Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

I was seen immediately and treated with great care. Dr. Thiago Halmer and nurse Jordan were both…read moreextremely attentive and supportive.

Came here for food poisoning since all the urgent cares were closing soon or already closed. They…read morewere able to get me in right away not a super busy emergency center. Everyone that helped me here was super friendly. I posted a picture with all of their names. My RN Bill was amazing. You can tell that they really like what they do. Even the doctor had great bedside manner. Hopefully, I don't have to come here again or anytime soon, but if I do, I know exactly where to go lol thank you to the staff!

Walked in at 2am with a sick toddler. There was no line, everyone was super nice, and they saw us…read moreimmediately. Nurses and doctors were great with my kid. Thank you for taking care of my little man. I'm cringing to see when the bill comes, but taking care of the little man is most important.

I gave this place two stars because registration & intake was quick. Unfortunately the Physicians…read moreAssist Payal H. was extremely dismissive. I've been a nurse for over a decade (which I did not disclose) so for one I'm not quick to go to any ER/Doctor however I have had persistent symptoms for 5 days that I've never experienced. I have never witnessed this level of dismissiveness from a provider. Payal asked me which tests I felt I need, when I answered she proceeded to say that they don't do any of those unless it's a "real emergency". I've worked in enough ERs to know that that's simply not true. Her assessment was also subpar... listening to two spots on my back as I was speaking (what lung sounds are you hearing over the sound of my voice??). I inquired about other testing (nasal swabs) which she said they also don't do in the ER (also not true, as this is one of the most basic tests in any ER). Lastly Payal told me to set up an appointment with my PCP for those tests. I questioned her on the fact that I would have to wait for an appointment and these symptoms have already been persistent for 5 days. She replied "yea, make an appointment" and abruptly walked out. I waited a few minutes because I wasn't sure if she was coming back or not. When I checked with the ladies at the main nurses station they said yes, you're dismissed. I was floored by the level of unprofessionalism & dismissiveness from a fellow healthcare provider.

was able to get same day appointment for respiratory issue. everyone was so nice and welcoming and…read morehelpful. place is very clean. Jessel Garcia was my provider and was able to quickly understand the issues and walked me through it. I felt she took her time with me. Highly recommend!

went today cause i had a wicked hangover i thought i was dying but the staff was sooooo nice and…read moresweet they are adorable and i feel like a 1,000,0000 bucks they took care of me even tho i HATE NEEDLES the man that did all the needles was so sweet and did his best even tho im dramatic but anyways amazing staff will come back if i end up dying again ! also the manager was super cool same with the front desk lady

Managed to tear something in my shoulder in my sleep so made an appointment online for first thing…read morein morning. Check in was easy and receptionist was friendly. Dr was knowledgeable and kind. Was able to get an X-ray to rule out anything broken plus a shot for inflammation and pain. Feeling much better today with script for rest of week. Was in and out in about an hour & half.

I'm incredibly grateful for the care I received at AFC Urgent Care…read more After being sick for several days with what started as a cold, I initially visited another urgent care clinic (a different company). I was diagnosed with a viral upper respiratory infection and was only advised to use over-the-counter remedies like Tylenol, throat spray, and Flonase. Unfortunately, my symptoms continued to worsen over the next few days. By the time I decided to go to AFC Urgent Care, my condition had progressed significantly. The congestion had moved into my chest, I was experiencing severe coughing fits that made it difficult to breathe deeply, my body was extremely achy and lethargic, and I had developed wheezing and what felt like bronchitis. From the moment I walked in, the team at AFC took my symptoms seriously and addressed every concern with care and urgency. Because my blood pressure was elevated, they even performed an EKG to rule out any heart issues. They also ordered a chest X-ray to make sure I didn't have pneumonia since my lungs sounded concerning and I was wheezing. They treated me immediately with a steroid shot in the office and sent me home with a comprehensive treatment plan that included a steroid pack, a Z-Pak antibiotic, an inhaler, and prescription cough syrup to help with the severe coughing and difficulty sleeping. What stood out most was how every single person I interacted with -- from the front desk staff to the nurse practitioner -- treated me with genuine compassion and professionalism. They listened, thoroughly assessed my condition, and made me feel truly cared for. I left feeling confident that my concerns had been taken seriously and that I was on the right path to recovery. Thanks to their prompt and thoughtful care, I'm now improving and finally on the mend. I've been to this AFC location several times over the years and have always had great experiences. I recently moved and tried a closer urgent care clinic, but after that experience I will gladly drive the extra 10 minutes to come back here. The level of care and attentiveness from this team is absolutely worth it. Thank you to the entire staff at AFC Urgent Care for the incredible work you do and for helping me feel better. Your dedication truly makes a difference.

I feel so lucky to be under the care of Dr. Lisa Ehrlich. She is friendly, personable and…read moreprobably one of the most capable physicians anywhere. During my annual physical, we reviewed all aspects of my health and the care she has provided me over the past year. At my request, she also detailed things for me to personally improve on in the future such as diet and exercise. I asked her many questions about the many vaccines available and she shared with me her knowledge and experience. It is never easy dealing with insurance companies and the costs of medications but I always feel like she, her nurse and her office staff are working for me even when I am not in the office. I had to reschedule my appt at the last minute and her office staff were very understanding. Kay, one of the administrative people is the kindest person I have ever met working in any doctor's office.

From the owner: Kirby Oaks Medical Group specializes in adult primary care delivered in a concierge-style medical…read morepractice. Our office is located in the Upper Kirby / River Oaks area and near the Texas Medical Center. Our concierge focus provides patients with an elevated level of access to their physician with minimal wait times. Please visit our website for individual doctor profiles. If you have further questions including the availability of a specific doctor, please reach out and our staff will be happy to assist you. #kirbyoaksmedicalgroup #conciergedoctorhouston #internalmedicinehouston #houstonprimarycare

Clean office, nice service. Small parking lot. Lobby wasn't overly crowded. Came at 2:45…read more They have a pharmacy on location. Walk ins are welcome for testing. No very long wait time. Legacy operate with "my chart" for fast and accurate results and communication. Very clean location. Well organized.

I have received free Prep in many different places in the USA, and it was completely at no cost…read more(FREE) because of my income level. I visited Legacy Community Healthcare in Montrose twice for testing and eligibility (I am currently unemployed with zero income). After testing hiv negative the second time, I went downstairs to the Pharmacy at Legacy to see if I could get my Prep or a starter round of 10 pills. I was stopped at the reception desk and told that they do not do it that way here and I had to pay $20.00 to go into the pharmacy. I said that I did not have it since I have only $18.00 in my bank account . I was told to call Gilead pharmaceuticals myself to make sure everything had went through ok and that I would bereceiving my meds by FedEx or picking them up at a pharmacy near where I live For 2 weeks I have called Gilead myself and they have all of my previous records ,but, have received NO information from Legacy Healthcare in Montrose. Gilead has called Legacy with me on the line for a conference call and we continuously get answering machines to leave contact information and they will get back to us. It is going on one month and neither Gilead or I have received any calls from anyone at Legacy Healthcare in Montrose. However, I did receive a text message from Ambetter insurance billing saying that I owe $64.00+ . WHAT? It's been a month and no one has returned any calls to Gilead Pharmaceuticals or me and I have received absolutely NO Prep, and they want me to pay their bill? Gilead has sent me the enrollment form themselves and reached out again to Legacy HC Montrose and has received NO response. Gilead has recommended that I visit another public health department to start the process all over again.

They have very incompetent people working here . The people at front desk all they care is about…read moregetting their paychecks . They do everything to not help or direct you to the right people Avoid this place and go see a doctor instead of a nurse practitioner Very badly managed They screwed up my workers comp situation and now is just a battle to get my injuries resolved

My complaint doesn't involve the medical staff. They have always treated me well. The billing is…read morereally messed up. They continually mess up my secondary coverage and take no action to resolve it. I have just paid money to a collection agency that I don't owe because they couldn't get it right. I have called and asked for a call back (never got it), sent emails that resulted in tickets being opened (never updated) and today sat on hold for 2 hours and 14 minutes. All of this for the agent to tell me I was right to be upset, it shouldn't be that way. But nothing to be done about it. Be very aware of your billing. Stay on top of it at all times. With all of the other clinics out there I won't be going back to this one because of this issue(s).

I called ahead and they gave me an appointment for 10 min later! Fatima at the front desk was…read morefriendly, sweet and efficient, Irenice The LMRT was welcoming, personable and excellent at giving injections!! (Didn't feel a thing!) Guillermo, the NP was professional, easy going and friendly, did an excellent history and examination and discussed all of the options thoroughly for my treatment. Would very highly recommend this Urgent Care!

Today I went to get an IV. I wanted to use the app rewards (that they previously told me to sign up…read morefor and that they advertise all over the office). But because I was on an old membership system (that they haven't transitioned over and reconciled with their new system) then they informed me even if they could add my membership to the new system that if you have membership you CANNOT use the app rewards because that would be too much of a discount. They then asked if I wanted to cancel my current membership to be on their new system and I'd have to pay my membership cost again even though I already paid this month. As I don't think it's my job to switch my membership over when they changed systems I told them I'd wait until they could do it themselves. After all this I still decided to get an IV because I've been feeling under the weather. Usually they do the iv insertion in the relaxing iv rooms but today they brought me into a back room. When I told the girl my preferred arm she gasped and said your veins are so tiny. She then requested to use the other arm because she couldn't find the vein in my preferred arm. She then stabbed my arm and missed the vein. She tried to wiggle the needle around in my arm (it feels as awful as it sounds) and then said oh nope this one won't take. I then politely told her I was done and wanted to leave. She didn't nor see me experience or capable of finding my veins ... which was not reassuring. I do have small veins but I've never had an issue like this before. On top of feeling sick I wasted time figuring out their new system only for them to be unable and unqualified to give me an IV. I would not recommend going here and plan to cancel my membership. The last thing you need when you are sick is a sore arm from a failed IV