Dr. Ellis is a wonder. She has been my PCP for many years and she now works here at the Mayland…read moreClinic. She is so thoughtful, thourough, and has an incredible bedside manner. She explains every test result in layman's terms without having to be asked. It's not easy to find a doctor of her caliber any more. The office staff are equally great to deal with. The nurses go way above and beyond to help you feel comfortable doing everything they can to be of help to their perspective doctors. Never a long wait in my experience. That's wraps it up.

Full disclosure: I am a VCU employee but I am not a medical professional…read more I get all of my medical care at VCU-MCV and I could not be happier. I see Dr Ham at Mayland for treatment of migraines. She and her staff are top-notch and I feel I am in very good hands. The Maryland facility is easy to get to (access, easy parking) and the administrative staff make check-in and check-out a quick and easy process. I have never waited more than 10 minutes in the waiting room before getting to see the doctor.

I came in really sick, visiting from across the country, and appreciated how easy it was to get in…read moreand out and how courteous every single staff member was. The doctor I saw was experienced and attentive. Part of why I chose this business is having lab, X-ray, and Rx on site, as I did not want to run around town. While my wait was longer than I'd have preferred, I knew I was risking coming in at noon when some providers may be at lunch, but I was still in and out in about 1.5 hours without having to make other stops.

I came in today for an occupational injury.I was dealing with a personal situation and there was…read morean employee who was very rude. I am 68!yrs old she was loudly tell me to go to my room. I was not speaking to her. She appeared racist in nature and I was in short pump. She loudly states if I did not go into my room she would put me out. I needed to talk to the radiologist about a personal matter. I am a professional nurse of 42 years. I have never spoken to anyone like she spoke to me. I am not sure where patient First gets these racist employees this is the second instance at another location. I will never spend another dime with this company. Neither will I allow another one of these racist individuals to disrespect me. I have insurance, ABLE TO PAY FOR MY SERVICES I DEMAND RESPECT.......,

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.