My 2012 Toyota Tundra (AKA "The Beast), needed some service done. Now I normally take care of all…read moremy maintenance such as brakes, tune up's etc. I have a trust issues with other mechanics and dealerships. But this was fluid service, (the nasty stuff) trans fluid flush and fill, brake fluid flush, rear differential drain and fill, + my AC wasn't cooling as well. I did my homework and gathered about 5 estimates for this service from local shops and Toyota dealerships. Prices were coming in anywhere from $1000 - $1500. I stopped in at Christian Brothers in Leander on Sonny Drive and spoke to Brandon. He text me a written quote, which came out about half of what the other shops were asking. They also give a "Veterans/First responders" discount. Their work was professional, and they communicated with me all the time. They sent a video of a free service inspection of my truck, pointing out any areas of concern. I think I've found my back up mechanic for anything I can't do or just don't want to. Thanks Brandon and the team at Christian Brothers in Leander. My truck drives straight and the AC works like new. Michael C. - Georgetown, Tx.

UPDATE to owners response (Check Photos):…read more I strongly dispute the claim that my vehicle had "years of neglect." I have documentation showing I received consistent oil changes and maintained the vehicle. If Christian Brothers is going to make that public statement, I am requesting that you provide the specific records, dates, inspection findings, and supporting documentation you are relying on to claim neglect. My concern remains the same: I paid for major repairs, the vehicle failed shortly after, and my concerns were not meaningfully investigated. I am not asking for assumptions -- I am asking for documentation, accountability, and a fair resolution. The central issue is the timing. I drove my vehicle without engine failure for months before bringing it to your shop. After relying on your diagnostics and authorizing nearly $4,000 in repairs, I picked the vehicle up and the engine failed within a day. Given that timeline, attributing the failure to "years of neglect" without supporting documentation is an overreaching conclusion that appears designed to shift blame rather than address my concerns. I repeatedly informed the shop that I was preparing for a long trip and wanted everything thoroughly checked before approving repairs. I was told further diagnosis could not be completed until the turbo work was done. After the repairs, I was told the vehicle was good to go, which led me to believe all necessary inspections had been completed. The engine failed within a day of pickup, which is why I continue to question whether everything was properly diagnosed before the vehicle was returned to me. _____________________ My experience with Christian Brothers Automotive Leander has been extremely frustrating. I brought my Hyundai Tucson in for major repairs totaling nearly $4,000. Before authorizing the work, I specifically asked that the vehicle be thoroughly diagnosed and that any known issues or potential issues be identified so I could make informed decisions. Shortly after the repairs were completed, the vehicle developed severe engine knocking and became inoperable. The timing alone was alarming. I expected the shop to take my concerns seriously and work collaboratively toward answers. Instead, I was largely left to manage the situation myself while dealing with towing expenses, rental costs, missed work concerns, and the stress of being stranded with my child. The biggest issue for me has been customer service after the failure occurred. Communication became difficult, and I felt that my concerns were dismissed rather than investigated

I took my 2021 Subaru to AEW in December of 2023 to have the windshield washer hose replaced. The…read morewindshield washer fluid was leaking out of the car. They determined that a rodent had eaten part of the hose! So they replaced the hose to the front washer and told me they didn't know where to route the hose to the back window washer. Kurt said it was working fine on the front window now, and I told him the back window could wait. When I got home, I popped the hood and noticed there was no washer fluid in the reservoir, so I poured the gallon of new fluid in. I went into the house to tell my wife I was home, and then came back out about 10 minutes later to discover almost all the new fluid was running out into my garage and down the driveway. I called Kurt and he said he couldn't understand how that was happening, but he would "get back with me" to arrange for an inspection. Move ahead 6 MONTHS LATER, still no call back from A&E. I try to email them through the web site they list on Yelp, and it says the web site no longer exists! I try to email him, and the email bounces back. So I place a request for service here on YELP again, and 3 or 4 other places answer, but not A&E. So my only thought is that they sold the place and it's under new management? I don't know, but they did NOT fix the problem, they never contacted me again as promised, and the did not respond to the request sent to them through YELP. I ended up fixing the problem myself for $8.00. The second line, that he did not fix and that he told me "would not matter if I don't want to use the rear window washer" had a big hole it as well. When I filled up the reservoir, the weight of the fluid in the full tank caused the water to start syphoning out through that hole in the tube - once it was low enough (i.e. almost empty), it would stop and there would be enough fluid left to wash the front windows several times. They were all very friendly the first time I visited and I thought we had a good working relationship, but it turns out they didn't want to fool with the car although they really did NOT fix my problem and I was never able to contact them again. I don't know what their problem is, but I cannot recommend them as a reliable automobile service.

This place has reasonable price, reasonable people, and good work. I would definitely go here againread more

Needed to have the AC checked in my 2009 Toyota 4Runner. John responded the same day to my…read moreinquiry. An opening came up the next day so I took the vehicle to his home repair shop. After doing some diagnostics and getting a dye run through to check for leaks, he explained was was needed - and equally as important, what wasn't needed. An hour later I was on my way home in a much more comfortable ride. Reasonable price, honest, and quality work - a winning combination. I appreciated the professional, but friendly vibe he and the guys working with him had. I recommend his business without hesitation!

Highly recommend! Very knowledgeable & trustworthy...responded quickly & fixed the problem on our…read morevan for a reasonable price.

He came to my place about 4 months ago. Was on time and took care of my knock sensors bc I couldn't…read moreremove my intake manifold.

Very prompt and knew exactly what was needed. Even went above and beyond since I own three…read morevehicles. Once one of the 3 starts, I will be calling them back. Thank you! Lisa

I own a used car lot. We've used them for years. They are good at what they do…read more We refer friends all the time. Paint shops are a dime a dozen but good ones are few and far between. Especially ones that aren't trying to get rich off insurance claims. This is a great place to have body work done.

They have always taken care of my vehicles, paint matched two of my cars so far and both times…read morethey've exceeded my expectations. Their professionalism and attention to detail is why i remain a loyal customer. Hands down the best around, and if ur like me and ur worried about who to trust with ur vehicle- this is the place that will keep ur mind at ease. Me and my new vehicle thank u again, I could not be any more happier!

My starter on my car went out and was a stressful situation with 2 kids and multiple sports…read morepractices starting up. Matt got back to me right away when I reached out and was able to work me into his schedule the very next day. I initially had gotten a quote from a national chain auto shop, but it was extremely expensive plus they wanted to charge me additional money to run a full diagnosis. Matt saved me money and time. He showed up when he said he would, diagnosed the problem accurately right away, and got me back on the road. He also had awesome communication both on the phone and via text. I'll be going back to Matt for sure in the future if I ever need mechanic services. Thanks again Matt!

I have been a repeat customer of Need a Brake for the past few years, bringing my Honda Pilot in…read morefor several major repairs, including a timing belt, water pump, and spark plug replacement, as well as new front and rear pads and rotors. Most recently, Matt replaced my alternator. His work is consistently reliable, and the pricing is very fair, which is why I keep coming back. He is easy to work with and completes the jobs as promised. While Matt is a skilled mechanic, I would love to see a bit more warmth in his customer interactions; he can come across as a bit reserved or smirking, whereas his brother--who I've also interacted with--is much more jovial and puts customers at ease. Overall, I highly recommend them for their technical skill and competitive pricing.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Run for hills,do not use this guy. I'm in process to take him to court. Second time I used him was…read morefor simple brake job. This guy that he sent had to come back because break line and components came off next day while driving. I have pics and texts to prove. My GM 6.2 V8 come to find out common problem for that motor lifters went out so I went to him for the engine replacement. His price quoted was pretty good so I gave him a shot. My car was not even drivable this whole time (we had to wait on engine and things for months) yet I get a call the day he test drives it for the first time and he tells me I need new steering column. The car did not go in for steering issues. It was completely fine. He blames it on wear and tire from my lift and big tires. I call the people who did my lift and I called covert Cadillac certified mechanics and gave the history of car and lift and all and they called BS. My fault for not driving to Frank's place to see for myself. So I pick it up after engine replacement and steering column replacement. I get not but a mile down road from his shop and no acceleration and engine is just revving up loud . I coast off the road to luckily a gas station right there. What looks like oil and grease is splattered all over undercarriage and side and back windows. I have pics of all this. Transmission line came off. I won't give any more specific on this because I'm in process of filing the lawsuit and taking him to court. So He has a guy come meet me, I took video of his mechanics actions and what he did and Frank telling him on the phone I'm good to go, needless to say he screwed up. I get home and next day the car does it again right as I drive out of my home. I call Frank to get it towed back to his shop which is about 45 min to an hour from Lakeway. Frank gets car back, now he tells me I need new transmission. After transmission I go back to car to pickup and I go to open my door and there was mechanic grease all over headliner and seats, spilled oil on my rubber mats, bird shit all over the outside and dust and pollen caked the interior. He left windows cracked. I took pics of everything as proof. He decides to offer me a detail, so he sends me down the road. He paid for it yet I waited 3 hours. What I'm paid for my time in work you could say was a bigger loss. The fact alone my car was in that condition when he called to tell me it was ready is reason alone you shouldn't use him. I've included pics with this post. I could go on with several other smaller things I asked him to do while he had my car for engine replacement and transmission repair that I needed done. He never fixed them. I again have proof where he acknowledges he forgot so now I have to reschedule to have him finish the job. I also recorded most of our phone conversations that prove he apologizes for messing up. It came to the point where I was recording the convos because prior to me doing that it was just word salad on his part and I knew it this point I needed to document for the court. You would be amazed how many texts I have where I have had to constantly follow up and check on him after he would give me a supposed timeline or update with a promise he would keep me updated. I'm convinced all these reviews on here that are high stars aren't legit whatsoever. I have meticulously documented everything with pics, texts and phone conversations. If you're smart and reading this don't give him your business no matter how well quoted he may be . He may try to defend himself with a reply like some others he's done to on here. I've got it all though m, the truth. I was always extremely nice in all my texts to him, I was at the mercy of his screw ups and didn't want to be a jerk. No matter what when your rude or a jerk you run the risk to be even more screwed over so I chose to take high road and he knows it. I've verified and shown all my proof to several different master General Motors Master technicians and they all came back with resounding response that Frank was at fault. So now it will be in the courts hands and I will update this once it's over. For anyone that would like to know more you can contact me. I've got all you would need to run as fast as you can from this mechanic. I've even documented some new mechanics that showed me what things he did that they couldn't believe from when he did the engine replacement. His shop spliced so many wires and I took video the moment the mechanics found these issues and they talk on camera about it. I've asked Frank over the last several weeks and really last 6 months to send me an itemized list of repairs like a receipt. His reply was he texted me the cost every time he had to charge me for something. Last thing, he never once showed up on time for any of the jobs that he did. I have proof of his reasons for being late and apologies for every one of them. What kind of professional does that. All the more reason to believe these reviews are fake