This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

I had an issue with a toilet that I had to get addressed much sooner than later. I texted my long…read moretime plumber and found out that he was retired. He suggested that I text Tim from Stonelink. I did that and I got a very quick response. Tim indicated that he was in my town and he could stop by and take a look. He did and made a quick diagnosis of what we needed. He showed me how I could fix it myself, but I think when he saw the look on my face he decided it would be good to call one of his plumbers on staff. Victor arrived very quickly as well. He could not have been nicer, kinder or more professional, same as Tim. Both of those gentlemen treated me like we were neighbors and have been friends for a long time. Anytime you're dealing with plumbing, you know that it could go badly either in terms of what you need or how much it's going to cost. But in both cases, this entire experience went as well as it possibly could. I very much appreciate Tim and Victor and I have a new plumber going forward. I can't recommend them any higher. This is the easiest decision I'll ever make in the future.

At first, I was impressed with their work, but after some consideration I decided that I may have…read morebeen taken advantage of. I had two toilets that were leaking at the flapper. We have two and a half bathrooms, so I decided to have all three flappers replaced in order to avoid future problems. Nick insisted on inspecting all three toilets before starting. Nick also stated that any repairs would not be guaranteed. That should have been a tip off. By the time he finished, two of the toilets were replaced and one was repaired. The bill was $3906 Instead of a couple of hundred dollars. Since I'm 90, I've gotten a bit slow but at least I don't fall for the internet scams.

Wicked Plumbing had amazing reviews & I called them first without posting project. It was after…read morenormal service hours & I needed a dx & estimate on low water pressure. Owner called back promptly and was very nice, but could not meet with us until next week. The low pressure was more than just a little inconvenience because it it was causing the pump to run on/off eventually tripping the circuit. Was hoping to work toward a resolution sooner. Would try to call them again in the future if needed because of their high ratings.

Can't say thank you enough to Andrew for being an HONEST tradesman…read more Knowledgeable, personable, kind, honest, communicative, honest. ... You said honest twice. I like honest. He could have lied like so many others and got a $4-5k low-material-cost job, but he chose to be honest. I tipped 50%; he deserved every bit of it and more. I do almost everything myself, and for anything I ever need certified I won't hesitate to call him again. Thank you.

Our new "go to" plumber! Be prepared - plumbing is expensive…read moreto have the right person work on it. But these guys are the right people. Bailey was great - he got right to work, did a really nice job on everything, and was in and out in far less time than I anticipated. Everything looks and operates perfectly! Thanks Bailey!

All of our experiences with this business have been very positive. They respond promptly, treat…read moreyour issue with urgency, and show consideration. Both times we called on this company, DrainPro pinpointed the problem and resolved it efficiently, offering high quality work and very fair pricing. If we have another problem, we'd be happy to work with them again.

Joe and his crew are AMAZING! We purchased a new house in Providence and IMMEDIATELY discovered…read morethat everything we flushed, showered, etc. was being backed up into our brand new finished basement. We discovered this on a Sunday evening. Joe became our plumber that night because he made himself available to come out the following morning. And he arrived on time. What he found was a catastrophe that involved a crew to rip out a whole section of sidewalk in front of our house to clear the several feet of city tree branch that had grown into our pipes. He got the right people in to do that job, was onsite to oversee it throughout, and he fixed a few other plumbing hiccups during the interim and even offered to install the new toilet seats we had sitting in their boxes while his excavation guys were doing their thing. He's a really helpful, friendly, and dedicated person who seems committed to making his customers' homes "right". He also put us onto the most fantastic crew to mitigate our basement disaster. After how happy we were with those guys (who were in our home to fix our basement properly for five weeks), I will take recommendations from Joe for anything we need. In fact, we are already working with an electrician he recommended to sort some crazy-wired switches out and move a junction box (not a small job). I recommend Joe and his crew with a 5/5, no question. These guys are great.

Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

Prompt, courteous, thorough and reasonable, you can't ask for more! I'd hire him for anything.read more

Had a home warranty service that Derrion choose to answer the repair request. Very happy he did…read more Young man but very respectful in appearance, language & business presentation. He is taking trying to build his own business very seriously. The original appointment was made about 5 days out so he could order parts necessary. (He came prepared on 1st visit)! Morning of visit, I texted Derrion to try to get a closer time based on his schedule for the day. He did give me a 2 hr window so I could go & do other errands. He called me about an hour prior to his earliest estimated arrival & said he was running early, if I wanted he could be here in 20 minutes. He arrived, took care of anything that needed to be moved, fixed each unit quickly..put thing back where they were & on his way..easy peasy..no troubles here.

They saved me when my basement sink was clogged and smelled like sewage all throughout the house! I…read morecalled them one night and they came out first thing the next day to fix my problem! The guy fixed the problem and thoroughly explained what the problem was and how he fixed it. I wasn't charged for an emergency fee either. Very fair price. While I hope I never have to call them again, if I have a problem they would be the first ones I call!

One year update I have lived in my house for 20 years. A…read morestream runs under my basement floor, directed to drainage. When we bought the house we were told that needed to be rooted out once a year. Used various services throughout the years. Was told the pipe may be collapsed i would have to pay extra for the camera service. Even after the pipe was cleared if there was a heavy rain the pumps would run and the basement would still get wet. I had Wood's come out a year ago. Gave me a great price to clear the line and use the camera. 1st major point they were the only ones to root it from both ends. 2nd major point camera showed no damage to the pipe saving me thousands and tearing up my front yard. Best point it has been a year. The pumps have never come on. The water level has never risen. Basement has remained dry.

Wanted to hire 'Anne the Plumber' to support local woman owned businesses…read more Sorry to say I am extremely underwhelmed with their work, and even less with their pricing. Specifically listed things I needed done. Leaky shower was not fixed, just recalked. They fixed a pipe in my flowerbed and replaced two spigots. Over $620... Asked him to tighten two faucets and he wanted to charge $225x2 to tighten two bolts. Will need to call in another plumber to fix shower. Will not use, nor recommend, this company.

Very disappointing. Anne the Plumber's tech did not fix the problem after arriving and saying they…read morewould. We had to hire another plumber, who came and resolved the issue within 5 minutes. Ironically the solution was a simple adjustment to the unit that one of Anne's tech had previously installed. If leaving your kitchen without hot water (which we had when they arrived) and then refusing to return unless we agreed to pay another visit fee sounds okay to you, then give them a call. Also, who doesn't itemize their bills, or a simple parts and labor breakdown, even after a request? After we had the hot water back (thanks to the 2d plumber whom of course was another fee) we reached out to Anne The Plumber to follow up, explain that it had been resolved and suggest a refund of some kind. All we got was crickets. No reply. Would NOT recommend. One star bc Yelp requires at least one.

I couldn't be happier with every aspect of Martel's team and services. After another company quoted…read morean astronomical amount to replace our boiler, Kyle from Martel came by to give an honest and fair quote. Not only was it MUCH less, but he also gave us options so we could find the best setup for our needs. A few weeks later and our new boiler is installed and working perfectly. The crew was quick and friendly, and made sure to show me how everything worked. Even better, everyone involved from Kyle to those in the office to the crew was readily available, friendly, and easy to talk to. Long story short: Martel is great and I strongly recommend them.

The plumbers were very polite and on time. The woman in the office was impossible to deal with…read more She hung up on me several times while I was trying to pay my bill. It was crazy

Very happy with their service. Great customer service, fast installs and fairly priced.read more

I recently had RCL perform maintenance on my HVAC unit. The technician was pretty solid and…read moreprofessional, until he charged 500$ for a capacitor. I told him he was gouging me but wouldn't budge, and offered no alternative. I contacted management and they offered 100$ off the coil cleaning. Hope this helps future customers.