Best tailor shop in town! The owner is always so kind and does a wonderful job. Only place we go…read morefor our tailoring needs!

Went in and tried dress in. The changing room smelled so bad of body odor. Came out and waited over…read more3 minutes for her to casually finish her personal phone call. She pinned my floor length dress to my ankles. That was fine. Went back two weeks later to pick up. I told her it looked long. She said it would be ok. I got home and it was on the floor not my ankles as I had agreed to. I called and she told me I would have to pay another 48.00 for her to fix it. I said you did not even hem it to begin with. I then had to find someone else and to take it to my ankles that had to take it up two whole inches. My dress was not hemmed and I paid for nothing.

Very nice job of fixing my towels that were coming unsewn and did it at a very reasonable cost.read more

Took my daughter's homecoming dress here to have an inch taken up. While there, we discovered that…read moreit no longer fit and was just shy of zipping. It was agreed that they would use the fabric from the bottom to add room at the zipper. Was told to come back on the 20th (almost two weeks from drop off). Dance was 27th. Came on the 22nd to try on. Back was great, but hem was a mess- uneven, slip hanging out under mesh overlay, strings that attach the beads loose. She said she'd fix it, come back Wed. On Wed, she basically shoved the dress at me and I paid and left- at this point I knew it must still be a mess because I wasn't even shown the finished product. But at that point I just needed to figure out what needed to be fixed. As I walked to the car, sequins were falling off in the parking lot. I ended up having to completely undo her hem, remove the stones at the bottom and secure the thread attaching the stones so no more fell off, rehem and hand-sew the stones and sequins to match the rest of the dress. I had to skimp because I didn't have many extras to work with. Dress ended up turning out fine despite about 4 hours of my time fixing the dress. Monday I went back to get the garment bag she did not return. While waiting, I saw she had a pile of stones that she did not give me!! I needed those for the fix!! She could not find my bag. All in all, the price she quoted was reasonable for the zipper alterations but felt low for both zipper and hem so I guess you get what you pay for... but the work was not at all what she told me I would get, and def not worth the stress it caused. Will never return or recommend to others.

Have had great experience in Monroe OH store. Been there a few different times, the guys working…read morehave always been attentive. efficient at multitasking and quick to help multiple customers at the same time or at least stating they will be right with us when unable to help right away. They are wonderful in their 6 month warranty repair/return policy, providing boot shine, and new laces whenever needed at no charge for the life of the boots too! Very friendly staff and super knowledgeable. Will definitely return!

Clearly this store is doing so well it didn't need our business on this day! I'm a teacher and my…read morehusband and I went in to Red Wing Shoes in order to buy me a new pair of women's work boots for my summer job. It was before 3 PM on a Saturday. We came here not just to window shop, but to actually purchase boots on the spot. We always try to support local businesses. As soon as we walked in, the only greeting we received from the woman working there was "I'm closing in 3 minutes.", basically telling us to leave. I've worked in retail a lot in the past and we were NEVER allowed to ask people to leave the store because it was getting close to closing time. Not sure why the door was still even unlocked if she wasn't going to serve any more customers. Very rude and unprofessional behavior. We will not be back!

Wei's fashions is amazing with alterations. 20 years ago she made my prom dresses- then altered my…read morewedding dress and has now altered formal dresses for my daughters... professional, kind, quick turn around and amazing quality and pricing. She is simply the best!

I have been going to Wei's Fashion for years and they have helped with all of my alterations. From…read morecinching pants' waists and hemming clothes, all the way to converting my mom's wedding dress into a reception dress for my wedding, Wei's fashion can do it all. I couldn't recommend them highly enough!

My husband went in to return a golf shirt I bought him for father's day. It was too small and he…read moredidn't really like it. It was returned within the 30 day window, with the receipt. He was told that they would not issue a credit because the tag was removed (eventhough it was in the bag). At the time of purchase I had asked about the return policy and was only told of the 30 days. No one pointed out that the entire policy was on the receipt in very small print. Iwas very upset about this. My husband did not take no for an answer. He stood outside the store and finally the 'manager' came out and said he would give him the credit. We will not ever purchase this brand again. It was way over priced at $128.00 but I thought it was worth it. I do not feel that way anymore.

What a cool store with a cool story! They have some dope garments and the employees know a lot…read moreabout the products. When I was there Jennifer was so helpful! You should check it out and learn about the history of the brand.

Website says they are closed. Have used the before and had a good experience. Hope they are not out…read moreof business.

I have used Robby for many years when pants needed alterations. The last pair of pants I had…read moreshortened will be the last i take to him. I took 2 pairs of pants in to be shortened. He measured 1 and suggested he'd take the same length off the second pair. The 2 pants aren't even close to the same length now. I took the pants back and he IMMEDIATELY accused me of washing them and shrinking them on my own. I have not washed the pants since purchasing. He was DEFENSIVE, RUDE AND ACCUSATORY. I told him I have never been spoken to in that manner as a customer anywhere and he responded "you're treating yourself that way". I was nothing but polite and soft spoken with him. If you enjoy a quality experience without being accused of destroying your own brand new clothe do not use him.

Was looking for a cleaner for my husband's suit and shirts. The places around Hamilton all quoted…read moremuch longer wait times. Loved Tide's Quick turn around, friendly service, and didn't break the bank :). I will be back!

Excellent service! This location was recently presented with a real dry cleaning challenge:…read moreremoving a stain from salad dressing on my favorite and colorful silk tie. The outcome was fabulous! Not only was it returned beautifully, but they had carefully pressed it using the special tool that is inserted between layers to avoid crushing the tie flat. Many other cleaners don't have the special tool or this skill. Really appreciate the care and dedication demonstrated by the manager of this location to ensure that it was done perfectly.

AMAZING CUSTOMER SERVICE!!!! I like to give a special thank you to Paityn, John, Andrew and Liz for…read moretroubleshooting a PBL mishap. Awesome teamwork! I will continue to shop at this store. Thank you again!

I am obsessed with this location. They are always so nice and helpful. They have great deals and…read moresometimes have things the other stores have sold out of. This is definitely my favorite store in the outlet mall.