I decided to try here instead of going to downtown Memphis. It's a small office with a pretty big…read morecrowd. First thing is the kiosk that asks you a few questions about why you are visiting today, then gives you a printout with a number. There were two of us here to see someone for different reasons so two tickets. We were 9 numbers down and sat in comfortable chairs looking at a big screen that showed which numbers were being served. Each time a new number was up they announced it over the intercom and with the window you are to report to. In order to get to your interviewer you open a door and walk into a hallway and seek out your cubicle which has two chairs and a plexiglass divider between you and the staff person. I like this arrangement because you have total privacy from the room full of people waiting and some semi-privacy from the few people around you. I was called approximately :15 minutes after getting my number and my wife was only a couple minutes after that. We both were getting replacement social security cards plus I had a short interview to do for my son. We both were completed in under :10 minutes after interviewing with very professional and cordial people. Overall I was very happy with.the whole experience from beginning to end. This is absolutely my choice for a social security office even though they try to get me to go way downtown Memphis, nope I am going across state lines to a closer, less crowded and more pleasant outpost. Olive Branch and their crew have it together.

I visited the DHS on Winchester today had a great experience receptionist were cheerful and very…read morehelpful as well as professional my visit was pleasant they were very helpful answered my questions I was in and out had a short form to fill out can't speak for others but my experience was great .

This place is a total dump, cattle call, and not acceptable treatment for human beings…read more Being poor does not lend being treated with attitude and a third world type environment. The restrooms are disgusting, no paper, shit broken off wall, horrid! Broken chairs, sick people, no restroom or water, kids with nothing to do, several hours to wait for appointments, and overall a humiliating experience. Tennessee is embezzling federal funds and not spending on services. Shame!

I mean, for a government institute I was expecting way worse. They have a lot of windows but…read moreprobably only half were staffed. Parking lot was full when it opened so maybe it's all employees. I had an appointment here because Houston's SS office had a 6 month waitlist vs only 3 months here. Ridiculous I know. Checked in and Took a number at the self serve kiosks. They passed over my number so I told someone and then they called me by name to a window within 5 minutes later. Total wait time was about 1/2 hour. I told them my issue and they wanted to mail me a new card but here's the interesting catch, they can only mail to a local address. Wtf. So weird. So I gave them my dad's address and that was satisfactory for them and off we went. Not as painful as I was expecting.

Today, 6/17/26, was my third time working with this SSA location. Again, the customer service was…read moreexceptionally fantastic. Ms Jones plus two people I do not recall the names. But, windows 7 and 8. Thank you again.

As with the Government, you don't want them in your life if it can be avoided. I avoid this place…read morelike the plague but unfortunately, sometimes you need to replace things. What a pain in the neck to come in here. Government control of anything, goes to crap quick. Plenty of employees but yet nothing seems to move but at snails pace. Rinse and repeat. Awful and it could use a good clean up crew. This place is filthy. Avoid

Surprisingly, I was in and out in no time, especially with no appointment. That has never happened…read moreto me in my 70 years of life.

I've used the Cordova Post Office several times and have always had a good experience. The facility…read moreis clean, organized, and easy to navigate. I especially like the self service kiosks, which make it quick and convenient to mail packages and buy postage without waiting in line. The building is well maintained, and there is plenty of space inside. Even when it gets busy, it never feels overcrowded. The staff has always been helpful and professional when I've needed assistance. Overall, a reliable post office with convenient self service options and a clean environment. I will continue using this location for my mailing needs.

I have seen some of the reviews for this location and I'm shocked by it. I have never experienced…read moreanything but good service, sometimes especially during the Christmas Holidays there is a wait time but that's to be expected. The employees are always helpful and it's conveniently located for me. I would recommend this location based on my experiences, just pack your patience during the holidays.

It's hard to find a good map of this base. Also their building signs are small and simle.So I drove…read moreand waked around to memorize. Pretty spacey and peaceful:) Nex: Really small. They have basic things. Liquor shop: Clean, not crowded, nice staffs. I wish they had more local beer and wine. Gas station: Good price but 1 cent pricier than Kroger with their membership. Commissary: Small but good enough. Busy. Gym: Fabulous! Newer, cleaner, less crowded, many machines, nice class room, big locker room, and good shore room with soap. Staffs are friendly and funny. Much better than VA. ITT: They sell nice discount tickets for sightseeing. Free pool table and tiny movie theater.

I've been living here for three months now and it's not bad. It's a fantastic place to work, and…read moreeveryone seems to be laid back and friendly. I live in one of the single level, family homes and like it. My only issue is the power outages, but that has been getting better over the past couple of months.

I just called your Memphis office to get some general information. I was not sure who I needed to…read moretalk to, so I just chose one that "might" work. I live in NE MS near the Tennessee line, but need to take a lady to Baptist Hospital in Memphis tomorrow for a Doctor's appointment. While there, I need to visit the Navy Base Pharmacy. Not being sure how such trips are handled now is the reason I called. The young lady I spoke with was very polite and helpful. While I did not get her name, I would still like to compliment her.

I got to drive through about 75 miles of the lovely state of Tennessee. I wanted to stop in…read moreMemphis, but I didn't get a chance to. I did see a lot of ... um.. "wildlife" along the road ways and the lovely ladies that provide service to the truckers. One lovely lass was wearing a Beyonce inspired body suit and gladiator heels at 2pm. You have to admire her fashion statement.

If I had the option, I wouldn't give ANY stars after Saturday's interaction (or lack thereof) with…read morethis Olive Branch, MS. Post Office! I understand that they couldn't send out their carriers with the ice/snow on our streets this past week - and I don't have a problem with that. But the lack of communication, miscommunication, and failure to have the window open during the posted hours is irreprehensible, rude, and irresponsible. When I arrived at 11:50 AM, Saturday, January 31, 2026, the service window was closed, even though the posted Saturday hours was listed as 10:00 AM to 12:30 PM. There was 6 people in line in front of the service door and they informed me that they were trying to pick up their mail/packages as well. The lady at the front of the line (and 1 of the other gentlemen in line) informed the rest of us that they had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The lady at the front of the line would occasionally knock on the door and ring the buzzer on an alternating basis trying to get one of the ladies in the back (that we COULD SEE AND HEAR through the mail slots) to come to the door and allow us to receive our mail/packages or let us know how to go about doing so (or when). After approximately 15 to 30 minutes of knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots, one of the ladies finally come to the door and spoke to the woman at the front of the line basically telling her that she didn't have the authority to hand out mail to us. The lady at the front of the line informed her that she had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The USPS employee then told her she would have to check with a supervisor on the matter and that she would come back to let us know - in the 45+ minutes that I was in line she never returned to the door to do so, even though after about 10 minutes we resumed knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots. No further communication from anyone in the back and no sign hung on the door or window stating whether or not we had any options. While I was there, we had people leave and others join us in line for the same reason - to pick up our mail/packages, but we never had less than 4 waiting in line. If any of the USPS employees had come out and talked to us or hung up a sign on the door stating they were currently unable to retrieve any mail or packages at that time (and if the person or persons that had been called earlier told customers the same message), I think all of us would have gone on about our day and followed up on this on Monday. Some of us might not have liked it (especially those that had called ahead and been told to come on in), but I think we would have understood and moved on instead of standing around wasting our time. Very unprofessional in my humble opinion.

The Olive Branch post office should be renamed Hood Rats Post Office. attitudes, no smile, slow,…read moreexcuse after excuse why packages dont go out on time, why they take forever when they reach here to get delivered. its like you should feel privileged to walk in here by their attitude. back end managers or what ever they call them are no better as they have they same attitude when asking questions. i would trust a crack head to get my packages out than these idiots.