartenders. This place is probably the worst location! I'll keep going to Tempe...they have their stuff together. read more

If I could leave the rating blank I would! We thought we would try a new place yesterday and regret it!! Horrible service and even worse food! Our table was so uneven you couldn't even touch the table and it would wobble and almost spill the drinks. Waitress said she'd give us napkins to level it but didn't. We ordered the beer cheese and pretzels....luke warm and the cheese was so watery! My mother in laws soup was iced cold so the waitress went and nuked it in the microwave! Still cold! We got our order, my sons "pizza" was just some sauce on a bun with a little bit of cheese. Sent that back. My $14 pizza with 4 slices, cold and no flavor!! My husbands pizza had dried dead pieces of chicken on it, cold also! We told the waitress and she took mine back but left my husbands! We didn't even eat! We still got charged for my husbands and they took mine and my sons off. Hate that they give you paper straws!! The fall apart and you're not even done with your drink! I had to use a fork to stir my tea!! Will not be going back and will not recommend this overpriced restaurant to anyone!! read more

This place is great! The atmosphere is really fun, the food is phenomenal, and the service is very good. Reading another review, we ordered the spinach and artichoke dip and it was the best I've ever had! The only complaint I have is that the kids meals were very small. Our kids are 5 and 7 and both were still hungry after eating the Mac & cheese and pretzel meals, respectively. But wow! Overall so good! Worth the 30 minute wait on a Friday night for us. :) read more

I recently had dinner here for the first time. It was a great place to dine! I am super impressed with the short wait time and the kind friendly service we received!! Our server Steven was so kind and sweet! Highly recommend!! The pizza and wing sauce are amazing! read more

I come to mellow mushroom fairly often. The bartenders always remembers me by name and what type of beer I like. Jenna, Jillian, and Dana are amazing! Beer and food is always on point. They told me tonight about the mothers day brunch buffet that they are hosting this year and all the food sounds great. We plan on signing up with them! This is my favorite bar! And get this, they now serve breakfast! I highly recommend this location for breakfast, lunch, dinner, and anytime in between! They're happy hour is the best I have ever had! read more

Went tonight for their Grand Opening! The food was very good! Service was exceptional! Great location with lots of seating.

I would like to vote 0 stars however I cant. We entered the restaurant and noticed it wasn't too busy and were hoping for a quick meal. We were sat quickly but ignored by 5 employees who walked by our table. After we ordered our drinks it became overly apparent that we had been surrounded by FLIES. I didn't take much notice to them because I figure some flies to be expected in an open restaurant like this, as we're waiting I became even more aware of how many were near by and where they were. I saw about 20-30+ flies flying around the cook/prep area, and the dining area, and that's just from where I was sitting. I did not wait for our drinks I got up and left. I have since reported the flies to the health department and hope this place gets shut down, and from some of the other reviews they don't seem to care. Looking into all the poor reviews shows that this has been an on-going issue with waiting an hour for food (or longer for simple MAC AND CHEESE kids meal) when the place isn't even half full, flies being everywhere, the host/servers don't know anything about the menu or even how to do their job properly, and nobody gets any real apologies... Just excuses. I was here a week after they opened and had all of the terrible experiences mentioned above on top of waiting and having to ask for refills, but wanted to give them another chance with better trained employees. I was wrong. They couldn't give two shits I was in there to spend money on their food and to also tip the wait staff. I can understand if people are new, but where the hell is the manager? If they know people are new, they should be on the floor pulling the slack and showing how it's done. (NOT GIVING EXCUSES, GUILT TRIPPING PEOPLE TO ACCEPT WHAT THEY GET.) You see this person replying to the comments about how they're new and this isn't up to our standards... I think this is your standard. I will never go back to this place, and again, I hope it gets shut down since none of the employees seem to care about working there anyway. If you are going through 100+ new employees then there is something wrong. There are hard-working people out there who actually want and deserve a job, it shouldn't be this difficult to find people who give a damn about the restaurant. If they can't do their job then cut them loose, no excuses for lack of service especially when it was not busy both times I was there and couldn't even be acknowledged within the first 10 minutes of being seated. read more

Great place, great food, great service. Anthony is the best! Always takes care of our large party.

This was our second visit to Mellow Mushroom, our first was several years ago and we were not impressed. We thought we would give this new location a try. Once again we did not enjoy our visit. Way too expensive for the quality of the food compared to other pizza restaurants. The Greek salad is iceburg lettuce only with kalamata olives a bit of cheese, etc. Pretzel bites are just pizza dough with Parmesan sprinkle, that does not make it a pretzel. We order a pepperoni pizza and the meat just tasted like Hormel pepperoni that you buy at the grocery store. My husband had a sausage sandwich and he said it just did not have much flavor. Additionally the service was pretty slow, I guess they fully embrace the Mellow of their name. Needless to say we won't be returning. read more

From the name I would expect them to be expert at pizza. Not so. Our mushroom pie came with a ring of mayonnaise that tasted plain ugly and impossible to scrape off. Both of us had tummy troubles all night! The salads, however, were cold & crisp and tasty. Unfortunately the dressing was way too thick to think that it could have been touched by human hands at all in the making of it. read more

We had the pretzel appetizer and the sweet potato pizza at the bar. Different, but good. Beer selection good and I liked the design/decor. Holiday weekend on a Sunday evening and the bar was understaffed, so service was slow, but the bartender did his best considering. May check out again even though a little on the pricey side. (It was the beers) read more

Really bad service. Waitress forgot half of our order and disappeared for 15 minutes to come back smelling like cigarettes.

Food ok, not raves but decent. BUT Service was terrible! Place was 3/4th empty @ 2 on a Sunday with plenty of servers. Waited 10 minutes for water & menus. Oil & Vinegar decanters arrived with only 1 squirt barely left with 2 salads ordered. Another 15 minutes to get more dressing! Pizza was good but again another 20 minutes after to get tab. Forks were so cheap they are the bendable kind. We had to laugh. Would never go back or recommend. Too many other good places would h good service! read more

First time in this fabulous new restaurant and was wowed from the minute we were greeted by not one but two enthusiastic young people at the front door wearing fun and artistic Mellow Mushroom T-Shirts! The space is so cool!! Fantastic lighting, artwork and bright and open feeling during lunchtime. The entire vibe is fantastic--relaxed but very individual--a great soundtrack plays in the background--not too loud to have a conversation but loud enough to hear! The food is fantastic. Without question, best pizza crust ever! We had a terrific server; Kaley. She was able to tell us some things about the interesting menu (also very creative--and love how they show the calorie counts for the dishes available!). She suggested honey mustard to dip the pizza crust in--a huge win! The wings are baked not fried but crispy and tender inside with all kinds of sauce options we didn't have to feel guilty in enjoying! The Thai Dye pizza is incredibly good with a mix of flavors that simply made me smile. My husband got the house special--loaded with traditional meats and veggies--also excellent. Apparently they use REAL mozzarella cheese--it was clear that all the ingredients used were top quality. We also tried a caesar salad--great dressing and delicious shards of parmesan--the perfect accompaniment. They also have a prolific beer list--I will definitely be back to try some of the interesting selections! Happy hour pricing is best deal in town! We ordered iced tea to drink. Kaley realized once she set our glasses down that she should bring more ice--I am not sure I could count the times on my left hand that a server in ANY restaurant has been that observant and offered to bring ice without being asked! The manager of the restaurant, Mark even came over to our table and spoke with us. Hard to believe this place has only been open for 2 weeks. The food was terrific, service fantastic and everything served quickly and HOT. I noted other servers around us seemed cheerful and had great, fun attitudes--must be a great place to work. So very pleasantly surprised and look forward to returning to probably the best pizza in the Phoenix area (Sorry Chris Bianco!). Congratulations Mellow Mesa management and staff--you are exceptional! read more

The staff were fantastic! The manager is a wonderful guy who obviously knows how to hire truly lovely waitstaff. The food was delicious and when there was a slight mixup with our order (that we did not even notice) they comped us on the affected item preemptively. Lovely, clean space, great food, prompt and lovely service. I will be going back again and again with my family. :) They were even playing the Copa Americana game last night! Yes! read more

The bomb! Our waiter, Anthony, was amazing at his recommendations! Ambiance was so cool, loved the decor and White pizza was to die for!

Let's say Justin at the Stapley location in Mesa, is the type of manager that will keep your restaurant running smoothly and customers happy. He caught a problem with or order before it left the kitchen. He addressed the problem, appolgised and corrected the problem. Outstanding manager. Thanks Dustin read more

Logan and Jenna are amazing. I always get great service and I couldn't be happier with my experienced! I love mellow mushroom

My new favorite pizza place! My boyfriend and I were brought here by a groupon promotion and the server named Brandon was so nice and helpful when ordering! We ordered a Caesar salad and a funky q chicken/ loaded potato pizza which were both among the best I've ever had! The pizza and service was AMAZING to say the least and we'll be definitely be back. :) read more

I have been to the Mellow Mushroom in Ahwatukee multiple times and always had a great experience. I was disappointed with this location, unfortunately. I ordered take out, I got hot pretzels, the Portobello mushroom appetizer and enlightened spinach salad. We waited at the bar where I had a Grateful Dead cocktail and my husband had a beer. The guy taking our food order was nice, but seemed like he was new or just didn't really know what he was doing. He came over to us at the bar and told me they didn't have the dressing I ordered, which was fine. The bartender was great, knowledgeable, friendly and made a delicious drink. She was also extremely thoughtful, offering water (I declined a second drink because I was driving) and checking on our food when we were waiting forever. Our food was obviously sitting there when they checked on it. My husband has food allergies and I was very clear when ordering the pretzels with just salt, I repeated several times "NOT the garlic parmesan" well, we got home and had the garlic parmesan pretzels. He couldn't even try them. He tasted the beer cheese and didn't like that. I tried both and they were not great, I definitely wouldn't order them again. I did enjoy the mushroom and appreciated that it was packaged separate from the lettuce. The salad was small, but tasty. Bottom line, I'll be back for pizza, but I'll most likely eat it there rather than take out. I doubt I'll be able to convince my husband to join me. read more

Let me preface this by saying I usually don't review places after a first visit so I will try here again and I hope management fixes the issues of just opening growing pains. Let's start with the good. My wife thoroughly enjoyed her burger. My steak hoagie was pretty good and the chopped salad was ok, although not really chopped. Now the not so good. Although my steak hoagie was good and I ate it, it wasn't what I ordered. I had ordered the chicken teriyaki sandwich. I didn't notice until I started eating which was unfortunate since when it was set on the table was the last time we got any attention from our patio server for about 20 minutes so I just ate it. My water glass was also empty for the majority of our time there. When we were first greeted by the waitress she told us the pizzas are handmade etc and take longer than most places so if we want a pizza just to be prepared and maybe order an appetizer or salad. I mention this because the table next to us got up and left after waiting an hour for their pizza. I've been to the MM in Nashville, which was awesome, and will try this one again after they've been open a bit longer to give them a chance to work out the kitchen and service issues. I recommend that the managers make the rounds checking on tables as they need some TLC until they get it right. read more

First time and here and was expecting it to be really good. Waited about 45 min which was fine. No biggie. Order a cheese pizza for the kids and the steak and cheese for me. The pizza was ok. Nothing to write home about and the steak and cheese was cold with no flavor. A bit bummed about the food. Looks like we won't be back. read more

I love Mellow Mushroom!! They have great vegan and gluten free options, and their veggie pizza is so unique and delicious.

Great food .... awesome country mix playing in restaurant, with hard rock playing almost as loud in kitchen = bad headache. Had to leave before I could finish my beer or one piece of pizza :-( read more

Love coming here, the bartender (cannot remember her name) is always so nice and helpful. Amazing beer options and happy hour, which I believe is half price Most beers and apps). There's also a groupon right now for 20 dollars of food that costs only 10$!! Love the pretzel bites/wings! read more

Im really sad to have to leave this review as mellow mushroom was one of my favorite happy hr spots. Today that is no longer.. the service was beyond terrible. Maybe this was because the bartender was also our server? We only saw him twice during our visit. We were not provided with drink menus until we ordered our food and asked for them. Our drinks were missing ingredients because the bar was out, but nobody told us this upon ordering or even when dropping the drinks to our table. We were forced to drink them as we couldn't let anyone know this since it took over 30 min to have someone come by the table to check if things were ok. We ordered only appetizers and by this time they were barely getting dropped off. After the long wait the wings were cold, disappointing! So at the same time we mentioned the drink situation we had the "manager" check the wings. He said he would put another order in. We asked for it "to go" since by the time we would get them we would be done with eating. We waited another 20 min and finally got the wings. After this we waited still another 15 min and nobody ever brought the check. We had to get up and get it. The manager said they just got "busy", I understand busy, but abysmal service is not acceptable for a restaurant that should expect to get busy especially during happy hr. It didn't look busy to me. Maybe just understaffed???Also the place is full of mosquitoes. I'll post the pics. I'll pass on the atrocious service, cold food with poor presentation, and subpar drinks while getting eaten by mosquitoes next time. Thanks. I have to leave a star, but my real review is for none based on past experiences here and with other mellow mushrooms. read more

Very disappointed in the service. We ordered pretzel bites and pizza. They came out at the same time. The pretzel bites were the appetizer so should have come out before. Plus they were cold. We had a total of five people come to our table (four different people). One person took our appetizer order. One person took our beer order and one person took our pizza order. No one seems to communicate. The bar tender asked us what beer we wanted. My husband said he wanted this certain type of one and she stated " well you need to pick what one you want from the menu". She could have made some suggestions. Then the manager came and brought us the beer and it wasn't what we ordered. He said the one we ordered wasn't going to be available for a couple hours. So weird that he didn't even ask us if we wanted something different?? Just brought us what he thought we should try. Plus we ordered cheese pizza with light cheese. They did not prepare it that way and we had to ask for another. They did make it and the second one was good. The bill came out and he did not charge us for the second pizza but did charge us for the beer we did not order. Ugh. May not return there. No one seemed happy working there. read more

Tried to go eat here tonight. Had the worst experience. I am usually a very patient understanding customer, especially since I know this is a new location, but this was just unacceptable. We had a large party 6 adults and 4 kids, two of which needed high chairs, we told them just that and that we needed indoor seating. We were told it would be 25-30min. After about 30 min a hostess came over and asked if we could do a booth. We said as long as two high chairs could fit that wouldn't be a problem, well I guess that wouldn't work because we never heard anything until half hour passed. Then I think who must have been a manager came to our party and said they were out of high chairs so if we wanted to hold the babies until they came available we could be seated,again annoying, but fine. He then took us outside to be seated only there wasn't even a table available out there!! So we stood awkwardly by people eating while they scrambled trying to find some tables and chairs. By then we were so done and went across the street to red robin and had an excellent meal and great service. Put a bad taste in all of our mouths and we didn't even get to try food. read more

My family and I went and waited 3 hours to get our food. Absolutely no joke, we understood it was the first opening week with new employees and new system but 3 HOURS was ridiculous. The food was fairly good but the wait was absurd. read more

Went to Stapley Mellow Mushroom today (Sunday) around 1500 (3 pm). Was seated right away. Ordered the pretzel bites (A+) and the shiitake mushroom pizza (A+++). My husband ordered a beer which he said "went so amazing with the pizza". Total awesome food. Awesome menu, with options to fit ANYBODYs needs. Super cool art all around to look at. Very cool place. Why wasn't it five stars? Flies. Every where. A new place with that many flies made me question if I would return for a second time, even if it was THAT good. There were easily over 20 flies that were extremely attracted to the booth next to us. We told the wait staff but they didn't seem to care. When the flies stated attacking my face when the appetizers arrived we moved. Our waiter asked why we moved and we showed him the massive amounts of flies attracted to the seat right next to us. He said that it was gross and told another gentleman but about 10 minutes later they just sat more people in those booths without cleaning anything. Oddly enough the flies still stuck to the booth backing even with people around them, so I think there had to have been something on it that they were attracted to, but it was never cleaned. Hopefully it was just a cleaning issue but it has made me hesitant about returning. read more

Great service, good food, great beer selection. We went on a Friday night with family. We were expecting a long wait, which for inside was about 45 minutes. We decided to go outside and they sat us right away. Even though it was 100+ outside that day the patio wasn't too bad actually. Misters and shades along the side helped a lot. We had a great server and the manager came around filling waters throughout the night. Great service! The food was tasty. We ordered wings which were very good but a bit mild for being called "hot wings". My hubby had a small pizza which he was only able to eat 3 slices of and it was out of this world. It was the meat specialty they have on the menu and it was great!! My son had a half sandwhich and chips... the sandwhich was HUGE even for being a half portion. He ate the overflowing amounts of bacon out of it mostly when he was full... we'd never seen so much bacon fit on a sandwhich! I ordered the veggie calzone, it was alright. I don't think I'll order it again though, seeing how everything else was so good... and the calzone was just average I'd say. Can't wait to come back!!! read more

This is our new place to go! The food is spectacular everything we try we try something different every time! We always get great service friendly service from our server that we like her name is Ashley you should definitely ask to sit in her section she's very knowledgeable about the food and has great advice. The cookie with ice cream for dessert is always my appetizer amazing. Thanks Mel mushroom for all the great food and thank you Ashley for the amazing service!! read more

This was our first visit. Waited 10 min for the server Logan to greet us. Food was excellent however the lack of customer service following a horrible, all lime juice (expensive) margarita and a kid who spilled water leaves this place with much to be desired. The manager didn't acknowledge any of our issues and the server never bothered to clear any dirty plates or empty cups away. Despite liking the food, I don't think we will return read more

3rd trip to Mellow Mushroom with a group of 8 friends. Sat at the bar. Love the bartenders Jena, Mike and Amanda. Food was great, service was awesome. Can't wait to go again next week. read more

I have been here two times and both times were exactly the same...the food was good...but the customer service lacks just that customer service...the first time I went with my husband the server complained about how many tables she had and the food took almost two hours to come to our table...management knew there was an issue...but only addressed a few tables...so I thought this may be a one time thing...went back with my daughter this time...and it was pretty empty...my thoughts were...we should have a better experience...nope...our waiter only came to the table three times...to take our drink order...take our food order and then to give us our check...here is the kicker...we never were asked if we wanted a refill during our meal...then my daughter and I cleaned up our table...and the hostess saw that we had piled our items and came over and just took the meat pile away...like we annoyed her...never said...is there anything else we can get you...just a look of annoyance on her face was our only interaction with her...then...our waiter came back...so I guess it was four vs three times...and saw that our table was cleared and asked...literally "Did you guys get your food yet?"... Come on...when you have to ask that question you know...something is wrong with your customer service...bc you should be on top of your tables...especially when there were only 4 tables filled during the service...I will not waste another moment at this establishment...just bc of the customer service. read more

Very good food and service. First time there and Will come back often.. I had the pretzel bites. Ceaser salad pizza.. Very yummy