Wonderful visit yesterday with Nicole Rasmussen PA. Kind, compassionate and ever so very helpful…read more Thank you for all your professional and excellent care!

I very rarely ever write reviews but after reading some negative reviews below I felt compelled to…read moredo so ! I have been coming to this office for YEARS, And every single time I say the same thing -I am so happy I found this practice . Everyone is amazingly kind , its almost like one big family. It's the same faces for years which is rare with doctors offices . Being a diabetic I have been to many different offices so I notice these things , by far this is my favorite . I have been seeing Jenna for years , I feel so comfortable speaking to her . She is kind and understanding. I saw Brooke Laine once and she was also amazing . The staff is always on point , always so nice and always smiling . Thank you guys for always having a positive attitude , it does not go unnoticed .

This is the worst place to go! If you want to be taken care of, this is not the office to go to…read more Especially, if you are trying to see Victoria Diez, APRN, she is not welcoming at all. The receptionist Vinesly has a terrible attitude and should not be the first person a patient sees. If i could rate this 0 stars I would!

Incompetent AF Don't waste your time, resources, money or…read moresanity. Seriously, they'll make you lose your godamn brain with the level of incompetency. If you enjoy and have the time to push one, three, four, zero on your phone pad and continue to go around and around on a merry-go-round with a machine, leave messages and not get calls back, receive cancellations the day of your appointment and still not be able to reach anyone regarding your labs that they failed to call in medication for as told then this is the place for you. Go here-get sick, stay sick...go to a real doctor and have a fighting chance.

I was determined to find an urgent care clinic better than MD Now. This one was just another block…read moreaway. Everyone was friendly, check in was easy, and the wait was very minimal. The doctor and nurse were very knowledgeable and, above all, CARING! Even though my test results hadn't come in yet, the doctor still called to see how I was doing anyway and gave me options if I didn't feel better. That's unheard of in my experience! I highly recommend them!

I would be the first to say.. I was surprised with my visit in the best way…read more Most of the urgent care centers that my insurance covered closed at 4 or 6 and I was scrambling to find someone and they closed at 8. When I got there, only one other person was is in the lobby. Just a note it's small inside plus they have seating blocked off due to COVID (Which I'm okay with). The staff was nice at the front desk and the paper work wasn't that long. I had another person in front of me , so I had to wait a bit in the exam room. The PA ( I'm saying PA cause usually doctors say that they are a doctor when they walk in, if she's a doctor I really do apologize ) asked me what brought me here and actually listened to what I had to say. She told me what she thought was wrong and ordered some X-rays. Additionally, she added an X-ray to see if what I thought happened was going on as well. Got the X-rays done and what she said was the right thing and she took her time out to explain why. Gave me a shot and I was on my way home. Woke up this morning in barely any pain compared to the day before. Thanks to the staff there for proving me wrong and taking good care of me.

Been trying to make an appointment for a few weeks and can't get anyone on the phone, tried every…read moreoption and just get a recording, when I leave a message nobody calls me back. Found a new Doctor today!! STAY AWAY TERRIBLE SERVICE

Staff fails to return calls or follow up on requests for referrals. Doctor and PA give quality time…read moreto patients. Unsuccessful in getting someone to answer the phone.

Came in to see Dr. Alvarez for an annual week visit (as required by my Medicare Advantage insurance…read morecompany). I had to fill out several pages of forms prior to seeing the Doctor. These were forms to be completed by hand (not digital, old school) and then had to be entered manually by the receptionist. I was a new patient and it would have been nice to have completed these forms online, prior to my visit. My appointment was set for 10:00. I did not get in the back for my triage until 10:30 and did not see the Doctor until after 11:00. They do not use a digital scales or blood pressure machines. Medical devices could use some updating. They required me to have an EKG, even though I expressed that I did not want one. They told me they would not bill my insurance and that it was for internal use only and was required by the Doctor. The examining room had rules on the wall and advertising for allergy testing, with two notices to turn your phone off as well as a referral policy. No artwork. The lobby was also decorated with policies on all the walls. Although, they did have lots of brochures for services and magazines on the waiting area. Now for my visit with Dr. Alvarez... the Doctor had a wonderful bedside manner. He was warm and friendly. Dr. Alvarez gave me a thorough exam and gave me some good medical advice. He spent a fair amount of time with me, I did not feel rushed. I would highly recommend Dr. Alvarez to anyone seeking a solid primary care physician.

Doctor is great, front desk staff is the worst I've ever had to deal with. Rude and slow. These…read morepeople have stuck a nerve with how they deal with patients in person and over the phone. When someone is unaware and needs to be educated you do not hang up on them, you correct them. It is common knowledge to say goodbye before ending a call. Just normal manners. Which they have NONE!!! I understand some people have bad days but you don't get a pass to be bad at your job.

I've been here twice recently and the office staff are very helpful. The place is nothing fancy but…read morethe care is excellent. I saw one of the doctors and a nurse practitioner and both were thorough with their treatment plans. I will definitely be back in the future. I found this Urgent Care to be better than most in the area.

When I got there, Place was unusually clean with a very personal staff that was warm in their…read moregreeting of me The nurse practitioner that saw me was very personable and did a very good job I loved this place

Dr. Simek was able to fit me in last minute for a same day appointment before I went out of town…read more The staff was friendly as always and I was seen quickly.

Amazing and only medical professionals I trust. Incredible to find this high level of care and…read morekindness in medical today. Randi is an amazing phlebotomist, as I am a chicken with needles. Each year my health insurance choice for my healthcare primary. I am a grateful patient for many many years. Thank you!

First colonoscopy screener ... entire process was smooth... friendly and courteous staff. Dr Weiss…read morewas comforting and supportive. Anesthesiologist was engaging and reassuring ... I didn't give a 5 because I found it inconvenient that patients aren't allowed to have the person who accompanies them to the appointment to wait in the waiting room. It's a big waiting area with 25 seating capacity, yet they require them to leave or go sit in the car. That was my first experience ever in any medical facility/office with such an insensitive and inconsiderate policy.

My experience at South Florida Endoscopy on Sheridan Street ( 11011 Sheridan St, Suite 106, Cooper…read moreCity, Florida 33026) was absolutely terrible from start to finish. The employees' attitudes are horrible -- not pleasant, not welcoming, and definitely not patient-focused. It felt like we were an inconvenience to them. I came in today with my mom for her colonoscopy, and the rules they enforce are some of the worst I've ever experienced. After checking in, I was told no one is allowed to stay with the patient, not even to help them change or stay with them until the procedure starts. That alone was extremely upsetting. Then it got worse -- they don't even let family wait in the waiting room. Only the patient is allowed to be inside. I was told I had to wait outside in the car or leave the building entirely and that they would call me 30 minutes before pickup. For a medical procedure where the patient is sedated, this policy is unacceptable, inconsiderate, and stressful. The facility is also under construction, which raises major concerns about cleanliness and safety. They claim they send text messages, but nothing in the messages explains these rules clearly. With all the construction going on, how can anyone be sure the procedure area is even up to code? It made me even more nervous about my mom's well-being and any potential future issues. Overall, this is a very bad practice with terrible communication, terrible rules, and terrible staff attitudes. I will never bring any of my loved ones here again -- not myself, not my family, not my friends. Horrible experience from beginning to end. Never again will I bring my family or friends here.