Wonderful experience for our bridal shower transportation, the driver is so nice and libes his…read morejob. The experience overall is 5 stars.

Sam is always our #1 choice for airport transportation! He is prompt, courteous and communicates…read morebefore and after our scheduled ride. When our plane was delayed he adjusted his schedule to accommodate us. Don't change a thing Sam! You are great!!!

Literally forgot to pick us up. Told us they would call the day before to confirm... we had to…read morecall them. They confirmed and told us they would call 15 minutes before arrival for a 9:30 pick-up. At 9:20 we had to call them again -- no answer. They called back at 9:25 and said they were "running 15 minutes late." BS. If they were out on a run they would have given us a heads up that they were going to be late. Had to drive ourselves and eat a huge long-term airport parking fee. We had used them in May and had a great experience -- don't know what happened, but I can't imagine using them again after this.

Brian, a co-owner, rescued my family at the Rogue Valley Airport at 1:30am (yes, AM); after a long…read moreday of travel from the East Coast, only to have other taxi/shuttle services unavailable or non-responsive. Brian was very courteous and asked what our preferred route home should be, so we could control how far/long it took to get us home.

A and B is hit or miss with on-time pickups and reliability! I gave them a two-star (instead of a…read moreone star) as I hope they will improve their reliability!?

Highly recommend this service! Driver was good and we were…read moreon time. Affordable! Much better than paying for parking.

They are always on-time & great follow-through. I've been grateful to use their services for…read moredecades.

I liked this Shuttle just fine. I wanted to go to Crescent City and see the Redwood forests. I was…read morecurious to check out Grant's Pass, where my reclusive brother lives. And a stay at the Running Y Ranch in Klamath Falls was on my agenda. Thanks to careful Southwest Point Shuttle schedule planning, I was able to get to visit all these scenic places. I also took the Shuttle back to Medford Airport. They ran pretty much on time, had friendly drivers (Jennice was very nice) but beware: bathroom breaks are very quick & rushed for the most part so lay off the hooch or water until you get to where you're going. Now the Point runs several different routes in Oregon: a Cascade route; an Eastern route; a High Desert route; a Northwest (Portland) route and this Southwest route which I rode. Kudos to the state of Oregon for partially funding this enterprise to help people get around. In fact, the Oregon Department of Transportation in June 2014 made sure Klamath Falls residents could get down to Medford Airport once air passenger service from Klamath Falls ended. The Oregon DOT reminded Klamath Falls residents looking to fly out of Medford, that there is a stress-free way to get to the Medford Airport and back via South West POINT shuttle. In just a little under 2 hours, you can get come down the mountain to (and from) Klamath to the Medford Airport and back. The Shuttle also goes to the Klamath Falls Amtrak station where you can pick up the Pacific Starlight train. Once May tourist season arrives, the shuttle has a bus that runs up to Crater Lake and back. I would have loved to have done that. According to the POINT website, "this route's 22- and 24-passenger buses have free Wi-Fi, power outlets, air conditioning, space for your luggage and bicycle, and are wheelchair accessible." Tickets are sold online or by Amtrak and Greyhound. The website says the drivers do not sell tickets but they do. I recommend giving the POINT a try: I met many locals who ride it all the time. When I visit someplace scenic, I like to let someone else do the driving, so I can drink in the beauty and majesty that is all around me.

It's been almost a year since I took this shuttle, but I still remember it fondly. It was cold and…read moreI was sick as a dog and as tired as a person who hadn't slept well in a week. The shuttle got me to Medford with no issue and the driver was not only a great driver in the snow but also was quite the character. She made me laugh a number of times.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

I had heard good things, but ended up having to change my flight plans. There were zero hassles…read moredoing this- the person I spoke to was helpful and kind.

Talked with Dee directly, who is half of the "Double D" with her husband. Scheduled a pickup the…read moreday before my flight out of Medford. On my pickup day they did not pick me up at the appointed time. When I called 10 minutes after they were supposed to pick me up, they said they had no record of me reserving a pickup. That caused all kind of complications for me, especially since my wife was in a foot boot after surgery and could not drive. If I could, I'd give them no stars, but have to give them one to write a review. I'd stay away from this shuttle service!

Will never take this taxi again the driver was so rude that I would have been better off walking in…read morethe damn rain than to having to deal with the rudeness of this driver I thought it was all about customer service not about listening to their b**** sessions

Very dangerous drivers, almost hit a person waling their dog. and their vehicles are dirty, smelly,…read moreand look like they have been in multiple fender benders, I recommend looking for other means of transportation. Stay away!

Great on time service with a smile. I've taken two trips with him and he is always punctual and…read morepleasant.

I'd love to leave less, but I can't. I called Village Taxi for a pick up from the Ashland Emergency…read moreroom at 7:53 and was told "20 minutes or less", when I called back at 8:48 pm for an update and to let them know I'd gotten in a different taxi, I just got hung up on. I called back assuming that must be a mistake, but no. It wasn't. Trent hung up on me on purpose. When Trent did come out of hiding and answer his phone I asked for an answer as to why I was left in front of the Emergency Room in 38 degree weather for almost an hour and got hung up on again. And again, and again, and believe me, I called a truly insane amount of times trying to get a mature adult to explain what had gone wrong and why but...at this point I have to stay absolutely fuming and assume this is just how they do business and there are in fact no mature adults working there. If you want to get left high and dry, Village Taxi is the one for you. *reposted this since the original got taken down for including the number of a Taxi service that WILL actually pick you up!!

Good and safe driver. He was very kind and Social the taxi cab driver was very nice and…read moreaccommodating.

On 6/7/25 at around 6:30-7pm my 71 year old disabled vet father called for a taxi from Ashland to…read moreMedford. The person who answered asked if they didn't mind if another passenger in the taxi, he said as long as they were splitting the cost of it and the woman said no they weren't. She said it would be a half hour. She came by 30 minutes later with another passenger stating it was her friend, and still stated that my dad had to pay the entire fair. It appeared that they were trying to swindle my dad into paying for this man's ride out to Medford. The entire incident was unprofessional and unsavory. I don't recommend using this company. It was over 90 degrees out while my father waited for the service. This is unacceptable. We were having a backyard bbq and I had a few drinks and was unable to drive him back unfortunately.