We've been here a few times and it was fine until the last time we went a few months back. I don't…read moreknow if it was an off day for them or what, but the hair cuts our dogs got were not their usual good jobs they've done in the past, one looked like they hadn't finished the job. One of our dogs was also bleeding from a tumor the groomer nicked while shaving and seemed traumatized. The reason I'm posting this now is because one of our dogs' hair isn't growing back. We took her to the vet and another groomer and they confirmed that a groomer at this establishment cut her hair way to short for her breed. So even if it was just an accident made by a new groomer or something else, my dog is possibly permanently damaged hair wise on her back. So I feel like it's my duty to warn others just incase this happens to someone else.

I have a scardy dog... and the patience & love shown to calm her nerves here at A Girl and Her Dog…read moreGroomers does not go unappreciated. I love this place. Kind peeps that are gentle and caring. A+

These folks do a very good job with our two Havanese dogs. Our dogs actually like going here and…read morethey always come back looking good!

I would not even give this pet salon/groomer a 1 if that was an option. I have to be honest we…read morehave utilized the services here occasionally as our normal groomer is always so busy and difficult to schedule at last minute ...perhaps I should taken note of that before I took my dogs back there ... but before we have not been as dissatisfied as this time. We have 2 golden retrievers and our youngest is losing his winter coat... so alot of fur and in need of a good grooming with trim. Please see what we got in photo below!!! Blisters from CLIPPER BURN and now infected. No they arent hotspots they were blisters that opened yesterday. My husband called after services and upon seeing the redness and blisters that formed he was not rude infact he used "disappointed with grooming and clipped too short and we never want him clipped that short again". Today at 8:03 am (the salon opens up at 0800 am) I received callback and it was "chelsea" and she was in rare form, right off the bat ready to let me have it and inform me "umm yes I was the groomer that clipped your dog and my clipper blades weren't hot and vet's misdiagnose this all time it's not clipper burn". Hmmm first red flag dading makes me think not the first time of this complaint. Looked into n reviews today and guess what it's not!!Then I hear a female in the background very caustic and cursing really loud and then i hear laughing. i asked Chelsea who is that swearing and yelling and is it directed to me and did they find this funny? Chelsea unbelievable answered "yeah and she is laughing at you because she knows that vets misdiagnose this all time". I said to Chelsea are you serious realizing at that point I knew I was speaking to a poor representative of this licensed business. So I asked who the owner was and Chelsea quickly responded " that would be my mom, Karen" and proceeded to give me an email address and then proceeded to say "well if he wasn't matted because you neglect your dog bc you dont brush him" , i said neglect my dog are you kidding me? If he had matting that bad then Chelsea, should not have clippered him to his bare skin if you couldnt see it. You should have taken more time and used scissors and products and again take time just don't clipper him directly to his skin. chelsea ended the conversation and said "well if your not happy, dont come back, we dont want your business". Umm do they really think I would take my dogs back there? Are you serious !! I emailed the owner "karen" and proceeded to go to the scheduled vet appointment. It was clipper burn and infact vet actually said it is one of the worst he has seen (a vet for years) and stated they clipper for surgeries and even they have not ever seen it as bad and he stated exactly what i said to chelsea if Teddie was "so matted" you don't clipper to skin. He said it is additionally infected directly at the level of skin. Shot, oral abx and topical ointment, and we went on our way. I still have not heard any response from owner! Poor business!!

Rose is very rude and condescending as is her employees. It would be the last place I would ever…read morebring my dog to again!

After coming here for years it has gotten more and more obvious that the owner is on some sort of…read moredrugs. They took my dog, called me to say he's done, I paid and then noticed his nails weren't done, I was told oh we couldn't do them because we don't have a muzzle currently. They also keep changing groomers and the quality has just gotten less and less and I really don't even know if there groomers even know what they are doing anymore.

we have been using comfy pet for our doodle for over a year and couldn't be happier! Page does a…read morebeautiful job with our dog and goes the extra mile to ensure our boy looks his best.

HORRIBLE SALON! DO NOT TAKE YOUR PETS HERE. My son was charged an "aggressive dog fee" for a nail…read morecutting and bath for a Corgi. Because she "ALMOST" bit the groomer. If the groomer didn't GET bit, why the charge? The owner refused to send me her price list and was completely rude and unprofessional. The website posts no prices, and she had to invent a reason why a bath and nail clipping was $100. Our dog is two years old and has been to this salon several times with NO ISSUES. Maybe the issue was the GROOMER and not the dog??? NEVER AGAIN! The attitude and the way she justified taking advantage of us was overwhelming. DEFINITELY NOT working on referrals or a return customer policy! RUN!! FIND ANOTHER SALON!! Anywhere but here! TERRIBLE BUSINESS OWNER AND HORRIBLE CUSTOMER SERVICE.

I got my dogs groomed there almost a month ago 3/27/25. I contacted them as soon as I saw that they…read morehad clipped my dog too closely on her belly. Her nipples were scabbed. I called Saturday after hours and they had missed a toe nail on my other dog. So I didn't expect a phone call until Tuesday when they opened. I waited then called again on Wednesday and left a second message. They called me back on Thursday and I spoke with someone. I offered to bring in my dachshund(whose toe nail got missed) and they said they would talk to the owner and get back with me. I took my dachshund in,they fixed the toe nail, no one said anything to me about my other dog or reimbursement or anything. It's been a few weeks now and I never heard back from the groomer. Not once did anybody ask me if my dog was ok. Not once was I offered anything to fix the issue. Not ok.

Incredibly rude front desk check-in. Very unprofessional. Can't trust them with my dog.read more

Rachael groomed my dog, Bella today for the first time. She…read moredid an absolutely beautiful job on her. Rachel was a pleasure to speak with too. She made me feel at home. She was so good with Bella and Bella was so at ease with her. I will definitely go back to Rachel every time. She is a terrific groomer and a wonderful person as well.

Rachel has taken care of our dogs twice now, and we couldn't…read morebe more pleased! A few weeks ago, she fit us in for an emergency nail clipping appointment for one of our pups, Parker. He was keeping us up at night, clicking around on the hardwood floor. She did a great job, and problem solved! Our dog Cooper (our collie mix) returned today from his first visit and he literally looks like a different dog. A much better looking different dog! Knowing that she probably endured multiple hours of his non-stop singing during the process makes it even more remarkable. We would definitely recommend Rachel for anyone in need of a top notch groomer!

awesome groomer. my dogs look so cute. She kept me informed throughout the time she had them and…read moregave me some tips on helping my dogs get used to grooming. I have a 3 month old puppy.

The owner Jenna and her daughter are absolutely amazing with aggressive and nervous and timid dogs…read more My dog literally hates everyone but me and growls at everyone and the two of them had her so comfortable she was actually sitting calmly next to a cat! They did an excellent job with her grooming. Her coat and nails were outstanding and the best thing is I don't have to carry her in the door fighting me every second of the way. She actually runs to get in there to see them!

This is my worst experience EVER at a groomers. They should be put out of business. They shaved my…read moreBichon Frise down to his skin. They claimed he had too many mats. To my knowledge he did have 3 small mats that could have been cut out. My little guy is only 11months old, all of his curly hair has not grown in yet, no way was shaving him naked a necessary action! Terrible, unfeeling people at this place. I have to wonder if he was otherwise abused while he was there. BEWARE EVERYONE!

Had used this groomer for years Had appointment for my…read moreSheepDoodel for Wed Jan 21. Showed up in 15 degree weathere at @8:45 AM Have always gotten there between 8:30-9 in past Waited in 15 degree weather for almost twenty minutes Rang bell several times Knocked on door There was a female in the shop taking out the trash I know she saw me standing in the cold at the door but ignored me THIS is not customer service Went hoe Called and cancelled appt and told them they had lost a long term client.